Epson PowerLite Home Cinema 3100, User Manual, Page: 131 / 329

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Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you lose the remote control, you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Optional Equipment and Replacement Parts
Projector Feature Settings - Settings Menu
Where to Get Help
Solutions When Using HDMI Link
If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions:
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Make sure the cables meet the HDMI standards.
• Make sure the connected device supports the CEC standards.
• If you connected a new device or changed any connections, you may need to restart the device.
• Connect no more than three devices that support HDMI Link at the same time.
• If you have connected a speaker or receiver, set the output to PCM.
Parent topic: Solving Projector or Remote Control Operation Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• Make sure the Wireless LAN Power setting is set to On .
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.