Epson PowerLite EB-800F, User Manual, Page: 260 / 303

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Solutions When "Not Supported" Message Appears
If the "Not Supported" message appears, try the following solutions:
• Make sure the correct input signal is selected on the Signal I/O menu.
• Make sure the computer's display resolution does not exceed the projector's resolution and frequency
limit. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal I/O Menu
Solutions When Only a Partial Image Appears
If only a partial computer image appears, try the following solutions:
• For VGA connections, press the Auto button on the remote control to optimize the image signal.
• Make sure you selected the correct Screen Type setting in the projector's Installation menu for the
screen you are using. If there are margins between the edge of the image and the projected screen
frame, adjust the position of the image.
• Make sure the Scale setting in the Image menu is turned off.
• Make sure the Resolution setting in the Image menu is set correctly for the input signal.
• Try adjusting the image position using the Position setting in the Image menu.
• Press the Aspect button on the remote control to select a different image aspect ratio.
• Change the Blanking setting in the Installation menu so that the image appears as you expect.
• If you zoomed into or out of the image using the E-Zoom buttons, press the Esc button until the
projector returns to a full display.
• Check your computer display settings to disable dual display and set the resolution within the
projector's limits. (See your computer manual for details.)
• Check the resolution assigned to your presentation files to see if they are created for a different
resolution than you are projecting in. (See your software help for details.)
• Make sure you selected the correct Projection setting in the Installation menu.
• Try adjusting the image position using the Image Shift setting.
• If you are projecting in Content Playback mode, make sure you are using the correct Overlay Effect
setting in the Operation > Content Playback menu.