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• If the product's print head stops moving or making noise, and the charging process has not finished

after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is
still in progress. If it is still in progress, contact Epson for help.

Parent topic:

Solving Setup Problems

Related tasks

Refilling the Ink Tanks

Software Installation Problems

If you have problems while installing your product software, try these solutions:

• Make sure your product is turned on and any necessary cables are securely connected at both ends. If

you still have problems installing software, disconnect the cable and carefully follow the instructions on
the

Start Here

sheet. Also make sure your system meets the requirements for your operating system.

• Close any other programs, including screen savers and virus protection software, and install your

product software again.

• In Windows, make sure your product is selected as the default printer and the correct port is shown in

the printer properties.

• If you see any error message or your software does not install correctly in Windows, you may not have

software installation privileges. Contact your System Administrator.

Parent topic:

Solving Setup Problems

Related concepts

Uninstall Your Product Software

Related references

Windows System Requirements
OS X System Requirements

USB Connection Problems

If you used a USB cable to connect to a computer that has multiple peripherals, make sure the computer
is grounded. Otherwise, you may feel a slight electric shock when touching your product.

Parent topic:

Solving Setup Problems

Solving Network Problems

Check these solutions if you have problems setting up or using your product on a network.

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Summary of Contents for L365

Page 1: ...L365 User s Guide ...

Page 2: ......

Page 3: ...nnect Solutions for Smartphones Tablets and More 20 Using the Epson iPrint Mobile App 20 Using Epson Email Print 20 Using Epson Remote Print 21 Wi Fi Networking 22 Wi Fi Infrastructure Mode Setup 22 Wi Fi Protected Setup WPS 23 Using WPS to Connect to a Network 23 Printing a Network Status Sheet 24 Changing or Updating Network Connections 24 Changing a USB Connection to a Wi Fi Connection 24 Conne...

Page 4: ... Windows 48 Image Options and Additional Settings Windows 49 Header Footer Settings Windows 49 Selecting a Printing Preset Windows 50 Selecting Extended Settings Windows 52 Extended Settings Windows 53 Printing Your Document or Photo Windows 54 Checking Print Status Windows 56 Selecting Default Print Settings Windows 56 Changing the Language of the Printer Software Screens 57 Changing Automatic Up...

Page 5: ...8 Available Image Adjustments Full Auto Mode 81 Scanning in Home Mode 81 Selecting a Scan Area Home Mode 84 Available Image Adjustments Home Mode 87 Selecting a Scan Size Home Mode 88 Scanning in Office Mode 91 Selecting a Scan Area Office Mode 92 Available Image Adjustments Office Mode 94 Scanning in Professional Mode 95 Available Image Types Professional Mode 98 Selecting a Scan Area Professiona...

Page 6: ...e Product Buttons 128 Checking the Nozzles Using a Computer Utility 130 Print Head Cleaning 132 Cleaning the Print Head Using the Product Buttons 132 Cleaning the Print Head Using a Computer Utility 133 Ink Tube Flushing 135 Flushing the Ink Tubes Using a Computer Utility 136 Print Head Alignment 137 Aligning the Print Head Using a Computer Utility 138 Cleaning the Paper Path 140 Checking the Numb...

Page 7: ...Copying Problems 155 Product Makes Noise But Nothing Copies 156 Copies are Cut Off 156 Product Makes Noise When It Sits for a While 156 Solving Paper Problems 156 Paper Feeding Problems 157 Paper Jam Problems 157 Paper Ejection Problems 158 Solving Problems Printing from a Computer 159 Nothing Prints 159 Product Icon Does Not Appear in Windows Taskbar 160 Printing is Slow 160 Solving Page Layout a...

Page 8: ... Patchy at the Edges 171 Image is Too Dark 171 Back of Original Image Appears in Scanned Image 171 Ripple Patterns Appear in an Image 172 Image is Scanned Upside Down 172 Scanned Image Colors Do Not Match Original Colors 172 Scan Area is Not Adjustable in Thumbnail Preview 173 Scanned Image Edges are Cropped 173 Uninstall Your Product Software 173 Uninstalling Product Software Windows 174 Uninstal...

Page 9: ...ications 184 Environmental Specifications 184 Safety and Approvals Specifications 185 Notices 186 Trademarks 186 Copyright Notice 186 A Note Concerning Responsible Use of Copyrighted Materials 187 Default Delay Times for Power Management for Epson Products 187 Copyright Attribution 187 ...

Page 10: ......

Page 11: ...11 L365 User s Guide Welcome to the L365 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...or Smartphones Tablets and More Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Adjusting Control Panel Position Parent topic Product Basics Control Panel Buttons and Lights 1 The WiFi light 2 The power button and the power light 3 The Wi Fi button 4 The network status button 5 The B W copy button ...

Page 13: ...adjust the position of the control panel to make it easier to use To raise the control panel lift it up from the bottom To lower the control panel squeeze the release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent topic Using the Control Panel Product Parts Locations See these sections to ident...

Page 14: ...14 Product Parts Inside Product Parts Back Parent topic Product Basics Product Parts Top 1 Edge guide 2 Sheet feeder 3 Paper support 4 Feeder guard 5 Output tray 6 Control panel ...

Page 15: ...15 1 Document cover 2 Scanner glass Parent topic Product Parts Locations ...

Page 16: ...16 Product Parts Inside 1 Scanner unit 2 Ink tubes 3 Ink tank unit 4 Ink tanks 5 Print head in home position Parent topic Product Parts Locations ...

Page 17: ...uct enters sleep mode or turns off automatically if it is not used for a period of time You can adjust the time period before power management but increasing the time reduces the product s energy efficiency Changing the Power Off Timer Setting Windows Changing the Power Off Timer Setting OS X Parent topic Product Basics ...

Page 18: ...ick the product icon in the Windows taskbar and select Printer Settings 2 Click the Maintenance tab and select Printer and Option Information You see this window 3 In the drop down menu select the length of time after which you want the product to automatically turn off when it is not in use 4 Click Send 5 When you see the time you selected listed as the Current Printer Setting click OK ...

Page 19: ...m Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select Printer Settings You see this window 3 Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting 4 Click Apply 5 Close the Printer Settings window Parent...

Page 20: ...nly to learn more about Epson iPrint and check the compatibility of your mobile device 3 Download Epson iPrint from the Apple App Store or Google Play 4 Connect your mobile device to the same wireless network that your product is using 5 Print from your mobile device to your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using Ep...

Page 21: ...l enabled product anywhere in the world 1 Set up your product for network printing See the link below 2 Visit latin epson com connect website available in Spanish only to learn more about Remote Print and how to download the software 3 Download and install the Remote Print software 4 Obtain the email address and optional access key of the Epson product you want to use for printing and enter this a...

Page 22: ...et Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface ...

Page 23: ...t to a Network Parent topic Wi Fi Networking Using WPS to Connect to a Network If you have a WPS enabled router or access point you can use Wi Fi Protected Setup WPS to connect your device to the network Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the de...

Page 24: ...computer using a USB connection you can change to a Wi Fi connection or add a Wi Fi connection to print wirelessly 1 Do one of the following If you want to use only a Wi Fi connection disconnect the USB cable from your product With Windows also uninstall your product software If you want to add a Wi Fi connection in addition to a USB connection leave the USB cable connected to your product 2 Downl...

Page 25: ...indows Uninstall your product software OS X Go to the next step 2 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections ...

Page 26: ...or Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension ...

Page 27: ...27 3 Pull out the output tray and open the paper stopper Note If you print on legal size or longer paper leave the paper stopper closed 4 Slide the edge guide left ...

Page 28: ...face to even the edges 6 Slide the edge guide against the paper but not too tightly 7 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide ...

Page 29: ...eferences Paper Loading Capacity Related tasks Loading Envelopes Loading Paper for Photos Loading Paper for Photos You can print photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 3 Pull out the output tray and open the paper stopper ...

Page 30: ... edge guide left 5 Insert paper glossy or printable side up and short edge first against the right side If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges ...

Page 31: ...ge first no matter which way your photo faces Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents Loading Envelopes Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 m...

Page 32: ...32 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 3 Pull out the output tray and open the paper stopper ...

Page 33: ...e the edge guide left 5 Load up to 10 envelopes against the right side Load them printable side up and flap edge left 6 Slide the edge guide against the envelopes but not too tightly 7 Flip the feeder guard back ...

Page 34: ...or Photos Paper Loading Capacity Paper type Load up to this many sheets Plain paper Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Approx 100 sheets Epson Bright White Paper Epson Presentation Paper Matte Epson High Quality Ink Jet Paper 80 sheets Epson Premium Presentation Paper Matte 20 sheets Epson Premium Photo Paper Glossy 20 sheets Plain paper Legal 8 5 14 inches 216 356 mm...

Page 35: ... 100 Epson Premium Photo Paper Glossy 4 6 inches 102 152 mm S041808 S041727 40 100 5 7 inches 127 178 mm S041464 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041062 100 Epson Premium Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041257 S042180 50 100 Note Paper media availability varies by country Parent topic ...

Page 36: ...elect this paper Type or Media Type setting Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Envelopes Envelope Parent topic Loading Paper ...

Page 37: ...scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other Note The edges of your ...

Page 38: ...out 0 2 inch 4 5 mm from the top and side edges Manually position your original away from the edges to prevent cropping 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning ...

Page 39: ... or photo press the B W copy button To copy a color document or photo press the color copy button To make more than one copy repeatedly press the B W copy button or the color copy button for the number of copies you need up to 20 copies For example to make 4 copies press the button four times Make sure you press the button in intervals of less than one second To copy in draft mode press and hold t...

Page 40: ...40 Placing Originals on the Product ...

Page 41: ...int with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automati...

Page 42: ...ces to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 5 Select the orientation of your document Note If you are printing an envelope select Landscape ...

Page 43: ...g options you want 11 To print multiple copies and arrange their print order select the Copies options 12 To preview your job before printing select Print Preview 13 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 14 To reduce noise during printing when you select Plain Paper Bright White Paper and the Standard Quality setting se...

Page 44: ...ts of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note You will need to print one side and flip the paper over manually to print the o...

Page 45: ...w like this 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Print a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing ...

Page 46: ... double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options f...

Page 47: ... Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add the following features click the Watermark Features button Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own waterma...

Page 48: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 49: ...e readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce prin...

Page 50: ...me date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options...

Page 51: ...lace your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK ...

Page 52: ...ct additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 53: ...he Extended Settings window Show Progress Meter Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems Pag...

Page 54: ... Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Extended Settings Windows Printing Your Document or Phot...

Page 55: ...55 You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Page 56: ...ick Pause To restart printing right click on any paused print job and click Restart Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new defaul...

Page 57: ... them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer s...

Page 58: ...ge you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select ...

Page 59: ...e feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings ...

Page 60: ...cument or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Detail...

Page 61: ...ote The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 62: ... check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings ...

Page 63: ... OS X Selecting Page Setup Settings OS X Print Quality Options Mac OS X You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Fast Economy For the fastest printing with draft quality Economy For fast printing with reduced quality Normal For everyday text and im...

Page 64: ...select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Note If ...

Page 65: ...ges on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X ...

Page 66: ...h pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off co...

Page 67: ... Parent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can cus...

Page 68: ... Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off F...

Page 69: ...Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job and control printing 1 Click the printer icon when it appears in the Dock You see the print status window ...

Page 70: ...obs click Pause or Pause Printer To display other printer information click Settings Parent topic Printing Your Document or Photo OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Scan or Printers Scanners select your product and se...

Page 71: ...Media Type setting High Speed Printing Speeds up printing but may reduce print quality Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a sh...

Page 72: ...om a Scanning Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Buttons You can scan an image and save it as a PDF using your product s control panel buttons 1 Make sure you installed the product software and connected the product to your computer Note You must connect your product with a USB cable to scan using the buttons 2 Press the ...

Page 73: ... or Select Scanner OS X drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan Icon ...

Page 74: ... the Applications folder open the Epson Software folder and double click the EPSON Scan icon You see an Epson Scan window like this Parent topic Starting a Scan Related tasks Scanning with OS X Using Image Capture ...

Page 75: ...Starting a Scan from a Scanning Program You can start Epson Scan from a TWAIN compliant scanning program to select scan settings scan and open the scanned image in the program 1 Open your scanning program and select its scanning option See your scanning program help for instructions ...

Page 76: ...ms you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an Epson Scan window like this ...

Page 77: ...pic Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Full Auto Mode This mode automatically detects the type of content you are scanning selects settings for it and saves your scanned image You can also select various image adjustment options Home Mode You can select setting groups based on the type of content you are scanning You c...

Page 78: ... Scan Settings Related tasks Scanning in Full Auto Mode Scanning in Home Mode Scanning in Office Mode Scanning in Professional Mode Scanning in Full Auto Mode When you scan in Full Auto Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can change the scanned file settings and selec...

Page 79: ...79 You see this window ...

Page 80: ...n To change the scanned file settings click File Save Settings 3 Click Scan Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Image Adjustments Full Auto Mode Parent topic Sele...

Page 81: ...hen correctly rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect this option and scan again Parent topic Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning pr...

Page 82: ...82 You see this window 2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original ...

Page 83: ... the area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save...

Page 84: ...lect the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings ...

Page 85: ...e Preview image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image ...

Page 86: ...te a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 87: ...rquee icon 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Home Mode Available Image Adjustments Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the ...

Page 88: ...he level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size ...

Page 89: ...e appears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 90: ...ed file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size Parent topic Scanning...

Page 91: ...our scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting You see this window ...

Page 92: ...lick OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related con...

Page 93: ... create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 94: ...ected marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Not all adjustment settings may be available depending on ot...

Page 95: ... Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When ...

Page 96: ...96 You see this window ...

Page 97: ...u want to use Before making adjustments click the image or scan area in the Preview window 10 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 11 Click Scan You see the File Save Settings window 12 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in ...

Page 98: ...ou can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific image Adjustments settings for a scanned image Just be sure to click inside the scan area b...

Page 99: ...99 1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image ...

Page 100: ...ired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 101: ... the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Not all adjustment s...

Page 102: ... You can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the se...

Page 103: ...ge as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you...

Page 104: ...ne appears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 105: ... size of the scanned file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size ...

Page 106: ...humbnail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected If the Thumbnail checkbox is selected clicking the Preview button opens a thumbnail preview Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually If the Thumb...

Page 107: ... same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 15...

Page 108: ...t control how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders ...

Page 109: ...d optional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when m...

Page 110: ...g Show Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi TIFF format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with OS X Using Image Capture With OS X you can scan with your product using an image editing application such as Image Capture 1 Open an image e...

Page 111: ...ode setting indicating where you placed your original if available Select any other available scan settings as necessary 5 Select the folder in which you want to save your scanned file in the Scan To pop up menu 6 Click Scan ...

Page 112: ...nes or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Restoration Restores the colors in faded photos automatically Parent topic Scanning with OS X Using Image Capture Scanning Special Proje...

Page 113: ...Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 When you finish selecting all your settings click Scan You see the File Save Settings window 7 Select PDF as the Type setting ...

Page 114: ...delete or reorder the scanned pages click Edit page Delete or reorder the pages using the icons that appear on the bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Cli...

Page 115: ...iginal on your product for scanning 2 Start Epson Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves ...

Page 116: ...116 Related tasks Selecting the Scan Mode Related topics Starting a Scan Selecting Epson Scan Settings ...

Page 117: ...tles and bottle caps Do not tilt or shake an ink bottle after removing its seal otherwise ink may leak Ink Refilling Precautions Use ink bottles with the correct part number for this product The use of non Epson ink may cause damage that is not covered by Epson s warranty and under certain circumstances may cause erratic product behavior This product requires careful handling of ink Ink may splatt...

Page 118: ...ottle and Ink Tank Information To maintain optimum print head performance some ink is consumed from all ink tanks during printing and when performing maintenance operations such as cleaning the print head The ink bottles may contain recycled materials but this does not affect product function or performance When printing in monochrome or grayscale color ink may be used instead of black ink dependi...

Page 119: ... from Epson using a utility on your Windows computer Note You may see the Epson Special Offers screen every time you print if your computer is connected to the Internet Select Do not display this message again and click Decline to disable online offers Promotional offers are not valid in Latin America 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 120: ...120 You see this window 2 To disable promotional offers deselect the Display Epson Offers checkbox Promotional offers not available in Latin America Parent topic Check Ink Levels ...

Page 121: ...paper type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to the ink charging process This process is carried out the first time you turn on the printer and guarantees better performance Do not load paper before refilling the ink tanks Ink Bottle Part Numbers Parent topic Refilling Ink Ink Bottle Part Numbers Use these part numbers when you purc...

Page 122: ... paper under the ink tank area in case of spills 2 Turn on your product 3 Make sure the power light is on but not flashing 4 Unhook the ink tank unit from the product and lay it down Note Do not pull on the ink tubes 5 Open the ink tank unit cover then remove the cap of the ink tank that you re going to refill ...

Page 123: ...y ink 6 Snap off the tip of the bottle cap but do not dispose of it so you can use it to seal the bottle cap later if necessary Then remove the bottle cap and carefully remove the protective seal avoid touching the ink underneath the seal then close the bottle cap tightly Note Make sure the color of the ink bottle matches the ink color you want to refill ...

Page 124: ...124 Caution Close the bottle cap tightly otherwise ink may leak 7 Refill the ink tank with the correct color ink up to the upper line on the ink tank ...

Page 125: ...fter filling the ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 9 Place the cap securely on the ink tank 10 Repeat the previous steps as necessary for each ink color you need to refill ...

Page 126: ...126 11 Close the ink tank unit cover 12 Hook the ink tank unit onto the product Parent topic Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions ...

Page 127: ...so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first Print Head Nozzle Check Print Head Cleaning ...

Page 128: ...buttons on your product 1 Press the power button to turn the product off 2 Load a few sheets of plain paper in the product 3 Hold down the stop button and press the power button to turn the product on 4 When the product turns on release both buttons The product begins printing a nozzle check pattern ...

Page 129: ...re are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps the print head is clean and you can continue printing If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check ...

Page 130: ...plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check You see a window like this ...

Page 131: ...inted pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check ...

Page 132: ...n the print head using the buttons on your product 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Hold down the stop button for 3 seconds to start the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may dama...

Page 133: ...the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Click Start to begin the cleaning cycle The power light flashes thr...

Page 134: ...nd remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean ...

Page 135: ...ill does not improve flush the ink tubes Parent topic Print Head Cleaning Related concepts Print Head Nozzle Check Ink Tube Flushing Ink Tube Flushing If you still see white or dark lines or missing colors in your printouts even after cleaning the print head several times you can flush the ink tubes Flushing the ink tubes replaces all the ink inside the tubes so flush the ink only if you cannot im...

Page 136: ...Computer Utility Parent topic Print Head Maintenance Related references Product Light Status Flushing the Ink Tubes Using a Computer Utility You can use the Power Ink Flushing utility to flush the ink tubes 1 Make sure there are no warnings or errors indicated by the product control panel 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows t...

Page 137: ...any improvement turn off the product and wait at least 12 hours Then check the print quality again If quality still does not improve contact Epson for support Parent topic Ink Tube Flushing Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands yo...

Page 138: ...e indicating errors 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select...

Page 139: ...139 You see a window like this 6 Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set Vertical alignment ...

Page 140: ...he back of a printout you can clean the paper path to remove any excess ink 1 Load a few sheets of plain paper in the product 2 Use the product control panel to make a copy but without placing a document on the scanner glass Note Make sure there is no dust or stains on the scanner glass or document cover 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the pa...

Page 141: ...s You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab 4 Select Printer and Option Information You see this window ...

Page 142: ... of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select Printer and Option Information You see this window 3 After checking the number of sheets fed into the pri...

Page 143: ... 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical...

Page 144: ...revent ink from leaking when transporting the ink bottles 1 Turn off the product 2 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move to the far right then turn the product off again 3 Secure the print head to the case with tape Caution Do not place tape on the white flat cable inside...

Page 145: ... Close the output tray and paper support if necessary 7 Unplug the power cable 8 Disconnect any connected cables 9 Unhook the ink tank unit from the product and lay it down Note Do not pull on the ink tubes ...

Page 146: ...2 Place the product in its original packaging materials if possible or use equivalent cushioning around the product Caution Keep the product level during transport Otherwise ink may leak Do not put opened ink bottles in the box with product Parent topic Cleaning and Transporting Your Product Related concepts Print Head Alignment Print Head Cleaning ...

Page 147: ... updates to your product software Visit the driver download site at global latin epson com Soporte website available in Spanish and Portuguese only Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab i...

Page 148: ...for the power light to stop flashing before turning off the product The power light is flashing The light is flashing The ink pads need to be replaced You must contact Epson for support The power light is on The ink light is on Initial ink charging may not be complete See the Start Here poster for instructions The paper light is flashing Paper is jammed in the product Remove the jammed paper and p...

Page 149: ...g the firmware again If the error continues contact Epson for support The power light is flashing The ink light is flashing The paper light is flashing The WiFi light is flashing green and orange Open the scanner unit and remove any paper or protective materials inside the printer Turn the product off and then back on again Parent topic Solving Problems Related references Where to Get Help Paper J...

Page 150: ... a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Alignment Print Head Cleaning Uninstall Your Product Software Related references Where to Get Help Solving Setup Problems Check these sections if you have problems while setting up your product Noise After Filling the Ink Software Installation Problems USB...

Page 151: ...perating system Close any other programs including screen savers and virus protection software and install your product software again In Windows make sure your product is selected as the default printer and the correct port is shown in the printer properties If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contac...

Page 152: ...ss point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions Verify that your router or access point is operating correctly by connecting to it from your computer or another devi...

Page 153: ...rk settings to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you initialize your router so note the next step before initializing it 4 Download your product software from the Epson website using the in...

Page 154: ...twork settings are correct If the network status is Disconnected check any cable connections and turn your product off and then on again If you are using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Make sure your computer and product are both using the same wireless network If networ...

Page 155: ...ng Epson Scan again Check the connection setting and test the connection using Epson Scan Settings Windows 8 x Navigate to the Apps screen and select EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button Windows other versions Click or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Settings Make sure the Connection setting is set to Network t...

Page 156: ...per size for copies is either A4 8 3 11 7 inches 210 297 mm or Letter 8 5 11 inches 216 279 mm To change the default paper size to A4 8 3 11 7 inches 210 297 mm make sure the product is turned off then hold down the color copy button and press the power button to turn the product on When the product turns on release both buttons To change the default paper size to Letter 8 5 11 inches 216 279 mm m...

Page 157: ...g more sheets at a time Do not load more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up ...

Page 158: ... Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic ...

Page 159: ...nt jobs from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s ...

Page 160: ...ect Printing Preferences and select your product name again if necessary 3 Click the Maintenance tab 4 Click the Monitoring Preferences button 5 Click the checkbox for the option that adds the shortcut icon to the taskbar 6 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Printing is Slow If printing becomes slow try these solutions Make sure your s...

Page 161: ...e Maintenance or Utility tab select Extended Settings or Speed and Progress and select the following settings High Speed Copies Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings...

Page 162: ...nt topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings OS X Selecting Additional Layout and Print Options Windows Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are printing and you want to ski...

Page 163: ...re any cables are securely connected at both ends In Windows delete all print jobs from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and s...

Page 164: ...e the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Print Layout Options OS X Related topics Loading Paper Slanted Printout If your printouts are slanted try th...

Page 165: ...g try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head You may need to refi...

Page 166: ...e paper to print on the other side Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Clean the paper path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Fain...

Page 167: ...ize later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Incorrect Colors If your...

Page 168: ...reinstalling it Parent topic Solving Scanning Problems Related references Windows System Requirements OS X System Requirements Cannot Start Epson Scan If you cannot start Epson Scan try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure Epson Scan is selected in your scanning program Make sure your computer is not running in a...

Page 169: ...ions if a scanned image on your computer screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Image is Scanned Upside Down Scanned Image C...

Page 170: ...e cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended Caution Do not spray glass cleaner directly on the scanner glass Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original...

Page 171: ... thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark try these solutions Adjust these Epson Scan settings if available and try scanning again Auto Exposure Brightness Histogram Adjustment Check the brightness and contrast settings of your computer monitor P...

Page 172: ...ientation setting and scan again Note Auto Photo Orientation will not work when you scan newspapers magazines documents illustrations or line art or images smaller than 2 inches 5 1 cm on any side Parent topic Solving Scanned Image Quality Problems Related tasks Scanning in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your co...

Page 173: ...ge Preview Guidelines Related tasks Selecting a Scan Area Professional Mode Selecting a Scan Area Office Mode Selecting a Scan Area Home Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly Parent topic Solving Scanned Image Quality ...

Page 174: ...oduct and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and ...

Page 175: ...7 Select the checkbox for each software program you want to uninstall 8 Click Uninstall 9 Follow the on screen instructions to uninstall the software 10 To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remo...

Page 176: ...em Then call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Brazil State capitals and metropolitan areas 4003 0376 Other areas 0800 880 0094 Chile 56 2 2484 3400 Colombia Bogota 57 1 523 5000 Other cities 018000 915235 Costa Rica 800 377 6627 Dominican Republic 1 888 760 0068 Ecuador 1 800 000 044 El Salvador 800 6570 Guatemala 1 800 835 0358 Honduras 800 0122 Code ...

Page 177: ... digits wait for a message then enter code If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit global latin epson com or call your nearest Epson sales office website availa...

Page 178: ... Electrical Specifications Environmental Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 Note Visit Epson s support website at global latin epson com Soporte for the latest in com...

Page 179: ... the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches ...

Page 180: ...o 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note Print quality may decline in the expanded printable area Single sheets 1 Margins 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 57 inches 40 mm minimum 3 Reduced print quality area bottom 1 26 inches 32 mm minimum ...

Page 181: ...rea right 0 71 inch 18 mm minimum 4 Reduced print quality area left 1 57 inches 40 mm minimum Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device CIS Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan ...

Page 182: ...tles must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to the ink charging process This process is carrie...

Page 183: ...Wireless security WPA2 PSK AES WPA2 compliant with support for WPA WPA2 Personal WEP 64 128 bit Frequency range 2 4 GHz Communication mode Infrastructure mode Ad hoc mode not supported for IEEE 802 11n Security protocol SSL TLS HTTPS Client Parent topic Technical Specifications Dimension Specifications Height Stored 5 7 inches 145 mm Printing 11 inches 279 mm Width Stored 19 inches 482 mm Printing...

Page 184: ... to 0 3 A 220 to 240 V model 0 3 A Power consumption with USB connection Printing Approximately 11 W ISO IEC24712 Ready mode Approximately 3 6 W Sleep mode Approximately 1 3 W Power off mode Approximately 0 3 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensat...

Page 185: ...pecifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B Notice for Argentina CNC ID C 12902 Parent topic Technical Specifications ...

Page 186: ...ans electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or thi...

Page 187: ...ponsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Produc...

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