Epson PowerLite 83+ Printer Basics Manual Download | Manualshive

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34

Problems and Solutions

Below are some basic troubleshooting tips if you have any problems setting up your
printer, installing software, getting good print quality, feeding paper, or other
miscellaneous problems.

Problems Setting Up
the Printer or Installing
Software

The printer started making noise
after ink cartridge installation.

■

The first time you install ink
cartridges, the printer must charge its
ink delivery system for a couple
minutes. Wait until charging finishes
(the

P

power light stops flashing)

before you turn off the printer. If you
turn off the printer while it’s
charging, it begins charging again the
next time you turn it on and uses
more ink than necessary.

■

Make sure the ink cartridge clamps
are locked down completely and that
no packing material remains in the
printer. Turn off the printer,
disconnect it from your computer,
and turn it on again to clear the
error. Then turn it off, reconnect it,
and turn it on again.

■

If the printer stops moving or
making noise, but the

P

power light

is still flashing after 5 minutes, turn
off the printer. If the light is still
flashing when you turn it back on,
see “Where To Get Help” on
page 41.

You’re having problems installing the
printer software.

■

Carefully follow the instructions on
the

Start Here

poster.

■

Make sure your printer is turned on
and the printer cable is securely
connected to the printer and
computer.

■

Make sure you’ve closed all other
applications, including any screen
savers. Then try installing the
software again.

Your printer icon doesn’t appear in
the Chooser (Macintosh).

■

Your Macintosh has extension
conflicts. Disable Quick Draw GX in
the Extensions Manager. Make sure
EPSON Monitor3 and SC 880 are
enabled, and then restart your
Macintosh.

■

You may have too many items in the
Chooser. Delete any unused items
and check the Chooser again.

You can’t install the USB Printer
Device driver for Windows 98 or
Windows 2000.

■

Make sure your computer and cable
meet the system requirements on
page 43.

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Summary of Contents for PowerLite 83+

Page 1: ...Printer Basics Printed on recycled paper EPSON Stylus Color 880 880i 83 ...

Page 2: ...s product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION Trademarks EPSON EPSON Stylu...

Page 3: ... 8 Printing on a Macintosh 9 Loading Paper 9 Opening the Printer Software 10 Selecting Printer Software Settings 11 Controlling Printing 12 Using Advanced Settings 13 Enhancing Photos 13 Using Custom Project Types 14 Using Advanced Custom Settings 15 Printing on Envelopes 16 Double Sided Printing 17 Using Special Papers 18 EPSON Matte Paper Heavyweight 19 EPSON Photo Paper 19 Choosing the Correct ...

Page 4: ...s 34 Problems Setting Up the Printer or Installing Software 34 Problems with Printing 35 Problems Getting Good Print Quality 36 Problems with Paper Feeding 38 Solving Miscellaneous Printout Problems 39 Uninstalling Printer Software 40 Where To Get Help 41 EPSON Technical Support 41 Creative Software Technical Support 42 REQUIREMENTS AND NOTICES 43 Windows System Requirements 43 Macintosh System Re...

Page 5: ...izes Perfect for color photo keepsakes of snapshots framed art banners and panoramics Matte Paper Heavyweight Heavyweight bright white ultra smooth coated paper with matte finish Perfect for photographs signs and crafts Photo Quality Ink Jet Paper Bright white with a smooth matte finish to create your best impression Perfect for presentations newsletters color reproductions and all your photo and ...

Page 6: ...tware see the Start Here poster This book contains system requirements important safety information and instructions on printing with Windows or on a Macintosh maintaining the printer solving basic problems viewing your electronic printer manual and printer movies To learn detailed information about using your printer and printer software see your electronic Reference Guide Instructions on viewing...

Page 7: ...nce Guide from the CD ROM or copy it to your hard drive and view it from there Follow these steps 1 Insert your printer software CD ROM 2 Windows Double click My Computer double click your CD ROM drive icon then double click the EPSON icon Macintosh Double click the EPSON CD ROM icon then double click the EPSON icon The Main Menu appears 3 Click View Electronic Documentation The main screen for yo...

Page 8: ...lick a topic on the left to expand the table of contents After expanding the table of contents you can click on the topic you want to view If there s a right arrow click it to view subtopics then click on a topic to go to it Click the down arrow to close a subtopic list If you see an icon in place of a graphic when viewing your Reference Guide in Netscape Navigator click the Reload button to load ...

Page 9: ...1 Insert your printer software CD ROM 2 Windows Double click My Computer double click your CD ROM drive icon then double click the EPSON icon Macintosh Double click the EPSON CD ROM icon then double click the EPSON icon The Main Menu appears 3 Click View EPSON Documentation then click Watch Printer Movies The main Fix it Flix screen appears 4 Click the poster for the movie you want to see If neces...

Page 10: ...head to these topics using advanced settings on page 13 printing on envelopes on page 16 double sided printing on page 17 using special papers on page 18 selecting the correct media type on page 20 Printing with Windows This section describes the basic steps for printing with Windows To print on a Macintosh see page 9 Loading Paper Make sure your printer and computer are turned on Place your paper...

Page 11: ... software settings From the File menu click Print You see your application s Print dialog box your dialog box may look slightly different Make the following selections on the Print dialog box Make sure your EPSON Stylus COLOR 880 is selected If the Print dialog box contains a Properties button click it If you see a Setup Printer or Options button click it Then click Properties on the next screen I...

Page 12: ...he Ink option to Color to print a color document To print a black text document click Black Set the Mode option to Automatic This lets the printer software determine the best settings for your print job It s the easiest way to get good printing results on all types of paper Set the slider in the Mode box to Quality or Speed This lets you choose between a higher resolution or faster printing or an ...

Page 13: ...grams You do this using the Windows Printer utility 1 Click Start point to Settings and then select Printers 2 Right click the EPSON Stylus COLOR 880 icon 3 Select Properties in Windows 98 or Windows 95 Document Defaults in Windows NT or Printing Preferences in Windows 2000 Then click the Main tab 4 Select the default settings you want to use for all your applications Click OK when you re finished...

Page 14: ...ark see your electronic Reference Guide described on page 2 Printing on a Macintosh This section describes the basic steps for printing on a Macintosh To print with Windows see page 5 Loading Paper Make sure your printer and computer are turned on Place your paper against the right edge guide and slide the left edge guide against the paper Click to cancel printing Does not appear if you are printi...

Page 15: ...rom the File menu click Page Setup You see your application s page setup dialog box your dialog box may look slightly different Make the following selections on the page setup dialog box Make sure your EPSON Stylus Color 880 printer model SC 880 is selected If the model is incorrect you need to select your printer in the Chooser see the Start Here poster for instructions Select the correct Paper S...

Page 16: ...ee page 20 Set the Ink option to Color to print a color document To print a black text document click Black Set the Mode option to Automatic This lets the printer software determine the best settings for your print job It s the easiest way to get good printing results on all types of paper Set the slider in the Mode box to Quality or Speed This lets you choose between a higher resolution or faster...

Page 17: ...g but you need to cancel the current print job hold down the J key and press the period key For custom project type settings see pages 13 through 16 For more information on printing for example using advanced settings previewing your printout changing the paper size or adding a watermark see your electronic Reference Guide described on page 2 Click to cancel printing Click to pause printing Click ...

Page 18: ...Enhance also lets you add special effects To use PhotoEnhance set the Mode option to PhotoEnhance in your printer settings dialog box If your photograph was taken with a digital camera you can select Digital Camera Correction to improve your printed images You can also select from a list of specialized settings for photographs such as People and Nature or add special effects such as Soft Focus or ...

Page 19: ...settings for your particular type of document and paper or select a color matching method for your project See the list of options on the next page Click Custom then click here to select a project type Always choose your Media Type and Ink settings before you select a custom project type Windows Click Custom then click here to select a project type Always choose your Media Type and Ink settings be...

Page 20: ...th Windows 98 or Windows 2000 For printing documents created in an sRGB compatible application using sRGB colors such as those designed for the World Wide Web See your Windows 98 online help for details ColorSync Macintosh only For printing documents in conjunction with ColorSync compatible devices and applications Using Advanced Custom Settings For maximum control over your project you can custom...

Page 21: ...edge first and printable side up Place them against the right edge guide and slide the left edge guide against them You ll get better results if you press each envelope flat before loading it or load one envelope at a time Set the thickness lever to the position when you print on envelopes or other thick media Return the lever to the 0 position before you print on regular paper Select Plain paper ...

Page 22: ... it in sections For example if you were printing a 175 page document you d print it in three sections of 60 pages 30 sheets 60 pages 30 sheets and 55 pages 28 sheets The page ranges you d select in your software application s print dialog box are 1 60 61 120 and 121 175 If your long document has an odd number of pages make sure you print even numbers of pages for the first sections and print an od...

Page 23: ...n animated demonstration of double sided printing watch the printer movies on this topic as described on page 4 Using Special Papers How can you get the best looking photos most vivid colors and sharpest text Always use EPSON s special ink jet papers To show you how much difference EPSON paper can make we ve included some free samples in the EPSON Photo Quality Media Pack Instructions for printing...

Page 24: ... Type setting To keep your printouts looking their best store them in a resealable plastic bag or other airtight covering and protect them from heat humidity and direct sunlight Return unused paper to the original package as soon as you finish printing Preserving Photos on EPSON Photo Paper EPSON Photo Paper has been specially formulated to work with EPSON s ink to create prints that last as long ...

Page 25: ... may jam inside the printer The availability of paper types varies by location For this paper Select this Media Type setting Plain paper sheets or envelopes Plain paper EPSON 360 dpi Ink Jet Paper EPSON Iron On Cool Peel Transfer Paper 360 dpi Ink Jet Paper EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets ...

Page 26: ...rly Cleaning the print head uses ink so clean it only if print quality declines You can clean the print head using the Head Cleaning utility when the printer is connected to a local port not over a network as described below You can also clean the print head using the printer s control panel buttons as shown in your Fix it Flix movies and described in your Reference Guide When you don t turn on yo...

Page 27: ... Ppower light stops flashing run a nozzle check to confirm the print head nozzles are clean and reset the cleaning cycle Make sure paper is loaded in the printer and click Print nozzle check pattern Then click Next The nozzle check pattern prints see below for details 7 If the nozzle check pattern has no gaps in its dots click Finish If the pattern is missing dots click Clean to clean the print he...

Page 28: ...ed by EPSON s warranty When you need new ink cartridges contact your dealer or call EPSON at 800 873 7766 or visit the EPSON Store at www epson com U S sales only In Canada please call 800 873 7766 for dealer referral Before you replace a cartridge be sure to read the precautions below If you need to replace an ink cartridge before the lights flash because the ink is too old for example follow the...

Page 29: ...1 Make sure the printer is turned on and not printing the Ppower light should be on but not flashing then open the printer cover 2 Press the B A cleaning button and hold it for about three seconds until the print head moves left and the Ppower light begins flashing 3 Pull up the ink cartridge clamp The cartridge rises up from its holder The illustration shows color ink cartridge replacement To rep...

Page 30: ...t steps 3 through 7 before continuing with step 9 9 Press the B A cleaning button and close the printer cover The printer moves the print head and begins charging the ink delivery system The Ppower light flashes and the printer makes noise Charging takes about 30 seconds When it s finished the Ppower light stops flashing and stays on Never turn off the printer while the Ppower light is flashing un...

Page 31: ...is turned on and not printing the Ppower light should be on but not flashing then open the printer cover 2 Press the S load eject button and hold it for about three seconds until the print head moves left and the Ppower light begins flashing 3 Pull up the ink cartridge clamp The cartridge rises up from its holder The illustration shows color ink cartridge replacement To replace the black ink cartr...

Page 32: ...teps 3 through 7 before continuing with step 9 9 Press the S load eject button again and close the printer cover The printer moves the print head and begins charging the ink delivery system The Ppower light flashes and the printer makes noise Charging takes about 30 seconds When it s finished the Ppower light stops flashing and stays on Never turn off the printer while the Ppower light is flashing...

Page 33: ...ing access the printer settings dialog box as described on page 6 Windows or page 10 Macintosh Or with Windows click Start point to Settings then select Printers Right click the EPSON Stylus COLOR 880 icon in the Printers window Select Properties in Windows 98 or Windows 95 Document Defaults in Windows NT or Printing Preferences in Windows 2000 3 Windows Click the Utility tab Macintosh Click the U...

Page 34: ...h a soft damp cloth Use a soft brush to clean dust or dirt on the sheet feeder 4 Clean ink out of the printer s interior with a soft damp cloth Don t touch the gears inside the printer Never use a hard or abrasive brush or alcohol or thinner for cleaning they can damage the printer components and case Don t get water on the printer components and don t spray lubricants or oils inside the printer D...

Page 35: ... cable from the printer 3 Remove any paper from the printer and remove the paper support 4 Open the printer cover Secure the ink cartridge holder to the printer with tape as shown then close the printer cover 5 Push in the output tray extension and close the tray 6 Repack the printer and attachments in the original box using the protective materials that came with it See your Start Here poster Kee...

Page 36: ...s to your printer driver Visit www epson com and check the section for your product to see if there is a new driver available for downloading to your computer To check the version number of your current driver access the driver as described on page 6 for Windows or page 10 for Macintosh the version number is shown below the EPSON logo Identifying Printer Parts If you need help identifying the part...

Page 37: ...ure none of the sheets are curled creased old stuck together or too thin Then reload the paper and press the S load eject button to resume printing B or A flash When an ink out light flashes your ink supply is low Make sure you have a replacement cartridge B or A are on When an ink out light comes on you need to replace the ink cartridge See page 23 for instructions P and S flash and B and A are o...

Page 38: ... turn on your printer and computer If the check page prints the problem probably lies in your software settings the interface cable or your computer If the check page doesn t print you may have a problem with your printer Try the suggestions in Problems and Solutions beginning on page 34 If nothing seems to work contact your dealer or EPSON as described on page 41 P S B A flash When all the lights...

Page 39: ...error Then turn it off reconnect it and turn it on again If the printer stops moving or making noise but the Ppower light is still flashing after 5 minutes turn off the printer If the light is still flashing when you turn it back on see Where To Get Help on page 41 You re having problems installing the printer software Carefully follow the instructions on the Start Here poster Make sure your print...

Page 40: ...tions on configuring your printer for use on a network Problems with Printing Only the Ppower light is on but nothing prints Make sure the interface cable is connected securely and that the cable meets the system requirements on page 43 Run a printer check as described on page 33 If the check page prints make sure your printer and application software are installed correctly If you re printing on ...

Page 41: ...e banding light lines Make sure the print head nozzles are not clogged To clean the print head see page 21 Make sure the Media Type setting matches the paper you loaded See page 20 for guidelines Make sure the printable side of the paper is face up It is usually whiter or shinier If either ink out light is flashing replace the ink cartridge see page 23 If your ink cartridge is more than six months...

Page 42: ... the paper thickness lever to the 0 position as shown to the left Your printout is faint or has gaps in the image Make sure the print head nozzles are not clogged To clean the print head see page 21 Make sure the ink cartridges aren t low on ink To replace an ink cartridge see page 23 Make sure the Media Type setting matches the paper you loaded See page 20 for guidelines Make sure your paper isn ...

Page 43: ...ting again Your printout is grainy Try using a higher quality paper Set the Quality Speed slider to the Quality setting in your printer software see page 7 Windows or page 11 Macintosh Run the Print Head Alignment utility See page 28 for instructions You may need to increase the image resolution or print it in a smaller size see your software documentation Problems with Paper Feeding Too many copi...

Page 44: ...ence Guide for instructions Check your software documentation for instructions on selecting the correct margins for your paper size The margins must be within the printable area of the page See Specifications in your electronic Reference Guide for information The image size or position is incorrect Make sure the paper and or layout options are set correctly The image is inverted as if viewed in a ...

Page 45: ... list then click the Add Remove button 5 Restart your computer Macintosh 1 Insert your printer software CD ROM Then double click the EPSON CD ROM icon and double click the EPSON icon You see the Main Menu 2 Click Install Printer Driver On the installer screen click the arrow in the Easy Install list at the top and select Uninstall Then click the Uninstall button at the bottom and follow the instru...

Page 46: ...rom the Internet you can reach EPSON Support at http www epson com At this site you can download drivers and other files look at documentation such as product brochures and user manuals and access troubleshooting information EPSON Internet FTP Site If you have Internet FTP capability use your Web browser or other software for FTP downloading to log onto ftp epson com with the user name anonymous a...

Page 47: ...ase such as a store receipt and date of purchase Computer configuration Description of the problem You can purchase ink cartridges paper manuals and accessories from EPSON at 800 873 7766 or visit the EPSON Store at www epson com U S sales only In Canada please call 800 873 7766 for dealer referral Creative Software Technical Support If you need help with the creative software on the printer softw...

Page 48: ...or Windows NT 4 0 recommended At least 50MB of free hard disk space 100MB recommended VGA or better display adapter and monitor Double speed 2x CD ROM drive quad speed 4x or faster recommended for installing the printer software For parallel connection a high speed bidirectional IEEE 1284 compliant parallel cable 6 to 10 feet long with a D SUB 25 pin male connector for your computer and a 36 pin C...

Page 49: ...r up to 6 5 ft 2 meters long Using an improperly shielded USB cable especially a cable more than 6 5 ft 2 meters long may cause the printer to malfunction ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office e...

Page 50: ...f the printer has been dropped or the case damaged if the printer does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Ink Cartridge Safety Instructions Install the ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use may result in reduced ...

Page 51: ...ing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certi...

Page 52: ... reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade...

Page 53: ...ucts or parts assume the remaining warranty period of your original product covered by this limited warranty What This Warranty Does Not Cover This warranty covers only normal use in the United States and Canada This warranty does not cover damage to the Epson printer caused by parts or supplies not manufactured distributed or certified by Epson This warranty does not cover ribbons ink cartridges ...

Page 54: ...t settings Windows 8 Digital signature 35 Documentation 1 Double sided printing 17 to 18 Driver signing 35 Duplexing 17 to 18 E Economy setting 15 Electronic manual 2 to 3 E mail technical support 41 ENERGY STAR 44 Envelopes 16 EPSON Accessories 23 42 automated telephone services 41 Electronic support services 41 help 41 to 42 Monitor3 12 papers 18 to 20 Store 42 World Wide Web site 41 F Faint ima...

Page 55: ...9 23 Movies printer 4 Moving printer 30 N Network printing 35 Nozzle check pattern 22 33 O Orientation 10 Outdated ink cartridges 23 26 to 27 P Page Setup dialog box 10 Paper EPSON 18 to 20 feeding problems 38 loading 5 to 6 9 to 10 16 17 to 18 19 size 9 10 12 thickness lever 16 36 37 type setting see Media Type setting Photo Paper 19 20 Photo Quality Glossy media 20 Photo Quality Ink Jet Paper 20...

Page 56: ...oftware creative 42 reinstalling 40 solving problems 34 to 35 uninstalling 40 Special effects 15 Special papers 18 to 20 sRGB Standard Red Green Blue setting 15 Support 41 to 42 System requirements 43 to 44 T Text Graph setting 15 Thickness lever 16 36 37 Transfer Paper Iron On Cool Peel 20 39 Transparencies 20 Transporting printer 30 Troubleshooting 31 to 39 Two sided printing 17 to 18 U Uninstal...

Page 57: ...ity Ink Jet Paper Letter 8 5 x 11 inches S041111 A4 8 3 x 11 7 inches S041117 EPSON Photo Quality Ink Jet Cards A6 4 1 x 5 8 inches S041054 EPSON Photo Paper 4 x 6 inches S041134 Letter 8 5 x 11 inches S041141 A4 8 3 x 11 7 inches S041140 Panoramic 8 3 x 23 inches S041145 EPSON Photo Stickers Kit CD ROM paper A6 4 1 x 5 8 inches S041144 KIT EPSON Photo Stickers refill A6 4 1 x 5 8 inches S041144 E...

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