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Epson LQ-2090 Reference Manual Download Page 139

Problem Solver

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Chapter 5

Problem Solver

Diagnosing the Problem

For problems that may be related to USB connections, see 
“Correcting USB Problems” on page 150 for details.

If your problem is not USB related, troubleshooting printer 
problems is best handled in two easy steps; first diagnose the 
problem, then apply likely solutions until the problem is fixed.

The information that you need to diagnose and solve most 
common problems is provided by the printer’s control panel, 
EPSON Status Monitor 3, or by printing a self test or Hex Dump. 
Refer to the appropriate section below.

If you have a specific problem relating to print quality, a printout 
problem not related to print quality, or a paper feeding problem, 
or if the printer does not print at all, refer to the appropriate 
section in this chapter.

To solve a problem, you may need to cancel printing. For details, 
see “Canceling Printing” on page 104.

Summary of Contents for LQ-2090

Page 1: ...nauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumableproducts other thanthose designatedas OriginalEpson Products or Epson Approved Products by S...

Page 2: ......

Page 3: ...ntinuous paper supply 14 Loading continuous paper with the tractor 14 Using the Tear off Function 45 Loading Single Sheets 48 Available paper types 49 Using the paper guide 49 Loading paper in the paper guide 50 Using the front sheet guide and front paper guide 52 Loading Special Paper 53 Multipart forms 53 Labels 54 Envelopes 56 Cards 58 Switching Between Printing on Continuous Paper and Single S...

Page 4: ...driver settings 77 Printer Driver Settings Overview 78 Using EPSON Status Monitor 3 81 Setting up EPSON Status Monitor 3 82 Accessing EPSON Status Monitor 3 83 Setting Up Your Printer on a Network 84 Sharing the printer 84 Setting up your printer as a shared printer 85 Using an additional driver 87 Setting for the clients 94 Installing the printer driver from the CD ROM 102 Canceling Printing 104 ...

Page 5: ...ality problems 144 Network problems 149 Correcting USB Problems 150 Clearing Paper Jams 154 Aligning Vertical Lines in Your Printout 154 Canceling Printing 156 Contacting Customer Support 157 For users in North America 158 For users in Australia 159 For users in Singapore 160 For users in Thailand 161 For users in Indonesia 161 For users in Hong Kong 163 For users in Malaysia 163 For users in Indi...

Page 6: ...paper guide 195 Roll Paper Holder 198 Assembling the roll paper holder 198 Installing the roll paper holder 199 Loading roll paper 201 Removing roll paper 204 Additional Tractor Unit 204 Interface Card 205 Installing an interface card 206 Print Server 207 Appendix A Product Information Printer Parts 209 Printer Specifications 211 Mechanical 211 Electronic 214 Electrical 217 Environmental 218 Paper...

Page 7: ...vii Glossary Index ...

Page 8: ...viii ...

Page 9: ...mation and useful tips on the operation of your printer Hot Parts Caution Symbol Important Safety Instructions Read all of these safety instructions before using the printer In addition follow all warnings and instructions marked on the printer itself K This symbol is placed on the print head and other parts to indicate that they may be hot Never touch those parts just after the printer has been u...

Page 10: ...ations in your area contact your local power company or consult your dealer Connect all equipment to properly grounded electrical outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord The power cord should be placed to avoid abrasions cuts fraying crimping kinking and other damage If you use...

Page 11: ...g the printer and refer servicing to qualified service personnel under the following conditions Adjust only those controls that are covered by the operating instructions If you plan to use the printer in Germany observe the following To provide adequate short circuit protection and over current protection for this printer the building installation must be protected by a 10 or 16 amp circuit breake...

Page 12: ... pull tractor this may damage the printer Press the LF FF button to move the paper Do not load multipart forms carbon paper or labels in the paper guide It is best to load continuous paper with labels on the pull tractor Loading labels on the rear or the front push tractor is not recommended Never feed labels backward using the Load Eject or Tear Off Bin button When fed backward labels can easily ...

Page 13: ...the printer Do not turn off the printer while it is printing the self test Always press the Pause button to stop printing and the Load Eject button to eject the printed page before you turn off the printer Do not turn off the printer while it is printing the hex dump Always press the Pause button to stop printing and the Load Eject button to eject the printed page before you turn off the printer D...

Page 14: ...energy efficient computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers facsimiles copiers scanners and multifunction devices Their standa...

Page 15: ... helps you determine which paper paths and tractor positions are best for your continuous paper printing needs See Loading continuous paper with the tractor on page 14 for tractor installation and paper loading instructions Using the push tractor positions If you often need to tear off sheets of continuous paper for example if you are printing purchase orders or sales slips it is besttousethetract...

Page 16: ...r from thefront rear orbottomofthe printer However youcannot use the tear off feature when the tractor is in the pull position Tractor position Description front push Load paper from the front slot If you print on thick paper such as multipart forms use the front paper slot because this paper path is almost straight This reduces the chances of paper jams rear push Load paper from the rear slot cCa...

Page 17: ...us pre printed forms See Using two tractors in a push pull combination on page 42 for more information You can use the front bottom or rear paper slot with the pull tractor Paper slot Description front If you print on thick paper such as multipart forms or continuous paper with labels use the front paper slot because this paper path is nearly straight This reduces the chances of paper jams bottom ...

Page 18: ...e front sheet guide and front paper guide are available for easy operation rear If the front or bottom paper slot is unavailable you can also load ordinary continuous paper from the rear slot Please note that loading paper from the rear slot results in a curved paper path which may affect loading performance so use the front or bottom slot whenever possible cCaution Do not load continuous paper wi...

Page 19: ...s available as an optional equipment C81402 You can also load a stack of single sheet paper using the optional cut sheet feeder See Loading Single Sheets on page 48 for more information See Cut Sheet Feeder on page 175 for information on the optional cut sheet feeder Setting the Paper Release Lever When you load continuous paper in the printer you need to set the paper release lever to indicate th...

Page 20: ...ons Rear push tractor position For loading continuous paper using the tractor installed in the rear push position Also set the lever to this position when using the rear push and pull tractors in combination Front push tractor position For loading continuous paper using the tractor installed in the front push position Also set the lever to this position when using the front push and pull tractors ...

Page 21: ... numbers next to the lever indicate the thickness setting See Paper on page 218 for more information Paper type Lever position Ordinary paper Single sheets Continuous paper 0 0 Carbonless multipart forms with 2 parts original 1 copy 3 parts original 2 copies 4 parts original 3 copies 5 parts original 4 copies 1 2 3 5 Continuous paper with labels 2 Cards 2 Envelopes AIRMAIL No 6 AIRMAIL No 10 PLANE...

Page 22: ...r paper supply with the tractor feeder as shown below so that the paper feeds smoothly into the printer Loading continuous paper with the tractor The paper loading procedure depends on where you position the tractor which feeds paper to the printer Follow the instructions below for your tractor position This section provides instructions on Using the tractor in the front push position on page 15 U...

Page 23: ...ng the tractor in the front push position remove it from its current position If the tractor is in the rear push position remove the paper guide and then press the tractor s lock tabs while lifting it out If the tractor is in the pull position remove it following the instructions in Removing the tractor from the pull position on page 40 Note The tractor is installed in the rear push position when ...

Page 24: ...om the printer If the front paper guide is installed open the front cover and remove it Note For LQ 590 users the front sheet guide comes with your printer For LQ 2090 users it is available as an optional equipment C81401 For LQ 2090 users the front paper guide comes with your printer For LQ 590 users it is available as an optional equipment C81402 ...

Page 25: ...tor on page 17 for instructions on loading continuous paper with the front push tractor Loading paper with the front push tractor When using the push tractor it is a good idea to set the Auto tear off function in the Default Setting mode to On See About Your Printer s Default Settings on page 117 for more information Follow these steps to load paper using the front push tractor 1 Make sure the pri...

Page 26: ... in the front push position 3 Set the paper release lever to the front push tractor position Also set the paper thickness lever located under the printer cover to the proper position for your paper s thickness See Adjusting the Paper Thickness Lever on page 12 for instructions ...

Page 27: ...hing the blue sprocket lock levers backward 5 Slide the left sprocket approximately 12 mm 0 5 inch from the far left position and pull the blue lever forward to lock it in place Then slide the right sprocket to match the width of your paper but do not lock it 1 0 5 0 approx 12 mm 0 5 inch ...

Page 28: ...overby pushing itstraightdown asshown below 7 Make sure your paper has a clean straight edge Then open both sprocket covers and fit the first four holes of the paper with printable side up over the tractor pins 8 Close the sprocket covers ...

Page 29: ...ove any slack in the paper then lock it in place by pushing the sprocket lock down 10 Attach the front cover with the continuous paper positioned as shown below 11 Make sure the paper guide is lying flat on the printer and slide the edge guides to the middle of the paper guide ...

Page 30: ... page 45 to remove your printed document If the first line on your page appears too high or low you can change its position by using the Micro Adjust function as described in Adjusting the top of form position on page 64 cCaution Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Removing the tractor from the front push po...

Page 31: ...t out of the printer 4 Close the front cover Using the tractor in the rear push position The tractor is installed in the rear push position when the printer is shipped If your tractor is in the rear push position skip to Loading paper with the rear push tractor on page 25 for instructions on loading paper ...

Page 32: ...hick continuous paper use the tractor in the front push position or the pull position Installing the tractor in the rear push position Before installing the tractor in the rear push position remove it from its current position If the tractor is in the front push position remove it by pressing the tractor s lock tabs while lifting it out If the tractor is in the pull position remove it as described...

Page 33: ...ated See Loading paper with the rear push tractor on page 25 for instructions on loading continuous paper using the rear push tractor Loading paper with the rear push tractor Follow these steps to load paper using the rear push tractor 1 Make sure the printer is turned off and the tractor is installed in the rear push position Also make sure the paper guide is removed ...

Page 34: ...26 Paper Handling 2 Set the paper release lever to the rear push tractor position 3 Release the left and right sprockets by pulling the blue sprocket lock levers forward ...

Page 35: ...5 inch from the far left position and push the blue lever back to lock it in place Then slide the right sprocket to match the width of your paper but do not lock it The triangle mark on top of the printer indicates the point furthest to the left where printing can begin approx 12 mm 0 5 inch ...

Page 36: ...n 8 Attach the paper guide and lay it flat on the printer and slide the edge guides to the middle of the paper guide Note For your safety Epson recommends operating the printer with the printer cover closed The printer will function with the printer cover open or removed but for maximum safety keep the cover closed 9 Turn on the printer When the printer receives data it automatically loads the pap...

Page 37: ...e knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Removing the tractor from the rear push position Follow these steps to remove the tractor from the rear push position 1 Make sure the printer is turned off 2 Remove any paper from the tractor as described in Removing continuous paper on page 45 3 Press the tractor s lock tabs tilt the...

Page 38: ...tor in the pull position you need to remove the paper tension unit and install the tractor in its place See Installing the tractor in the pull position on page 30 for information on the installation procedure This section provides instructions on Installing the tractor in the pull position on page 30 Loading paper with the pull tractor on page 33 and Removing the tractor from the pull position on ...

Page 39: ...r Handling 31 2 2 2 2 2 2 2 2 2 2 2 2 1 Make sure the printeristurnedoff Thenopen the paper guide cover by pulling its back edge forward 2 Lift the printer cover and pull it straight up and off the printer ...

Page 40: ...it in a safe place Note If you plan to load paper from the rear you need to insert the paper into the paper path before installing the paper guide and tractor See Loading paper with the pull tractor on page 33 for instructions 4 Attach the paper guide if necessary slide the edge guides to the middle of the paper guide and lay it flat on the printer ...

Page 41: ...insert the paper into the paper path before installing the paper guide and tractor 5 Lower the tractor into the printer s mounting slots and press down both ends of the tractor to make sure it is firmly seated Loading paper with the pull tractor Follow these steps to load paper using the pull tractor ...

Page 42: ...e the printer is turned off and the printer cover is removed Also make sure the tractor is installed in the pull position and the paper guide is lying flat on the printer 2 Set the paper release lever to the pull tractor position ...

Page 43: ...d 4 Slide the left sprocket approximately 12 mm 0 5 inch from the far left position and push the lever back to lock it in place Then slide the right sprocket to match the width of your paper but do not lock it 5 Make sure your paper has a clean straight edge Then open the sprocket covers approx 12 mm 0 5 inch ...

Page 44: ...r into the front or bottom paper slot as shown in the illustration below until it emerges between the platen and the ribbon guide Then pull up the paper until the perforation between the first and second pages is even with the top of the printer s ribbon Front slot Before you load paper in the front slot remove the front cover Then load paper with the printable side facing up ...

Page 45: ...slot Load paper in the bottom slot with the printable side facing up 7 Fit four holes of the paper over the tractor pins on both sprockets Then close the sprocket covers 8 Slide the right sprocket to remove any slack in the paper then lock it in place ...

Page 46: ...aper in the front slot reattach the front cover as shown below If you load paper in the bottom slot go to the next step 11 Turn on the printer 12 Remove any slack in the paper by pressing the LF FF button cCaution Always remove any slack from the paper otherwise print quality may deteriorate ...

Page 47: ... lowering the cover into place Then close the paper guide cover Note For your safety Epson recommends operating the printer with the printer cover closed The printer will function with the printer cover open or removed but for maximum safety keep the cover closed 15 Send a print job to the printer The printer starts printing from the top of form position After you finish printing open the paper gu...

Page 48: ...ctor the paper could come off the pull tractor and jam the printer Removing the tractor from the pull position Follow these steps to remove the tractor from the pull position 1 Remove any paper loaded on the pull tractor as described in Removing paper from the pull tractor on page 39 2 Makesure the printeristurned off Then open thepaperguide cover by pulling its back edge toward you 3 Lift the pri...

Page 49: ...ctor in a safe place or install it in the front or rear push position as described in Using the tractor in the front push position on page 15 or Using the tractor in the rear push position on page 23 6 Reinstall the paper tension unit by lower it onto the printer s mounting pegs Then press down on both ends of the unit until it clicks into place ...

Page 50: ... 15 or Installing the tractor in the rear push position on page 24 2 Load continuous paper using the front or rear push tractor as described in Loading paper with the front push tractor on page 17 or Loadingpaper with the rear push tractor on page 25 3 Set the paper release lever to the front or rear push position depending on the position of your push tractor 4 Turn on the printer Press the Load ...

Page 51: ... 3 9 When the printer receives data it will start printing at the current position without advancing the paper If necessary follow the steps in Adjusting the top of form position on page 64 to adjust the current position of the paper 10 Attach the printer cover Make sure the paper guide is installed and lying flat on the printer Note For your safety Epson recommends operating the printer with the ...

Page 52: ...inuous paper with two tractors and shows which paper release lever setting to use for each method Tractor positions Paper release lever position Paper path Pull front push Front push tractor Pull rear push Rear push tractor Front push rear push Front push tractor Rear push tractor ...

Page 53: ...ar Off Bin light flashes when the paper is in the tear off position If the perforation between pages is not aligned with the tear off edge you can adjust the position of the perforation using the Micro Adjust function See Adjusting the tear off position on page 61 for more information cCaution Never usethe tear offfunctionwiththe pulltractor the paper may come off the pull tractor and jam the prin...

Page 54: ...edge cCaution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the top of form position Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position using the Micro Adjust function as described in Adjusting the tear off position on page 61 3 Tear off the printed document using the tear off edg...

Page 55: ...ss the Load Eject button Reverse feeding several pages at a time may cause a paper jam Advancing paper to the tear off position automatically To automatically advance your printed documents to the tear off position turn on the autotear off mode and select the appropriate page length for continuous paper in the Default Setting mode See Changing default settings on page 124 for instructions on how t...

Page 56: ...ut sheet feeder front sheet guide or front paper guide See Cut Sheet Feeder on page 175 or Front Sheet Guide and Front Paper Guide on page 191 for more information Note For LQ 590 users the front sheet guide comes with your printer For LQ 2090 users it is available as an optional equipment C81401 For LQ 2090 users the front paper guide comes with your printer For LQ 590 users it is available as an...

Page 57: ...n folded Using the paper guide Using the paper guide that comes with your printer you can load one single sheet or envelope at a time from the top of the printer Your single sheet paper can be up to 257 mm 10 1 inches wide on the LQ 590 and 420 mm 16 5 inches wide on the LQ 2090 See Printer Specifications on page 211 for detailed paper specifications cCaution Do not load multipart forms carbon pap...

Page 58: ...he upright position Then set the paper thickness lever located under the printer cover to 0 if you are using ordinary single sheet paper If you are using envelopes see Envelopes on page 56 for instructions on setting the paper thickness lever Also move the paper release lever to the single sheet position 2 Turn on the printer if necessary ...

Page 59: ...n place next to the triangle mark on the paper guide Then adjust the right edge guide to match the width of your paper 4 Insert a sheet of paper with the printable side down between the edge guides until it meets resistance The printer feeds the paper automatically and is ready to print ...

Page 60: ... sheet guide or front paper guide you can load single sheets and carbonless single sheet multipart forms up to 5 parts one original and four copies Paper used with the front guides must be 148 257 mm 5 8 to 10 1 inches wide and can only be loaded one sheet at a time See Installing the front sheet guide or front paper guide on page 192 or Loading paper in the front sheet guide or front paper guide ...

Page 61: ... detailed instructions Note Be sure your multipart forms do not exceed 0 39 mm 0 015 inch in thickness Do not load paper that is curled or has been folded Thick paper such as multipart forms with five parts requires a straight paper path to avoid paper jams Load thick paper in the front or bottom slots Single sheet multipart forms When loading single sheet multipart forms you need to use the front...

Page 62: ...with sprocket holes for use with a tractor feeder Do not try to print on single sheets with labels because the printer may not feed labels on a shiny backing sheet properly Thick paper such as continuous paper with labels requires a straightoralmoststraightpaperpath Loadlabelsonlyinthe front push tractor or pull tractor or bottom pull tractor paper slot however for best results use the tractor in ...

Page 63: ...ting conditions described below Temperature 15 to 25 C 59 to 77 F Humidity 30 to 60 RH Do not leave labels loaded in the printer between jobs they may curl around the platen and jam when you resume printing Do not load continuous paper with labels from the rear paper slot Because the paper path from the rear slot is curved labels may come off their backing sheets inside the printer and cause a pap...

Page 64: ...ckward labels can easily come off the backing sheet and cause a paper jam Envelopes You can feed envelopes one at a time using the paper guide or you can load multiple envelopes using the optional high capacity cut sheet feeder bin 1 of the double bin cut sheet feeder Before loading envelopes set the paper thickness lever to a position 3 4 or 6 depending on the thickness of the envelopes Envelopes...

Page 65: ... feed slot Note Be sure to place the envelope printable side down and insert the top edge of the envelope into the printer first The print head must not print past the left or right edge of the envelope or other thick paper Make sure your application program prints entirely within the printable area of your envelope See Printable area on page 224 for more information on the printable area of envel...

Page 66: ...ase lever to the single sheet position The cards can be loaded only in the front or rear paper slot To load single card follow the instructions in Loading paper in the paper guide on page 50 To load multiple cards see Loading paper in the high capacity cut sheet feeder on page 183 Note When you are loading postcards long edge first always load them in the top slot Beforeprinting turnonthecardmodeb...

Page 67: ...itching to printing on single sheets Follow the steps below to switch from printing on continuous paper from a push tractor to printing on single sheets Note If continuous labels are loaded in the printer remove them before switching to single sheet printing See Removing continuous paper with labels on page 55 for more information If the tractor is in the pull position remove any continuous paper ...

Page 68: ...er backward to the standby position The paper is still attached to the push tractor but is no longer in the paper path 3 Move the paper guide to the upright position 4 Set the paper release lever to the single sheet position 5 Load single sheets as described in Loading Single Sheets on page 48 Switching to printing on continuous paper Follow these steps to switch from printing on single sheets to ...

Page 69: ...loaded on it as described in Loading continuous paper with the tractor on page 14 3 Set the paper release lever to the front or rear push position depending on the tractor position you are using Your printer loads the continuous paper automatically when you begin printing Using the Micro Adjust Function The Micro Adjust function allows you to move the paper forward or backward in 0 141 mm 1 180 in...

Page 70: ...off position setting remains in effect until you change it even if you turn off the printer 1 Make sure the Tear Off Bin light is flashing the paper is at the current tear off position You may need to press the Tear Off Bin button to advance the paper to the tear off position 2 Hold down the Pause button for about three seconds The Pause light begins flashing and the printer enters the Micro Adjus...

Page 71: ...er tension unit Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper 4 Tear off the printed pages 5 Press the Pause button to turn off Micro Adjust mode When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing paper per...

Page 72: ...orm position setting remains in effect until you change it even if you turn off the printer The top margin setting made in some application software overrides the top of form position setting you make with the Micro Adjust function If necessary adjust the top of form position in your software 1 Make sure the printer is turned on 2 Load paper If the tractor is in a push position press the Load Ejec...

Page 73: ...nd stops moving the paper When the paper reaches the default top of form position the printer also beeps and stops moving the paper briefly You can use the default setting as a reference point when adjusting the top of form position 5 After you set the top of form position press the Pause button to exit the Micro Adjust mode Note For your safety Epson recommends operating the printer with the prin...

Page 74: ...66 Paper Handling ...

Page 75: ...applications can take full advantage of the printer s capabilities EPSON Status Monitor 3 program allows you to monitor the status of your printer alerts you when errors occur and provides you with troubleshooting tips Status Monitor 3 is automatically installed when you install the printer driver Note Before proceeding make sure you have installed the printer driver on your computer as described ...

Page 76: ... on page 70 for more information See Changing the printer driver settings on page 71 to check and change printer driver settings Note The examples in the following section are from the LQ 2090 If you have the LQ 590 substitute LQ 590 for the model name in the examples The instructions are the same for both models While many Windows applications override the settings made with the printer driver so...

Page 77: ... 69 3 3 3 3 3 3 3 3 3 3 3 3 1 Select Print Setup or Print from the File menu of your application software In the Print or Print Setup dialog box displayed make sure thatyourprinter isselected in the Name drop down list ...

Page 78: ...enu Thesemenus containthe printerdriver settings 3 To view a menu click the corresponding tab at the top of the window See Changing the printer driver settings on page 71 for information on how to change the settings Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu 1 Click the Start button and then go to Settings 2 Click Printers ...

Page 79: ...view a menu click the corresponding tab at the top of the window See Changing the printer driver settings on page 71 for information on how to change the settings Changing the printer driver settings Your printer driver has four menus Paper Graphics Device Options and Utility For an overview of the available settings see Printer Driver Settings Overview on page 78 You can also view online help by ...

Page 80: ...ing See Accessing the printer driver from Windows applications on page 73 for more information When you access the printer driver from the Start menu the printer driver settings you make apply to all your applications See Accessing the printer driver from the Start menu on page 75 for more information To check and change printer driver settings see Changing the printer driver settings on page 77 N...

Page 81: ... The examples in the following section are from the Windows 2000 operating system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 Select Print Setup or Print from the File menu of your application software In the Print or Print Setup dialog box displayed make sure thatyourprinter isselected in the Name drop down list ...

Page 82: ...ick Printer Setup Properties or Options You may need to click a combination of these buttons The Document Properties window appears and you see the Layout and Paper Quality menus These menus contain the printer driver settings ...

Page 83: ...ings Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu Note The screen shots used in this procedure are from the Windows 2000 operating system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 Click the Start button and then point to Settings 2 Click Printers ...

Page 84: ...on and click Printing Preferences in Windows XP or 2000 or Document Defaults in Windows NT 4 0 The screen displays the Default Document Properties window which contains the Layout and Paper Quality menus These menus display the printer driver settings ...

Page 85: ...e Printer Driver Settings Overview on page 78 for information on how to change the settings Changing the printer driver settings Your printer driver has two menus from which you can change the printer driver settings Layout and Paper Quality You can also change settings on the Utility menu in the printer software For an overview of the available settings see Printer Driver Settings Overview on pag...

Page 86: ...or click Cancel to cancel your changes Once you have checked your printer driver settings and changed them if necessary you are ready to print Printer Driver Settings Overview The following tables show the Windows printer driver settings Note that not every setting is available in all versions of Windows ...

Page 87: ...lighter or darker Print quality Select a print quality option from the Print quality list If you turn on Hi speed you will enter bidirectional printing mode and printing speed will increase Turning Hi speed off will return the printer to unidirectional printing mode Printing speed will decrease but printing precision will improve Printing with the default settings uses the settings stored in the p...

Page 88: ...ter determine the best halftone quality use Auto Select Printer Fonts Support Selecta character table group to use You can select one of three character table groups Standard Expanded and None Bit Image printing When Standard or Expanded is selected the printer uses the device fonts Expanded includes more fonts than Standard When None is selected the printer uses bit map images instead of the devi...

Page 89: ...nication EPSON Status Monitor 3 is installed when you install the printer driver as described in the Setup Sheet Note If you install the driver using the Point and Print method EPSON Status Monitor 3 may not function properly If you want to use EPSON Status Monitor 3 reinstall the driver as described in the Setup Sheet Settings Explanations EPSON Status Monitor 3 You can access EPSON Status Monito...

Page 90: ...the utility Setting up EPSON Status Monitor 3 Follow these steps to set up EPSON Status Monitor 3 1 Open the Utility menu as described in Using the Printer Driver with Windows Me 98 and 95 on page 67 or Using the Printer Driver with Windows XP 2000 and Windows NT 4 0 on page 72 2 Click the Monitoring Preferences button The Monitoring Preferences dialog box appears ...

Page 91: ...Windows Me 98 and 95 on page 67 or Using the Printer Driver with Windows XP 2000 and Windows NT 4 0 on page 72 Select Notification Displays the error item check box ON OFF status Turn on this check box to display the selected error notification Select Shortcut Icon The selectediconis displayed in the system tray on the taskbar on the computer screen The setting s example is shownonthe rightwindow ...

Page 92: ...are a printer that is directly connected to one of them The computer that is directly connected to the printer is the printer server and the other computers are the clients which need permission to share the printer with the printer server The clients share the printer via the printer server According to the versions of Windows OS and your access rights on the network perform the appropriate setti...

Page 93: ...er user in a Windows Me 98 or 95 environment on the server double click the Network icon in Control panel and make sure that the File and printer sharing for Microsoft Networks component is installed Then on the server and clients make sure that the IPX SPX compatible Protocol or the TCP IP Protocol is installed The printer server and clients should be set on the same network system and they shoul...

Page 94: ... or 95 CD ROM in the computer Click OK and then follow the on screen instructions When the prompt to restart the computer appears restart the computer and continue with the settings See For users restarting the computer on page 86 For users restarting the computer 1 Double click the Printers icon on the control panel 2 Right click your printer icon and click Sharing in the menu that appears 3 Sele...

Page 95: ...95 on page 95 With Windows XP or 2000 on page 96 With Windows NT 4 0 on page 100 Using an additional driver When the printer server s OS is Windows XP 2000 or Windows NT 4 0 you can install the additional drivers in the server The additional drivers are for client computers that have different OS from the server Follow these steps to set a Windows XP 2000 or Windows NT 4 0 as a printer server and ...

Page 96: ...rs and Faxes 2 Right click your printer icon and click Sharing in the menu that appears For Windows XP if the following menu appears click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard click here In either case follow the on screen instructions For a Windows 2000 or Windows NT 4 0 printer server select Shared for Windows 2...

Page 97: ...printer then type the name in the Share name box Note Do not use spaces or hyphens for the share name or an error may occur 3 Select the additional drivers Note If the computers of the server and clients use the same OS you do not have to install the additional drivers Just click OK after step3 ...

Page 98: ...e select Windows 95 to install the additional driver for the Windows Me 98 or 95 clients Then click OK Note You do not have to select Windows NT 4 0x86 because that driver has been already installed Do not select additional drivers other than Windows 95 The other additional drivers are not available 1 2 ...

Page 99: ...Printer Software 91 3 3 3 3 3 3 3 3 3 3 3 3 On the Windows XP or 2000 printer server Click Additional Drivers ...

Page 100: ... additional drivers other than Intel drivers The other additional drivers are not available 4 When a prompt appears insert the CD ROM that comes with your printer in your CD ROM drive then click OK For Windows Me 98 or 95 clients Select Intel Windows 95 or 98 and Me For Windows NT 4 0 clients Select Intel Windows NT 4 0 or 2000 For Windows XP or 2000 clients Intel Windows XP or 2000 may been alrea...

Page 101: ... Signature is not found may appear Click Yes for Windows 2000 or Continue Anyway for Windows XP and continue installing 6 When installing in Windows XP or 2000 click Close When installing in Windows NT 4 0 the property window closes automatically Note Confirm the following items when sharing the printer Be sure to set the EPSON Status Monitor 3 so that the shared printer can be monitored on the pr...

Page 102: ...ter on a Windows network you need to set the printer server For details see Setting up your printer as a shared printer on page 85 Windows Me 98 or 95 or Using an additional driver on page 87 Windows XP 2000 or Windows NT 4 0 This section describes how to access the shared printer on a standard network system using the server Microsoft workgroup If you cannot access the shared printer due to the n...

Page 103: ...ients 1 Click Start point to Settings and click Printers 2 Double click the Add Printer icon then click Next 3 Select Network printer then click Next 4 Click Browse and the Browse for Printer dialog box appears Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in the Network path or queue name 5 Click the computer or server th...

Page 104: ...8 or 95 is installed in the Windows XP 2000 or Windows NT 4 0 printer server go to the next step If the additional driver for Windows Me 98 or 95 is not installed in the Windows XP 2000 or Windows NT 4 0 printer server go to Installing the printer driver from the CD ROM on page 102 7 Make sure of the name of the shared printer and select whether to use the printer as the default printer or not Cli...

Page 105: ...r driver for Windows XP or 2000 as the additional driver in a Windows NT 4 0 printer server To install the printer driver for Windows XP or 2000 in Windows XP or 2000 clients the administrator installs the local printer driver in the clients from the CD ROM that comes with the printer then performs the following procedure 1 For Windows 2000 clients click Start point to Settings and click Printers ...

Page 106: ...er for Windows XP then click Next 4 For Windows 2000 type the name of the shared printer then click Next Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in Network path or queue name You do not necessarily need to type the name of the shared printer ...

Page 107: ...e computer or server that is connected to the shared printer and the name of the shared printer Then click OK Note The name of the shared printer may be changed by the computer or server that is connected to the shared printer To make sure of the name of the shared printer ask the administrator of the network ...

Page 108: ...ver instead of the alternative driver in the Windows NT 4 0 server If the additional driver for Windows XP or 2000 Windows NT 4 0 is installed in the Windows XP 2000 or Windows NT 4 0 printer server go to the next step If the additional driver is not installed in the Windows NT 4 0 printer server or the printer server s OS is Windows Me 98 or 95 go to Installing the printer driver from the CD ROM ...

Page 109: ...er server then click Next 4 Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer Then click OK Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in Network path or queue name The name of the shared printer may be changed by the computer or server that is connected ...

Page 110: ...the printer driver from the CD ROM on page 102 5 Select whether to use the printer as the default printer or not then click OK 6 Click Finish Installing the printer driver from the CD ROM This section describes how to install the printer driver in the clients when setting the network system as follows The additional drivers are not installed in the Windows XP 2000 or Windows NT 4 0 printer server ...

Page 111: ...m dialog box appears Cancel the dialog box by clicking Cancel then type the appropriate drive and folder names in which the printer driver for clients is located then click OK When installing drivers in Windows XP or 2000 Digital Signature is not found may appear Click Yes for Windows 2000 or Continue Anyway for Windows XP and continue installing The folder name differs depending on the OS being u...

Page 112: ... the printer icon on the task bar then click Purge Print Documents on the Printer menu 2 When canceling all printing documents select Purge Print Documents For Windows Me 98 or 95 or Cancel All Documents For Windows XP 2000 or Windows NT 4 0 on the Printer menu When canceling a specified document select a document you want to cancel and select Cancel Printing For Windows Me 98 or 95 or Cancel For ...

Page 113: ...ish to reinstall or upgrade the printer driver uninstall the printer driver that has been installed already Uninstalling the printer driver and EPSON Status Monitor 3 1 Quit all applications 2 Click Start point to Settings and click Control Panel 3 Double click the Add Remove Programs icon ...

Page 114: ...oftware 4 Select EPSON Printer Software and click the Add Remove Note When using the Windows XP or Windows 2000 computer click Change or Remove Programs select the EPSON Printer Software then click Change Remove 1 2 ...

Page 115: ...hen the utility is uninstalled you cannot change the setting of Monitored Printers from EPSON Status Monitor 3 7 If you uninstall EPSON Status Monitor 3 click Yes in the displayed dialog box 8 Follow the on screen instructions Uninstalling the USB device driver When you connect the printer to your computer with a USB interface cable the USB device driver is also installed When you uninstalled the ...

Page 116: ...er you cannot access any other Epson printers connected with a USB interface cable 1 Follow steps 1 through 3 of Uninstalling the Printer Software on page 105 2 Select EPSON USB Printer Devices and click Add Remove Note EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable 1 2 ...

Page 117: ...t appear Follow these steps to run the Epusbun exe file in the CD ROM that comes with your printer 1 Insert the CD ROM in your computer s CD ROM drive 2 Access the CD ROM drive 3 Double click the Win9x folder 4 Double click the Epusbun exe icon 3 Follow the on screen instructions To reinstall a printer driver see the Setup Sheet ...

Page 118: ...110 Printer Software ...

Page 119: ...f the fonts To select a font see Selecting a Font and Pitch on page 115 When the printer enters the default setting mode the button works as an ItemD button You can press the ItemD button to select the next menu See Changing default settings on page 124 Font lights Indicate which font is selected k j a b c d e f g h i ...

Page 120: ...the default setting mode the button works as an ItemU button You can press the ItemU button to select the previous menu Pitch lights Indicate which pitch is selected d Menu When you press the Pitch and Tear Off Bin buttons at the same time the printer enters or exits the default setting mode and you can set the various printer settings See About Your Printer s Default Settings on page 117 When the...

Page 121: ...ault setting mode the button works as the Set button You can press the Set button to select the next value of a setting menu Tear Off Bin lights Both of the two lights flash when continuous paper is in the tear off position and both of the lights are off when continuous paper is not in the tear off position The left light is on when Card mode is selected Both the lights are off when bin 1 of the o...

Page 122: ...ePausebutton forthreeseconds the printer enters the micro adjust mode In this mode you can press the LF FF and Load Eject buttons to adjust the top of form or tear off position See Using the Micro Adjust Function on page 61 h LF FF button Feeds paper line by line when pressing shortly Ejects a single sheet or advances continuous paper to the next top of form position when held down i Pause light O...

Page 123: ...page 117 for more information Settingsyoumakeinapplication programsusuallyoverridesettings you make from the printer s control panel For best results use your application to select a font and make other settings j Pause button Stops printing temporarily and resumes printing when pressed again When held down for three seconds enters the Micro Adjust mode When pressed again exits the Micro Adjust mo...

Page 124: ... button to stop printing 2 Press the Font button until the three Font lights indicate the desired font as shown below O On N Off F Flashing Font Pitch HSD 10 12 Draft 10 12 15 17 20 Roman 10 12 15 17 20 PS Sans Serif 10 12 15 17 20 PS Courier 10 12 15 17 20 Prestige 10 12 17 20 Script 10 12 17 20 Others 10 12 15 17 20 PS N N O HSD O O N Prestige N O N Draft O O O Script N O O Roman N N F Others O ...

Page 125: ...tions While you can often set these functions through your software or printer driver you may sometimes need to change a default setting from the printer s control panel using the default setting mode For a detailed description of the settings you can change in the default setting mode see Understanding default settings on page 118 For instructions on changing the settings see Changing default set...

Page 126: ...nt settings Execute Page length for front tractor Length in inches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 Page length for rear tractor Length in inches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 Skip over perforation Off On Auto tear off Off On Auto line feed Off On Print direction Bi D Uni D Auto Software ESC P2 IBM PPDS 0 slash 0 the zero character with a slash I F interface mode Auto Parallel USB O...

Page 127: ...c PC 437 PC 850 PC 860 PC 863 PC 865 PC 861 BRASCII Abicomp Roman 8 ISO Latin 1 PC858 ISO8859 15 All other models Italic PC 437 PC 850 PC 437 Greek PC 853 PC855 PC 852 PC 857 PC864 PC 866 PC 869 MAZOWIA Code MJK ISO 8859 7 ISO Latin 1T Bulgaria PC 774 Estonia ISO 8859 2 PC 866 LAT PC 866 UKR PC APTEC PC708 PC720 PC AR864 PC 860 PC 865 PC 861 PC 863 BRASCII Abicomp Roman 8 ISO Latin 1 PC858 ISO8859...

Page 128: ...the printer receives data again it automatically moves the paper back to the top of form position and starts printing so you can use all of the next page When auto tear off is off and you are using continuous paper with the front or rear push tractor you need to move the perforation to the tear off position manually by pressing the Tear Off Bin button See Using the Tear off Function on page 45 for...

Page 129: ...hat is receiving data and uses that interface until the end of the print job The Auto setting allows you to share the printer among multiple computers without changing the interface mode If only one computer is connected to the printer you can select Parallel USB or Option depending on which interface your computer uses Auto I F interface wait time When the printer is in the auto interface mode an...

Page 130: ...e so the printer moves the next printing position to the left margin When this setting is off you must send a CR code after the line feed code to move the printing position to the left margin A G M IBM PPDS Turn on the alternate graphic mode A G M to make the ESC 3 ESC A ESC J ESC K ESC L ESC Y ESC Z and ESC commands in IBM PPDS emulation mode work the same way as in ESC P 2 mode The A G M feature...

Page 131: ...e This setting allows you to set the amount of wait time between when paper is inserted into the paper guide and it is fed If the paper feeds before you can adjust its position properly you should increase the wait time Buzzer The printer beeps when an error occurs See Using the error indicators on page 132 for more information on printer errors If you do not want the printer to beep when an error...

Page 132: ...r each time the printer ejects a printed sheet from the paper guide For your safety Epson recommends operating the printer with the printer cover closed The printer will function with the printer cover open or removed but for maximum safety keep the cover closed If you turn off the printer prior to exiting default setting mode any changes you may have made are canceled and not saved 1 Make sure pa...

Page 133: ...elect is also effective when you are entering the lock out setting mode or bidirectional adjustment mode 5 If you want to print the current settings press the Set button If you want to bypass printing of the current settings press the ItemD button or the ItemU button The printer prints the first menu and the current value of the menu 6 Press theItemD button or theItemUbuttontoselectthemenu paramet...

Page 134: ...as new default value Note If you turn off the printer prior to exiting default setting mode any changes you may have made are canceled and not saved Lock Out Mode You can restrict the use of buttons on the control panel by using the lock out mode In the basic setting you can only use the Pause Load Eject and Tear Off Bin buttons when the lock out mode is on Turning on or off the lock out mode You ...

Page 135: ...re pushed To turn off the lock out mode repeat steps 1 and 2 The printer beeps once indicating that the lock out mode has been turned off See Changing the lock out mode setting on page 127 for instructions on how to change the functions to be locked Changing the lock out mode setting The following table shows the basic function of each button in the lock out setting mode You can selectthe printer ...

Page 136: ...commends operating the printer with the printer cover closed The printer will function with the printer cover open or removed but for maximum safety keep the cover closed Follow these steps to change the lock out mode setting 1 Make sure paper is loaded and the printer is turned off cCaution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may da...

Page 137: ...meter to the desired setting you may continue to make changes to other parameters by pressing the ItemD button or the ItemU button 5 Turn off the printer and exit the lock out setting mode Note You may exit the lock out mode by turning off the printer at any time Any settings you have made remain in effect until you change them again See Turning on or off the lock out mode on page 126 for instruct...

Page 138: ...130 Control Panel ...

Page 139: ...l the problem is fixed The information that you need to diagnose and solve most common problems is provided by the printer s control panel EPSON Status Monitor 3 or by printing a self test or Hex Dump Refer to the appropriate section below If you have a specific problem relating to print quality a printout problem not related to print quality or a paper feeding problem or if the printer does not p...

Page 140: ...urce Load paper in the printer or select a different paper source the Paper Outlight goes off Then press the Pause button the Pause light goes off and the printer starts printing The paper is not loaded correctly Remove your paper and reload it correctly See Loading Continuous Paper on page 14 or Loading Single Sheets on page 48 for instructions on loading the type of paper you want to use O Pause...

Page 141: ...eet Continuous paper is not fed to the standby position Tear off the printed page at the perforation then press the Load Eject button The printer feeds the paper to the standby position Paper is jammed in the printer To clear the paper jam see Clearing Paper Jams on page 154 F Pause The print head is overheated Wait for a few minutes the printer resumes printing automatically once the print head c...

Page 142: ...If the self test does not print properly there is a problem with the printer See Problems and Solutions on page 137 for possible causes and solutions to the problem You can print the self test using either single sheets or continuous paper See Loading Continuous Paper on page 14 for instructions on loading continuous paper or Loading Single Sheets on page 48 for instructions on loading single shee...

Page 143: ...ting the self test A series of characters is printed Note To temporarily stop the self test press the Pause button To resume the test press the Pause button again 3 To end the self test press the Pause button to stop printing If paper remains in the printer press the Load Eject button to eject the printed page Then turn off the printer cCaution Do not turn off the printer while it is printing the ...

Page 144: ...st five seconds before turning it back on otherwise you may damage the printer 2 To enter hex dump mode turn on the printer while holding down the LF FF and Load Eject buttons 3 Open a software program and send a print job to the printer Your printer prints all the codes it receives in hexadecimal format By comparing the characters printed in the right column with the printout of the hexadecimal c...

Page 145: ...solution to printer problems that occur You can also use the self test to determine whether the printer or the computer is causing the problem See Printing a Self Test on page 134 for instructions on printing a self test To pinpoint communication problems experienced users may want to use the printer s hex dump mode described in Printing Hex Dump on page 135 To clear a paper jam see Clearing Paper...

Page 146: ...ontact your dealer wWarning Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer The printer does not work and the control panel lights are off even when you turn on the printer Cause What to do Thepowercordisnotproperly plugged into the electrical outlet or your printer Turn off the printer and make sure the power cord is firmly plugged into the elec...

Page 147: ... position Set the paper release lever to the single sheet position The paper on the paper guide is positioned too far to the left orrightfortheprinterto detect that it is there Move the paper and the edge guides a little to the left or right Single sheet paper is not loaded properly See Loading Single Sheets on page 48 for instructions on loading single sheet paper The paper thickness lever is not...

Page 148: ...ause What to do The cut sheet feeder is not installed properly Reinstall it as described in Installing the cut sheet feeder on page 176 Too many sheets are loaded in the cut sheet feeder You cannot load more than 150 sheets of paper in the high capacity cut sheet feeder Load less than 150 sheets of paper See Cut Sheet Feeder on page 175 for more information The edge guides of the cut sheet feeder ...

Page 149: ...r is not loaded properly See Loading Continuous Paper on page 14 for instructions on loading continuous paper with the tractor you want to use The paper thickness lever is not set correctly Set the paper thickness lever to match the thickness of your paper See Adjusting the Paper Thickness Lever on page 12 for instructions The printer does not feed continuous paper to the standby position Cause Wh...

Page 150: ...actor using the printer s default setting mode See Changing default settings on page 124 The top margin or top of form position setting is incorrect Check and adjust the margin or top of form position settings in your application software See the printable areaspecificationsin Printablearea on page 224 You can also adjust the top of form position using the Micro Adjust function However settings ma...

Page 151: ...the tear off position using the Micro Adjust function See Adjusting the top of form position on page 64 cCaution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position You moved the paper using the knob while the printer was on Adjust the tear off position using the Micro Adjust function See Adjusting the top of form position on pag...

Page 152: ...he printer works correctly The printer is not connected directly to your computer When you use a printer changer printer buffer or a extension cable the printer does not print correctly due to the combination ofthesedevices Make sure that the printer works correctly when it is connected to your computer without these devices The printer driver is not installed correctly Check that the printer driv...

Page 153: ... in Printing a Self Test on page 134 Your interface cable does not meet the printer and or computer specifications Use an interface cable that meets the requirements of both the printer and computer See Electronic on page 214 and your computer documentation Your software is not properly set up for your printer Select your printer from the Windows desktop or in your application If necessary install...

Page 154: ...r are fed at the same time Cause What to do The paper is stuck together with static electricity Fan the paper well before you use it The printout is pale Cause What to do The ribbon is worn out Replace the ribbon cartridge as described in Replacing the ribbon cartridge on page 167 The printout is faint Cause What to do The paper thickness lever is set incorrectly for your paper Move the paper thic...

Page 155: ...n Replacing the ribbon cartridge on page 167 Lines of dots are missing in the printout Cause What to do The print head is damaged Stop printing and contact your dealer to have the print head replaced cCaution Never replace the print head yourself you may damage the printer Also other parts of the printer must be checked when the print head is replaced All the text is printed on the same line Cause...

Page 156: ... Make sure that you use the correct interface cable and that the communications protocol is correct See Electronic on page 214 and your computer documentation The wrong character table is selected in your software Select the correct character table using your software or the default setting mode Thecharactertablesettinginyour software overrides settings made in the default setting mode The printer...

Page 157: ...l adjustment mode to correct this problem See Aligning Vertical Lines in Your Printout on page 154 The printer does not print when using a network Cause What to do The network setting is wrong Check whether or not print jobs from other computers are being printed through the network When the print job is executed the printer or your computer may have a problem Check the connection between the prin...

Page 158: ...raded from Windows 95 to Windows XP Me 98 or 2000 For details about your computer contact your dealer Make sure that EPSON USB Printer Devices appears on the Device Manager menu for Windows Me and 98 only If you canceled the plug and play driver installation before the procedure was complete either the USB printer device driver or the printer driver may be incorrectly installed Follow these steps ...

Page 159: ...SB Printer Devices does not appear on the Device Manager menu click the plus sign beside Other devices to view the installed devices If USB Printer appears under Other devices the USB printer device driver is not installed correctly If EPSON LQ 590 for the LQ 590 users or EPSON LQ 2090 for the LQ 2090 users appears the printer driver is not installed correctly ...

Page 160: ... the LQ 2090 users does not appear under Other devices click Refresh or unplug the USB cable from the printer then plug it into the printer again 4 Under Other devices select USB Printer or EPSON LQ 590 for the LQ 590 users or EPSON LQ 2090 for the LQ 2090 users and click Remove Then click OK ...

Page 161: ...t the cable you are using is a standard shielded USB cable If you are using a USB hub connect the printer to the first tier of the hub or connect the printer directly to the computer s USB port ForWindows98 try reinstalling theUSBprinterdevicedriver and the printer software First uninstall EPSON Printer Software using the Add Remove Programs utility in the Control Panel then uninstall EPSON USB Pr...

Page 162: ... remaining pieces of paper If the paper is stuck where the printer ejects it gently pull the paper out of the printer cCaution Use the knob on the left side of the printer to clear paper jams only when the printer is off Otherwise you may damage the printer or change the top of form or tear off position 5 Close the printer cover and turn on the printer Make sure the Paper Out light is not flashing...

Page 163: ...in the default setting mode If you want to change the language of the setting instructions change the language setting by changing the default setting See Changing default settings on page 124 for instructions on changing the default setting Follow these steps to perform the bidirectional adjustment 1 Make sure paper is loaded then turn off the printer cCaution Whenever you turn off the printer wa...

Page 164: ... problems while printing you may need to cancel printing You can cancel printing from your computer by using the printer driver or from the printer s control panel Using the printer driver To cancel a print job before it is sent from your computer see Canceling Printing on page 104 Using the printer s control panel Pressing the Font and Pitch buttons at the same time stops printing clears the prin...

Page 165: ...d below contact the dealer where you purchased your product Customer support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer ...

Page 166: ...he following information ready Product name Product serial number located on the back of the printer Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Service Access World Wide Web From the Internet you can reach Epson Support at http support epson com At this site you can download drivers and other files look at product documentation ...

Page 167: ...formation Your Dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advise on problems they can often solve problems quickly and easily as well as give advise on the next step to take Internet URL http www epson com au Access the Epson Australia WorldWideWeb pages Worth taking your modem here for the occasional surf The si...

Page 168: ...ring The more information you prepare the faster we can help solve the problem This information includes yourEpson product documentation type of computer operating system application programs and any information you feel is required For users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product speci...

Page 169: ...ail are available Epson Hotline Phone 66 2 670 0333 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty For users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers for download ...

Page 170: ... floor Jl Gatot Subroto No 2 Bandung Phone Fax 62 22 7303766 Surabaya Hitech Mall Lt IIB No 12 JI Kusuma Bangsa 116 118 Surabaya Phone Fax 62 31 5355035 31 5477837 Yogyakarta Hotel Natour Garuda Jl Malioboro No 60 Yogyakarta Phone 62 274 565478 Medan Wisma HSBC 4th floor Jl Diponegoro No 11 Medan Phone Fax 62 61 4516173 Makassar MTC Karebosi Lt Ill Kav P7 8 JI Ahmad Yani No 49 Makassar Phone 62 41...

Page 171: ...th the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of Epson product drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers For users in Malaysia Contacts for information support and services are World Wide Web...

Page 172: ...rmation Infoline Enquiries on repair services warranty product usage and technical support Techline For users in India Contacts for information support and services are World Wide Web http www epson co in Information on product specifications drivers for download and products enquiry are available Phone 603 56288288 Fax 603 56288388 399 Phone 603 56288222 Phone 603 56288333 ...

Page 173: ...mber and can be accessed 9 A M to 9 P M anywhere in the country Phone 5321266 14 Lines Fax 5581439 5321095 Mumbai Phone 28261516 17 Fax 28257287 Delhi Phone 26447201 02 03 04 07 09 Fax 26447205 Chennai Phone 28203940 41 8218658 59 Fax 28272463 Kolkata Phone 22831589 90 Fax 22831591 Hyderabad Phone 55331738 39 Fax 55328633 Cochin Phone 2357638 2356652 Fax 2357950 Pune Phone 4335460 90 Ext 214 Fax 4...

Page 174: ...e Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Helpdesk Phone 63 2 813 6567 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Phone 63 2 813 6567 Fax 63 2 81...

Page 175: ...h your Epson printer They ensure proper operation and long life of the print head and other printer parts Your printer uses the following ribbon cartridge Replacing the ribbon cartridge Follow these steps to replace the ribbon cartridge wWarning You need to move the print head by hand to replace the ribbon cartridge If you have just used the printer the print head may be hot let it cool for a few ...

Page 176: ... sure the printer is turned off The printer is off when the power switch is pressed down to the N side 2 Ifthe printerisconnectedtoanelectricaloutlet unplug itfrom the outlet 3 Open the paper guide cover by pulling its back edge toward ...

Page 177: ...6 6 6 6 6 6 6 6 6 6 6 4 Open the printer cover to the upright position then pull it up to remove it 5 Press the tabs on each side of the paper tension unit upward then lift the front of the unit and pull it up and out of the printer ...

Page 178: ...is let it cool for a few minutes before touching it Then slide the print head to the middle of the printer by hand cCaution Never move the print head while the printer is turned on this can damage the printer 7 Grasp the ribbon guide and pull it until it is out of the print head ...

Page 179: ...s and Consumables 171 6 6 6 6 6 6 6 6 6 6 6 6 8 Grasp the used cartridge by its handle and pull it up and out of the printer 9 Hold both sides of the ribbon guide and pull it until it is out of the cartridge ...

Page 180: ...2 Options and Consumables 10 Insert the ribbon cartridge into the printer at an angle as shown below then press firmly on both sides of the cartridge to fit the plastic hooks into the slots on the printer ...

Page 181: ...6 6 6 6 6 6 6 6 6 6 6 11 Slide the ribbon guide into the print head until it clicks in place cCaution When inserting the ribbon guide press firmly until it clicks 12 Turn the ribbon tightening knob to help feed the ribbon into place ...

Page 182: ... the paper tension unit by lowering it onto the printer s mounting pegs Then press down on both ends of the unit until it clicks into place 14 Replace the printer cover by inserting the front tabs into the slots on the printer and lowering the cover into place Then push it down until it clicks ...

Page 183: ...er or labels in the cut sheet feeder To install the single bin high capacity or double bin cut sheet feeder see Installing the cut sheet feeder on page 176 However you must assemble the double bin cut sheet feeder before installing it To load paper in a bin see Loading paper in the single bin cut sheet feeder on page 178 or Loading paper in the high capacity cut sheet feeder on page 183 Note Youca...

Page 184: ...s 1 Makesure the printeristurned off Then open thepaperguide cover by pulling its back edge toward 2 Remove the paper guide by moving it to the upright position and pulling it straight up Lift the printer cover by its back edge and then pull it straight up and off the printer 3 Holding the cut sheet feeder in both hands press down on thelatchlevers and fitthenotchesover the printer s mounting post...

Page 185: ...Options and Consumables 177 6 6 6 6 6 6 6 6 6 6 6 6 single bin cut sheet feeder high capacity cut sheet feeder ...

Page 186: ...igh capacity or double bin cut sheet feeder For instructions see Loading paper in the single bin cut sheet feeder on page 178 or Loading paper in the high capacity cut sheet feeder on page 183 Loading paper in the single bin cut sheet feeder The single bin cut sheet feeder holds up to 50 sheets of paper When itisinstalled you still can use the paperguide toload single sheets and envelopes one at a...

Page 187: ...6 6 6 6 6 6 6 6 6 1 Make sure the paper guide is removed and set the paper release lever to the single sheet position Also make sure the paper thickness lever located under the printer cover is set to 0 and the paper guide cover is open ...

Page 188: ...the left paperguide of the cut sheet feederso it isaligned with the triangle mark Next slide the right paper guide to roughly match the width of your paper Slide the paper support midway between the paper guides Paper guides Paper support ...

Page 189: ...orward until the paper guides retract and lock open to allow paper loading 4 Take a stack of paper up to 50 sheets and fan it Next tap the side and bottom edges of the paper on a flat surface to even up the stack 5 Insertthe paper stack printable side down along the left paper guide ...

Page 190: ...it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely 7 Push back the paper set levers to clamp the paper against the guide rollers 8 Attach the stacker support wires to the paper guide as shown below if necessary ...

Page 191: ...r The cut sheet feeder automatically loads paper when the printer receives data If the first line on your page appears too high or low you can adjust its position using the Micro Adjust function See Adjusting the top of form position on page 64 Loading paper in the high capacity cut sheet feeder The high capacity cut sheet feeder holds up to 150 sheets of paper or up to 25 envelopes Follow these s...

Page 192: ... 1 Set the paper release lever to the single sheet position Also make sure the paper thickness lever located under the printer cover is set to 0 if you are using ordinary single sheet paper If you are using envelopes see Envelopes on page 56 for instructions on setting the paper thickness lever Then open the paper guide cover ...

Page 193: ...guides forward to release them 3 Slide the left paper guide until it is aligned with the triangle mark then lock it in place by pushing back its lock lever Next slide the right paper guide to roughly match the width of your paper Slide the paper support to midway between the paper guides ...

Page 194: ...the paper guides retract and lock open to allow paper loading 5 Take a stack of paper up to 150 sheets and fan it Next tap the side and bottom edges of the paper on a flat surface to even up the stack 6 Insert the paper stack printable side down along the left paper guide ...

Page 195: ...y If you are loading envelopes push back the envelope levers as shown below 8 Pushbackthe papersetleverstoclampthepaper or envelopes against the guide rollers The cut sheet feeder automatically loads paper when the printer receives data If the first line on your page appears too high or low you can adjust its position using the Micro Adjust function See Adjusting the top of form position on page 6...

Page 196: ...itch between them Before you install the double bin cut sheet feeder you need to connect the single bin cut sheet feeder C80637 C80639 to the high capacity cut sheet feeder C80638 C80640 Follow these steps to assemble the double bin cut sheet feeder 1 Remove the gear cover from the back of the high capacity cut sheet feeder by pressing down the tab and pulling the cover backward Store it in a safe...

Page 197: ...it the notches in the single bin cut sheet feeder over the mounting posts on the back of the high capacity cut sheet feeder 3 Lock the two cut sheet feeders together by pushing firmly on the tab locks To install the double bin cut sheet feeder on your printer see Installing the cut sheet feeder on page 176 ...

Page 198: ...les Selecting the paper path bin 1 or bin 2 When the double bin cut sheet feeder is installed the high capacity cut sheet feeder becomes bin 1 and the single bin cut sheet feeder becomes bin 2 for paper path selection purposes ...

Page 199: ...t as shown below O On N Off F Flashing Thecut sheetfeederyou selectedautomatically loads paperwhen the printer receives data Front Sheet Guide and Front Paper Guide The optional front sheet guide C81401 for LQ 2090 and front paper guide C81402 for LQ 590 fit inside the front of the printer These guides allow you to load single sheets and carbonless single sheet multipart forms of up to 5 parts one...

Page 200: ...on but you need to remove the tractor from the front push position to use it You can use the optional front paper guide without removing the tractor from the front push position The installation and paper loading procedures described below apply to both the front paper guide and the front sheet guide Separate illustrations are provided where necessary refer to the appropriate illustrations when in...

Page 201: ...t guide remove the tractor unit if it is installed in the front push position To remove it press the tractor s lock tabs then tilt the tractor up and pull it out of the printer 2 Fit the plastic tabs on the front paper or front sheet guide over the mounting notches on the printer as shown below front sheet guide ...

Page 202: ... the paper guide all the way to the left and right then place the paper guide in the upright position You are now ready to load paper in the front sheet guide or front paper guide See Loading paper in the front sheet guide or front paper guide on page 195 for instructions ...

Page 203: ...r guide 1 Make sure the paper guide is in the upright position and the edge guides are open all the way to the left and right Set the paper release lever to the single sheet position 2 If you are using ordinary single sheet paper set the paper thickness lever located under the printer cover to 0 as shown below If you are loading a single sheet multipart form set the paper thickness lever to the pr...

Page 204: ...guide to the left in 1 10 inch increments to increase the left margin on your printout 5 Slide the paper printable side up between the edge guides until it meets resistance The printer loads the paper automatically Note When feeding paper place your hand flat on the paper and push it to completely into the feed slot 3 parts original 2 copies 2 4 parts original 3 copies 3 5 parts original 4 copies ...

Page 205: ...97 6 6 6 6 6 6 6 6 6 6 6 6 front sheet guide front paper guide If the first line on your page appears too high or low you can adjust its position using the Micro Adjust function See Adjusting the top of form position on page 64 ...

Page 206: ... with telex machines This provides aninexpensivealternative tousing continuous paperfor applications requiring variable paper lengths Before you install and use the roll paper holder you need to assemble it Assembling the roll paper holder Follow these steps to assemble the roll paper holder 1 Fit the arc bearings into the stand as shown ...

Page 207: ...d and base plate as shown below 3 Hook the tension lever onto both ends of the stand as shown below While pulling up on the tension lever fit the wire ends of the tension lever into the holes in the stand The roll paper holder is assembled Installing the roll paper holder Follow these steps to install the roll paper holder on your printer 1 Make sure the printer is turned off ...

Page 208: ...ry 3 Position the roll paper holder underneath the printer as shown below Fit the two positioning pegs on the bottom of the printer into the two holes in the base plate cCaution The roll paper holder is not fastened to the printer only the printer s weight and the two positioning pegs hold it in place If you pick up the printer be careful not to drop the roll paper holder ...

Page 209: ...removed Also make sure the tractor is not installed in the pull or rear push position and the paper tension unit is installed 2 Set the paper release lever to the single sheet position Also set the paper thickness lever to the proper position for the thickness of your roll paper 3 Cut the leading edge of the roll paper straight across 4 Insert the roll paper holder shaft into the center of the pap...

Page 210: ...he roll paper holder so the paper feeds from the bottom of the roll Then turn on the printer 6 Bring the leading edge of the paper up over the rear of the printer and insert it into the printer until it meets resistance The printer loads the roll paper automatically ...

Page 211: ...separate the printout from the unused paper Slide the edge guides to the middle of the paper guide You are now ready to print When you finish printing press the LF FF button to advance the paper then tear off the paper using the tear off edge of the paper tension unit pull it toward you for a clean cut ...

Page 212: ...utton to eject the remaining paper Additional Tractor Unit You can install the optional additional tractor unit C80020 for the LQ 590 C80021 for the LQ 2090 and use two tractors at the same time By using two tractors at the sametime the paper jams are reduced and continuous paper feeding is improved For details on installing the additionaltractorunit see Usingtwo tractors in a push pull combinatio...

Page 213: ...ilability and the model number of this option vary by location If you are not sure whether you need an optional interface or would like to know more about interfaces contact your dealer Model number Card type C82305 C82306 Serial interface C82307 C82308 32 KB intelligent serial interface C82312 LocalTalk interface C82313 32 KB IEEE 488 interface C82314 Coax interface C82315 Twinax interface C82345...

Page 214: ... and disconnect the interface cable 2 Remove the screws securing the shield plate to the back of the printer and remove the plate 3 Slide the interface card along the slots on both sides of the interface compartment Firmly push in the card to make sure the connector at the back of the card is fully inserted into the printer s internal socket Then replace the screws and tighten them ...

Page 215: ...l interface port See the Administrator s Manual packaged with this option for instructions on installation and use The following Printer Servers can be used EpsonNet 10 Base 2 T Int Print Server C82362 EpsonNet 10 100 Base Tx Int Print Server C82363 C82364 EpsonNet 10 100 Base Tx Int Print Server C82384 EpsonNet 10 100 Base Int Print Server 2 C82391 EpsonNet 802 11b Wireless Ext Print Server When ...

Page 216: ...208 Options and Consumables ...

Page 217: ...tion 209 A A A A A A A A A A A A Appendix A Product Information Printer Parts LQ 590 paper guide edge guides paper release lever control panel power switch front sheet guide front cover printer cover paper guide cover ...

Page 218: ...e edge guides paper release lever control panel power switch front paper guide front cover printer cover paper guide cover ribbon cartridge paper tension unit paper thickness lever AC inlet sprockets optional interface cover parallel interface USB interface knob ...

Page 219: ... be selected using software commands Line spacing 1 6 inch or programmable in 1 360 inch increments Printable columns LQ 590 80 columns at 10 cpi LQ 2090 136 columns at 10 cpi Resolution Maximum 360 180 dpi letter quality Paper feed methods Friction front rear Push tractor front rear Pull tractor front bottom rear Push and pull tractor additional tractor is required front rear Cut sheet feeder opt...

Page 220: ...e up to 5 mm 0 20 inch High capacity cut sheet feeder up to 150 sheets of 82 g m 22 lb paper up to 25 plain or bond envelopes up to 30 airmail envelopes Note The total thickness of the paper stack can be up to 15 mm 0 59 inch Reliability Total print volume 40 million lines except print head MTBF 20 000 POH 25 duty Print head life 400 million strokes wire ...

Page 221: ... lb LQ 2090 Height 167 5 mm 6 6 inches Width 589 mm 20 7 inches Depth 350 mm 13 8 inches not including the knob paper guide and paper release lever Weight approx 9 4 kg 20 7 lb Ribbon Black ribbon cartridge SO15337 for LQ 590 SO15336 for LQ 2090 Ribbon life approx 5 million characters LQ 10 cpi 48 dots character for LQ 590 approx 8 million characters LQ 10 cpi 48 dots character for LQ 2090 Acousti...

Page 222: ...Product Information Electronic Interfaces One standard bidirectional 8 bit parallel interface with IEEE 1284 nibble mode support one USB ver 1 1 interface and one optional Type B interface slot Buffer 128KB ...

Page 223: ...5 cpi EPSON Prestige 10 12 cpi EPSON Script 10 cpi EPSON OCR B 10 cpi EPSON Orator 10 cpi EPSON Orator S 10 cpi EPSON Script C proportional Scalable fonts EPSON Roman 10 5 8 32 pt every 2 pt EPSON Sans Serif 10 5 8 32 pt every 2 pt EPSON Roman T 10 5 8 32 pt every 2 pt EPSON Sans Serif H10 5 8 32 pt every 2 pt Bar code fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET ...

Page 224: ...rope PC 850 Multilingual PC 860 Portuguese PC 861 Icelandic PC 865 Nordic PC 863 Canadian French BRASCII Abicomp ISO Latin 1 Roman 8 PC 858 ISO 8859 15 PC 437 Greek PC 852 Eastern Europe PC 853 Turkish PC 855 Cyrillic PC 857 Turkish PC 866 Russian PC 869 Greek MAZOWIA Poland Code MJK CSFR ISO 8859 7 Latin Greek ISO Latin 1T Turkish Bulgaria Bulgarian PC 774 LST 1283 1993 Estonia Estonian PC 771 Li...

Page 225: ... Japan Norway Denmark II Spain II Latin America Korea Legal 120 V Model 220 to 240 V Model Universal UPS Model Rated voltage range 120 V 220 to 240 V 100 to 240 V Input voltage range 103 5 to 132 V 198 to 264 V 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 1 1 A maximum 2 5 A depending on the character type 0 6 A maximum 1 3 A depending on the ch...

Page 226: ...nditions described below Temperature 15 to 25 C 59 to 77 F Humidity 30 to 60 RH Do not load paper that is curled folded or crumpled Temperature Humidity without condensation Operation plain paper 5 to 35 C 41 to 95 F 10 to 80 RH Operation recycled paper envelope label or roll paper 15 to 25 C 59 to 77 F 30 to 60 RH Storage 30 to 60 C 22 to 140 F 0 to 85 RH ...

Page 227: ...7 to 0 14 mm 0 0028 to 0 0055 inch for the optional cut sheet feeder 64 to 90 g m 18 to 24 lb for the optional cut sheet feeder Front entry Rear entry Minimum Maximum Minimum Maximum Width LQ 590 LQ 2090 LQ 590 LQ 2090 mm inch 100 3 9 257 10 1 420 16 5 100 3 9 257 10 1 420 16 5 Length mm inch 100 3 9 364 14 3 420 16 5 100 3 9 364 14 3 420 16 5 Thickness mm inch 0 065 0 0025 0 14 0 0055 0 065 0 002...

Page 228: ... original 4 copies Total thickness mm inch 0 12 0 0047 0 39 0 015 Weight per sheet of multipart g m lb 40 12 58 15 Quality Carbonless multipart forms with a line of glue at the top side of the form Front entry Rear entry Minimum Maximum Minimum Maximum Width mm inch 100 3 9 148 5 8 100 3 9 148 5 8 Length mm inch 148 5 8 100 3 9 148 5 8 Thickness mm inch 0 22 0 0087 Weight g m lb 192 51 Quality Pla...

Page 229: ...uld not extend all the way to the edges of the paper Uncut length on the edges should be 1mm or more The horizontal and vertical perforation cuts should not cross Minimum Maximum Width LQ 590 LQ 2090 mm inch 101 6 4 0 254 0 10 0 406 4 16 0 Length one page mm inch 101 6 4 0 558 8 22 0 Copies 1 original 4 copies Total thickness mm inch 0 065 0 0025 0 39 0 015 Weight ordinary paper g m lb 52 14 82 22...

Page 230: ...ch 23 8 mm min Minimum Maximum Label size See the figure below Width backing sheet LQ 590 LQ 2090 mm inch 101 6 4 0 254 0 10 0 406 4 16 0 Length backing sheet mm inch 101 6 4 0 558 8 22 0 Thickness backing sheet mm inch 0 07 0 0028 0 09 0 0035 Total thickness mm inch 0 16 0 0063 0 19 0 0075 Label weight g m lb 64 17 Quality Plain paper or the same quality labels ...

Page 231: ... mm inch 165 6 5 Length mm inch 92 3 6 Envelope size No10 Width mm inch 241 9 5 Length mm inch 105 4 1 Total thickness mm inch 0 16 0 0063 0 52 0 0205 Differences in thickness within the printable area must be less than 0 25 mm 0 0098 inch Weight g m lb 45 12 90 24 Quality Bond envelopes plain envelopes and airmail envelopes without glue on the flap ...

Page 232: ... top and bottom margins are 4 2 mm 0 2 inch B LQ 590 The minimum left and right margins are 3 mm 0 1 inch The maximum printable width is 203 2 mm 8 0 inches For paper wider than 209 2 mm 8 2 inches the side margins increase to match the width of the paper LQ 2090 The minimum left and right margins are 3 mm 0 1 inch The maximum printable width is 345 4 mm 13 6 inches For paper wider than 351 4 mm 1...

Page 233: ... 2 mm 8 0 inches For paper wider than 229 2 mm 9 0 inches the side margins increase to match the width of the paper LQ 2090 The minimum left and right margins are 13 mm 0 51 inch The maximum printable width is 345 4 mm 13 6 inches For paper wider than 371 4 mm 14 6 inches the side margins increase to match the width of the paper Envelopes A The minimum top and bottom margins are 4 2 mm 0 17 inch B...

Page 234: ...tact Epson Customer Services See Contacting Customer Support on page 157 for details EPSON ESC P control codes Selecting an EPSON ESC P printer in your software allows you to use advanced fonts and graphics Roll paper A The minimum top and bottom margins are 4 2 mm 0 17 inch B The minimum left and right margins are 3 mm 0 12 inch The maximum printable width is 203 2 mm 8 0 inches ...

Page 235: ...N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC y ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC ESC ESC 6 ESC 7 ESC Bit image ESC Bar code ESC B Production ESC ...

Page 236: ...SC 0 ESC 1 ESC 2 ESC 3 ESC 3 AGM CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC ...

Page 237: ...an model Universal UPS model Download ESC command is not provided Safety UL60950 CSA C22 2 No 60950 EMC FCC part 15 subpart B class B CSA C108 8 class B Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC EN 60950 EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 Safety UL60950 CSA C22 2 No 60950 EN 60950 ...

Page 238: ...t sheet feeder is installed remove it 3 Use a soft brush to carefully brush away all dust and dirt from the outer case and paper guide 4 If the outer case and the paper guide are still dirty or dusty clean them with a soft clean cloth dampened with mild detergent dissolved in water Keep the printer cover and front cover closed to prevent water from getting inside the printer EMC FCC part 15 subpar...

Page 239: ...nsport your printer some distance carefully repack it using the original box and packing materials Follow these steps to repack the printer in its original packing materials wWarning You need to move the print head by hand to remove the ribbon cartridge If you have just used the printer the print head may be hot let it cool for a few minutes before touching it 1 Remove any paper loaded in the prin...

Page 240: ... installed and the tractor is installed in the rear push position See Installing the tractor in the rear push position on page 24 for instructions on installation procedure Also make sure that the printer cover and front cover are closed 6 Repack the printer paper guide ribbon cartridge and power cord if necessary in their original packing materials and place them in the printer s original box ...

Page 241: ...fit in one inch of a text line determined by the size of the characters See also pitch continuous paper Paper that has sprocket feed holes on both long edges is perforated between pages and is supplied in a folded stack Also called fanfold paper control codes Special codes used to control printer functions such as a carriage return or line feed instead of printing characters cpi See characters per...

Page 242: ...ol code that advances the paper to the next top of form position halftoning A method of using dot patterns to represent an image Halftoning makes it possible to produce varying shades of gray using only black dots or a nearly infinite array of colors using only a few colors of dots See also dithering hex dump A troubleshooting method that helps identify the cause of communication problems between ...

Page 243: ...re program that sends commands for using the functions of a particular printer resolution A measure of the amount of detail that can be represented Resolution of printed images is measured by using the number of dots per inch dpi self test A method for checking the operation of the printer When you run the self test an internally stored self pattern is printed standby position The position of your...

Page 244: ...he print head prints in one direction only Unidirectional printing is useful for printing graphics because it provides precise vertical alignment You can select unidirectional printing using the printer s default setting mode See also bidirectional printing ...

Page 245: ... 123 C Canceling printing 104 Cancelling printing 156 Cards 58 Clients with Windows Me 98 or 95 95 with Windows NT 4 0 100 with Windows XP or 2000 96 Contacting EPSON 157 Continuous paper loading 14 problems 139 removing 45 switching from 59 switching to 60 Control panel buttons and lights 111 Customer support 157 Cut sheet feeder assembling the double bin cut sheet feeder 188 installing 176 loadi...

Page 246: ...on 64 Multipart forms continuous 53 single sheet 53 O Option cut sheet feeder 175 front paper guide 191 front sheet guide 191 interface card 205 roll paper holder 198 P Packet mode 122 Page length for tractor 118 Paper jam clearing 154 Paper release lever 11 Paper source selecting 7 Paper specifications 218 Paper thickness lever 12 Parallel I F interface bidirectional mode 121 Parallel interface 1...

Page 247: ...26 IBM PPDS emulation 226 environmental 218 standards and approvals 229 Status Monitor 3 81 133 T Tear Off Bin button 111 Tear off function 45 Technical support 157 Troubleshooting network problems 149 paper loading or feeding problems 139 power supply problems 138 printing or printout quality problems 144 printing position problems 142 USB problems 150 U Unidirectional Uni d printing 120 Uninstal...

Page 248: ...240 Index ...

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