PictureMate PM 215
Troubleshooting
43
❏
Use up photo cartridge within six months after
opening its package. To replace the cartridge, see
“Replacing the Photo Cartridge” on page 32.
❏
The print head may need aligning; see “Aligning
the Print Head” on page 38.
Your printout is blurry or smeared.
❏
Use only paper recommended by Epson to ensure
proper saturation, ink absorption, and quality. See
“Photo Cartridge and Paper” on page 48.
❏
Make sure you load paper with the glossy side
face up.
❏
Make sure your paper is not damp or curled, or
loaded face down (the glossy side should be face
up). If it is damp or curled, load a new stack of
paper.
Your printout is faint or has gaps in the image.
❏
The print head may need aligning; see “Aligning
the Print Head” on page 38.
❏
The print head nozzles may need cleaning; see
“Checking and Cleaning the Print Head Nozzles”
on page 37 for instructions.
❏
The photo cartridge may be old or low on ink. To
replace the photo cartridge, see “Replacing the
Photo Cartridge” on page 32.
❏
Make sure your paper is not damaged, old, dirty,
or loaded face down. If it is, reload a new stack of
paper with the glossy side up.
