Epson L3060 series User Manual Download Page 93

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Solving Problems

Checking the Printer Status

Checking the Error Indicators on the Printer

When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.

: On

: Flashing slowly

: Flashing fast

Light

Situation

Solutions

No paper is loaded or more than one sheet
has been fed at a time.

Load paper and press the

button.

A paper jam has occurred.

Remove the paper and press the

button.

Initial ink charging may not be complete.

See the

Start Here

poster to complete initial ink

charging.

The

light and

light flash alternately.

An ink pad is nearing or at the end of its
service life.

The ink pads need to be replaced.

Contact Epson or an authorised Epson service
provider to replace the ink pad*. It is not a user-
serviceable part.

When a message saying that you can continue
printing is displayed on the computer, press the

button to continue printing. The

lights stop flashing for the time being, however, they
will continue to flash at regular intervals until the ink
pad is replaced.

A printer error has occurred.

Open the scanner unit and remove any paper or
protective material inside the printer. Turn the power
off and on again.

If the error continues to occur after turning the power
off and on again, contact Epson support.

Wi-Fi connection error has occurred.

Press the

button to clear the error and try again.

User's Guide

Solving Problems

Summary of Contents for L3060 series

Page 1: ...User s Guide NPD5757 00 EN ...

Page 2: ...penses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the...

Page 3: ...ITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTI...

Page 4: ...ork Status Using Network Light 23 Printing a Network Connection Report 23 Printing a Network Status Sheet 29 Replacing or Adding New Access Points 30 Changing the Connection Method to a Computer 30 Restoring the Network Settings from the Control Panel 31 Loading Paper Paper Handling Precautions 32 Available Paper and Capacities 33 List of Paper Types 33 Loading Paper in the Rear Paper Feed 34 Plac...

Page 5: ...ig on Mac OS 81 Windows Printer Driver 82 Guide to Windows Printer Driver 83 Making Operation Settings for the Windows Printer Driver 85 Mac OS Printer Driver 85 Guide to Mac OS Printer Driver 86 Making Operation Settings for the Mac OS Printer Driver 87 Epson Scan 2 Scanner Driver 88 Epson Event Manager 88 Epson Easy Photo Print 89 E Web Print for Windows Only 89 EPSON Software Updater 90 Uninsta...

Page 6: ... Scanning 111 Cannot Start Scanning when Using the Control Panel 112 Scanned Image Problems 112 Uneven Colors Dirt Spots and so on Appear when Scanning from the Scanner Glass 112 The Image Quality Is Rough 112 Offset Appears in the Background of Images 113 Text is Blurred 113 Moiré Patterns Web Like Shadows Appear 113 Cannot Scan the Correct Area on the Scanner Glass 114 Cannot Preview in Thumbnai...

Page 7: ...of the above manuals with the following methods Paper manual Visit the Epson Europe support website at http www epson eu Support or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest ...

Page 8: ... as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista and Windows XP refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system...

Page 9: ...erformance Do not adjust controls that are not covered by the operating instructions Place the printer near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer ...

Page 10: ...the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Place the printer on a flat stable surface that extends beyond the base of the printer in all directions The printer will not operate properly if it is tilted at an angle Allow space above the printer so that you can...

Page 11: ...dical equipment follow directions from the authorized personnel representing the medical facilities and follow all posted warnings and directions on the medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automaticall...

Page 12: ...d Loads paper C Paper support Supports loaded paper D Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper Before printing raise the stopper to prevent the ejected paper from falling off the tray F Control panel Operates the printer User s Guide Printer Basics 12 ...

Page 13: ... the printer B Ink tank unit Contains the ink tanks C Ink reservoir tanks Ink tanks Supplies ink to the print head D Print head under this section Fires ink A Document cover Blocks external light while scanning B Scanner glass Place the originals User s Guide Printer Basics 13 ...

Page 14: ...cord B USB port Connects a USB cable Control Panel You can change the angle of the control panel To lower the control panel squeeze the lever on the back of the panel as shown below Buttons and Lights User s Guide Printer Basics 14 ...

Page 15: ...size plain paper To increase the number of copies by up to 20 copies press this button within one second intervals F Starts color copying on A4 size plain paper To increase the number of copies by up to 20 copies press this button within one second intervals G Stops the current operation Hold this button down for three seconds until the P button flashes to run print head cleaning H Indicates the s...

Page 16: ...rmation Checking the Error Indicators on the Printer on page 93 Making Wi Fi Settings by PIN Code Setup WPS on page 21 Restoring the Network Settings from the Control Panel on page 31 User s Guide Printer Basics 16 ...

Page 17: ...ecting to a Smart Device on page 19 Making Wi Fi Settings from the Printer on page 19 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the printer and the computer or smart device directly In this mode the printer acts as an access point and you can connect up to four devices to the printer without having...

Page 18: ...installer to connect the printer to a computer You can run the installer using one of the following methods Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc only for the models that come with a software disc and users with computers with disc drives Insert the software dis...

Page 19: ... we recommend connecting the computer first Making Wi Fi Settings from the Printer You can make network settings from the printer s control panel in several ways Choose the connection method that matches the environment and conditions that you are using If the access point supports WPS you can make settings by using push button setup After connecting the printer to the network connect to the print...

Page 20: ... WPS button is or there are no buttons on the access point see the documentation provided with your access point for details 2 Press the button on the printer until the light and the light flash alternately approximately 3 seconds The connection setting will start When a connection is established the light turns on Note The printer is in a connection error status when the light and the light flash...

Page 21: ...lash alternately 4 Use your computer to enter the PIN code an eight digit number printed on WPS PIN Code column of the network status sheet into the access point within two minutes When a connection is established the light turns on Note See the documentation provided with your access point for details on entering a PIN code The printer is in a connection error status when the light and the light ...

Page 22: ...n from the computer or smart device again If you do not want to connect every time you turn the printer on or off we recommend using Wi Fi network by connecting the printer to an access point 1 While holding down the button press the button until the light and the light flash alternately Wait until the process ends When a connection is established the light turns on 2 Load papers 3 Hold down the b...

Page 23: ...ng a Network Status Sheet on page 29 Checking the Network Connection Status on page 23 When You Cannot Connect Using Wi Fi Direct Simple AP Connection on page 101 Checking the Network Connection Status You can check the network connection status in the following way Checking the Network Status Using Network Light You can check the network connection status using the network light on the printer s ...

Page 24: ...and then follow the solutions a Error code b Messages on the Network Environment Related Information E 2 E 3 E 7 on page 25 E 5 on page 25 E 6 on page 26 E 8 on page 26 E 9 on page 27 E 10 on page 27 E 11 on page 28 E 12 on page 28 E 13 on page 29 Message on the Network Environment on page 29 User s Guide Network Settings 24 ...

Page 25: ...support WPS Makes sure your SSID uses only ASCII characters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you know your SSID and password before connecting to the access point If you are using an access point with its default settings the SSID and password are located on a label on the access point If you do not know your SSID ...

Page 26: ...e documentation provided with the access point for details You can check the printer s MAC address from the Network Status part on the network connection report If your access point is using shared authentication with WEP security make sure the authentication key and index are correct Related Information Printing a Network Status Sheet on page 29 E 8 Message Incorrect IP address is assigned to the...

Page 27: ...setup Connection using the EpsonNet Setup is available Contact your network administrator for assistance Solutions Check the following Other devices on the network are turned on Network addresses IP address subnet mask and default gateway are correct if you have set the printer s Obtain IP Address to Manual Reset the network address if they are incorrect You can check the IP address subnet mask an...

Page 28: ...your network administrator for assistance Solutions Check the following Other devices on the network are turned on The network addresses IP address subnet mask and default gateway are correct if you are entering them manually The network addresses for other devices subnet mask and default gateway are the same The IP address does not conflict with other devices If still does not connect your printe...

Page 29: ...gistered password is set on the printer Related Information Printing a Network Status Sheet on page 29 Connecting to a Computer on page 18 Message on the Network Environment Message Solution Multiple network names SSID that match your entered network name SSID have been detected Confirm network name SSID The same SSID may be set on several access points Check the settings on the access points and ...

Page 30: ...nection Method to a Computer on page 30 Changing the Connection Method to a Computer Using the installer and re set up in a different connection method Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc only for the models that come with a software disc and users with comput...

Page 31: ...ing the Network Settings from the Control Panel You can restore all network settings to their defaults 1 Turn the printer off 2 While holding down the button press the button until the light and the light flash alternately Restoration is complete when the light and the light are off User s Guide Network Settings 31 ...

Page 32: ...p too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout D...

Page 33: ... available Note The availability of paper varies by location For the latest information on paper available in your area contact Epson support Commercially Available Paper Media Name Size Loading Capacity Sheets Manual 2 Sided Printing Plain paper Letter 1 A4 B5 1 A5 1 A6 1 Up to the line indicated by the triangle symbol on the edge guide 2 Legal User Defined 1 1 Envelope 1 Envelope 10 Envelope DL ...

Page 34: ...ces these media types can be selected when printing using Epson iPrint 2 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver For more information see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera Loading Paper in the Rear Paper Feed 1 Open the feeder guard extend the paper support and then ...

Page 35: ...m number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Envelopes Pre punched paper Note Load a single sheet of paper without binding holes at the top or the bottom Adjust the print position of your file to avoid printing over the holes User s Guide Loading Paper 35 ...

Page 36: ...lide out the output tray Note Return the remaining paper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 32 Available Paper and Capacities on page 33 User s Guide Loading Paper 36 ...

Page 37: ...cover 2 Remove any dust or stains on the scanner glass 3 Place the original face down and slide it to the corner mark Note A range of 1 5 mm from the edges of the scanner glass is not scanned 4 Close the cover gently 5 Remove the originals after scanning Note If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass User s Guide Placing Originals 37...

Page 38: ... in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window Place the photos 4 5 mm away from the horizontal and vertical edges of the scanner glass and place them at least 20 mm apart from each other The photos should be larger than 15 15 mm User s Guide Placing Originals 38 ...

Page 39: ...t your printer 5 Select Preferences or Properties to access the printer driver window 6 Make the following settings Document Size Select the paper size you loaded in the printer Borderless Select to print with no margins around the image In borderless printing the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper Click Settings to...

Page 40: ...er and Capacities on page 33 Loading Paper in the Rear Paper Feed on page 34 Guide to Windows Printer Driver on page 83 List of Paper Types on page 33 Printing Basics Mac OS Note Explanations in the section use TextEdit as an example Operations and screens differ depending on the application See the application s help for details 1 Load paper in the printer 2 Open the file you want to print 3 Sele...

Page 41: ...ect Page Setup from the File menu and then make settings When printing on envelopes select landscape orientation 5 Select Print Settings from the pop up menu Note On OS X Mountain Lion or later if the Print Settings menu is not displayed the Epson printer driver has not been installed correctly Select System Preferences from the menu Printers Scanners or Print Scan Print Fax remove the printer and...

Page 42: ... separating even pages and odd pages When the printer has finished printing the odd pages flip the paper over following the instructions to print the even pages You can also print a booklet that can be created by folding the printout Note This feature is not available for borderless printing If you do not use paper that is suitable for 2 sided printing the print quality may decline and paper jams ...

Page 43: ... the computer Follow the on screen instructions Related Information Available Paper and Capacities on page 33 Loading Paper in the Rear Paper Feed on page 34 Printing Basics Windows on page 39 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Printing Several Pages on One Sheet Windows Note This feature is not available for borderless printing 1...

Page 44: ... Pages on One Sheet Mac OS 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Select Layout from the pop up menu 5 Set the number of pages in Pages per Sheet the Layout Direction page order and Border 6 Set the other items as necessary 7 Click Print Related Information Loading Paper in the Rear Paper Feed on page 34 Printing Basics Mac OS on page 40 Printing ...

Page 45: ...ain and More Options tabs as necessary and then click OK 6 Click Print Related Information Loading Paper in the Rear Paper Feed on page 34 Printing Basics Windows on page 39 Printing to Fit the Paper Size Mac OS 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Select the size of the paper you set in the application as the Paper Size setting 5 Select Paper H...

Page 46: ... the Job Arranger Lite window opened open the file that you want to combine with the current file and then repeat steps 3 to 6 Note If you close the Job Arranger Lite window the unsaved Print Project is deleted To print later select Save from the File menu To open a Print Project saved in Job Arranger Lite click Job Arranger Lite on the printer driver s Maintenance tab Next select Open from the Fi...

Page 47: ...ile you want to print 3 Access the printer driver window 4 Select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster from Multi Page on the Main tab 5 Click Settings make the appropriate settings and then click OK Note Print Cutting Guides allows you to print a cutting guide 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading...

Page 48: ... make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 48 ...

Page 49: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 49 ...

Page 50: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 50 ...

Page 51: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 51 ...

Page 52: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 52 ...

Page 53: ... printing features available on the printer driver Related Information Windows Printer Driver on page 82 Mac OS Printer Driver on page 85 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list User s Guide Printing 53 ...

Page 54: ...ng on the application See the application s help for details Select Page Setup or Print from the File menu Select the printer from Format For select the paper size and then enter a percentage in Scale Close the window and then print following the basic printing instructions Adjusting the Print Color You can adjust the colors used in the print job PhotoEnhance produces sharper images and more vivid...

Page 55: ...ermark Printing a Header and Footer for Windows Only You can print information such as a user name and printing date as headers or footers Click Watermark Features in the More Options tab and then select Header Footer Click Settings and select necessary items from the drop down list Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on vari...

Page 56: ...connected to the same wireless network as your printer or remote print printing from a remote location over the Internet To use remote print register your printer in the Epson Connect service Related Information Epson Connect Service on page 80 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to a Printing Using Epson iPrint Start...

Page 57: ...To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes Canceling Printing Note In Windows you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel When print...

Page 58: ... Click Print Queue 4 Right click on the job you want to cancel and then select Cancel Related Information Windows Printer Driver on page 82 Canceling Printing Mac OS 1 Click the printer icon in the Dock 2 Select the job you want to cancel 3 Cancel the job OS X Mountain Lion or later Click next to the progress meter Mac OS X v10 6 8 to v10 7 x Click Delete User s Guide Printing 58 ...

Page 59: ...y different from the original Related Information Loading Paper in the Rear Paper Feed on page 34 Placing Originals on the Scanner Glass on page 37 Making Multiple Copies You can make multiple copies at a time You can specify up to 20 copies Margins with a width of 3 mm appear around the edges of the paper 1 Load the same number of sheets of A4 size paper as the number of copies you want to copy 2...

Page 60: ...size and border of the scanned image will not be exactly the same as the original Related Information Placing Originals on the Scanner Glass on page 37 Epson Event Manager on page 88 Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver Epson Scan 2 See the Epson Scan 2 help for an explanation of each setting item Related Information Epson Scan 2 Scanner Dri...

Page 61: ...ow opens and the previewed image is displayed On the Advanced Settings tab you can make detailed image adjustment settings that are suitable for text documents such as the following Unsharp Mask You can enhance and sharpen the outlines of the image Descreening You can remove moiré patterns web like shadows that appear when scanning printed papers such as a magazine Text Enhancement You can make bl...

Page 62: ...ptions from the list after selecting the save format File Name Confirm the save file name displayed You can change settings for the file name by selecting Settings from the list Folder Select the save folder for the scanned image from the list You can select another folder or create a new folder by selecting Select from the list 7 Click Scan Related Information Placing Originals on the Scanner Gla...

Page 63: ...s a gap of at least 20 mm between the originals 2 Start Epson Scan 2 3 Select Photo Mode from the Mode list 4 Make the following settings on the Main Settings tab Image Type Select the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass and the Document Type setting is fixed as Reflective Reflective means originals which ar...

Page 64: ... images are displayed as thumbnails Note To preview the entire scanned area select Normal from the list at the top of the preview widow 6 Confirm the preview and make image adjustment settings on the Advanced Settings tab if necessary User s Guide Scanning 64 ...

Page 65: ...at appear when scanning printed papers such as a magazine Dust Removal You can remove dust on the scanned image Note The items may not be available depending on other settings you made Depending on the original the scanned image may not be adjusted correctly When multiple thumbnails are created you can adjust the image quality for each thumbnail Depending on the adjustment items you can adjust the...

Page 66: ... an application that allows you to scan photos and documents from a smart device such as a smartphone or tablet that is connected to the same wireless network as your printer You can save the scanned data on a smart device or to Cloud services send it by email or print it Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to a Scann...

Page 67: ...ou have selected the printer you do not need to select it again from the next time D Displays the scanning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the ...

Page 68: ...Y Yellow 664 664 664 664 cImportant Epson warranty does not cover damage caused by inks other than those specified including any genuine Epson ink not designed for this printer or any third party ink Other products not manufactured by Epson may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Note Ink bottle codes may vary by...

Page 69: ...eave an ink bottle unpacked for a long time before using it normal printing may not be possible If any of the ink tanks are not filled up to the lower line refill the ink soon Prolonged use of the printer when the ink level is below the lower line could damage the printer Although the ink bottles may contain recycled materials this does not affect printer function or performance Specifications and...

Page 70: ...e it on the protruding portion on the ink tank as shown in 3 in the illustration below cImportant Be careful not to spill any ink Make sure that the color of the ink tank matches the ink color that you want to refill 2 Snap off the top of the cap or remove the cap cover User s Guide Refilling Ink 70 ...

Page 71: ...er to seal the ink bottle cap 3 Remove the cap of the ink bottle remove the seal from the bottle and then install the cap cImportant Close the ink bottle cap tightly otherwise ink may leak 4 Refill the ink tank with the correct colored ink up to the upper line on the ink tank cImportant It may be difficult to see inside the ink tank Refill the ink tank carefully to prevent ink from spilling out fr...

Page 72: ...install the top of the cap or cap cover securely and store the ink bottle upright for later use 5 Close the cap onto the ink tank securely 6 Close the ink tank unit cover Related Information Ink Bottle Codes on page 68 Ink Bottle Handling Precautions on page 69 User s Guide Refilling Ink 72 ...

Page 73: ... the nozzle check again and repeat the head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out do not unplug the printer while the power is on To keep the print head operating at its best we recommend printing a few pages on a regular basis Checking and Cleaning the Print Head Printer Bu...

Page 74: ...ar Paper Feed on page 34 Windows Printer Driver on page 82 Checking and Cleaning the Print Head Mac OS 1 Load A4 size plain paper in the printer 2 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 3 Click Options Supplies Utility Open Printer Utility 4 Click Nozzle Check 5 Follow the on screen instructions Related Information Loading Pape...

Page 75: ... solve the problem after trying all of the methods above contact Epson support Replacing Ink inside the Ink Tubes Windows 1 Access the printer driver window 2 Click Power Ink Flushing on the Maintenance tab 3 Follow the on screen instructions Related Information Windows Printer Driver on page 82 Replacing Ink inside the Ink Tubes Mac OS 1 Select System Preferences from the menu Printers Scanners o...

Page 76: ...e 34 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed clean the roller inside cImportant Do not use tissue paper to clean the inside of the printer The print head nozzles may be clogged with lint 1 Make sure there is no dust or stains on the scanner glass and the document cover 2 Load A4 size plain paper in the printer 3 Start copying without placing the original No...

Page 77: ...d Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Checking the Total Number of Pages Fed Through the Printer You can check the total number of pages fed through the printer Checking the Total Number of Pages Fed Through the Printer Printer Buttons The information is printed together with the nozzle check pattern 1 Load A4 size plai...

Page 78: ...s are performed for a set period You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Saving Power Windows 1 Access the printer driver window 2 Click Printer and Option Information on the Maintenance tab 3 Select the time period before the printer enters sleep mode as the Sleep T...

Page 79: ...er Settings 4 Select the time period before the printer enters sleep mode as the Sleep Timer setting and click Apply To make the printer turn off automatically select the time period as the Power Off Timer setting and click Apply User s Guide Maintaining the Printer 79 ...

Page 80: ...bsite for details https www epsonconnect com http www epsonconnect eu Europe only Web Config Web Config is an application that runs in a web browser such as Internet Explorer and Safari on a computer or smart device You can confirm the printer status or change the network service and printer settings To use the Web Config connect the printer and the computer or device to the same network Note The ...

Page 81: ... and printers screen in Windows Windows 10 Right click the start button or press and hold it and then select Control Panel View devices and printers in Hardware and Sound Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound or Hardware Windows 7 Click the start button and select Control Panel View devices and printers in Hardware and Sound Win...

Page 82: ...ttings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 7 Click the start button and select Control Panel View devices and printers in Hardware and Sound Right click on your printer and select Printing preferences Windows Vista Click the start button and select Control Panel Printers in Hardw...

Page 83: ...f the setting items right click on each item and then click Help Main Tab You can make basic settings for printing such as paper type or paper size You can also make settings for printing both sides of the paper or printing multiple pages on one sheet User s Guide Network Service and Software Information 83 ...

Page 84: ...he size of a printout or making color corrections Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning and by starting EPSON Status Monitor 3 you can check printer status and error information User s Guide Network Service and Software Information 84 ...

Page 85: ...ing results You can also check the status of the printer or keep it in top operating condition using the printer driver utility Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application If necessary click Show Details or d to expand the print window Note Depending on the application being used Page Setup may not be displayed in the File menu and ...

Page 86: ... the contents to be printed on the cover Print Settings You can make the basic print settings such as paper type and print quality Color Options When you select EPSON Color Controls from the Color Matching menu you can select a color correction method Note On OS X Mountain Lion or later if Print Settings menu is not displayed Epson printer driver has not been installed correctly Select System Pref...

Page 87: ...river Operation Settings for Mac OS Printer Driver Skip Blank Page Avoids printing blank pages Quiet Mode Reduces the noise the printer makes however may reduce print speed High Speed Printing Prints when the print head moves in both directions The print speed is faster but the quality may decline Warning Notifications Allows the printer driver to display warning notifications Establish bidirectio...

Page 88: ...plications Epson Software Epson Scan 2 Related Information Installing Applications on page 92 Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer You can add your own settings as presets such as the document type the save folder location and the image format See the application s help for details Starting...

Page 89: ...ndows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson Software Epson Easy Photo Print Starting on Mac OS Select Go Applications Epson Software Epson Easy Photo Print Related Information Installing Applications on page 92 E Web Print for Windows Only E Web Print is an application that allows you to easily print web pages with various layouts See the ...

Page 90: ...r by clicking the printer icon on the task bar on the desktop and then selecting Software Update Starting on Mac OS Select Go Applications Epson Software EPSON Software Updater Related Information Installing Applications on page 92 Uninstalling Applications Log in to your computer as an administrator Enter the administrator password if the computer prompts you Uninstalling Applications Windows 1 P...

Page 91: ... 3 To uninstall the printer driver select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then remove the printer from the enabled printers list 4 Quit all running applications 5 Select Go Applications Epson Software Uninstaller 6 Select the application you want to uninstall and then click Uninstall cImportant The Uninstaller removes all drivers for Epson inkjet prin...

Page 92: ...them from the software disc that came with the printer Related Information Uninstalling Applications on page 90 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware Make sure you use the latest version of the applications and firmware 1 Make sure that the printer and the computer are connected and th...

Page 93: ...r at the end of its service life The ink pads need to be replaced Contact Epson or an authorised Epson service provider to replace the ink pad It is not a user serviceable part When a message saying that you can continue printing is displayed on the computer press the or button to continue printing The lights stop flashing for the time being however they will continue to flash at regular intervals...

Page 94: ...only be performed by an authorised Epson Service provider The Epson warranty does not cover the cost of this replacement Related Information Contacting Epson Support on page 126 Installing Applications on page 92 Updating Applications and Firmware on page 92 Checking the Printer Status Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note You can als...

Page 95: ...rror Indicators on the Printer on page 93 Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper Removing Jammed Paper from Inside the Printer Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured Never touch the buttons on the control panel while your hand is inside the printer If the printer starts operating it c...

Page 96: ...nit with the document cover closed 2 Remove the jammed paper cImportant Do not touch the white flat cable translucent part and ink tubes inside the printer Doing so may cause a malfunction User s Guide Solving Problems 96 ...

Page 97: ...utions on page 32 Available Paper and Capacities on page 33 List of Paper Types on page 33 Paper Jams Load paper in the correct direction and slide the edge guides against the edges of the paper Load one sheet of paper at a time if you have loaded several sheets of paper Related Information Removing Jammed Paper on page 95 Loading Paper in the Rear Paper Feed on page 34 Paper Feeds at a Slant Load...

Page 98: ... button for a little longer Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To prevent the print head from drying out turn the printer back on and turn it off by pressing the P button Cannot Print from a Computer Checking the connection Connect the USB cable securely to the printer and the computer If you are using a...

Page 99: ...nt Fax and then double click the printer If the printer is paused click Resume or Resume Printer Related Information Installing Applications on page 92 Connecting to a Computer on page 18 Canceling Printing on page 57 When You Cannot Make Network Settings Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the devices in the following order access poi...

Page 100: ... point has multiple SSIDs and devices are connected to different SSIDs on the same access point Connect the computer or smart device to the same SSID as the printer An access point that is compliant with both IEEE802 11a and IEEE802 11g has SSIDs of 2 4 GHz and 5 GHz If you connect the computer or smart device to a 5 GHz SSID you cannot connect to the printer because the printer only supports comm...

Page 101: ...uter on page 103 When You Cannot Connect Using Wi Fi Direct Simple AP Connection If four devices have already been connected you cannot connect any more devices See the following and try to re connect Check how many devices are connected Check how many devices are connected to the printer If the number of connected devices has not exceeded the maximum a connection error may have occurred Move the ...

Page 102: ...ices and try to connect the new device Delete the SSID for Wi Fi Direct on the Wi Fi screen for the device that you do not need to connect to the printer Related Information Printing a Network Status Sheet on page 29 Web Config on page 80 Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report network status sheet or on Web Config Related Informati...

Page 103: ...k tray on the desktop Check the name of the connected SSID from the list displayed Mac OS Click the Wi Fi icon at the top of the computer screen A list of SSIDs is displayed and the connected SSID is indicated with a check mark User s Guide Solving Problems 103 ...

Page 104: ... Properties Port Print the network connection report If the report shows that the network connection failed check the network connection report and then follow the printed solutions Try accessing any website from your computer to make sure that your computer s network settings are correct If you cannot access any website there is a problem on the computer See the manual provided with your computer...

Page 105: ...nt head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 73 Colored Banding Appears at Intervals of Approximately 2 5 cm Select the appropriate paper type setting for the type of paper loaded in the printer Align the print head from a computer When printing on plain paper print using a higher quality setting Related Information List of Paper Types on page 33 Ali...

Page 106: ...er Select Off as the High Speed Printing setting Print Quality is Poor Check the following if the print quality is poor due to blurry prints banding missing colors faded colors and misalignment in the prints Make sure the initial ink charging is complete Refill the ink tank if the ink level is below the lower line Perform a nozzle check and then clean the print head if any of the print head nozzle...

Page 107: ...Refilling the Ink Tanks on page 69 Checking and Cleaning the Print Head on page 73 Replacing Ink inside the Ink Tubes on page 74 Aligning the Print Head on page 75 Paper Handling Precautions on page 32 Available Paper and Capacities on page 33 List of Paper Types on page 33 Paper Is Smeared or Scuffed When horizontal banding appears or the top or bottom of the paper is smeared load paper in the co...

Page 108: ... image are not displayed with proper brightness and colors Adjust the properties of the device Light shining into the display has an effect on how the image is seen on the display Avoid direct sunlight and confirm the image where an appropriate illuminance is assured Colors may differ from what you see on smart devices such as smart phones or tablets with high resolution displays Colors on a displ...

Page 109: ... Paper in the Rear Paper Feed on page 34 Placing Originals on the Scanner Glass on page 37 Cleaning the Scanner Glass on page 76 Printable Area on page 117 Printed Characters Are Incorrect or Garbled Connect the USB cable securely to the printer and the computer Cancel any paused print jobs Do not put the computer manually into the Hibernate mode or the Sleep mode while printing Pages of garbled t...

Page 110: ...If you press the y and the or buttons simultaneously the printer copies in draft mode and banding may appear on the printout An Image of the Reverse Side of the Original Appears in the Copied Image For a thin original place the original on the scanner glass and then place a piece of black paper over it The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not so...

Page 111: ...ing speed leave the printer idle for at least 30 minutes Printing speed does not return to normal if the power is off Cannot Start Scanning Connect the USB cable securely to the printer and the computer If you are using a USB hub try to connect the printer directly to the computer If you scan at a high resolution over a network a communication error may occur Lower the resolution Make sure that th...

Page 112: ...stalled correctly Check the scanning setting assigned in Epson Event Manager Related Information Epson Scan 2 Scanner Driver on page 88 Epson Event Manager on page 88 Scanned Image Problems Uneven Colors Dirt Spots and so on Appear when Scanning from the Scanner Glass Clean the scanner glass Remove any trash or dirt that adheres to the original Do not press with too much force on the original or t...

Page 113: ...l Related Information Placing Originals on the Scanner Glass on page 37 Scanning Using Epson Scan 2 on page 60 Text is Blurred In Document Mode in Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement Select Document Mode as the Mode in Epson Scan 2 Scan using the settings for documents in Document Mode In Document Mode in Epson Scan 2 when Image Type on the Main Set...

Page 114: ...ed Information Placing Originals on the Scanner Glass on page 37 Cannot Preview in Thumbnail When placing multiple originals on the scanner glass make sure there is a gap of at least 20 mm 0 79 in between the originals Check that the original is placed straight Depending on the original previewing may not be performed in Thumbnail In this situation scan in Normal preview and then create marquees m...

Page 115: ...t Mode on page 60 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem initialize the Epson Scan 2 settings using Epson Scan 2 Utility Note Epson Scan 2 Utility is an application that comes with Epson Scan 2 1 Start Epson Scan 2 Utility Windows 10 Click the start button and then select EPSON Epson Scan 2 Utility Windows 8 1 Windows 8 Ent...

Page 116: ...Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer you may feel a slight electric shock when touching the printer Install a ground wire to the computer that is connected to the printer Operation Sounds Are Loud If operations sounds are too loud enable Quiet Mode Enabling this feature may reduce printing speed Windows printer driver Enable Quiet Mode o...

Page 117: ...en the paper thickness is within this range the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Printing with borders A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 40 0 mm 1 57 in D 32 0 mm 1 26 in Borderless printing A 4...

Page 118: ...ent Size 216 297 mm 8 5 11 7 in A4 Letter Resolution 1200 dpi main scan 2400 dpi sub scan Color Depth Color 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specif...

Page 119: ... AP Wi Fi Infrastructure and Wi Fi Direct Simple AP Panel Operation Wi Fi Setup Wi Fi Setup Wizard Push Button Setup WPS PIN Code Setup Wi Fi Auto Connect Epson iPrint Connection Wi Fi Direct Setup General Network Setup Network Connection Check Network Status Network Status Sheet Printing Disable Wi Fi Restore the Factory Default Settings File Sharing Setup User s Guide Appendix 119 ...

Page 120: ... IPv6 Event Manager IPv4 Epson Connect Scan to Cloud IPv4 ADF AutoReversing Fax Send a fax IPv4 Receive a fax IPv4 Wi Fi Specifications Standards IEEE802 11b g n 1 2 Frequency Range 2 4 GHz Maximum Radio Frequency Power Transmitted 19 8 dBm EIRP Coordination Modes Infrastructure Wi Fi Direct Simple AP 3 Wireless Securities WEP 64 128bit WPA2 PSK AES 4 1 Complies with either IEEE 802 11b g n or IEE...

Page 121: ...Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0 5 to 0 3 A 0 3 A Power Consumption with USB Con nection Standalone copying Approx 11 0 W ISO IEC24712 Ready mode Approx 3 6 W Sleep mode Approx 1 4 W Power off Approx 0 3 W Standalone copying Approx 11 0 W ISO IEC24712 Ready mode Approx 3 6 W Sleep mode Approx 1 4 W Power off Ap...

Page 122: ...mperature 15 C 5 F Ink thaws and is usable after approximately 2 hours at 25 C 77 F You can store for one month at 40 C 104 F System Requirements Windows 10 32 bit 64 bit Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Windows Vista 32 bit 64 bit Windows XP SP3 or later 32 bit Windows XP Professional x64 Edition SP2 or later macOS Sierra OS X El Capitan OS X Yosemite OS X...

Page 123: ...owing restrictions to ensure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government bond securities and municipal securities Unused postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to...

Page 124: ...temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when you transport the bottle Do not put opened ink bottles in the box with printer 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the po...

Page 125: ... no originals on the printer 6 Open the scanner unit with the document cover closed Secure the print head to the case with tape 7 Close the scanner unit 8 Prepare to pack the printer as shown below User s Guide Appendix 125 ...

Page 126: ...bsite The latest drivers FAQs manuals or other downloadables are also available from the site http support epson net http www epson eu Support Europe If your Epson product is not operating properly and you cannot solve the problem contact Epson support services for assistance Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the p...

Page 127: ... Note Depending on the product network settings may be stored in the product s memory Due to breakdown or repair of a product settings may be lost Epson shall not be responsible for the loss of any data for backing up or recovering settings even during a warranty period We recommend that you make your own backup data or take notes Help for Users in Europe Check your Pan European Warranty Document ...

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