Introduction
5
A
B
The following tables list the contact information:
To speak to a technical support representative, dial
(310) 974-1983
(U.S.), or
(905) 709-3839
(Canada),
6
AM
to 6
PM
, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
◗
Product name
◗
Product serial number
◗
Computer configuration
◗
Description of the problem
You can purchase manuals and accessories from EPSON
Accessories at
(800) 873-7766
(U.S. sales only). In Canada,
please call
(800) 873-7766
for dealer referral. Or visit our
website at www.epsonsupplies.com (U.S. sales only).
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s Home
Page at
http://www.epson.com
.
EPSON Internet FTP Site
If you have Internet FTP capability, use your Web
browser (or other software for FTP downloading)
to log onto
ftp.epson.com
with the user name
anonymous
and your e-mail address as the
password.
EPSON Forum on
CompuServe
®
Members of CompuServe can type
GO EPSON
at
the menu prompt to reach the Epson America
Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for
representative #529.
Automated telephone services
Service
Access
EPSON SoundAdvice
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call
(800) 922-8911
.
EPSON FaxAdvice
™
Access EPSON’s technical information library by
calling
(800) 922-8911
. You must provide a return
fax number to use this service.
EPSON Referral Service
For the location of your nearest Authorized
EPSON Reseller call
(800) 922-8911
.
SM
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