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PriorityFax 3000 Manual

Telephone

One-touch and speed dialing don’t work.

• Check to be sure the power

cord

plugged

in.

•

The one-touch and speed dialing

numbers are not registered

properly. see Chapter 3.

Call reservation does not work.

• The receiver may not have a call reservation feature. Check

with the receiving party.

• The receiving party left the fax machine area.

•

The call reservation feature is set improperly.

See Chapter 2.

The telephone does not ring.

•

The ringer switch is off. Turn the ringer switch to H for high

or L for low.

When you press SPKR you hear nothing.

• Check to be sure the power cord is plugged in.

• Check the speaker volume dial on the back control

panel. If it is

set to the minimum, turn the volume higher.

LCD Error Messages

The

following error

messages

on the

LCD display may help you

diagnose a problem.

• You are out of recording paper. Load a new roll according

the instructions in Chapter 1.

•

The recording

paper

may not be inserted properly. See

Chapter

Summary of Contents for PriorityFAX 3000

Page 1: ......

Page 2: ... of 28 pages or less depending upon the density of type in the document only when there is no document stored in its memory already You should register your name and fax number before sending the fax back message If you have not registered your number as described in Chapter 2 the machine does not allow pressing 0 button and beeps In Step 6 press the l cursor key followed by the group number from ...

Page 3: ...lay DELAY SEND DOCUMENT Use the or key to select the delayed memory sending option The following display appears DELAY SEND MEMORY Press SET twice Dial the fax number You return to Step 8 and follow those steps p 4 35 In Step 9 use the keypad to select the day and time to poll Press SET once to set the day and time to poll ...

Page 4: ...eral Communications Commission helpful Television Interference Handbook This booklet is available from the U S Government Printing Office washington DC 20402 Stock No 004 00 00450 7 IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties either express or implied by or with respect to anything in this manual and shall not be liable for any implied warranties of...

Page 5: ...l operation E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance indicating a need for service Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a...

Page 6: ...s soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephone e...

Page 7: ...loading paper 1 13 Running a Copy Test 1 13 2 Using the PriorityFax The Control Panels 2 l The Top Control Panel 2 1 The Back Control Panel 2 3 Sending a Document 2 4 Document sending cautions 2 6 Automatic Redialing 2 6 Document Sending Enhancements 2 7 Sending Documents More Than Five Pages Long 2 12 Receiving Documents 2 13 Automatic Reception 2 13 Manual Reception 2 13 Basic Customizing Proced...

Page 8: ... Setting the Contrast 4 4 Setting the Beeper 4 5 Setting the Transmission Verification 4 5 Changing Automatic Redial Settings 4 7 Using Broadcasting 4 8 Sending to Group 2 Fax Machines 4 9 Using the Message Center 4 10 Recording 4 11 Playing 4 11 Erasing 4 12 Activating the Message Center 4 12 Printing Lists 4 13 Activity Report Timing 4 14 Using the Confidential Mailbox 4 15 Sending a Confidentia...

Page 9: ...ding paper is jammed 5 3 Received copies are blank 5 3 The telephone rings continuously 5 4 Received documents are excessively curled 5 4 Polling reception doesn t work 5 4 Received document image quality is poor 5 4 copying 5 5 Nothing comes out of the paper slot 5 5 No image appears on the paper 5 5 Print quality of the copy is poor 5 5 Telephone 5 6 One touch and speed dialing don t work 5 6 Ca...

Page 10: ...PriorityFax 3000 Manual Index viii ...

Page 11: ...hold An LCD clock display to keep you informed of the machine s operation Memory capacity for storing documents up to 28 pages long A recorded message for incoming fax callers An automatic paper cutter Activity reports that document faxes sent and faxes received A convenience copier capability Delayed send which allows you to send documents when telephone rates are lower Programmable password secu...

Page 12: ...s a telephone Chapter 4 tells how to use all the advanced features of the fax machine If the fax machine does not operate properly or the print quality is not what you expect see Chapter 5 for a list of possible problems and recommended solutions Other chapters include information on general maintenance and technical specifications There is also a glossary of terms and an index Note Notes contain ...

Page 13: ...mer Care Centers throughout the United states Call the Epson Consumer Information Center at l 800 922 8911 for the following Customer Care Center referrals Technical support referrals Information on Epson User Groups To locate or purchase accessories or supplies contact your nearest Epson dealer or call 1 800 873 7766 ...

Page 14: ... the items shown below and none have been damaged during transportation Output tray wire paper holders Paper rest Epson PriorityFax 3000 unit Output tray Output tray base Output tray paper guide Handset curled cord Telephone handset Recording paper roll Telephone line cord Paper rest wire After removing the contents store the packaging materials in case you ever need to transport your fax machine ...

Page 15: ...at are subject to direct sunlight excessive heat moisture or dust Avoid using electrical outlets controlled by wall switches or automatic timers Disruption Of power can wipe out information in the unit s memory Avoid using outlets on the same circuit with large motors or other appliances that might disturb the power supply Keep the unit away from potential sources of interference such as loudspeak...

Page 16: ...e it is locked Connecting the Fax Machine to the Telephone Line Installing a single line telephone connection There are two types of connections for installing your fax machine single line and multi line A single line connection is the preferred solution for installing the fax machine To hook up to a singleline connection perform the following steps Plug one end of the telephone line cord the flat...

Page 17: ... cases it is relatively easy to connect the fax machine to a key system or a PBX we suggest that you contact the company that installed your organization s telephone system and ask them to connect the fax machine for you It is preferable to have a separate line to the fax machine This way you can leave the unit in Automatic Answer mode 24 hours a day and derive full benefit from the fax machine s ...

Page 18: ...table you are using so that incoming or copied documents fall directly into the output tray Note Using the output tray is optional If you install only the output tray base you can collect incoming or copied documents on the table or other surface you are using for the fax machine To install the output tray base and the output tray follow these steps Place the output tray base on the table in front...

Page 19: ...x machine Holding the output tray base level press the tabs extending from the output tray base into the notches on the front of the fax machine as shown in the following illustration Place the output tray in front of you and insert each of the two wire paper holders into the holes at the edge of the output tray as shown below 1 6 ...

Page 20: ... on either side of the output tray into these holes as shown below Rear Front This tray can be used in a horizontal position instead of the vertical position shown on the next page If you plan to use the tray in the horizontal position insert the pegs into the rear slots instead of the front holes Then push the output tray as far back as it will go 1 7 ...

Page 21: ...catch your incoming or copied documents as shown below installing the paper rest The smaller of the paper holders the paper rest is used to hold documents that you have just faxed to others To install the paper rest follow these steps Locate the grooves at the back of the fax machine right below the back control panel 1 8 ...

Page 22: ...If you wish you can also install the paper rest wire as shown below Do not use the paper rest wire with legal sized documents Attaching the Quick Reference Sticker Make sure that the tray fits evenly and securely Attach the Quick Reference sticker as follows Remove the backing from the adhesive side of the sticker Place the sticker in the blank space on the far left of the top control panel 1 9 ...

Page 23: ...power cord into a properly grounded electrical outlet You do not need to turn the fax machine on or off The display prompts you to insert the recording paper roll Inserting the Recording Paper Roll ADD PAPER Now you should insert the recording paper roll into the fax machine Follow these steps to insert the recording paper roll WARNING The recording paper is heat sensitive Avoid exposure to high t...

Page 24: ...roll Hold the roll so that the free end of the paper points toward you from the top of the roll as shown Note Be sure not to insert the paper roll upside down If the paper roll is inserted upside down the fax machine cannot produce an image 1 11 ...

Page 25: ...fax machine If you ve inserted the paper correctly it comes out through the front of the machine Make sure that approximately four inches 10 cm of paper protrudes from the unit Push the recording paper cover shut until you hear a click The automatic cutter then cuts off the excess paper The date time display appears and your fax machine is ready for use Note Any time you open the recording paper c...

Page 26: ...ocument that is no more than 8 5 inches wide Just follow the instructions below Note When you send or copy a document remember that the fax machine cannot read text or images closer than 0 15 inches 3 8mm to any of the four edges of the document Use copies duplicated by this machine as temporary copies only If it is necessary to store a copy for a long time use a copy machine to reproduce the orig...

Page 27: ...s the original document through the machine and the copy begins to emerge from the slot at the front of the unit Once copying is complete the automatic cutter cuts off the page and the unit beeps Now the copy can be removed from the output tray WARNING Do not pull on the paper while copying You may ruin the copied image ...

Page 28: ...nd switches on the top and back control panels let you control many of the fax machine s settings The top control panel has a Liquid Crystal Display LCD and many buttons The Liquid Crystal Display assists you in making settings and in other operations of the machine Note Most of the buttons have more than one function as you can see from their labels This chapter explains only the fax uses of the ...

Page 29: ...mber called by manual sending pressing SPKR button or lifting the handset NEXT This button is used in the customizing process Chapters 2 3 and 4 S DIAL Speed Dial After you have registered your most frequently used fax numbers as described later in this chapter you can dial any one of them by pressing this button and two numbers on the keypad SET This button is used in the customizing process Chap...

Page 30: ...ts copying as with a photocopy machine if you insert a document and do not dial a number KEYPAD Use these buttons for dialing speed dialing and for some customizing functions Chapters 2 3 and 4 ONE TOUCH Each button allows you to dial a complete preregistered fax or telephone number Chapters 2 and 3 Microphone MIC You speak into this microphone to record an outgoing message Chapter 4 The Back Cont...

Page 31: ... to find the proper setting PriorityFax 3000 Manual 2 4 Sending a document is a simple process whether you use automatic sending or manual sending Instructions later in this chapter tell you how to make it even more simple by using one touch and speed dial faxing You can use either automatic or manual sending For automatic sending you merely press the one touch button the speed dial buttons or the...

Page 32: ...ial tone When you hear the fax tone press START Then hang up if you are using the handset Note If the receiving fax machine is not using Auto Answer a voice may answer If that happens simply ask the other party to start fax reception Since the PriorityFax is not a speaker phone you must use the handset to talk to the other party Press START and then hang up when you hear the fax tone The fax machi...

Page 33: ...nches 3 8 mm to any of the four edges of the document Pages of a multi page document must be between 0 06 and 0 09 mm thick If they are not transmit them one by one or use a copier to copy them and send the copies instead If a document stops partway through the feeder press STOP to remove it Do not open the paper cover without removing the document first Automatic Redialing When you dial in the au...

Page 34: ...or sending documents that are unusually light or dark Lead Sheet With this option the fax machine sends a lead sheet after the document This lead sheet contains your fax number and your name along with the fax number and name of the party receiving the fax Note Other functions are also available at the time you send a document They are described in Chapter 4 This chapter describes how to change th...

Page 35: ... only the number not the name of the recipient appears in the fax back message FAX BACK MESSAGE TO JGS COMMUNICATIONS FAX 213 555 1212 FROM EPSON AMERICA FAX 818 555 0830 PLEASE CALL AT FAX 818 555 0830 To choose this option perform the following steps Insert the document face down in the feeder The ready display appears Press FUNCTION Press 0 You see the following display Press the cursor key to ...

Page 36: ...to modes give more detail but they are slower than the standard mode therefore use the photo mode only for photographs and the fine mode only when necessary To choose the fine or photo mode follow the steps below Insert the document face down in the feeder The ready display appears Press FUNCTION Press 1 You see the following display RESOLUTION STD Press the or cursor keys to select from the stand...

Page 37: ...cally adjusts the contrast and in photo resolution the contrast cannot be adjusted To select dark or light follow the steps below Insert the document face down in the feeder The ready display appears Press FUNCTION Press 2 You see the following display Press the cursor key to choose dark or the cursor key to choose light Press SET twice to return to the ready display Send the document Remember tha...

Page 38: ...llowing procedure the lead sheet also includes the total number of pages LEAD SHEET TO EP PRODUCTIONS FAX 332 555 1204 FROM EPSON AMERICA FAX 818 555 1212 If you dial the fax number manually instead of using one touch or speed dial explained later in this chapter the name of the recipient does not appear To choose this option perform the following steps Insert the document face down in the feeder ...

Page 39: ...document Press SET twice to return to the ready display Send the document Remember that you can turn on the Lead Sheet for only one document You can send documents longer than five pages if you make sure that the feeder never has more than five pages in it at one time The easiest way to send more than five pages is to follow the steps below Insert the first five pages of your document face down Si...

Page 40: ...UTO ANS switch on the back control panel If Automatic Answering is on fax reception is automatic if it is off fax reception is manual Automatic reception is recommended unless you have only one line for both faxing and telephoning If Automatic Answering is on you need not answer your telephone when it rings On the fourth ring the fax machine begins fax reception If you pick up the handset before f...

Page 41: ...he fax machine can decrease the quality of the printing Don t worry about missing a fax if you leave the AUTO ANS switch off and are away and unable to answer your telephone After ten rings with no answer the fax machine begins automatic reception anyway Note If a telephone connected in parallel with your fax machine is used during receipt of a document the received document may include distorted ...

Page 42: ...n the display Registering Your Number and Name After you use the following procedure to register your number and name they are automatically printed along with the page number at the top of each page of each document you send This makes it easy for the recipients of your faxes to identify and keep straight all the pages you send To register your fax number and name perform the following steps Make...

Page 43: ...nd Names on page 2 25 When your fax number is entered press NEXT so you can enter a name such as your own name or your company s name You see the following on the display Enter your name using the method explained below When the display asks you for a name you cannot enter letters directly because the keypad enters only numbers You must use a special method to convert numbers into letters as shown...

Page 44: ... R 50 3 19 S 51 4 20 T 52 5 21 U 53 6 22 V 54 7 23 W 55 8 24 X 56 9 25 Y 57 26 Z 58 27 59 28 Not used 60 29 61 30 A 62 31 63 For example to enter the name Epson you first find E on the chart and see that its code is 37 Then press the 3 and the 7 keys A capital E appears on the LCD Next look up P and enter its code 48 Continue with the rest of the letters entering 51 47 46 Do not press any other ke...

Page 45: ... PriorityFax for easy access Anytime you want you can print out all the one touch or speed dial numbers you have registered See the instructions at the end of each section You can register up to five fax numbers for dialing frequently called numbers by pressing just one of the five buttons to the left of the keypad You can also assign sets of fax numbers to groups so that you can use some advanced...

Page 46: ...n show only the last entered 16 when you enter 22 digits 15 If you make a mistake use the cursor key to move the cursor to the incorrect digits and enter the correct one To register a number to dial out on a PBX or an international access code enter the number or code press PAUSE and then enter the fax number The pause appears as a P in the display For example if your telephone system requires you...

Page 47: ...up number and press NEXT Now your display shows FX1 and the first 12 digits of the number you just registered Write the name corresponding to the on ouch number beside the appropriate button to the left of the keypad Then press the next one touch button Repeat the steps above for up to four more one touch numbers When you are through registering one touch numbers press SET three times to return to...

Page 48: ... press START If you have not registered a number for the button you pressed the message NOT REGISTERED appears When you press START the fax machine starts feeding the first page and starts dialing If the receiver s fax machine answers the PriorityFax starts transmission automatically If the receiver s fax machine is busy the PriorityFax automatically enters the automatic redial mode You can also u...

Page 49: ...eps below Note You can assign any one touch or speed dial number to one of five groups numbered from 1 through 5 Then you can use the groups when you want to use broadcasting or sequential polling which are described in Chapter 4 Assigning a fax number to a group is shown in Step 8 below It is not necessary to assign a one touch or speed dial number to a group Make sure no document is in the machi...

Page 50: ...r an international access code enter the number or code press PAUSE and then enter the fax number The pause appears as a P in the display For example if your telephone system requires you to dial 9 before dialing a number you could enter the following 9 PAUSE 5551212 The following would appear on the LCD 01 9P5551212 Press NEXT to enter the name of the person or company associated with the fax num...

Page 51: ...a total of 30 When you are through registering numbers press SET three times to return to the date time display Write the names corresponding to the speed dial numbers on the label under the handset To check your work or for reference you can print a list of the sped dial numbers you have registered by performing the following steps Make sure no documentis in the machine Press FUNCTION Press 2 Pre...

Page 52: ...first page and starts dialing If the receiver s fax machine answers the PriorityFax starts transmission automatically If the receiver s fax machine is busy the Priorityfax automatically enters the automatic redial mode You can also use the speed dial buttons for dialing after pressing SPKR or lifting the handset This is manual sending In this case you need to press START after hearing the fax tone...

Page 53: ...the registration modes described in this chapter The LCD lets you know when to replace the paper roll When approximately 4 inches 10 cm of paper is left the ADD PAPER message appears When you see this message remove the old roll and follow the instructions in Chapter 1 to insert the new roll If the PriorityFax runs completely out of paper while receiving a document it can still receive up to 28 pa...

Page 54: ...message PLS PRINT REPORT appears on the LCD When this happens perform the following steps to print the activity report Make sure no document is in the machine Press FUNCTION Press 2 to select the print mode You see the following display Press START The report is printed out If the PLS PRINT REPORT message appears frequently you can have the activity report automatically printed more often by chang...

Page 55: ... the following function Manual redialing If your fax machine is waiting for delayed polling or delayed sending and the display is DELAY WAITING you cannot use automatic sending Manual sending is transmission by pressing SPKR or picking up the handset In this transmission you need to press START after hearing the fax tone from the receiver s fax machine In this transmission you can use the followin...

Page 56: ...ng the control panels standard dialing redialing and one touch telephone dialing The Control Panels This section describes the PriorityFax telephone controls on the top and back panels The top Control Panel All numbers are dialed from the numeric keypad on the top control panel of the fax machine This pad is identical to the standard touch tone telephone dial The and are the cursor keys that enabl...

Page 57: ...pressed the buttons act as NEXT SET and PAUSE Buttons are discussed below only as they relate to telephone operations For information on button use for fax operations see chapter2 KEYPAD The keypad is used to dial telephone numbers speed dial numbers and for registering one touch numbers SPKR speaker Pressing this button allows you to dial a telephone number without lifting the handset Note The Pr...

Page 58: ...ume transmission by pressing the HOLD button again or removing the handset from the cradle if so positioned PAUSE You can use this button in registering one touch telephone numbers as described later in this chapter FLASH You can use this button for special telephone company features you may have installed such as call waiting Note Call waiting is discouraged for use with this fax machine because ...

Page 59: ...achine not the handset listening volume TONE PULSE Set this switch to match the type of telephone line you have Leave it set on tone if you are not sure about the type you have If necessary check with your telephone company to find the proper setting Adjusting the The handset of the fax machine is used like the handset of any Handset Volume and other telephone Ringer Switches To adjust the listeni...

Page 60: ... to H for high center to L for low or right to OFF for no ringing To use the handset simply lift the handset off the cradle wait for a dial tone and dial the number To use the SPKR button follow these steps Press SPKR Leaving the handset in its cradle wait for the dial tone and then dial the number Note Remember that you can adjust the speaker volume by moving the dial on the back control panel of...

Page 61: ...R S R V When you hear the dial tone press REDIAL Remember that this feature dials the last number dialed If you tried a different number between the busy signal and this redial attempt REDIAL calls the second number If you pressed the SPKR button be sure to lift the handset when ringing begins One touch Telephone Dialing Manual redialing may also be used to send a fax See chapter 2 The PriorityFax...

Page 62: ... 9 Press 2 to choose the one touch telephone number mode Then press the top one touch button You see the following display Enter the first telephone number using the keypad Note You can enter up to 22 digits but the display can show only the last 15 entered 16 when you enter 22 digits If you make a mistake while entering a number the cursor key to move the cursor to the use incorrect digit and ent...

Page 63: ...P5551212 Write the name corresponding to the one touch number beside the button to the left of the keypad Press NEXT Now your display shows TL2 Repeat the steps above for up to four more one touch numbers When you are through registering one touch numbers press SET three times to return to the date time display To check your work or for reference you can print a list of the one touch numbers you h...

Page 64: ...ose telephone numbers in just two steps SPKR Press SPKR or lift the handset and wait for a dial tone CALL RSRV Press the one touch button for the number that you wish to call If you pressed SPKR lift the handset when the call begins ringing If you have not registered a number for the button you pressed the message NOT REGISTERED appears 3 9 ...

Page 65: ...ing Group 2 FAX Machine Transmission Outgoing Message Printing Lists Changing the Activity Report Interval Confidential Mail Box Delayed Send Password Security Polling 4 1 4 2 4 4 4 5 4 5 4 7 4 8 4 9 4 10 4 13 4 14 4 15 4 19 4 21 4 23 Note You can use only one of the functions using the memory of the PriorityFax for just one document at a time Fax Back Message Your fax machine allows you to send a...

Page 66: ...pears FUNCTION 0 8 Press 0 to enter the fax back message mode FAX BACK MSG ON Press SET FAX Setting the Resolution Dial the fax number and press START The PriorityFax has three resolutions standard std fine and photo Standard is the factory setting If your ongoing resolution needs are different from standard you can register either fine or photo with the following procedure Then all your documents...

Page 67: ...nt is in the machine Press FUNCTION Press 7 to select user definable switches You see this display Press 1 The following display appears Press the or cursor keys to select from the standard fine or photo options Press SET three times to register your selection and return to the date time display Remember that this procedure changes the resolution for all documents Follow the instructions in Chapte...

Page 68: ...matically adjusts the contrast and in photo resolution the contrast cannot be adjusted Make sure no document is in the machine Press FUNCTION Press 7 to select user definable switches Press 2 to select contrast Press the or cursor keys to choose one of the three options normal light or dark If you have a light document choose light and if you have a dark document choose dark Press SET three times ...

Page 69: ...BEEPER ON Press the or cursor key to choose the off option Press SET three times to register your selection and return to the date and time display Transmission verification is a printout that confirms that your fax reached its destination This feature must be selected before you send the document for which you want a verification An example is shown on the next page NOTE If your document does not...

Page 70: ...hine Press FUNCTION Press 7 to select the user definable switches USER SW 1 9 Press 5 to select transmission verification Press the or cursor key to turn the option on Press SET three times to register your selection and return to the date time display Now every time you send a document successfully a transmission verification message prints out automatically from your fax machine 4 6 ...

Page 71: ...minutes until it reaches the other fax machine or until it redials six times If you want to change the number of tries or the number of minutes between tries follow these steps Make sure no document is in the machine Press FUNCTION Press 1 to enter the register mode R E G I S T E R 1 9 Press 7 to enter the automatic redial mode AUTO REDIAL OF TRIES 06 Enter the number of times you would like the a...

Page 72: ... same document to several different fax machines in one operation Broadcasting requires that you have already set up one touch and or speed dial numbers and assigned them to groups as described in Chapter 2 If one touch and or speed dial number groups have been registered follow these steps Insert a document face down in the feeder The ready display appears FAX COPY READY STD NORMAL Press FUNCTION...

Page 73: ...ards for fax transmission established by the Consultative Committee of International Telegraph and Telephone If however you need to send a document to a Group 2 machine you can change the factory setting from Group 3 to Group 2 This setting is effective for one document only after which the fax machine reverts to Group 3 FUNCTION Note These group numbers have nothing to do with the groups you use ...

Page 74: ... machines may not receive your document Using the Message Center Your fax machine allows you to record a message such as the one below that callers hear before they send you a fax You have reached the Epson America PriorityFax line Please send your document when you hear the tone To record an outgoing message OGM follow these steps AUTO ANS Be sure to turn on the AUTO ANS switch on the back contro...

Page 75: ...hone MIC located under the START COPY button on the top control panel You can record up to 32 seconds If you want to stop before the 32 seconds are up press STOP When the recording process is complete you see the message OGM RECORDED for two seconds on the display Press SET three times to return to the date time display Then follow the steps described in Activating the Message Center on page 4 12 ...

Page 76: ...on you do not need to do so Erasing your OGM automatically turns off the message center function If you have recorded an outgoing message and selected ERASE the following appears MSG CENTER OGM ERASE Press START to erase the OGM The message OGM ERASED appears for two seconds Press SET three times to return to the date time display After you have recorded a message you must also turn on the Message...

Page 77: ...u can use the Print function of the PriorityFax to print lists This feature has the following options Function Settings Printed ACTIVITY REPORT FAX ONE TOUCH TEL ONE TOUCH SPEED DIAL USER SWlTCH LIST ALL LISTS Faxes sent and received One touch fax numbers registered One touch telephone numbers registered Speed dial numbers registered User switch password polling and auto dial settings All of the a...

Page 78: ...2 hours See Chapter 2 If you send and receive a great number of faxes you may want to change this interval To change the time between automatic activity reports follow these steps Make sure nodocument is in the machine Press FUNCTION Press 8 You see the following display ACTIVITY REPORT INTERVAL 12H Use the keypad to enter the new time Remember that the time in this function is the time between re...

Page 79: ...agreeing on a 4 digit number with the other party If you send a document with that confidential ID number the recipient must use the same number to print it Sending with the Confidential Mail Box is possible only if the receiving machine has memory and also has a confidential mailbox feature Be sure to find out how many pages the receiving machine s memory can store at a time Insert the confidenti...

Page 80: ...e confidential ID code you can print out the confidential document in full size type as described in the next section Your fax machine can store up to 28 pages of a confidential document in its memory However this number may be less depending upon the density of type in the document Setting the initial size of the confidential mail box printout When another fax machine sends confidential document ...

Page 81: ...rn to the date time display A condensed printout from your fax machine means that a confidential document is waiting To retrieve the confidential document sent to you do the following Make sure no document is in the machine Press FUNCTION Press 5 to enter confidential mail box mode CONF MAIL BOX ID 0000 Enter your confidential ID code using the keypad Confidential ID 0000 is a valid code Also if y...

Page 82: ...receive a confidential document and do not know and cannot find out the confidential ID number you cannot print out the confidentialdocument In this case you should erase the confidential document Follow the steps below Make sure no document is in the machine Press FUNCTION Press 5 CONF HAIL BOX ID 0000 Press the cursor key CONF HAIL BOX ERASE Press SET three times NEXT three times and START once ...

Page 83: ...key to turn delayed sending on DELAYED SENDING ON Press SET DELAY TIME 0 00 00 Use the keypad to select the day and time to send For 0 day enter a number from 0 to 7 where 0 is today 1 is tomorrow 4 is four days from now etc For 00 00 enter the hour and minutes using a 24 hour clock for example 01 20 is 1 20 a m and 14 03 is 2 03 p m Press SET If you have not already used the PriorityFax s memory ...

Page 84: ... the delay time has been reached and the documentin the feeder has been sent NOTE If the memory is already in use the fax machine skips to the display shown in Step 8 To choose Memory press the cursor key and then press SET twice To choose Document simply press SET twice The following display appears FAX Dial the fax number and press START The following display appears DELAY WAITING Your document ...

Page 85: ...who know your password and who know how to use passwords can send and receive documents to and from your fax machine When the password is activated a hyphen appears in the LCD next to the label PASSWORD This hyphen is a reminder to you that your fax machine is in a restricted mode Setting the Password Make sure no document is in the machine Press FUNCTION Press 1 to enter the register mode REGISTE...

Page 86: ...ord and who know how to use the password can receive documents from your fax machine Also after you activate the password your fax machine cannot receive any faxes that do not have this password Be sure to turn off the password feature when you are through with it Even though you may have entered a password the password feature is not activated until you follow this procedure Make sure no document...

Page 87: ...ther Polling can be either called side others request documents from you or calling side you request documents from others Your fax machine has two called side polling types standard and secure and five calling side polling types off standard sequential turnaround and secure Also each of the calling side types can be delayed OFF The polling feature is not set STANDARD Requests documents from a sin...

Page 88: ...adocument face down into the feeder The ready display appears Press FUNCTION Press 4 to enter polling POLLING OFF Use the cursor key to select standard Press SET twice The following display appears POLLING WRITING Once the document has been polled by the calling side the display returns to the date and time Should you change your mind about polling return to steps 2 and 3 above and select POLLING ...

Page 89: ...stered steps 1 through 6 are not necessary Make sure no document is in the feeder and press FUNCTION Press 1 Press 6 The following display appears PASSWORD 0000 Press NEXT The display changes to the following Enter the four digit polling ID number using the keypad Be sure the calling party knows this number Press SET three times to return to the date time display Insert a document face down into t...

Page 90: ...mind about polling press FUNCTION and 4 select POLLING OFF press SET twice and then STOP Now the document can be removed If you want to request documents from other fax machines you must first be sure that the other parties expect to be polled You may then select the type of calling side polling best suited to your faxing needs as demonstrated below To poll a single fax machine that is to receive ...

Page 91: ...he polled document is received the display returns to the date and time When you want to request documents from several fax machines use sequential polling Sequential polling requires that you have already set up one touch and or speed dial numbers and assigned them to groups as described in chapter 2 Then follow these steps Make sure no document is in the machine Press FUNCTION Press 4 to enter p...

Page 92: ...ish to poll and then press START Once the polled documents are received the display returns to the date and time If you want to receive a document and then send a document back automatically in return follow these steps Insert a document face down into the feeder The ready display appears Press FUNCTION Press 4 to enter polling POLLING OFF Use the cursor key to select the turnaround option The fol...

Page 93: ...urns to the date and time To use secure polling you must register a polling password ID number to be used by both calling and called side Follow the steps below Note If the polling ID number has already been registered steps 1 through 6 are not necessary Make sure no document is in the machine then press FUNCTION Press 1 Press 6 The following display appears PASSWORD 0000 Press NEXT The display ch...

Page 94: ...ows this number Press SET three times to return to the date time display Make sure no document is in the feeder and press FUNCTION Press 4 to enter polling POLLING OFF Use the cursor key to select secure polling r POLLING SECURE Press SET The following display appears START COPY Dial the fax number and press START ...

Page 95: ...rs S DIAL HOLD SET Press SET DELAY TIME 0 00 00 START COPY Use the keypad to select the day and time to poll For 0 day enter a number from 0 to 7 where 0 is today 1 is tomorrow 4 is four days from now etc For 00 00 enter the hour and minutes using a 24 hour clock for example 01 20 is 1 20 a m and 14 03 is 2 03 p m Press SET Dial the fax number Press START Should you change your mind about polling ...

Page 96: ...ED POLLING SEQUENTIAL Press SET You see the following display Use the keypad to select the day and time to send For 0 day enter a number from 0 to 7 where 0 is today 1 is tomorrow 4 is four days from now etc For 00 00 enter the hour and minutes using a 24 hour clock for example 01 20 is 1 20 a m and 14 03 is 2 03 p m START COW Press START I DELAY WRITING I 4 32 Should you change your mind about po...

Page 97: ...YED POLLING TURNAROUND Press SET You see the following display D E L A Y T I M E 0 00 00 Use the keypad to select the day and time to send For 0 day enter a number from 0 to 7 where 0 is today 1 is tomorrow 4 is four days from now etc For 00 00 enter the hour and minutes using a 24 hour clock for example 01 20 is 1 20 a m and 14 30 is 2 03 p m Press SET three times Dial the fax number Press START ...

Page 98: ...r has already been registered steps 1 through 6 are not necessary FUNCTION Make sure no document is in the machine and then press FUNCTION Press 1 Press 6 The following display appears Press NEXT The display changes to the following POLLING PASSWORD 0000 Using the keypad enter a four digit polling password ID number Be sure the called party knows this number Press SET three times to return to the ...

Page 99: ...ad to select the day and time to send For 0 day enter a number from 0 to 7 where 0 is today 1 is tomorrow 4 is four days from now etc For 00 00 enter the hour and minutes using a 24 hour clock for example 01 20 is 1 20 a m and 14 03 is 2 03 p m Press SET twice You see the following display Dial the fax number and press START DELAY WAITING Should you change your mind about polling return to step 3 ...

Page 100: ... document s left edge is not aligned with the document guide Open the paper cover to remove the document and then push it closed until you hear a click Align the document with the document guide The documents may be too thick or too thin From 0 055 mm to 0 12 mm is the recommended range of document thickness Use a copier other than the fax machine to reproduce the original document Then send the c...

Page 101: ...ntered the correct fax number Enter it again The other fax machine may be out of paper The receiving party image quality is poor If the receiving party reports poor image quality first use the convenience copying capability of the fax machine to copy the document If the image quality of the copy is good the problem is probably with the receiving party s machine If the image quality of the copy is ...

Page 102: ...ter 2 for proper registration procedures Delayed Sending is set Turn off Delayed Sending before using one touch or speed dial faxing Receiving Manual reception doesn t work A document is in the feeder Remove the document and try manual reception again Recording paper is jammed Push down on the recording paper cover button to open up the fax machine Pull out the jammed recording paper Use scissors ...

Page 103: ...ecording paper roll Polling reception doesn t work There is no paper in the machine See Chapter 1 to properly insert a new paper roll Documents are sitting in the feeder Remove the documents The polling ID numbers do not match Check with the sending party Received document image quality is poor The scanning area may be dirty See Chapter 6 for cleaning instructions You may be using the wrong type o...

Page 104: ...serted the document in the feeder face down Try copying again Print quality of the copy is poor You may be using the wrong type of paper Use Epson PriorityFax recording paper for best results After checking the type of paper you are using try the following steps Make another copy but change the resolution setting as described in Chapter 2 For detailed drawings or photos use the fine or photo modes...

Page 105: ...feature is set improperly See Chapter 2 The telephone does not ring The ringer switch is off Turn the ringer switch to H for high or L for low When you press SPKR you hear nothing Check to be sure the power cord is plugged in Check the speaker volume dial on the back control panel If it is set to the minimum turn the volume higher LCD Error Messages The following error messages on the LCD display ...

Page 106: ... document was removed from the fax machine during the Redial function Insert the document and begin the sending procedure again PAPER JAM Press STOP and open the paper cover Remove the jammed paper and reload the paper as described in Chapter 1 You have tried to use a one touch or speed dial number that you have not yet registered See Chapters 2 and 3 for how to register these numbers The memory c...

Page 107: ...RROR SCANNER ERROR J These messages indicate a problem with your fax machine Press STOP and try the operation again ad if the error occurs again write down the error message and take the fax machine to an authorized Epson Customer Care Center To find the location of the nearest Customer Care Center call 1 800 922 8911 5 8 ...

Page 108: ... make sure that no documents are in the fax machine s memory just before you unplug the machine the only items you lose are the date and time setting and the activity report interval if you have changed it Unplug the machine Press down on the recording paper cover button to open up the fax machine Remove the recording paper roll Use a soft cloth or a cotton swab soaked in isopropyl alcohol to gent...

Page 109: ...loth to gently wipe off any excess alcohol from the newly cleaned interior Replace the recording paper roll as described in Chapter 1 To clean the exterior of the fax machine use a dry cloth to gently wipe off any dirt from the surface WARNING Do not use water alcohol thinner or any other organic solvent on the exterior of the machine 6 2 ...

Page 110: ...ource Communications Source Network Connection Power Consumption Desktop facsimile transceiver CCITT Groups 2 and 3 Modified Huffman MH V 27 ter and a V 29 modem 15 seconds with 9 600 bps 8 5 width 8 5 x 98 30m 15MM Thermal 8 2 CIS Contact Image Sensor Line thermal Standard mode 203 x 98 lines inch Fine mode 203 x 196 lines inch Photo mode 203 x 196 lines inch 16 shades 5 pages Automatic Selectabl...

Page 111: ...Operating Environment Dimensions Including Handset 41 95 degrees F 10 75 humidity 16 5 W x 11 D x 4 7 H Weight Including Handset 13 2 lbs Specifications are subject to change without notice 7 2 ...

Page 112: ...ode used by fax to transmit images containing a great deal of detail Shades of gray 16 for the PriorityFax used to provide a faithful reproduction of photographic images A feature by which you can dial a number by pressing just one button Private branch exchange a computerized telephone switch usually found in large organizations which accepts calls from the outside and transfers them to various e...

Page 113: ...ulse is the rotary method where the phone system counts pulses clicks to determine the number you are dialing Tone is the audio method where the system listens to the tones to determine the number you are dialing The standard modular single line telephone jack Glossary 2 ...

Page 114: ...3 I Back control panel for telephone uses 3 4 Beeper setting 4 5 Blank page problems 5 3 5 5 Broadcasting 4 8 Buttons for fax uses 2 2 3 Buttons for telephone uses 3 2 3 C Called side polling 4 23 4 24 26 Calling side polling 4 23 4 26 35 Call reservation problems 5 6 CALL RSRV button 2 2 3 2 Cautions document sending 2 6 Character code table 2 17 Cleaning the fax machine 6 l 2 coding system 7 l C...

Page 115: ...blems 5 1 5 4 Customer Care Centers Introduction 3 customer service Introduction 3 Customizing procedures 2 14 27 4 1 35 D Date and time setting 2 14 15 6 1 Delayed send using 4 19 20 Delayed polling 4 31 35 Dialing manual 3 6 Dialing method 7 1 Dialing standard 3 5 Dimensions 7 2 Document entering problems 5 l 2 Document feeder 7 l Document input size 7 l Document sending cautions 2 6 Document se...

Page 116: ...for the document you are sending 2 8 Feeder 2 6 2 12 13 7 l Feeding document problems 5 2 Five pages in feeder more than 2 6 2 12 13 FLASH button 3 2 3 3 FUNCTION button 2 2 3 2 3 3 Gray scale 7 l Groups one touch and speed dial fax number 2 18 2 22 4 8 4 27 4 32 assigning one touch fax numbers to 2 20 assigning speed dial fax numbers to 2 23 Group 2 fax machines sending to 4 9 10 Handset connecti...

Page 117: ...ce 6 1 2 Manual reception 2 13 Manual reception problems 5 3 Manual redialing 3 6 Manual sending 2 4 2 28 Memory 2 18 4 13 6 1 7 1 Message center 4 10 13 Mic 2 3 Microphone 2 3 Multi line telephone connection installing 1 4 MUTE button 3 2 3 3 MUTE NEXT button 2 2 3 3 N Name registering 2 15 18 Network connection 7 1 NEXT button 2 2 2 20 2 23 No ringing problems 5 6 NOT REGISTERED message 2 21 2 2...

Page 118: ...rting 1 10 13 Paper roll size 7 1 Paper roll type 7 l Paper thickness 2 6 5 l Parts of the fax machine l l Password activating 4 22 23 setting 4 21 22 Password security document problems 5 2 Password security using 4 21 23 PAUSE button 2 2 2 19 2 23 3 2 3 3 3 8 PBX connecting the fax machine to a 1 4 registering a number to dial out on a 2 19 2 23 Plugging in the fax machine 1 10 Polling 4 23 35 c...

Page 119: ... see Copying problems Error messages Receiving problems Sending problems or Telephone problems Q Quick Reference sticker attaching 1 9 R Receiving documents automatically or manually 2 13 14 Receiving problems 5 3 i blank pages received 5 3 curled pages 5 4 image quality 5 4 manual reception 5 3 polling reception 5 4 recording paper jam 5 3 ringing continuous 5 4 Recorder type 7 l Recording paper ...

Page 120: ... 3 2 Security password 4 21 23 Sequential polling 2 18 4 27 28 calling side 4 24 26 delayed 4 31 35 sending cautions 2 6 Sending documents 2 4 13 Sending documentsmore than five pages long 2 12 13 Sending enhancements 2 7 sending to group 2 fax machines 4 9 10 Sending problems 5 1 3 blank pages received 5 3 document entering 5 l 2 feeding document 5 2 image quality 5 2 one touch faxing 5 3 passwor...

Page 121: ...ications 7 1 2 Telephone using the PriorityFax as a 3 1 Telephone connection installing multi line 1 4 single line 1 3 4 Telephone line connecting the fax machine to the 1 3 4 Telephone problems 5 6 call reservation 5 6 no ringing 5 6 one touch dialing 5 6 speed dialing 5 6 SPKR button 5 6 Temporary copies 1 13 Test copying 1 13 Test document sending 2 4 5 Test Sheet PriorityFax 2 5 Time and date ...

Page 122: ...mission time 7 1 Transmission verification setting 4 5 6 Troubleshooting see problems and solutions Turnaround polling 4 28 29 calling side 4 28 29 delayed 4 33 U Unpacking the fax machine l l 2 W Wall jack telephone l 4 Weight 7 2 Index 9 ...

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Summary of Contents for PriorityFAX 3000

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Epson PriorityFAX 3000, Owner'S Manual, Page: 105 / 122

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Summary of Contents for PriorityFAX 3000

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