Maintenance and Troubleshooting 69
Replacing the Battery
You can purchase a replacement lithium-ion battery
(B32B818262) from an Epson authorized reseller.
To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at
(Canadian sales).
Where To Get Help
Epson provides these technical support services:
Internet Support
for solutions to common
problems with your viewer. You can download software and
documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following
information ready:
❍
Product name (Epson P-5000)
❍
Product serial number (located on the bottom of the
viewer)
❍
Proof of purchase (such as a store receipt) and date of
purchase
❍
Computer configuration
❍
Description of the problem
Then call:
❍
U.S.: (562) 276-4303, 6
AM
to 6
PM
, Pacific Time,
Monday through Friday.
❍
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time,
Monday through Friday.
Toll or long distance charges may apply.
Summary of Contents for P5000 - Digital AV Player
Page 1: ...User s Guide P 5000 ...