Epson MovieMate 50 User Manual Download | Manualshive

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Problem Solving

49

Problem Solving

This section explains how to interpret MovieMate’s status lights, solve problems, and contact
technical support.

What To Do When the Lights Flash

The lights on top of MovieMate indicate its status and let you know when a problem occurs.

If all lights are off, make sure the power cable is connected correctly.

The

light is orange.

MovieMate is in sleep mode. Press the

button to turn it on.

The

light is flashing green.

MovieMate is warming up. Wait for the picture to appear. This can take a few minutes.

The

light is flashing orange.

MovieMate is cooling down. Wait until the light stops flashing before you unplug
MovieMate.

The

light is green.

MovieMate is operating correctly. If you don’t see a picture, press the

button on the

remote control to return to normal operation.

Source

Po

wer

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Summary of Contents for MovieMate 50

Page 1: ...Epson MovieMate 50 User s Guide ...

Page 2: ...onsible Use This unit is equipped with Macrovision copy protection The intellectual property rights to the patent of this copy protection technology are owned by the Macrovision Company of America and others When employing this technology a license is required from the Macrovision Company The Macrovision Company does not authorize the use of this technology except for a limited range of intended p...

Page 3: ...Screen Recommendations 13 Viewing on a Wall 13 Viewing on a Projection Screen 13 Adjusting the Picture 15 Adjusting the Sound 17 Controlling Playback 17 Pausing 17 Searching Fast Forward or Reverse 18 Playing in Slow Motion 18 Skipping 18 Zooming In or Out 18 Using DVD Menus 19 Temporarily Stopping Audio 19 Adjusting the Color Mode 19 Adjusting the Sound and Audio Modes 20 Listening with Headphone...

Page 4: ...hotos 30 Using Advanced Playback Controls 31 Repeating a Chapter Title Track or File 31 Changing the Play Sequence Program Play 31 Selecting Language Subtitles and Camera Angles 32 Using the Playback Information Screen 33 Playing Video CDs with Playback Control PBC 33 Customizing Epson MovieMate 35 Locking DVDs 35 Locking the Power Button on the Control Panel 36 Saving Power 36 Changing Language S...

Page 5: ...the Lamp Timer 46 Storing Epson MovieMate 47 Transporting Epson MovieMate 47 Problem Solving 49 What To Do When the Lights Flash 49 Solving MovieMate Operation Problems 51 Solving Picture and Sound Problems 52 Problems with External Video Equipment 54 Where To Get Help 55 Internet Support 55 Speak to a Support Representative 55 Purchase Supplies and Accessories 56 Specifications 57 Index 62 ...

Page 6: ...tal surround sound Long life bulb providing up to 2000 hours of use Two year home service warranty Registration and Warranty Your Epson MovieMate comes with a basic two year carry in warranty For details see your Quick Guide In addition Epson offers free Extra Care Home Service during your warranty period In the unlikely event of an equipment failure you won t have to wait for your unit to be repa...

Page 7: ...y Cautions Must be observed to avoid damage to your equipment Notes Contain important information about your equipment Tips Contain helpful projection tips Need additional help Visit Epson s U S support website or Canadian support website for solutions to common problems You can download utilities and documentation get FAQ s and troubleshooting advice or e mail Epson with your questions If you nee...

Page 8: ...omponent video ports Power inlet Handle Disc slot Remote control receiver Speaker Computer port Speaker Air exhaust vent Lens Back View Front View Remote control receiver Eject button Headphone jack Lens cover slide Adjustable foot Adjustable foot Digital coaxial audio out port USB port Security slot ...

Page 9: ...s image Lamp warning light Play Pause Project from external equipment Stop Control volume Turn MovieMate on or off Top View Return to previous menu Temperature warning light Increase image size Reduce image size Fix image shape if MovieMate is tilted Fix image shape if MovieMate is tilted ...

Page 10: ...l playback Fix image shape if MovieMate is tilted Note The remote control buttons can glow in the dark Expose the remote control to light for several minutes before using it in the dark Turn MovieMate on or off Project from external equipment Adjust picture for different lighting Pause movie and turn on light ...

Page 11: ...u can use it with an optional floor wall or ceiling mounted screen or simply project on a flat white wall The following pictures show three different setups To project onto a wall choose a flat white wall with a smooth surface When you find a suitable wall for projection you may want to consider coating the area with projection paint to enhance the image quality For details see Wall and Projection...

Page 12: ...ollowing table lists the distances required for various image sizes measured diagonally Note that the zoom adjustment also affects image size Wide screen aspect ratio 16 9 Image size Projection distance 30 in 26 15 in 2 9 to 3 9 ft 40 in 35 20 in 3 8 to 5 2 ft 60 in 51 28 in 5 8 to 7 8 ft 80 in 71 39 in 7 8 to 10 5 ft 100 in 87 47 in 9 7 to 13 2 ft 120 in 106 59 in 11 7 to 15 8 ft 150 in 130 75 in...

Page 13: ...aint the wall with projection paint that is specially designed for optimum reflectivity and contrast in your viewing environment Viewing on a Projection Screen If you don t have a suitable wall in your home or want a professional quality viewing experience you can use a projection screen These screens have optical coatings with special reflective properties that enhance brightness contrast and sha...

Page 14: ...ast of images projected in rooms with ambient light by absorbing the room light and preserving the darker blacks If you have a dedicated home theater room with dark walls ceiling floor and furniture a gray screen may not provide better contrast than a white screen However if you usually project images in a typical living room or family room with some reflected light a gray screen will provide bett...

Page 15: ...m with darkened surroundings and controlled lighting a screen surface with less than 1 0 gain is best For rooms where you cannot control the light or will always have ambient light you may want to select a screen surface with more than 1 0 gain to compensate for the additional brightness Adjusting the Picture After you set up your Epson MovieMate and start your movie you may need to make certain a...

Page 16: ...otate the focus ring to sharpen the picture To enlarge or reduce the aspect ratio of the picture press the button on the remote control to select Normal Full or Zoom if available for the video source you re using Make sure the toggle switch on the remote control is set to the Func position ...

Page 17: ... are divided into units called titles Each title may contain any number of chapters Music CDs and video CDs are divided into tracks Pausing There are three ways to pause a movie or audio track with MovieMate To pause a movie or a music CD or MP3 player track press on the remote control or on the control panel To resume press on the remote control or on the control panel To pause a movie and displa...

Page 18: ...ed increases To return to normal play press Playing in Slow Motion You can play a video frame by frame or in slow motion jog control 1 Press on the remote control 2 Press repeatedly to advance the video frame by frame 3 Press or to move forward or backward in slow motion Each time you press the button the speed decreases 4 Press to return to normal play Skipping To skip to the next chapter or trac...

Page 19: ... your number you may need to press the button Temporarily Stopping Audio To temporarily stop the soundtrack from the built in speakers or headphones press The video continues to play Press again to resume Adjusting the Color Mode You can select a color mode to optimize picture quality based on the lighting conditions in the room 1 Press The currently selected color mode is displayed on the screen ...

Page 20: ...splayed on the screen 4 Continue pressing to select the mode you want Concert Drama Action or Sci Fi For audio CDs the modes are Classic Jazz Rock and Digital Listening with Headphones Connect headphones as shown below After you connect headphones you no longer hear any sound from the built in speakers However you can still adjust the volume to the headphones using MovieMate s volume controls on t...

Page 21: ...AV amplifier to play audio from MovieMate Computer or laptop to project anything you can see or hear on your computer through MovieMate Viewing Video from External Devices You can connect to external video devices that have composite video or component video ports To play audio from these sources you also need to connect standard white and red audio jacks to MovieMate s L and R Audio inputs When y...

Page 22: ...For connecting a TV VCR or DVD player cable or satellite TV receiver or DVR game console camcorder video or photo iPod or digital camera PC Video Y Cb Pb Cr Pr Audio L R Component L Output R Audio White Red Component Video Connection RCA stereo audio cable Component video cable For connecting a cable or satellite TV receiver DVR or game console ...

Page 23: ... the down arrow or up arrow button to select the correct source then press If you used the component video connection select Component Otherwise select Video 5 Turn on the power to the connected video equipment then start playing the video or game 6 Normally MovieMate selects the correct aspect ratio automatically If you need to change the aspect press the button on the remote control and select N...

Page 24: ...can view photos or play music or DivX videos MovieMate supports the following types of files on USB devices MP3 WMA JPEG DivX Connect the drive or other device to the USB port as shown below Playback starts automatically When you re finished make sure you press before removing the device from the USB slot For instructions on playing MP3 WMA JPEG or DivX files see page 28 ...

Page 25: ...hased from an electronics store 1 Make sure the equipment is turned off then connect the cable as shown 2 Turn on your audio equipment and play your movie music or other presentation with sound from MovieMate 3 You may need to change the Digital Output setting in the Audio Setup Page Select All if you are connecting a DTS Dolby Digital Decoder or PCM only if you are connecting to equipment that is...

Page 26: ...nd press the button on MovieMate or on the remote control 4 Press the button on MovieMate or on the remote control 5 When you see the menu use the down arrow or up arrow button to select PC then press 6 Turn on the power to the connected computer or laptop 7 Switch the display on the computer or laptop to display on MovieMate or on both MovieMate and the computer screen Usually you do this by pres...

Page 27: ...lly MovieMate selects the correct aspect ratio automatically If you need to change the aspect press the button on the remote control and select Normal Full or Zoom if available Make sure the toggle switch on the remote control is set to the Func position ...

Page 28: ...P3 WMA and DivX files You can also view JPEG photos on CDs or USB devices Playing Music CDs To play a music CD simply insert it in the slot You can use most of the playback features including pause resume fast forward reverse and skip to the next or previous track See page 17 for instructions You can also select a specific track by using the numeric buttons as described on page 19 To use the numer...

Page 29: ...d or folders 1 Press or to select a folder or file To go to the next or previous page press or 2 Press or to begin playing the selected track or file When a file is finished playing the next file in the sequence will start automatically To turn off the lamp when playing music files close the lens cover When you play MP3 or WMA files scrolling through the list of songs will pause the music until yo...

Page 30: ...en press to begin displaying the photos To rotate an image press or To stop the slideshow and display a thumbnail screen press To display the next or previous page of thumbnails press or To display the list of the files and folders press If your disc or USB device includes both music files and JPEG photos you can play a slideshow with music 1 To display the list of files press 2 Select the music f...

Page 31: ...elected repeat option 2 Press again to cycle through the options for repeating On a video DVD you can repeat a chapter or title or select random play Shuffle On an audio or video CD you can repeat one track or all tracks or select random play Shuffle For MP3 WMA JPEG and DivX files you can repeat a file all files in a folder on on a disc or select random play Shuffle 3 To cancel repeat play press ...

Page 32: ... to the Func position 6 To cancel the program press 7 To resume normal playback stop play and press Selecting Language Subtitles and Camera Angles Some DVDs and DivX files allow you to display subtitles or select from several languages or camera angles If these features are available you can use the buttons on the remote control to select them 1 Press the appropriate button on the remote control T...

Page 33: ...ribed on page 19 To use the numeric buttons you need to set the toggle switch on the remote control to the 123 position After you press playback starts from the title chapter track or time you selected Playing Video CDs with Playback Control PBC When you insert a video CD with playback control PBC you see a menu like the following To select the item you want to play press or or set the toggle swit...

Page 34: ...Digest Plays the first 3 or 4 seconds of each track sequentially Disc Interval Divides the total disc time by 6 and plays the first 3 or 4 seconds of each interval Track Interval Divides each track into 6 intervals and plays the first 3 or 4 seconds of each interval To return to the initial menu select Menu and press To close the preview menu select Exit and press 3 Select the track you want to se...

Page 35: ...il you see the Others Setup Page 4 Press to highlight Disc Lock then press to change the setting 5 Press to select Lock then press 6 Press to highlight Password then press to change it 7 Press to select New Password 8 Set the toggle switch on the remote control to the 123 position then enter 6 digits using the numeric buttons The first time you set a password you need to enter enter 000000 in the ...

Page 36: ...Press on the remote control You see the Visual Setup menu 2 Press to highlight Option then press to select it 3 Press until you see Child Lock 4 Press or to select On then press 5 Press to exit the menu You need to restart MovieMate for the setting to take effect Saving Power The power turns off automatically when a DVD is stopped for more than 30 minutes You can select a time to turn off MovieMat...

Page 37: ...press to display the list of languages available OSD Language is the language used for MovieMate s menus Other settings may not be available depending on the DVD or DivX file you are playing 3 Press to select the language you want then press to save it For a list of language codes see page 61 4 To exit the menu press Adjusting Picture Quality You can use the Image page on the Visual Setup menu to ...

Page 38: ...mand services and return all settings to their defaults 1 Press on the remote control 2 Press to display the Others Setup Page 3 Press to highlight the setting you want then press to view or change the option 4 Press to select the option you want then press to save it You can choose from the following Screen Saver By default the screen saver starts when a still image is projected for more than 15 ...

Page 39: ...e Setup Page 2 Press to display the Audio Setup Page 3 Press to highlight Digital Output or Night Mode then press to select it You can select the following settings Digital Output Change to All if you have connected a DTS Dolby Digital Decoder to the Audio Out port Night Mode Turn this setting on if you are watching a Dolby Digital DVD at low volume 4 Press to select the setting you want to change...

Page 40: ...does not overheat Zoom Select Wide to enlarge the image or Tele to reduce it These settings work the same as the W and T arrows on the control panel 4 Press or to adjust the setting 5 Press to exit the menu Viewing Status Information and Resetting the Lamp Timer You can use the Info page on the Visual Setup menu to view the number of hours the lamp has been used and to reset the timer after you in...

Page 41: ...is section to clean the lens and case clean and replace the air filter replace the lamp and store or transport MovieMate Protecting Epson MovieMate The Epson MovieMate is designed for use virtually anywhere at home However MovieMate and its accessories should not be exposed to water smoke direct heat or sunlight or left outside for long periods of time As with typical electronic equipment please a...

Page 42: ...en you see the following message The projector is overheating Make sure nothing is blocking the air vents and clean or replace the air filter If the air filter is not cleaned periodically it can become clogged with dust preventing proper ventilation This can cause overheating and damage MovieMate 1 Press the button to turn MovieMate off and disconnect the power cable 2 Use a small vacuum cleaner d...

Page 43: ...Caring for Your Epson MovieMate 43 3 If you need to replace the filter press up on the tab and lift off the cover 4 Remove the old filter and install the new filter 5 Replace the cover ...

Page 44: ...ing Caution If you continue to use the lamp after you see the replacement indicators the lamp is more likely to break You can purchase a new lamp part V13H010L44 from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales Be sure to read the safety instructions in the Quick G...

Page 45: ...ll the way out Then slide out the lamp cover and remove it 4 Loosen the two silver screws holding the lamp in place You can t remove these screws 5 Grasp the lamp as shown and pull it straight out Note The lamp in this product contains mercury Please consult your state and local regulations regarding disposal or recycling Do not put in the trash ...

Page 46: ...ace the lamp cover slide it into position then tighten the screw MovieMate won t work if the lamp cover is loose 8 After replacing the lamp you need to reset the lamp timer as described in the next section Resetting the Lamp Timer 1 Connect the power cable and press the button to turn MovieMate on 2 Press on the remote control You see the Visual Setup menu 3 Press to highlight Info then press to s...

Page 47: ...on shall not be liable for any damages incurred during transportation MovieMate contains many glass and precision parts If you need to transport it follow these guidelines to prevent damage When shipping MovieMate for repairs use the original packaging material if possible If you do not have the original packaging use equivalent materials placing plenty of cushioning around MovieMate Be sure the c...

Page 48: ...48 Caring for Your Epson MovieMate Lift MovieMate by its handle as shown ...

Page 49: ...er cable is connected correctly The light is orange MovieMate is in sleep mode Press the button to turn it on The light is flashing green MovieMate is warming up Wait for the picture to appear This can take a few minutes The light is flashing orange MovieMate is cooling down Wait until the light stops flashing before you unplug MovieMate The light is green MovieMate is operating correctly If you d...

Page 50: ...e 40 Let MovieMate cool for five minutes When the light turns orange press the button to turn the lamp back on If the status doesn t change wait a few minutes then unplug MovieMate and contact Epson See page 55 The light is red and the warning light is flashing red The lamp may be incorrectly installed the lamp cover may be loose or the lamp may be broken Wait a few minutes then turn off the power...

Page 51: ...more than 30 minutes Press the button to turn on MovieMate For instructions on changing the Sleep setting see page 36 No picture appears on the screen Make sure MovieMate is turned on the light is green and not flashing If the light is flashing green wait for MovieMate to warm up Make sure the lens cover is open Make sure the region code on the DVD is 1 Check the warning light If it is flashing or...

Page 52: ...re and Sound Problems The picture is blurry or out of focus Adjust the focus using the focus ring See page 15 for instructions Make sure the lens cover is off There may be dirt on the lens Clean the lens as described on page 41 Make sure the lens is not fogged by condensation If you ve just moved MovieMate from a cold environment wait approximately an hour before using it If condensation forms unp...

Page 53: ...ystoned Use the or buttons on the control panel or remote control to correct the problem The picture is taller on the left or right side MovieMate is set at an angle to the screen Face it squarely toward the screen There is no sound or the sound is not loud enough Try pressing the Volume button on MovieMate or on the remote control Press the button on the remote control to make sure the sound hasn...

Page 54: ... You can only use one connection at a time see page 21 You see the message No Signal Make sure the equipment is turned on Make sure your cable s are connected correctly see page 21 Press the button on MovieMate or the remote control to select the external video source Allow a few seconds for MovieMate to sync up You see the message Signal not supported Press the button on the remote control and ch...

Page 55: ...PrivateLine Support service call 800 637 7661 and enter the PIN on the included Epson PrivateLine Support card This is the fastest way of speaking to a live representative and it s free This service is available 6 AM to 6 PM Pacific Time Monday through Friday for the duration of your warranty period You may also speak with a projector support specialist by dialing one of these numbers U S 562 276 ...

Page 56: ... box with the equipment Purchase Supplies and Accessories You can purchase screens carrying cases or other accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales ...

Page 57: ...7 6 m Projection distance 2 9 to 48 6 feet Speakers Stereo speakers 8 W 2 Zoom ratio 1 1 35 Optical aspect ratio Native 16 9 4 3 resize DVD Unit Audio Virtual Surround Dolby Digital DTS Digital Surround Media DVD Video DVD R RW DVD R RW DVD ROM DVD Audio CD R RW CD ROM DVD VR Video CD Super Video CD Audio CD MP3 CD DVD WMA CD DVD JPEG DivX CD DVD DivX Ultra CD DVD Dual Disk See page 60 for detaile...

Page 58: ...en not in use to prolong the life of the projector Dimensions Height 5 inches 127 mm excluding feet Width 12 6 inches 320 mm Depth 9 11 inches 230 mm Weight 8 4 lb 3 8 kg Electrical Rated voltage 100 to 240 VAC Rated frequency 50 60 Hz Power consumption Operating 210 W Standby 5 W Lamp off 95 W Environmental Temperature Operating 41 to 95 F 5 to 35 C without condensation Storage 14 to 140 F 10 to ...

Page 59: ...TV PAL SECAM 720 x 576 720 x 432 640 x 480 4 3 854 x 480 16 9 854 x 480 16 9 Component video Signal Resolution Normal aspect mode Wide aspect mode Zoom aspect mode SDTV 525i 60Hz 720 x 480 720 x 360 640 x 480 4 3 854 x 480 16 9 854 x 480 16 9 SDTV 625i 50Hz 720 x 576 720 x 432 640 x 480 4 3 854 x 480 16 9 854 x 480 16 9 SDTV 525p 720 x 480 720 x 360 640 x 480 4 3 854 x 480 16 9 854 x 480 16 9 SDTV...

Page 60: ... play multi session recorded discs but not multiple bit rate files WAV and MPG files are not supported Epson MovieMate supports baseline JPEG files created by a digital camera and conforming to the DCF Design rule for Camera File system standard Motion JPEG files are not supported Certain digital camera functions such as automatic rotation may not be supported Pixelworks DNX ICs are used in this p...

Page 61: ...arian 6671 Ivrit 7269 Norwegian Nynorsk 7878 Tigrinya 8473 Burmese 7789 Japanese 7465 Occitan Provencal 7967 Tonga Tonga Island 8479 Castellano Español 6983 Javanese 7486 Old Bulgarian Old Slavonic 6785 Tsonga 8483 Catalán 6765 Kalaallisut 7576 Oriya 7982 Tswana 8478 Chamorro 6772 Kannada 7578 Oromo 7977 Türkçe 8482 Chechen 6769 Kashmiri 7583 Ossetian Ossetic 7983 Turkmen 8475 Chewa Chichewa Nyanj...

Page 62: ...5 Color problems 53 55 Composite video connection 21 Computer connection 26 to 27 Contrast ratio 57 Control panel MovieMate 9 D Dark image 53 Digital audio recorder connecting 25 Digital camera connecting 21 to 23 Distance projection 12 57 Documentation 7 DVDs menus 19 playing 11 to 20 DVR connecting 21 to 23 E Electrical specifications 58 Environmental specifications 58 Epson accessories 7 56 Hom...

Page 63: ...fications 58 usage timer resetting 40 46 to 47 Language 32 37 61 Laptop connection 26 to 27 Lens cleaning 41 Lights MovieMate 49 to 50 Location MovieMate 11 to 13 Lock security 7 Locking Power button 36 Looping 31 M Maintenance 41 to 47 Menus 19 MovieMate choosing location 11 to 13 cleaning 42 control panel 9 dimensions 58 distance from screen 12 57 lights 49 to 50 maintenance 41 to 47 operation p...

Page 64: ...oblems 52 specifications 58 Repeating scenes or tracks 31 Replacing lamp 44 to 46 Resetting lamp timer 40 46 to 47 Resolution 57 S Safety approvals 59 Satellite receiver connecting 21 to 23 Screen distance 12 57 Screen projection 13 to 15 Screen saver setting 38 Searching 18 Shuttle control 18 Signal not supported message 54 Size image 12 57 Skipping chapters or tracks 18 Sleep mode 36 49 51 Slow ...

Page 65: ...ting MovieMate 47 to 48 TV video formats 59 to 60 U USB devices 24 V VCR connecting 21 to 23 Ventilation 13 42 50 Vents 8 Video camera connecting 21 to 23 Video compatible formats 59 to 60 Volume adjusting 17 W Wall projection 13 to 15 Warranty 6 WMA 29 38 60 Z Zooming 18 ...

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