Problem Solving
55
The colors are not right.
■
Press the
button on the remote control and check the
Video Signal
setting (see
■
Press the
button on the remote control to select the best setting for your viewing
environment.
■
Adjust the
Color Saturation
or
Tint
settings. See page 37.
Where To Get Help
Epson provides these technical support services:
Internet Support
problems. You can download utilities and documentation, get FAQ’s and troubleshooting
advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the
included Epson PrivateLine Support card. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM
to 6
PM
, Pacific Time, Monday
through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (Epson MovieMate 50)
■
Product serial number (located on the bottom of MovieMate)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer or video configuration
■
Description of the problem