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• If heart rate measurement stops (ProSense 57), check to make sure that you are wearing the watch
correctly. If your body surface is cold, cover your wrist with clothing or wipe sweat away beneath the
watch to stabilize heart rate measurement.
Parent topic:
Solving Problems Using Your Watch
Related references
Time Screen Menus
Measurement Screen Menus
Related tasks
Solutions to GPS Signal Problems
If you experience problems acquiring or maintaining a GPS connection, try the following solutions:
• If you cannot locate a GPS signal, take the watch outdoors for at least 15 minutes. Make sure there
are no overhead obstructions, stand still, and try acquiring a GPS signal again. The GPS signal may
be interrupted by tall buildings, tall trees, or mountainsides, so try to move into as open an area as
possible.
• Make sure your watch is paired with your smartphone. Your watch will automatically download your
GPS location information from your smartphone.
• If you still cannot acquire a signal, select
Skip
on the GPS screen to start your workout. Distance
traveled will be estimated based on your stride until the GPS signal is fully acquired.
Parent topic:
Solving Problems Using Your Watch
Related tasks
Solutions to Heart Rate Chest Strap Problems
If you experience problems with the heart rate chest strap (ProSense 17), try the following solutions:
• If you cannot pair the heart rate chest strap to your watch, try it.
• If the heart rate chest strap does not correctly monitor your heart rate, check the following:
• Make sure you are wearing the heart rate chest strap correctly.
• Make sure you have paired the heart rate chest strap to your watch correctly. Try registering it
again.
• Make sure you enabled heart rate monitoring on your watch.
