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Solving Problems

101

Solving Problems

his chapter helps you solve problems with your projector, and tells

you how to contact technical support for problems you can’t solve
yourself. This chapter explains the following:

■

Using the projector’s on-screen help system

■

What to do when the projector’s status lights flash

■

Solving problems with the image or sound

■

Solving problems with the remote control

■

Solving problems with EasyMP

■

Contacting technical support

Summary of Contents for PowerLite 735c

Page 1: ...EPSON PowerLite 735c Multimedia Projector User sGuide ...

Page 2: ...ith this EPSON product EPSON is not responsible for any use of this information as applied to other products Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or a...

Page 3: ...the Image 10 Turning on Your Equipment 10 Turning on the Projector 10 Selecting the Image Source 11 What To Do If You See a Blank Screen 14 Adjusting the Image 17 Focusing and Zooming Your Image 17 Adjusting the Height of Your Image 18 Adjusting the Image Shape 19 Correcting Computer Images 19 Shutting Down the Projector 20 2 Using the Remote Control 21 Activating and Using the Remote Control 22 R...

Page 4: ...Connecting an Audio Cable 49 Connecting To a Computer 49 Connecting a Laptop 50 Connecting a Desktop System 51 Using the Macintosh Desktop Adapter 51 Playing Computer Audio 52 Using the Remote Control as a Wireless Mouse 53 Connecting the Cable for Remote Mouse Control 53 Using the Mouse Functions 54 5 Presenting from a Memory Card 55 Creating a Scenario 56 Converting a PowerPoint File to a Scenar...

Page 5: ...turing the Image 78 Choosing When to Display the Image 79 Customizing Projector Features 80 Setting Advanced Features 81 Viewing Lamp Usage and Other Information 83 Restoring the Default Settings 84 7 Remotely Monitoring the Projector 85 Using EMP Monitor 86 Opening and Closing EMP Monitor 86 Registering a Projector 86 Monitoring and Controlling Your Projectors 88 Using a Browser to Monitor Your P...

Page 6: ... Telephone Support Services 113 Appendix A Software Installation 115 System Requirements 115 Installing the Software 115 Appendix B Projector Installation 117 Installation Guidelines 117 Appendix C Technical Specifications 119 Appendix D Notices 125 Important Safety Instructions 125 Remote Control Information 127 Open source Code Disclosure 127 Declaration of Conformity 128 FCC Compliance Statemen...

Page 7: ...D provides a high contrast ratio for incredibly vivid images and clear text Improved color processing technology reduces video noise for rich saturated images while EPSON s patented SizeWise chip supports computer displays ranging from VGA through UXGA You can connect the projector to a wide range of computers including PCs and laptops Apple Macintosh Power Macintosh series including G3 and G4 sys...

Page 8: ...carry in warranty on page 130 as well as an international warranty that let you project with confidence anywhere in the world For details see the warranty brochure included in your owner s kit In addition for customers who register their projector EPSON offers free Extra CareSM Road Service In the unlikely event of an equipment failure you won t have to wait for your unit to be repaired Instead EP...

Page 9: ...oin the Presenters Club and it s free Quick Setup sheet Gives you basic instructions on connecting to a laptop to a VCR or DVD player or without connecting any cables at all running your presentation over a wireless network Owner s Kit Includes this User s Guide your Quick Setup sheet warranty brochures and EPSON PrivateLine Support card Keep the folder with your projector at all times Built in he...

Page 10: ...aging or the equivalent when you need to send the projector to another location If you are moving the projector by hand use the carrying case included with the projector S Video Video Com puter Menu A V Mute E Zoom Freeze Colo r Mode Power ESC Auto Enter Projector Remote control EasyMP software CD ROM Power cable VGA computer cable RCA style video cable USB cable 802 11b LAN card Carrying case ...

Page 11: ...is usually provided with your video equipment To receive a component video signal from a VCR or other video device you ll need a VGA to component video cable You can purchase this from EPSON see page 6 Some older PowerBooks and Macintosh desktop models may need the Macintosh adapter set shown on page 51 available from EPSON see page 6 Older iMac systems may need a special adapter to provide a VGA ...

Page 12: ...ase Soft shoulder bag Notebook projector soft shoulder bag ATA wheeled hardshell case for projector notebook ELPKS24 ELPKS31 ELPKS32 ELPKS42 Ceiling mount Suspension adapter False ceiling plate ELPMB37 ELPMBAPL ELPMBFCP Kensington security lock ELPSL01 Projection screens 50 inch portable screen 60 inch portable pop up screen 80 inch portable pop up screen ELPSC06 ELPSC07 ELPSC08 Macintosh adapter ...

Page 13: ...reless network Chapter 3 from connected equipment Chapter 4 or from a memory card Chapter 5 you need to follow certain basic steps to get your presentation up and running Follow the guidelines in this chapter to Position the projector Turn it on and select the image source Adjust the image Shut down the projector ...

Page 14: ...o help you determine placement Image size increases with distance but can vary depending on how you position the zoom ring and whether you ve adjusted the image with other settings Also keep these considerations in mind Place the projector on a sturdy level surface Make sure there is plenty of space for ventilation around and under the projector Do not set the projector on top of loose papers that...

Page 15: ...ce the projector below screen level you ll have to tilt it up by extending its feet This causes the image to lose its square shape but the projector automatically compensates You can further correct the distortion by pressing the Keystone button as described on page 19 Overhead View Projector Screen Ideal height note After positioning the projector you may want to connect a Kensington MicroSaver a...

Page 16: ...ter or video equipment that s directly connected to the projector turn it on before starting the projector this lets the projector automatically detect the image source Otherwise you may need to select the image source after you turn on the projector Turning on the Projector Follow these steps to turn on the projector 1 Remove the lens cap 2 Plug in the projector as shown below The P power light o...

Page 17: ...ce lets you switch between images input from different pieces of equipment connected to the projector such as a computer or DVD player or turn on EasyMP for wireless network or memory card presentations If you don t see the image you want make sure the correct source is selected using either the Source button on the projector or the Comp EasyMP and S Video Video buttons on the remote control Power...

Page 18: ...d to the Video and S Video ports To select component video see page 13 Starting EasyMP If you want to start EasyMP follow these steps 1 First select EasyMP as the source by pressing the Source button on the projector or the Comp EasyMP button on the remote control 2 Insert either the EPSON 802 11b card for wireless presentations or a memory card for computer free presentations into the card slot s...

Page 19: ... connected to the Computer Component Video port as described on page 48 Then follow these steps 1 First switch the source to Computer using either the Source button on the projector or the Comp EasyMP button on the remote control 2 Then change the Input Signal in the Video menu to the YCbCr or YPbPr Component Video setting see page 77 Pressing the Comp EasyMP button on the remote control or the So...

Page 20: ...correct source Allow a few seconds for the projector to sync up after pressing the button If you re using a PC laptop Press the function key on your keyboard that lets you display on an external monitor It s often labelled with an icon such as but it may also be labelled CRT LCD You may have to hold down the Fn key while pressing it Check your laptop s manual or online help for details On most sys...

Page 21: ...then click Monitors or Monitors and Sound 2 Click the Arrange icon 3 Drag one monitor icon on top of the other If the Arrange option isn t available you may need to select one of the Simulscan resolution settings 1 Click the Monitor icon 2 Select a Simulscan resolution as shown Allow a few seconds for the projector to sync up after making the selection Click here Drag one monitor icon on top of th...

Page 22: ...jector screen as well as the LCD screen Follow these steps 1 From the Apple menu select System Preferences then select Displays 2 Make sure the VGA Display dialog box is selected 3 Click the Arrange tab 4 Make sure the Mirror Displays checkbox is selected Select the VGA Display dialog box Make sure Mirror Displays is checked ...

Page 23: ...t square see page 19 If a computer image displays incorrectly see page 19 Focusing and Zooming Your Image Rotate the focus ring to sharpen the image Rotate the zoom ring to reduce or enlarge the image If the image still isn t large enough you may need to move the projector farther away from the screen You can also use the E Zoom button on the remote control to zoom in on a portion of the image See...

Page 24: ... each side and lift the front of the projector 2 Once the image is positioned where you want it release the buttons to lock the feet in position 3 If necessary you can fine tune the height by turning the projector feet Raising the projector causes the image to distort or keystone but the projector automatically corrects the shape in most cases If necessary you can manually correct the shape as des...

Page 25: ...e slightly smaller You can also use the remote control to perform keystone correction through the projector s menu system See page 80 Correcting Computer Images If you re connected to a computer and the image doesn t display correctly for example part of the screen is cut off press the Auto button on the remote control This automatically adjusts the picture quality and resolution so the image fits...

Page 26: ...cooled the orange light stays on and the exhaust fan shuts off If you want to turn the projector on again wait until the orange light stops flashing Then press the Power button 4 Turn off and disconnect any equipment plugged into the projector 5 If you extended the feet press the side buttons to retract them 6 Replace the lens cap and unplug the power cord 7 Store the projector in a protective cas...

Page 27: ...freeze the action mute the picture and sound and zoom in on a portion of your image You can use the remote control to access the projector s menu system Chapter 6 The remote also has special functions that are available only when projecting in certain modes see Chapter 4 when connected to a computer or Chapter 5 when presenting from a memory card This chapter covers Activating and using the remote...

Page 28: ...ote control stand within about 20 feet of the projector Aim it either at the front or back of the projector or at the screen When not using the remote control place it in the holder in the back of the projector so it won t get lost Remove plastic tape note Avoid placing the projector under bright fluorescent lamps or in direct sunlight or it may not respond properly to the remote control ...

Page 29: ... CR2025 lithium battery 4 Slide the battery tray back in place caution When replacing batteries take the following precautions Replace the battery as soon as it runs out If the battery leaks wipe away battery fluid with a soft cloth If fluid gets on your hands wash immediately Do not expose batteries to heat or flame Dispose of used batteries according to local regulations Remove the battery if yo...

Page 30: ... switch between the computer source and EasyMP or press the S Video Video button to switch between composite video and S video sources After you select a source the screen goes dark for a moment before the image appears Turning Off the Picture and Sound You can use the A V Mute button on the remote control to turn off the image and sound and darken your screen This is useful if you want to tempora...

Page 31: ...shair where you want it 3 Press the E Zoom button to enlarge the selected area Press the button repeatedly to enlarge it up to four times in 25 steps Press and hold the button to zoom in to the size you want 4 Press the E Zoom button to zoom out 5 Press the Esc button to return to the original size Changing the Color Mode The Color Mode button lets you adjust the vividness of the color You can sel...

Page 32: ...26 Using the Remote Control Theater For optimizing movie images with natural color the default for video or S video display Game For optimizing games ...

Page 33: ...rrored on the screen You ll find instructions in this chapter on Starting EasyMP Connecting to the projector in Ad Hoc mode or Access Point infrastructure mode Running the EMP NS Connection software Before starting make sure you ve installed EMP NS Connection as described in Appendix A or on the Quick Setup sheet for each computer you want to be able to connect to the projector Then follow the ste...

Page 34: ...nsert the EPSON 802 11b card with the blue label facing up Once the card is inserted you see one of these screens depending on the currently selected mode 4 If you ve already set up your computer and projector for the mode you want to use Ad Hoc mode or Access Point mode also called infrastructure mode skip to Running NS Connection on page 42 Otherwise continue on to the following section note Onl...

Page 35: ...ess Point mode you need a wireless 802 11b access point and one or more computers with built in wireless network cards Follow the correct instructions below for the mode you want to use Using Ad Hoc Mode In order to use Ad Hoc mode first adjust your projector and network card settings as described in this section Configuring the Projector To configure the projector for Ad Hoc mode make sure you ve...

Page 36: ...ter to select it 3 Use the arrow buttons to highlight Advanced next to Easy connect mode then press Enter to select it You see this screen 4 Make sure the projector has a unique name so you can identify it when connecting to it from your computer If you need to rename it highlight the Clear button next to Projector name then press Enter to clear the text box Then highlight the text box and press E...

Page 37: ...urn Projector keyword on Then when you want to connect to the projector it displays a randomized four digit number or keyword on the screen When prompted by NS Connection you can enter the keyword on your computer to connect see page 43 7 When done making these settings highlight the OK button at the top of the screen you can either use the arrow buttons on the remote control or press ESC to highl...

Page 38: ...reless Network You see a screen similar to this 2 Right click the Wireless Network Connection icon and select Properties You see a screen similar to this 3 Click the Configure button Right click and select Properties Click here ...

Page 39: ...Ad Hoc Set the SSID to match the name you assigned to the projector s ESSID for example CONF ROOM If your network card uses channel mode instead set the correct channel 1 to 11 so it matches that of the projector Make sure encryption is Disabled 6 Click the General tab and make sure that the network card or wireless network device is enabled 7 When done making the settings click OK to close the ne...

Page 40: ...ion Configuring the Projector To configure the projector for Access Point mode make sure you ve switched it to EasyMP and inserted the network card see page 28 Then follow these steps 1 On the EasyMP Network Screen the Config button is already highlighted as shown below 2 To select Config press the Enter button on the remote control You see the following screen Config button Access point mode ...

Page 41: ...xt box Then highlight the text box and press Enter Use the up and down arrows to select individual characters and use the right arrow to move to the next character position When done typing the new name press Enter 5 To enable your computer to find the projector on the network you need to enter the ESSID or SSID identifier of your access point Highlight ESSID and then press Enter Then enter the na...

Page 42: ...rd for WEB control and press Enter 9 If you want to set up a security keyword so that only people who are in the same room as the projector can access it turn Projector keyword on Then when you want to connect to the projector it displays a randomized four digit number or keyword on the screen When prompted by NS Connection you can enter the keyword on your computer to connect see page 43 10 If yo...

Page 43: ...1 Access your wireless network Properties window For example in Windows XP you would click Start Control Panel Network and Internet Connections Then click the Network Connections icon You see a screen similar to the this 2 Right click the Wireless Network Connection icon and select Properties note On some Windows systems you can right click My Network Places or Network Neighborhood on the desktop ...

Page 44: ...his 5 Check your network card s device settings Depending on the type of card or wireless transmitter you re using some of the settings may be described differently from those listed here Set the network type to Infrastructure Set the SSID to match the name assigned to the access point for example CONF ROOM Make sure encryption is Disabled Click here ...

Page 45: ...s enabled 7 When done making the settings click OK to close the network card s properties dialog box 8 Right click the Wireless Network Connection icon again and select Properties You see this screen 9 Select Internet Protocol as shown above then click the Properties button You see this screen Highlight this then click Properties ...

Page 46: ...hat was assigned to the access point when it was set up 11 When done making these settings click OK 12 Click the Wireless Networks tab If you don t see this tab you may need to enable your wireless card or network device by clicking Configure to access the device settings then follow any instructions on the screen to enable the device Once you click the Wireless Networks tab you see this screen 13...

Page 47: ...ake sure the wireless connection to the access point is currently active as described in the previous section Then follow these steps 1 Access your wireless network Properties window For example in Windows XP you would click Start Control Panel Network and Internet Connections Then click the Network Connections icon You see a screen similar to this 2 Right click the Wireless Network Connection ico...

Page 48: ...se steps to launch NS Connection and project wirelessly 1 From the Start menu select EMP NS Connection You see this screen If the connection is working properly you see your projector listed as shown If you have additional projectors on the network they are also listed Gateway address note Set your monitor s color to the 16 bit setting for best performance Higher settings can slow the data transmi...

Page 49: ... projector appears select it and click Connect If more than one projector is listed you can select additional ones to connect to them at the same time If the selected projector is already being used by another person you can still connect to it doing so automatically disconnects the other user see page 45 3 If you set up the projector to prompt you for a keyword before connecting you see this scre...

Page 50: ...own above 6 From the control bar you can access these NS Connection features Help provides information on using NS Connection Connection status screen lists which projectors are available or in use Projector operation URL display lets you access the projector s menu system from an HTML browser window See page 90 for more information Freeze lets you keep the projected image on screen even if the im...

Page 51: ...llow the same basic steps as described in the previous section 1 Open EMP NS Connection You see this screen 2 Select the projector and click Connect E Zoom lets you zoom in on a part of your image Basic settings lets you change the brightness keystone angle contrast and color mode Switch video source lets you switch between the Video and S Video ports Switch PC source lets you switch between your ...

Page 52: ...46 Presenting Through a Wireless Network You see this message 3 Click Yes to connect The other user is automatically disconnected and notified about the interruption ...

Page 53: ...ent This chapter tells you how to connect the projector to video equipment such as a VCR or DVD player or to a laptop or desktop computer You ll find the following instructions in this chapter Connecting to a video source Connecting to a computer Using the remote control as a wireless mouse ...

Page 54: ...an S video cable may be included with your video equipment for component video use a BNC to VGA video cable available from EPSON see page 6 2 Connect the appropriate cable between the connector on your video device and the corresponding connector on the projector 3 If you re using component video you have to switch the source to Computer then change the Input Signal setting in the Video menu to th...

Page 55: ...her end of the cable to the audio output connector on your video equipment You may need to use an adapter to plug in the cable Connecting To a Computer You can connect the PowerLite projector to any computer that has a standard video output monitor port including desktop models PC notebook and laptop computers Macintosh PowerBooks and iBooks and hand held devices After connecting the video cable y...

Page 56: ...omputer Component Video port 2 Connect the other end to your laptop s video out or monitor port 3 Tighten the screws on the connectors If you don t need to make any other connections you can plug in your projector and turn it on See Chapter 1 for instructions note If you re using a PowerBook and you can t connect the cable you may need to use the Macintosh desktop adapter as shown on page 51 avail...

Page 57: ...your projector and turn it on See Chapter 1 for instructions Using the Macintosh Desktop Adapter If you have an older desktop Macintosh or PowerBook the VGA cable may not fit when you try to connect it If so you ll need to use the Macintosh desktop adapter to connect the VGA cable to your computer This is available from EPSON see page 6 1 To use the adapter remove its cover as shown and set its DI...

Page 58: ...d system you can connect a mini jack cable not included to play sound through the projector s speaker 1 Connect one end of the audio cable to the Audio In jack on the projector 2 Connect the other end of the audio cable to your computer s headphone jack or audio out jack Jack locations vary see your computer manual if you re not sure which jack to use If you don t need to make any other connection...

Page 59: ...yle presentations such as PowerPoint from up to 20 feet away Connecting the Cable for Remote Mouse Control 1 Locate the USB cable that came with your projector 2 Connect the square end of the cable to the projector s USB port 3 Connect the flat end of the cable to the USB port on your laptop or desktop computer 4 If necessary configure your computer to work with an external USB mouse note To learn...

Page 60: ... To right click press the ESC button While projecting a PowerPoint presentation you can also use the Page down and Page up buttons to move through your slideshow Menu A V Mute E Zoom Freeze S Video Video Color Mode Comp Easy MP Page up Page down Power ESC Auto Enter Use arrow buttons to move cursor Menu A V Mute E Zoom Freeze S Video Video Page up Page down Power ESC Auto Enter Color Mode Comp Eas...

Page 61: ...io Even if you don t use EMP SlideMaker to make scenarios on your computer you can still use the projector to create a slideshow on the fly from assorted images stored on the memory card This chapter includes instructions for the following Creating a scenario Transferring your scenario to the projector Presenting your scenario Creating a slideshow on the fly Before starting make sure you ve instal...

Page 62: ...Point File to a Scenario Follow these steps to convert a PowerPoint file to scenario Once the scenario is created you can add graphics and transitions as described on page 59 1 Locate the PowerPoint file you want to use in My Computer or Windows Explorer 2 Make sure the EMP SlideMaker program is closed Then drag the file icon on top of the EMP SlideMaker icon EMP SlideMaker starts and your PowerPo...

Page 63: ...rio is saved you can transfer it to the memory card in your computer s PCMCIA slot see page 62 Creating a Scenario from Scratch Use this method when you want to create a new scenario that combines a selection of PowerPoint slides and other graphics 1 To start the software double click the EMP SlideMaker icon on your computer s desktop or select EMP SlideMaker from the Start menu You see the EMP Sl...

Page 64: ...P SlideMaker folder Click Browse to choose a new location The background color gray appears around images that don t fill the entire screen area Select a new color if desired Select the image quality for imported PowerPoint slides Higher quality images look better on the screen but may take longer to appear 4 Click OK when you re finished making these settings Continue with the instructions in the...

Page 65: ...lides version 97 SR 1 or higher through 2002 JPEG files file names with JPG extension Bitmap files file names with BMP or DIB extension Follow these steps 1 Use the navigation tools on the left side of the EMP SlideMaker screen to locate the files you want to include in your scenario PowerPoint JPG and BMP files appear as icons as shown below 2 Click the icon for each image that you want to previe...

Page 66: ...e appears in a numbered cell as you drop it The cell background color varies according to the type of file in the cell 5 If you need to rearrange cells you can drag and drop them as necessary within the scenario window You can also create transitions between slides as described in next section 6 When you re done click the Save button or choose Save from the File menu Then see page 62 to transfer t...

Page 67: ...1 Click the cell or cells you want to set up in the scenario window To select more than one cell hold down the Ctrl key while you click To select all the cells choose Select All from the Edit menu Selected cells turn yellow 2 Right click the selected cell or cells The cell menu appears 3 Click Cell Properties You see this dialog box Cell menu Select transition effects Click to change slides manual...

Page 68: ...le 6 When you re finished setting up the transition for the selected cell or cells click OK 7 Click the Save button or choose Save from the File menu Continue with the steps in the next section when you re ready to transfer your scenario to a memory card Transferring Your Scenario to a Memory Card Once your scenario is saved you can transfer it to a memory card You can use any of the following sta...

Page 69: ...rio is transferred you see this message about your scenario s autorun setting The autorun setting means that the scenario will start playing whenever the projector is turned on with the memory card in the projector 4 Do one of the following If you don t want the scenario to run automatically click Cancel Skip to step 8 to remove the card and insert it in the projector If you want it to run automat...

Page 70: ...repeat continuously Clear the checkbox if you want it to play only once 7 When done click OK 8 Remove the card from your computer See your computer s documentation if you need instructions on removing the card If you re using Windows 2000 or Me you may first need to click an icon to stop or disconnect the card Scenario set to run automatically Scenarios on the card note If more than one scenario i...

Page 71: ...scenario to the memory card follow these steps to insert it in the projector 1 If necessary insert the card into a PC card adapter ATA flash cards don t require an adapter 2 Insert the card with the adapter into the projector as shown The projector does not have to be turned off before inserting the card ...

Page 72: ...s not playing and the card is not in use the access light next to the card slot is off before removing it 1 Press the button next to the card slot The button pops out 2 Press the button again The memory card is released and you can remove it from the slot in the projector 3 To remove the card from the adapter simply pull it out as shown Push button to remove card ...

Page 73: ...ur scenarios Scenarios 3 Use the arrow buttons on the remote control to highlight your scenario file then press Enter 4 Press Enter again In a moment your scenario begins playing Controlling Your Presentation While your presentation is running use the remote control as follows Press Enter or Page down to display the next slide Press Page up to display the previous slide To exit the scenario at any...

Page 74: ...p down menu select Edit Scenario You see thumbnail images of the slides in your scenario 3 To move a slide select the slide you want to move and press Enter From the drop down menu select Move Files A yellow line or I beam appears beside the slide Use the arrow keys to move the I beam where you want to insert the slide Then press Enter The slide moves to the new position 4 To hide a slide select t...

Page 75: ... order in which they re displayed However this method quickly lets you display your images if you don t have time to make a scenario Displaying the Slideshow First make sure the images are stored in a folder on the memory card Then follow these steps 1 Use the arrow buttons on the remote control to highlight the folder containing your images Then press Enter 2 From the drop down menu select Play S...

Page 76: ... You see this screen 3 Use the arrow keys to select from the following settings After making a selection press Enter to enable the change Continuous Play Determines whether to repeat the display of images in the folder Screen switching time Sets the display time for each image Choose No if you want to change slides manually Display order Choose between displaying alphabetically by file name or by ...

Page 77: ...Guide mode a drop down menu appears whenever you press Enter To access the menus in Quick mode you have to press the ESC key 4 When you re finished changing the settings highlight OK on the screen and press Enter Your changes are permanently saved with each folder even if you turn off the projector or remove the memory card ...

Page 78: ...72 Presenting from a Memory Card ...

Page 79: ...tures You can also create your own startup screen and find out how long your lamp has been in use This chapter covers the following information Using the menu system Adjusting the image Adjusting the sound Creating your own startup screen Customizing projector features Viewing lamp usage and other information Restoring the default settings ...

Page 80: ...menus are listed on the left and the options available for the highlighted menu are shown on the right 2 Use the arrow buttons on the remote control to scroll through the menu list 3 When the menu you want is highlighted press the Enter button to select it The highlight moves to the first option for that menu 4 Use the arrow buttons to scroll through the list of options If a computer or video sour...

Page 81: ...usting the Image The Video menu lets you make adjustments to the projected image The options available in the menu depend on which source is selected computer RGB video composite video S video or component video Follow these steps to adjust the appearance of your image 1 Press the Menu button on the remote control You see the menu screen the actual settings may vary depending on the selected input...

Page 82: ...ce between light and dark areas Color video only Adjusts the color depth or intensity of the image Tint video only Adjusts the balance of green to magenta in the image Sharpness Adjusts the sharpness of the image Color Mode Corrects the vividness of image color You can select from the following six settings and save a different one for each computer and or video source sRGB To use the sRGB standar...

Page 83: ...ted to the Computer Component Video port Auto Setup computer RGB only When switching image sources automatically optimizes the image Reset Returns all settings in the Video menu to their default values 4 After making any needed adjustments press Menu to exit Adjusting the Sound You can use the Audio menu to adjust the sound volume or treble bass balance 1 Press the Menu button on the remote contro...

Page 84: ...jector is not receiving a signal or when you press the A V Mute button The image can be a company logo slogan photograph or any other image you want to use Capturing the Image Start by displaying the image you want to use It can be an image from either a computer or video source such as a DVD player or digital camera Then follow these steps to capture the image and transfer it to the projector 1 P...

Page 85: ...ng the user s logo is completed press Esc to return to the menu screen Choosing When to Display the Image After your image is saved you can set it up as the no signal message and or the screen that s displayed when you press A V Mute 1 Press the Menu button to display the menu screen if not already displayed 2 Use the arrow buttons to highlight the Setting menu then press Enter 3 Use the arrow but...

Page 86: ...ojector has been tilted upward If you notice lines or edges looking jagged after adjusting the shape decrease the Sharpness setting see page 76 Auto Keystone Automatically compensates for keystone distortion when the projector is set at an angle Cannot be used if the projector is set up for rear projection or is ceiling mounted No Signal Msg Selects a screen color or image to display when the proj...

Page 87: ... mode is on the projector turns off the lamp if it has not received any input signals for 30 minutes Turn sleep mode off if you want the lamp to remain on all the time Reset Returns all the functions in the Setting menu to their default values 5 When you re finished press Menu Setting Advanced Features You can use the Advanced menu to configure the projector for rear projection or ceiling mounting...

Page 88: ...l red green and blue values as shown Not available if sRGB is selected as the Color Mode setting in the Video menu see page 76 Rear Proj Turn on to project from behind onto a transparent screen Ceiling Turn on when the projector is mounted upside down from the ceiling Link 21L Sets whether the EMP Link21L utility software is being used You have to turn off the projector then turn it back on for th...

Page 89: ...gs on the right The life span of the lamp is about 1500 hours If the number shown is close to 1500 make sure you have a spare lamp handy After you change the lamp you need to reset the lamp timer 3 If you have changed the lamp use the arrow buttons to select Reset Lamp Timer Press the Enter button then select Yes when you see the prompt and confirm as needed 4 When you re finished press Menu note ...

Page 90: ...tings The Reset All option lets you return all the projector settings to their default values Select Reset All and press the Enter button on the remote control to display the confirmation screen Select Yes to reset all the default settings or No to cancel ...

Page 91: ... EMP Monitor from a standard web browser using HP OpenView a commercially available network management utility note To monitor and control your projector s through HP OpenView install the plug in included on your projector CD ROM You ll also need to enter a trap IP address as described on page 36 This feature is intended for use by network administrators only ...

Page 92: ... program select EMP Monitor from the Start menu If you ve added the program to the Startup programs folder see page 89 then it may already be open Click the icon in the system tray on the lower right corner of your screen to display the EMP Monitor window To close EMP Monitor right click the program icon shown above then select Exit Registering a Projector Before you can monitor a projector you ha...

Page 93: ...ors currently operating on the network Or click Manual registration and enter the projector s name and network address Any projectors found on the network are listed as shown below 4 Select the projectors you want to add by clicking their name Then click Add and click Close Click here Click here ...

Page 94: ...s are currently being used and to which sources they are connected The control buttons on the upper right let you turn on and off the projectors and select video sources Hold the mouse pointer over a button to see a description of its meaning Make sure you ve selected the projector you want to operate with the mouse pointer before clicking one of the buttons Status icon Video Source icon Control b...

Page 95: ...rojector in question and click View details Configuring the Monitoring Interval You can select how often EMP Monitor checks the projector status 1 From the Tool menu select Configuration You see this screen 2 Select the desired update interval and click OK Error icon note If you want the program to run whenever you start your computer click Add to Startup ...

Page 96: ...vigator to monitor and control each one 1 Do one of the following Open a web browser and enter the IP address of the projector you want to monitor in the browser window If you re not sure what address the projector is using turn it on and switch it to EasyMP With the EPSON 802 11b card inserted and the projector connected to the network in Access Point mode see page 34 you see this screen The proj...

Page 97: ...r window as shown below 2 Select one of the main menu options listed on the left then change any settings as needed in the main part of the screen These settings correspond to those found in the projector s menu system for details see Chapter 6 Various buttons are also provided at the bottom of the screen matching those found on the remote control see page 24 Click here to open browser Main menus ...

Page 98: ...92 Remotely Monitoring the Projector ...

Page 99: ...ilter If any other part needs replacing contact your dealer or a qualified servicer This chapter covers the following Cleaning the lens Cleaning the projector case Cleaning and replacing the air filter Replacing the lamp Transporting the projector warning Before you clean any part of the projector turn it off and unplug the power cord Never open any cover on the projector except the lamp and filte...

Page 100: ...ith lens cleaner and gently wipe the lens surface Cleaning the Projector Case Before you clean the case first turn off the projector and unplug the power cord To remove dirt or dust wipe the case with a soft dry lint free cloth To remove stubborn dirt or stains moisten a soft cloth with water and a neutral detergent Then wipe the case Do not use wax alcohol benzene thinner or other chemical deterg...

Page 101: ...r EPSON recommends using a small vacuum cleaner designed for computers and other office equipment If you don t have one gently clean the filter using a very soft brush such as an artist s camel hair brush 3 If the dirt is difficult to remove or if the filter is broken replace it Contact your dealer or call EPSON at 800 873 7766 in the United States to obtain a new one In Canada please call 800 463...

Page 102: ...18 In Canada please call 800 463 7766 for dealer referral Follow these steps to replace the lamp 1 Turn off the projector wait for it to cool down when the light stops flashing then unplug the power cord 2 Allow the projector to cool for at least half an hour if it has been on 3 Turn the projector over then release the tabs to remove the cover warning Let the lamp cool fully before replacing it In...

Page 103: ...and pull it straight out 6 Gently insert the new lamp 7 Once the lamp is fully inserted tighten its screws 8 Replace the lamp cover The projector won t come on if the lamp cover is loose Continue on to the next section to reset the lamp timer caution Do not touch the glass portion of the new lamp assembly Touching the glass could result in premature lamp failure ...

Page 104: ...u button on the remote control You see the main menu 2 Use the arrow buttons on the remote control to highlight About You see the lamp usage hours and other settings 3 Press Enter to select the About menu 4 Select Reset Lamp Timer then press Enter You see this prompt 5 Select Yes then press Enter 6 When you re finished press Esc or Menu to exit Lamp usage ...

Page 105: ...oning around the projector When transporting the projector a long distance first put it in a carrying case such as an optional EPSON case then pack it in a firm box using cushioning around the case When storing the projector follow these guidelines To avoid damage make sure the 802 11b card is removed from the card slot before placing the projector in a box or carrying case Also make sure the butt...

Page 106: ...100 Maintaining the Projector ...

Page 107: ... technical support for problems you can t solve yourself This chapter explains the following Using the projector s on screen help system What to do when the projector s status lights flash Solving problems with the image or sound Solving problems with the remote control Solving problems with EasyMP Contacting technical support ...

Page 108: ...w these steps to get help 1 Press the blue Help button on the projector You see the Help menu 2 Use the arrow buttons on the remote control or the Select buttons on the projector to highlight menu items 3 After highlighting a menu item press the Enter button on the remote control or on the projector to select it 4 To exit the Help system press the blue Help button If none of the suggestions solves...

Page 109: ...er light Lamp temperature light Status lights Light Status Description orange The projector is in sleep mode You can unplug it or press the Power button to turn it on flashing green The projector is warming up Wait for the image to appear green The projector is operating normally flashing orange The projector is cooling down You can t turn it back on and you should not unplug it until the light st...

Page 110: ...tilation The air filter may be clogged Clean or replace it as described on page 95 red The projector is overheating which turns the lamp off automatically Wait until the cooling fan stops then unplug the power cord Plug the power cord back in and press the Power button Make sure the room temperature is not above 95 F 35 C and there is plenty of space around and under the projector for ventilation ...

Page 111: ... remote control or on the projector Press the A V Mute button to make sure the picture has not been turned off temporarily The attached computer may be in sleep mode or displaying a black screen saver Try pressing a key on the computer You ve connected a computer and see a blue screen with the message No Signal displayed Make sure the cables are connected correctly as described in Chapter 4 Try re...

Page 112: ...hat both the LCD screen and external monitor port are enabled See your computer s documentation or online help for details If you re using a PowerBook or iBook with OS 9 x 1 From the Apple menu select Control Panels then click Monitors and Sound 2 Click the Arrange icon 3 Drag one monitor icon on top of the other This lets you display on the projector screen as well as the LCD screen 4 If this opt...

Page 113: ... isn t available select one of the other compatible video formats listed on page 122 Windows Right click the desktop select Properties click the Settings tab and select a different resolution Macintosh On the Apple menu choose Control Panels then click Monitors and Sound Select a different resolution You also may need to modify existing presentation files if you created them for a different resolu...

Page 114: ...p computer and the projector turn off the laptop s LCD display The image is blurry There may be dirt or smears on the lens Clean the lens as described on page 94 Adjust the focus using the focus ring Make sure the lens is not fogged by condensation You may need to wait before using the projector after moving it from a cold environment to a warm environment Adjust the Sharpness setting on the Video...

Page 115: ...e control This resets the projector s tracking and sync settings If further adjustment is needed you can fine tune the Tracking and Sync settings manually using the Video menu as described on page 76 1 Fill the screen with an image containing fine detail when making these adjustments For example in Windows you can select a pattern to appear as your desktop background If this option isn t available...

Page 116: ... the volume is not turned all the way down or muted Also make sure the cables are connected correctly as described in Chapter 4 If your presentation includes computer audio make sure the volume control on your computer is not turned all the way down or muted If you re using the audio cable make sure it is securely connected to both the projector and your computer s headphone jack or audio out jack...

Page 117: ...werPoint files don t display thumbnails and can t be pasted into scenarios If you use PowerPoint 97 make sure the MS Office JPEG converter has been installed Run the Office 97 installer display the Converters and Filters option and install the JPEG filter You can t edit scenario files in EMP SlideMaker after they have been transferred to the memory card When scenario files are transferred they are...

Page 118: ...of the projector and within range of the projector s front or back sensor approximately 30 to left or right and 15 above or below Dim the room lights and turn off any fluorescents Make sure the projector is not in direct sunlight Strong lighting especially fluorescent lights may affect the projector s infrared receivers Turn off any nearby equipment that emits infrared energy such as a radiant roo...

Page 119: ...9 6 AM to 6 PM Pacific Time Monday through Friday Toll or long distance charges may apply Before you call please have the following information ready Product name EPSON PowerLite 735c Product serial number located on the bottom of the projector Computer configuration Description of the problem You can purchase screens carrying cases or other accessories from EPSON at 800 873 7766 or by visiting th...

Page 120: ...114 Solving Problems ...

Page 121: ... Microsoft Windows 98 2000 Me or XP 802 11b network card or wireless transmitter to use EMP NS Connection IBM compatible with at least a Pentium III 700 MHz processor At least 256MB of RAM At least 128MB of free hard disk space SVGA 800 600 or better display adapter and monitor Installing the Software Depending on your needs you may not need to install all the components For example you may just w...

Page 122: ...d then click the button Follow the instructions on the screen to finish installing it 4 If you want to be able to project images stored on a memory card Chapter 5 select the option for EMP SlideMaker2 and install it the same way 5 If you want to be able to monitor the projector remotely from this computer Chapter 7 select the option for EMP Monitor to install it on your system 6 When done installi...

Page 123: ...ceiling projection as shown To project from overhead you ll need the optional ceiling mounting hardware see page 6 for ordering information You ll also need to select Ceiling in the projector s Advanced menu to flip the image upside down To project from the rear select Rear Proj see page 82 If you re mounting the projector on the ceiling and you place it above screen level you ll have to tilt it d...

Page 124: ...jector s lens so it s level with the top of the screen the image will be square and you won t have to adjust it If you place the lens lower than the top of the screen you ll have to tilt the projector upward if you want to fill the whole screen with the image If you want to be able to control the projector s settings from a remote computer see Chapter 7 note See page 8 for more information on proj...

Page 125: ... 768 pixels XGA Color reproduction 24 bit 16 8 million colors Brightness 2000 lumens ANSI Contrast ratio 400 1 Image size 30 to 300 inches Projection distance 3 2 to 38 5 feet 0 96 to 11 7 meters Projection methods Front rear upside down ceiling mount Internal sound system 1 W monaural Optical aspect ratio 4 3 horizontal vertical Zoom ratio 1 1 16 Noise level 39 dB Keystone correction Automatic wi...

Page 126: ...L18 Remote Control Range 20 feet 6 meters Battery CR2025 lithium Mouse Compatibility Supports USB Dimensions Height 2 75 inches 70 mm feet retracted Width 10 9 inches 276 mm Depth 7 5 inches 190 mm Weight 4 4 lb 1 9 kg Electrical Rated frequency 50 60 Hz AC Power supply 100 to 120 VAC 3 1A 200 to 240 VAC 1 5 A Power consumption Operating 225 W Standby 5 5 W ...

Page 127: ... 003 Class B CSA C22 2 No 950 95 cUL CE Marking Directive 73 23 EEC Directive 89 336 EEC EN 55022 EN 55024 Computer Video Port Pin Assignments The Computer1 Component Video port is a female video RGB 15 pin micro D style connector Here are its pin assignments Pin no Computer port Pin no Computer port 1 Red video 9 Reserved 2 Green video 10 Synchronous GND 3 Blue video 11 GND 4 GND 12 SDA 5 GND 13 ...

Page 128: ...n addition the frequencies of some computers may not allow images to display correctly see your computer s documentation for details Mode Refresh Rate Hz Resolution VGAEGA 70 640 350 VGA 60 VESA 72 VESA 75 VESA 85 60 72 75 85 640 480 640 480 640 480 640 480 SVGA 56 SVGA 60 SVGA 72 SVGA 75 SVGA 85 56 60 72 75 85 800 600 800 600 800 600 800 600 800 600 XGA 43i XGA 60 XGA 70 XGA 75 XGA 85 43 60 70 75...

Page 129: ...used in this projector MAC13 MAC16 MAC19 60 MAC19 MAC21 67 75 59 75 75 640 480 832 624 1024 768 1024 768 1152 870 NTSC NTSC 4 3 PAL M PAL N PAL PAL 60 SECAM 60 60 50 60 50 60 50 HDTV 480i HDTV 480p HDTV 720p HDTV 1080i HDTV 1080i 60 60 60 60 50 640 480 640 480 1280 720 1920 1080 1920 1080 Mode Refresh Rate Hz Resolution ...

Page 130: ...124 Appendix C Technical Specifications ...

Page 131: ...operly grounded outlet If you have a two prong outlet contact an electrician to replace it Do not hold the plug with wet hands Take the following precautions for the plug Failure to comply with these precautions could result in sparks or fire Do not insert the plug into an outlet with dust present Insert the plug firmly into the outlet Do not overload wall outlets extension cords or integral conve...

Page 132: ...a need for service If it has been dropped or the housing has been damaged This product includes a lamp component that contains mercury Please consult your state and local regulations regarding proper disposal and do not place in the trash Unplug the projector during lightning storms or when it will not be used for extended periods Do not place the projector and or remote control on top of heat pro...

Page 133: ...pes of fluorescent lighting are used A strong light source shines into the IR receiver Other equipment that emits infrared energy such as a radiant room heater is in the room These conditions commonly cause problems for most infrared controlled equipment Try the following The remote control s battery may be low on power replace it Dim the ambient lighting and or turn off any fluorescent lights Clo...

Page 134: ... B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this...

Page 135: ...receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause ...

Page 136: ...placement products or parts assume the remaining warranty period of the product covered by this limited warranty However each replacement lamp carries the limited 90 day warranty stated above What This Warranty Does Not Cover This warranty covers only normal consumer use in the United States and Canada For lamps 24 hour per day use causes unusual strain and is not considered normal use This warran...

Page 137: ...Y OTHER LEGAL THEORY IF THE REMEDY ABOVE FAILS EPSON S ENTIRE LIABILITY SHALL BE LIMITED TO A REFUND OF THE PRICE PAID FOR THE EPSON PRODUCTS COVERED BY THIS LIMITED WARRANTY In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or co...

Page 138: ...132 Appendix D Notices ...

Page 139: ...ry installing 23 Bitmap BMP files 59 Blank screen 14 to 16 Blurry image 108 Brightness 1 119 Brightness setting 76 C Cables A V 4 to 6 48 audio 4 to 6 49 52 computer 4 to 6 49 to 52 mouse 4 to 6 53 USB 4 to 6 53 video 4 to 6 48 Capturing image 78 to 79 Carrying case 6 99 Ceiling mount 6 117 Channel ad hoc 31 Cleaning air filter 95 lens 94 projector case 94 Color problems 110 settings 76 82 Color M...

Page 140: ...ing up transitions 61 to 62 transferring scenarios to memory card 62 to 64 Encryption 33 38 43 Environmental specifications 121 EPSON accessories 6 113 PrivateLine Support 3 113 technical support 3 113 ESSID 31 33 35 38 E Zoom button 25 F FCC compliance statement 129 Filter see Air filter Focusing 17 Foot release button 18 Freeze button 25 G Gateway address checking 41 H Height of image adjusting ...

Page 141: ...Setting 80 to 81 User s Logo 78 to 79 using 74 to 75 Video 75 to 77 Microdrive 62 Monitoring projector EMP Monitor 86 to 89 HP OpenView 85 web browser 90 to 91 Mouse using remote control as 53 to 54 N Network card 28 115 Network settings configuring 29 to 41 New Hardware Wizard 11 No Signal Msg setting 80 O Open source code 127 Options for projector 5 to 6 P Password 31 36 43 PC card adapter 62 re...

Page 142: ...ideshow with 54 67 specifications 120 troubleshooting 112 using 21 to 26 Replacing lamp 96 to 98 Reset All menu 84 Resetting lamp timer 98 Resetting menu options 75 84 Resolution 1 119 S Safety instructions 125 to 126 specifications 121 Scenarios adding slides 59 to 60 background color 58 cells 60 converting PowerPoint files 56 to 57 creating 56 to 62 default location 58 editing on the projector 6...

Page 143: ...ight 103 Tone setting 77 to 78 Tracking adjusting 76 109 Transporting projector 99 Trap IP address 36 Treble adjusting 77 to 78 Troubleshooting blank screen 14 to 16 cut off image 19 distorted image 19 image and sound problems 105 to 110 projector problems 101 to 110 remote control problems 112 Turning off picture using A V Mute 24 Turning off projector 20 U Unpacking projector 4 USB cable 4 53 Us...

Page 144: ...138 Index ...

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Epson PowerLite 735c, User Manual

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