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Contacting Customer Support

If your EPSON product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. If customer support for your area is not listed below,
contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if
you give them the following information.

❏

Product serial number
(The serial number label is usually on the back of the product.)

❏

Product model

❏

Product software version
(Click

About

,

Version Info

, or similar button in the product

software.)

❏

Brand and model of your computer

❏

Your computer operating system name and version

❏

Names and versions of the software applications you
normally use with your product

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Summary of Contents for LQ-1150 II

Page 1: ......

Page 2: ...stmode To turn off press again Pause light On when the printer is paused Flashes when the printer is in the Micro Adjust mode Flashes when the print head has overheated Paper Out light Onwhennopaper is loaded in the selected paper source or when paper is not loaded correctly Flashes when paper has not been fully ejected or a paper jam has occurred LF FF button Feeds paper line by line when pressed...

Page 3: ...ized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIK...

Page 4: ...ii ...

Page 5: ... in the printer 1 7 Installing or replacing the ribbon cartridge 1 8 Running the Self Test 1 13 Connecting the Printer to Your Computer 1 16 Using the parallel interface 1 16 Using the serial interface 1 18 Installing the Printer Software 1 20 Installing the software in Windows Me 98 95 2000 or NT 4 01 21 For DOS programs 1 22 Chapter 2 Using the Printer Using the Control Panel 2 2 Selecting a bui...

Page 6: ...nit 2 37 Roll paper holder 2 39 Print server 2 41 Chapter 3 Using the Printer Software Using the Printer Driver with Windows Me 98 and 95 3 2 Accessing the printer driver from Windows applications 3 2 Accessing the printer driver from the Start menu 3 4 Changing the printer driver settings 3 4 Using the Printer Driver with Windows 2000 and NT 4 0 3 5 Accessing the printer driver from Windows appli...

Page 7: ...operly 4 9 Continuous paper does not feed properly 4 9 Options 4 11 When you use the cut sheet feeder the paper does not feed properly 4 11 Switching between the cut sheet feeder and the push tractor does not work properly 4 12 Using the pull tractor with the push tractor continuous paper does not feed properly 4 12 Appendix A Cleaning the Printer A 2 Transporting the Printer A 3 Printer Specifica...

Page 8: ...vi Contacting Customer Support A 18 Customer support in India A 19 Index ...

Page 9: ...gh speed printing of up to 300 cps characters per second at 10 cpi characters per inch or 360 cps at 12 cpi Your printer comes packaged with the printer driver and other software including the EPSON Status Monitor 3 utility for Microsoft Windows Me 98 95 2000 or NT 4 0 The EPSON Status Monitor 3 utility lets you check the status of your printer quickly and easily Warnings Cautions and Notes This g...

Page 10: ...d on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rat...

Page 11: ...is symbol is placed on the print head and other parts to indicate that they may be hot Never touch these parts just after the printer has been used Let them cool for a few minutes before touching them i If the power cord or plug is damaged ii If liquid has entered the printer iii If the printer has been dropped or the cabinet damaged iv If the printer does not operate normally or exhibits a distin...

Page 12: ...uidelines for energy efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation ...

Page 13: ...knob 1 5 Attaching the paper supports 1 6 Plugging in the printer 1 7 Installing or replacing the ribbon cartridge 1 8 Running the Self Test 1 13 Connecting the Printer to Your Computer 1 16 Using the parallel interface 1 16 Using the serial interface 1 18 Installing the Printer Software 1 20 Installing the software in Windows Me 98 95 2000 or NT 4 0 1 21 For DOS programs 1 22 ...

Page 14: ... attached to the printer Also the shape of the power cord plug varies depending on the country of purchase be sure the plug you have is the right one for your location c Caution There are several models of the printer designed for different voltages and it is not possible to adjust the printer for use with another voltage If the label on the back of the printer does not show the correct voltage fo...

Page 15: ...f it is tilted or placed at an angle Place the printer where you can easily connect it to a network interface cable if necessary Leave adequate room around the printer for easy operation and maintenance Avoid using or storing the printer in places subject to rapid changes in temperature and humidity Keep it away from direct sunlight strong light heat sources or excessive moisture or dust Avoid pla...

Page 16: ...nded power outlet do not use an adapter plug If you plan to use a printer stand follow these guidelines Use a stand that supports at least 20 kg 44 lb Never use a stand that tilts the printer The printer should always be kept level Position your printer s power cord and interface cable so they do not interfere with paper feeding If possible secure the cables to a leg of the printer stand ...

Page 17: ...al for the names of the individual printer parts Installing the paper feed knob The first step in assembling the printer is installing the paper feed knob Follow these steps to install the paper feed knob 1 Insert the knob into the hole on the printer s side and rotate it slowly until it slips onto the shaft 2 Push firmly on the paper feed knob until it fits against the printer case ...

Page 18: ... supports before you begin using the printer Follow these steps to attach the paper supports onto the printer 1 Pull the paper guide backward Raise it up and then push it firmly until it fits in place 2 Hold one of the paper supports and push the tips into the notches on the edge guide ...

Page 19: ...tandpushthetipsintothenotches of the other side on the edge guide 4 Holdanotherpapersupportandpushthetipsintothenotches on the paper tension unit 5 Repeat step 4 for the other paper support Plugging in the printer Follow these steps to plug in the printer ...

Page 20: ...nter and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 3 If the power cord is not attached to the printer connect it to the AC inlet on the printer 4 Plug the power cord into a properly grounded electrical outlet Installing or replacing the ribbon cartridge Before installing the ribbon cartridge make sure that the printer is not plugged into an e...

Page 21: ... the Printer 1 9 2 Open the printer cover to the upright position then pull it up to remove it 3 Removethepapertensionunitbysqueezingthetensionunit s lock tabs gently and pull the tension unit away from the printer ...

Page 22: ...ad is in position at 10 cm 4 inches from the left side as shown below If it is not turn on the printer and then turn off the printer 5 Turn the ribbon tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install ...

Page 23: ...ribbon cartridge into the printer as shown then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots 7 Use a pointed object such as a ball point pen to guide the ribbon between the print head and ribbon guide ...

Page 24: ... creased 9 Reinstall the paper tension unit 10 Reinstall and close the printer cover When printing becomes faint you need to replace the ribbon cartridge To remove the old ribbon cartridge first make sure the print head is in position at 10 cm 4 inches from the left side Then remove the cartridge by lifting the both ends and taking it out of the printer ...

Page 25: ...cribes the test using single sheets which is the easier way Follow these steps to run the self test 1 Make sure the printer is turned off Also make sure that the paper release leveris pushed back to the single sheet position and the paper guide is in the upright position as shown below c Caution You should use paper at least 376 mm 14 8 inches wide to run the self test otherwise the print head pri...

Page 26: ...ng Up the Printer 2 While holding down the LF FF button turn on the printer 3 Slide the left edge guide until it locks in place at the guide mark Next adjust the right edge guide to match the width of your paper ...

Page 27: ...printing the self test 5 To stop printing temporarily press the PAUSE button 6 To end the self test make sure the printer is not printing Press LF FF to eject the sheet then turn off the printer Here is part of a typical self test printout Note If the self test did not print satisfactorily see Chapter 4 Troubleshooting If it prints correctly proceed to the next section ...

Page 28: ...ble Connect your computer to the desired interface as described below Note You can connect a cable to both interfaces the printer switches automatically to the appropriate interface when it receives data Using the parallel interface You need a shielded twisted pair cable no longer than 2 meters 6 feet to use the parallel interface Follow these steps to connect the printer to the computer using the...

Page 29: ...n place on both sides of the connector Note If there is a ground wire at the end of the cable attach it to the ground connector located to the right of the parallel interface port 3 Plug the other end of the cable into the computer s parallel interface port If there is a ground wire at the end of the cable attach it to the ground connector at the back of the computer ...

Page 30: ... on the printer side to use the serial interface Follow these steps to connect the printer to the computer using the serial interface 1 Turn off both the computer and the printer 2 Plug the serial cable connector securely into the printer s serial interface port Tighten the screws on both sides of the connector ...

Page 31: ...ug the other end of the cable into the computer s serial interface port and then tighten the screws on both sides of the connector If there is a ground wire at the end of the cable attach it to the ground connector at the back of the computer 4 Usethe Default Settingmode to change the baudrate or parity bit if necessary See About Your Printer s Default Settings on page 2 3 ...

Page 32: ... make printer settings such as print quality resolution and paper size EPSON Status Monitor 3 utility Windows Me 98 95 2000 or NT 4 0 The EPSON Status Monitor 3 utility notifies you of printer errors and displays printer status information To install the printer software see Installing the software in Windows Me 98 95 2000 or NT 4 0 on page 1 21 If you are using DOS see For DOS programs on page 1 ...

Page 33: ... backup copy of the EPSON printer software disk or disks before you begin installation If the New Hardware Found screen or any other wizard appears whenyouturnonyourcomputer clickCancelandfollow the steps below If the Digital Signature Not Found screen appears click Yes If you click No you must reinstall the printer driver as described below Installation time varies depending on your computer 1 Ma...

Page 34: ...ms you need to select the printer you are using or another available printer from the printer list of your application Choose the EPSON LQ 1150 printer at the appropriate step in the setup or installation procedure ofyour DOS application program Ifthe list in your application does not include the LQ 1150 printer choose the first available printer from this list Note If your application does not li...

Page 35: ...rom the push tractor 2 15 Switching back to single sheets 2 16 Printing with the pull tractor 2 17 Adjusting the top of form position 2 22 Advancing the paper to the tear off edge 2 24 Printing on Single Sheets 2 27 Loading single sheets 2 27 Printing on Special Paper 2 28 Adjusting the paper thickness lever 2 28 Multipart forms 2 30 Labels 2 30 Envelopes 2 32 Installing and Using Options 2 33 Cut...

Page 36: ...r the Micro Adjust mode The Pause lightbegins to flash The three Tear Off Pitch Font lights show the current font selection 3 Press the Pitch Font button repeatedly to cycle through all of the available selections then stop when you reach the desired font with a pattern shown on the control panel Your selection stays in effect until you change it again Note Settings you make in your application pr...

Page 37: ... on changing the default settings see Changing default settings on page 2 9 Settings Options Page length for tractor Length in inches 3 3 5 3 66 4 4 5 5 5 6 7 8 8 5 11 70 6 12 14 Skip over perforation On Off Auto tear off On Off Auto line feed On Off Print direction Bi D Uni D Auto Software ESC P2 IBM PPDS 0 slash 0 High speed draft On Off I F mode Auto Parallel Serial Auto I F wait time 10 second...

Page 38: ...k 1 Italic Sweden Italic Italy Italic Spain 1 Font OCR B Orator Orator S Script C Roman T PS Sans Serif H PS Auto CR IBM PPDS On Off A G M IBM PPDS On Off Manual feed wait time 1 second 1 5 seconds 2 seconds 3 seconds Auto tear off wait time 0 5 seconds 1 second 1 5 seconds 2 seconds 3 seconds Buzzer On Off Roll paper On Off Settings Options The options available vary depending on the country of p...

Page 39: ... the push tractor the printer automatically advances the paper perforation to the tear off position where you can easily tear off the printed pages When the printer receives the next print job it automatically moves the unused paper back to the top of form position and starts printing so you can use all of the next page Auto line feed When auto line feed is on the printer accompanies each carriage...

Page 40: ...ween the uppercase letter O and a zero High speed draft When you choose On the printer prints up to 300 cps characters per second at 10 cpi characters per inch or 360 cps at 12 cpi When you choose Off the printer prints up to 250 cps at 10 cpi or 300 cps at 12 cpi I F interface mode The printer comes with a built in parallel interface and serial interface If your printer is connected to only one c...

Page 41: ...e The baud rate is measured in bits per second bps See your computer manual and software documentation for the proper setting Parity When this option is set to None parity checking is disabled The parity bit if used provides a basic form of error detection See your computer manual and software documentation for the proper setting Data length Set the data length of the serial interface to 7 bit or ...

Page 42: ...depending on the country or language so you can customize the Italic table to suit your printing needs Font You can select six fonts in the Default Setting mode The font selected here appears under Others on the control panel The fonts indicated on the control panel cannot be selected in the Default Setting mode Auto CR carriage return This setting is available only in the IBM PPDS emulation mode ...

Page 43: ...he printer recognizes that single sheets are not loaded in the printer so it does not try to eject the paper and advance it forward to the next page when you press the LF FF button Changing default settings Follow these steps to enter the Default Setting mode and change the printer s default settings Note To print the Default Setting mode instructions you need four sheets of A4 or Letter size sing...

Page 44: ...the defaultsettingsyoucanchange describehowtochangethem and show you how the control panel lights help you make settings 5 Follow these instructions to change the default settings using the buttons on the printer s control panel 6 When you finish making settings turn off the printer and exit the DefaultSettingmode Anysettingsyou havemade remain in effect until you change them again Note Turn off t...

Page 45: ...other documents that require a precise print position Use the tractor as a pull tractor See Printing with the pull tractor on page 2 17 for instructions Printing with the push tractor When using the push tractor it is a good idea to set the Auto tear off feature in the Default Setting mode to On See About Your Printer s Default Settings on page 2 3 Follow these steps to load continuous paper using...

Page 46: ...ket unit using the scale on the printer as a guide The printer prints to the right of the position marked 0 Push the sprocket lock lever back to lock it in place Then slide the right sprocket unit to match the width of your paper but do not lock it Move the paper support so it is midway between the sprocket units ...

Page 47: ...close the sprocket covers Slide the right sprocket unit to remove any slack in the paper and lock it in place Now the paper is in the paper park position c Caution Use the paper feed knob on the right side of the printer only to clear paper jams and only when the printer is turned off Otherwise you may damage the printer or cause it to lose the top of form position ...

Page 48: ...loading position When the printer receives data it begins printing automatically 8 After you finish printing follow the steps in the next section to tear off your printed document If the first printed line on yourpageappearstoohighorlow youcanchangeitsposition by using the Micro Adjust feature See Adjusting the top of form position on page 2 22 c Caution Never use the paper feed knob to adjust the...

Page 49: ...gs on page 2 9 to change the default setting 2 Open the paper guide cover then tear off the printed document using the tear off edge of the paper tension unit Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position using the Micro Adjust feature See Adjusting the tear off position on page 2 25 c Caution Never use the paper feed knob to a...

Page 50: ...nd remove the paper c Caution Always tear off your printed document before you press the Load Eject button Reverse feeding several pages at a time may cause a paper jam Switching back to single sheets To switch to single sheets press the Load Eject button the printer feeds the paper backwards into the standby position Then follow the steps in Loading single sheets on page 2 27 c Caution Always tea...

Page 51: ... side of the printer only to clear paper jams and only when the printer is off Otherwise you may damage the printer or cause it to lose the top of form position When using the pull tractor set the Auto tear off feature in the Default Setting mode to Off otherwise the paper may jam 1 Turn the printer off then remove the printer cover and the paper guide Next remove the paper tension unit by squeezi...

Page 52: ...oth sides and then rotate the tractor up to pull it away from the printer 3 Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below When you push the tractor onto the posts you should feel the notches snap into place ...

Page 53: ... pulling the sprocket locks forward 5 Insert the paper into the bottom paper slot or into the rear paper slot as shown below and pull it up Position the paper using the scale on the printer as a guide The printer prints to the right of the position marked 0 ...

Page 54: ...ut do not lock it Move the paper support midway between the two sprocket units 7 Make sure yourpaperhas aclean straightleadingedge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the right sprocket unit to remove any slack in the paper and then lock it in place Note Remove any remaining slack by gently pulling the paper from...

Page 55: ...e perforation between pages is just above the print head Then turn on the printer 10 Makesuretheprintercoverisclosed butwiththepaperguide cover open When the printer receives data it begins printing automatically If you want to change the position where printing begins on the page press LF FF to advance the page to the next top of form position and then see Adjusting the top of form position in th...

Page 56: ...use it to lose the top of form position Note Your top of form position setting remains in effect until you change it even if you turn off the printer The top margin setting made in some application software overrides the top of form position setting you make with the Micro Adjust feature If necessary adjust the top of form position in your software 1 Make sure the printer is turned on 2 If necessa...

Page 57: ...rm position If you try to adjust it beyond these limits the printer beeps and stops moving the paper When the paper reaches the default top of form position the printer also beeps and stops moving the paper briefly You can use the default position as a reference point when adjusting the top of form position To adjust the top of form position for continuous paper loaded on the pull tractor see the ...

Page 58: ... to exit the Micro Adjust mode Advancing the paper to the tear off edge If you use the push tractor you can use the tear off feature to advance your continuous paper to the printer s tear off edge when you finish printing You can then easily tear off the printed document When you resume printing the printer automatically feeds the paper back to the top of form position so that you can save the pap...

Page 59: ...foration is not aligned with the tear off edge you can use the Micro Adjust feature to move the perforation to the tear off position Follow these steps to adjust the tear off position c Caution Never use the paper feed knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position Note Your tear off position setting remains in effect until you change it ...

Page 60: ...inter has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper 5 After you set the tear off position press the Pause button to exit the Micro Adjust mode 6 Tear off the printed pages When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing ...

Page 61: ... 2 33 For detailed specifications on the types of single sheet paper you can use see Printer Specifications on page A 4 You can use the paper guide to load single sheet carbonless multipart forms that are fastened at the top by line gluing Insert multipart forms in the paper guide bound edge first and printable side down Loading single sheets You load single sheets as shown in Running the Self Tes...

Page 62: ... the printable area of envelopes see Printer Specifications on page A 4 c Caution When printing on multipart forms thicker than normal paper labels or envelopes make sure your application software settings keep the printing entirely within the printable area Printing past the edge of these papers can damage the print head Adjusting the paper thickness lever Before printing on special paper you nee...

Page 63: ...rinter The numbers next to the lever indicate the thickness setting 2 Use the table below to select the appropriate paper thickness 3 Close the printer cover Paper type Lever position Standard paper single sheet or continuous 0 or 1 Multipart forms single sheet or continuous 2 sheet 3 sheet 4 sheet 1 2 3 Labels 2 Envelopes 3 to 5 ...

Page 64: ...ltipart forms that are free of wrinkles and waves If you need to adjust the loading position use your application software or change the loading position as described on Adjusting the top of form position on page 2 22 When you use side crimped continuous multipart forms the copies may not align with the original If this happens raise the paper guide Labels You must use the tractor as a pull tracto...

Page 65: ...intable area See Printer Specifications on page A 4 for specifications Do not leave labels loaded in the printer between jobs they curl around the platen and may jam when you resume printing To remove the labels from the printer tearoff the fresh supply at the bottom of the printer then press LF FF to advance the remaining labels out of the printer c Caution Never feed labels backwards through the...

Page 66: ... firmly and hold it until it feeds into the printer Use envelopes only under normal temperature and humidity conditions Make sure the printing stays entirely within the printable area The print head must not go past the left or right edge of the envelope or otherthickpaper See PrinterSpecifications on page A 4 for specifications It s a good idea to print a test sample using a normal single sheet o...

Page 67: ...per 82 g m or 22 lb without reloading Follow these steps to install the cut sheet feeder 1 Make sure the printer is turned off Remove the paper guide and open the paper guide cover 2 If the tractor is installed in the pull tractor position remove it and reinstall it in the push tractor position 3 Make sure the paper release lever is in the single sheet position ...

Page 68: ... 4 Hold the cut sheet feeder in both hands and press on the latch levers Fit the notches in the cut sheet feeder over the mountingposts on the printer Releasingthe latch levers locks the cut sheet feeder in place latch lever ...

Page 69: ...with the triangle mark Next slide the right paper guide to roughly match the width of your paper Slide the paper support midway between the paper guides 6 Pull the paper set levers all the way forward until the paper guides retract and lock open to allow for paper loading ...

Page 70: ...9 Adjust the position of the right paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely 10 Push the paper set levers back to clamp the paper against the guide rollers 11 Remove the paper supports from the edge guides and insert the twostackersupports packedwiththe cut sheetfeeder into the holes on the edge guides 12 Attac...

Page 71: ...perforation emerges from below the printer cover This helps the printer feed the printed pages properly and prevents paper jams Pull tractor unit An additional pull tractor C80034 is available as an option You can improve the performance of continuous paper handling by using two tractors at the same time This is especially useful with continuous pre printed forms and multipart forms Follow these s...

Page 72: ... Open the sprocket covers Fit the holes of the paper over the tractor pins of the sprocket units and adjust the sprocket units as necessary See Printing on Continuous Paper on page 2 10 Close the sprocket covers 6 If there is slack in the paper between the push and pull tractors push in and turn the paper feed knob on the right side of the pull tractor to remove the slack 7 See that the paper is n...

Page 73: ...to install and use the roll paper holder 1 Turn off the printer and remove the paper guide 2 Position the roll paper holder beneath the printer as shown below Fit the two holes in the base onto the two positioning pegs on the bottom of the printer c Caution Be careful to avoid dropping the roll paper holder when lifting the printer Only the printer s weight holds it in place 3 Push the paper relea...

Page 74: ...lder Orient the roll so that paper feeds from the bottom of the roll Then turn on the printer 6 Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance 7 Install the paper guide Slide the left edge guide to the center untilitstops attheguidemark Thenslidetherightedgeguide to the opposite guid...

Page 75: ...an use this printer as a network printer by installing the EpsonNet 10 100 BASE TX Ext Print Server C82378 in the printer s parallel interface port See the Administrator s Manual packaged with this option for instructions on installation and use ...

Page 76: ...2 42 Using the Printer ...

Page 77: ...art menu 3 4 Changing the printer driver settings 3 4 Using the Printer Driver with Windows 2000 and NT 4 0 3 5 Accessing the printer driver from Windows applications 3 5 Accessing the printer driver from the Start menu 3 8 Changing the printer driver settings 3 10 Printer Driver Settings Overview 3 11 About the EPSON Status Monitor 3 Utility 3 13 Setting up EPSON Status Monitor 3 3 13 Accessing E...

Page 78: ...s See Accessing the printer driver from the Start menu on page 3 4 To check and change printer driver settings see Changing the printer driver settings on page 3 4 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the printer driver from Windows applications Follo...

Page 79: ... Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Properties window appears andyou seethePaper Graphics andDevice Options menu These menus contain the printer driver settings ...

Page 80: ...ty menus These menus display the printer driver settings 4 To view a menu click the corresponding tab at the top of the window See the next section to change the settings Changing the printer driver settings Your printer driver has four menus Paper Graphics Device Options and Utility For an overview of the available settings see Printer Driver Settings Overview on page 3 11 You can also viewonline...

Page 81: ...ations See Accessing the printer driver from the Start menu on page 3 8 To check and change printer driver settings see Changing the printer driver settings on page 3 10 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the printer driver from Windows applications...

Page 82: ...are from the Windows NT 4 0 operating system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 Select Print Setup or Print from the File menu of your application software The Print or Print Setup dialog box appears ...

Page 83: ...printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Document Properties window appears and you see the Page Setup and Advanced menus These menus contain the printer driver settings ...

Page 84: ...sing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu Note The screen shots used in this procedure are from the Windows NT 4 0 operating system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 Click the Start button and then point to Settings 2 Click Printers ...

Page 85: ...es window which contains the Page Setup and Advanced menus These menus display the printer driver settings When you click Properties the printer software window appears which includes menus used to make the printer driver settings 4 To view a menu click the corresponding tab at the top of the window See the next section to change the settings ...

Page 86: ...n the printer driver For an overview of the available settings see Printer Driver Settings Overview on page 3 11 You can also view online help by right clicking items in the driver and selecting What s this When you finish making your printer driver settings click OK to apply the settings or click Cancel to cancel your changes Once you have checked your printer driver settings and changed them if ...

Page 87: ...solution slows printing Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want Intensity Intensity Control Move the slider to make your printout lighter or darker Print quality Select a print quality option from the Print quality list If you turn on Hi speed you will enter bi directional printing m...

Page 88: ...e other settings The Halftone Color Adjustment dialog box appears For details click the Help button in this dialog box Settings Explanations EPSON Status Monitor 3 You can access the EPSON Status Monitor 3 utility when you click this button To monitor the printer make sure the Monitor the printing statuscheckbox is selected Monitoring Preferences Click this button to open the Monitoring Preference...

Page 89: ... utility is installed when you install the printer driver as described in Chapter 1 Note If you install the driver using Add Printer in the Printers folder or using the Point and Print method EPSON Status Monitor 3 may not functionproperly Ifyouwantto use EPSON StatusMonitor3 reinstall the driver as described in Chapter 1 Setting Up the Printer Before using the EPSON Status Monitor 3 utility be su...

Page 90: ...isplay the selected error notification Select Shortcut icon The selected icon is displayed in the system tray on the taskbar on the PC screen The setting s example is shown on the right window By clicking the shortcut icon you can access the Monitoring Preferences dialog box easily Receive error notification for shared printers Error notification for a shared printer can be received when this chec...

Page 91: ...nd follow the instruction Open the Utility menu then click the EPSON Status Monitor 3 icon To find out how to open the Utility menu See Using the Printer Driver with Windows Me 98 and 95 on page 3 2 or Using the Printer Driver with Windows 2000 and NT 4 0 on page 3 5 When you access the EPSON Status Monitor 3 utility as described above the following printer status window appears You can view print...

Page 92: ...3 16 Using the Printer Software ...

Page 93: ... graphics 4 7 Printed characters are not what you expected 4 7 The print position is not what you expected 4 8 Paper Handling 4 9 Single sheets do not feed properly 4 9 Continuous paper does not feed properly 4 9 Options 4 11 When you use the cut sheet feeder the paper does not feed properly 4 11 Switching between the cut sheet feeder and the push tractor does not work properly 4 12 Using the pull...

Page 94: ...ove the paper release lever back to the appropriate position and press the Load Eject button to clear the paper from the paper path Then set the lever to the position you want to use Press the Pause button to turn off the Pause light if necessary n Paper Out n Pause No paper is loaded in the selected paper source Load paper in the printer Then press the Pause button to turn off the Pause light if ...

Page 95: ...off the Pause light if necessary A single sheet of paper is not fully ejected Press the Load Eject button to eject the sheet Then press the Pause button to turn off the Pause light if necessary Paper is jammed in the printer Clear the paper jam as described in the previous page f Pause The print head is overheated Wait a few minutes the printer resumes printing automatically once the print head ha...

Page 96: ...mp to isolate communication problems between the printer and computer To print a hex dump turn off the printer Next hold down the Load Eject and LF FF buttons while you turn on the printer Then send data from your computer The printer prints all the codes it receives in hexadecimal format Power Supply Power is not being supplied The lights on the control panel do not go on The power cord may be un...

Page 97: ...t be installed properly Check that the software is installed properly for your printer as described in Installing the Printer Software on page 1 20 Check the software s printer settings The interface cable may not match the specifications of the printer or computer Check both ends of the interface cable Make sure the cable meets both the printer and computer specifications The Paper Out light is o...

Page 98: ...n An error has occurred Turn off the printer and turn it on again If the PAUSE light stays on check for a paper jam or ribbon jam If there is no jam contact your dealer or a qualified service person If an error occurs when you switch between single sheets and continuous paper make sure the paper release lever is in the correct position Printed characters have parts missing at the bottom The ribbon...

Page 99: ...n or the ribbon has come loose Reinstall the ribbon cartridge as described in Installing or replacing the ribbon cartridge on page 1 8 The typestyles or characters you sent with your software did not print The software may not be properly configured Check that the software is correctly configured for your printer For instructions see Chapter 3 Using the Printer Software The font selected on the co...

Page 100: ...oftware Page length does not match the length of the paper The page length setting in your application may be incorrect Check the page length set by your application software and adjust it if necessary Ifyouareusingcontinuouspaper changethepagelength inthePrinter Setting mode See Installing and Using Options on page 2 33 Regular gaps occur in the printout One inch skip over perforation may be set ...

Page 101: ... printer andpull outthepaper Insert a new sheet straightinto the paper guide Make sure you re using the right type of paper See the paper specifications under Printer Specifications on page A 4 Paper does not eject completely Use the LF FF button to eject the page Thepapermay betoolong Usepaperthat is within thespecifiedrange See the paper specifications under Printer Specifications on page A 4 Th...

Page 102: ...e paper size and thickness are within the specified range See the paper specifications under Printer Specifications on page A 4 When you use side crimped multipart forms the copies may not align with the original If this happens raise the paper guide to keep the printing position accurate The paper does not eject properly The page may be too long Tear off the fresh supply of paper and eject the pa...

Page 103: ...the edge guide positions are correct Position the edge guides at the diamond shaped guide marks There may be only one sheet left in the bin Add more paper Two or more sheets feed at one time You may have loaded too many sheets in the cut sheet feeder s bin You may have forgotten to fan the stack of paper before loading it into the bin Remove the paper and fan it The paper feed is crooked The paper...

Page 104: ...levermaynotbeintheproperposition Pullthelever forward to load continuous paper or push the lever back to load single sheets Paper feed is crooked or the paper jams The pull tractor and push tractor sprockets are not aligned correctly When using both tractors be sure that the sprockets on both are positioned evenly The paper may have too much slack Adjust the position of the sprockets to take up an...

Page 105: ...ecifications A 4 Mechanical A 4 Electronic A 6 Electrical A 7 Environmental A 8 Paper A 8 Printable area A 11 Paper alignment A 15 Command Lists A 16 EPSON ESC P2 control codes A 16 IBM PPDS emulation control codes A 17 Contacting Customer Support A 18 Customer support in India A 19 ...

Page 106: ...de is still dirty or dusty clean them with a soft clean cloth dampened with a mild detergent dissolved in water Keep the printer cover in place and lower it until it lies flat on the top of the printer to prevent water from getting inside the printer c Caution Never use alcohols or thinners to clean the printer these chemicals can damage the printer components as well as the case Be careful not to...

Page 107: ...printer Make sure the printer is turned off 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer 3 Attach the paper guide 4 If a pull tractor is installed remove it If any options are installed remove them and pack them in their original boxes 5 Make sure that the print head is not hot Then remove the ribbon cartridge as described in Chapter 1 Set...

Page 108: ...d 142 cps at 17 cpi 166 cps at 20 cpi Printing direction Bidirectional logic seeking for text and graphics printing Unidirectional text or graphics printing can be selected using software commands Line spacing 1 6 inch or programmable in 1 360 inch increments Printable columns 136 columns at 10 cpi Resolution 360 360 dpi maximum Paper feed methods Friction top paper entry Push tractor rear paper e...

Page 109: ...ribbon 200 million strokes per wire Dimensions and weight Height 163 5 mm 6 4 inches Width 546 mm 21 5 inches Depth 275 mm 10 8 inches excluding the knob paper release lever etc Weight approx 6 6 kg 14 5 lb Ribbon Black ribbon cartridge 7754 ribbon life 3 million characters Draft 10 cpi Black film ribbon cartridge 7770 ribbon life 0 3millioncharacters LQ 10 cpi 48 dots character Acoustic noise App...

Page 110: ...N Sans Serif 10 12 15 cpi proportional EPSON Courier 10 12 15 cpi EPSON Prestige 10 12 cpi EPSON Script 10 cpi EPSON OCR B 10 cpi EPSON Orator 10 cpi EPSON Orator S 10 cpi EPSON Script C proportional Scalable fonts EPSON Roman 10 5 8 32 pt every 2 pt EPSON Sans Serif 10 5 8 32 pt every 2 pt EPSON Roman T 10 5 8 32 pt every 2 pt EPSON Sans Serif H 10 5 8 32 pt every 2 pt Bar code fonts EAN 13 EAN 8...

Page 111: ...SO 8859 15 Character sets 14 international character sets and one legal character set USA France Germany UK Denmark I Sweden Italy Spain I Japan Norway Denmark II Spain II Latin America Korea Legal Latter 7 sets can be selected only with the ESC R command Universal UPS Model Rated voltage range 100 to 240 V Input voltage range 90 to 270V Rated frequency range 50 to 60 Hz Input frequency range 49 5...

Page 112: ... Operation 5 to 35 C 41 to 95 F 10 to 80 RH Storage 30 to 60 C 22 to 140 F 0 to 85 RH Temperature 15 to 25 C 59 to 77 F Humidity 30 to 60 RH Width Paper guide 148 to 420 mm 5 8 to 16 5 inches Cut sheet feeder 182 to 420 mm 7 2 to 16 5 inches Length Paper guide 100 to 364 mm 3 9 to 14 3 inches Cut sheet feeder 210 to 364 mm 8 3 to 14 3 inches Thickness Paper guide 0 065 to 0 14 mm 0 0025 to 0 0055 ...

Page 113: ...es Copies 1 original up to 3 copies Thickness 0 12 to 0 32 mm 0 0047 to 0 013 inch Weight 40 to 58 g m 14 to 15 lb Binding Line glued at the top of form Size No 6 165 92 mm 6 5 3 6 inches No 10 241 105 mm 9 5 4 1 inches Thickness 0 16 to 0 52 mm 0 0063 to 0 0205 inch Weight 45 to 90 g m 12 to 24 lb Size 148 100 mm 5 8 3 9 inches Thickness 0 22 mm 0 0087 inch Weight 192 g m 51 lb ...

Page 114: ...to 22 lb Weight one sheet of multipart 40 to 58 g m 12 to 15 lb Binding Spot glued or crimp bound on both sides Label size 23 8 63 5 mm 15 16 2 5 inches minimum 2 5mm 0 1 inch corner radius minimum Backing sheet width 101 6 to 406 4 mm 4 0 to 16 0 inches Backing sheet length 101 6 to 558 8 mm 4 0 to 22 0 inches Backing sheet thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inch Total thickness 0 16 to 0...

Page 115: ...re 3 0 mm 0 12 inch each The maximum paper width is 420 mm 16 5 inches and the maximum printable width is 345 44 mm 13 6 inches For single sheets wider than 364 mm 14 3 inches the side margins increase proportionally to match the width of the paper C The minimum bottom margin is 4 2 mm 0 17 inch B B C B C A A printable area printable area ...

Page 116: ...h B The minimum left and right margins are 13 mm 0 51 inch each The maximum paper width is 406 4 mm 16 0 inches and the maximum printable width is 345 44 mm 13 6 inches For continuous paper wider than 377 8 mm 14 9 inches the side margins increase proportionally to match the width of the paper A A B B Printable area ...

Page 117: ... paper A The minimum top margin is 4 2 mm 0 17 inch B The minimum left margin is 3 0 mm 0 12 inch The minimum right margin is 3 0 mm 0 12 inch The maximum printable width is 203 2 mm 8 0 inches A B printable area ...

Page 118: ... right margin is 13 0 mm 0 51 inch B The minimum top margin is 1 2 mm 0 05 inch C The minimum top bottom right left margin on the label is 3 0 mm 0 12 inch The minimum printable width is 63 5 mm 2 5 inches The maximum base sheet width is 406 4 mm 16 0 inches B A A C C C C ...

Page 119: ...A 15 A Paper alignment Printing starts at 0 on the scale The unprintable area is to the left of the 0 ...

Page 120: ...C ESC U ESC EM Paper feeding FF LF ESC 0 ESC 2 ESC 3 ESC CR Page format ESC C ESC C ESC C 0 ESC Q ESC l ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC y ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character ...

Page 121: ...r feeding FF LF ESC 5 ESC A ESC A AGM ESC 0 ESC 1 ESC 2 ESC 3 ESC 3 AGM CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T E...

Page 122: ...r your area is not listed below contact the dealer where you purchased your product Customer support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your...

Page 123: ...ucts Enquiry and Technical Query are available Epson India Head Office Bangalore Epson India Regional Offices Phone 5321 266 70 Fax 5581799 5321095 Help Desk Phone 5321 625 Mumbai Phone 8261516 17 Fax 8257287 Help Desk Phone 8261515 Delhi Phone 3352051 53 Fax 3352054 Help Desk Phone 3706222 Chennai Phone 8203940 41 Fax 8272463 Help Desk Phone 8218659 Kolkata Phone 2871355 Fax 2871357 Help Desk Pho...

Page 124: ...A 20 ...

Page 125: ...ng EPSON A 18 Continuous paper printing 2 10 to 2 26 Control panel 2 2 to 2 10 4 2 Customer support A 18 Cut sheet feeder 2 33 to 2 37 D Data length 2 7 Default settings changing 2 9 to 2 10 option list 2 3 to 2 4 Driver See Printer driver E Emulation See IBM PPDS emulation ENERGY STAR Compliance 4 Envelopes printing 2 32 EPSON Status Monitor 3 utility 1 22 3 13 to 3 15 Error indication 4 2 to 4 3...

Page 126: ... 11 to 3 12 Printer software installing 1 20 to 1 22 Print Head Caution Symbol 3 R Removing printed document from push tractor 2 15 to 2 16 Ribbon cartridge 1 8 to 1 12 Roll paper default setting 2 9 printing 2 39 to 2 40 Roll paper holder 2 39 to 2 40 S Safety instructions 2 to Self test 1 13 to 1 15 Single sheets printing 2 27 Skip over perforation 2 5 Software default setting 2 6 See Printer so...

Page 127: ...IN 3 U Unidirectional Uni d printing See Print direction Unpacking the Printer 1 2 to 1 3 ...

Page 128: ...ver control panel paper guide paper release lever paper supports paper guide cover knob edge guides tractor ribbon cartridge parallel interface paper tension unit paper thickness lever power switch power cord serial interface ...

Page 129: ...PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 ...

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