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Epson L120, User Manual

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Epson L120 User Manual Download Page 82

4. Press the

cancel button to resume printing.

5. Carefully follow all paper loading instructions when you load new paper.

Parent topic:

Solving Paper Problems

Related tasks

Loading Paper

Paper Ejection Problems

If you have problems with paper ejecting properly, try these solutions:

• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.

Select the correct paper size when you reprint.

• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper.

Parent topic:

Solving Paper Problems

Related tasks

Cancelling Printing Using a Product Button
Loading Paper

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

82

Summary of Contents for L120

Page 1: ...L120 User s Guide ...

Page 2: ......

Page 3: ...9 Selecting Basic Print Settings Windows 19 Print Quality Options Windows 21 Multi Page Printing Options Windows 21 Selecting Double sided Printing Settings Windows 22 Double sided Printing Options Windows 23 Selecting Additional Layout and Print Options Windows 24 Custom Color Correction Options Windows 25 Image Options and Additional Settings Windows 27 Selecting a Printing Preset Windows 27 Pri...

Page 4: ...g Ink 45 Ink Safety Precautions 45 Check Ink Levels 46 Disabling Special Offers with Windows 47 Purchase Epson Ink 48 Ink Bottle Part Numbers 49 Refilling the Ink Tanks 49 Adjusting Print Quality 54 Print Head Maintenance 54 Print Head Nozzle Check 54 Checking the Nozzles Using the Product Buttons 55 Checking the Nozzles Using a Computer Utility 56 Print Head Cleaning 59 Cleaning the Print Head Us...

Page 5: ...ct Lights Turn On and then Turn Off 80 Solving Paper Problems 80 Paper Feeding Problems 81 Paper Jam Problems 81 Paper Ejection Problems 82 Solving Problems Printing from a Computer 82 Nothing Prints 83 Product Icon Does Not Appear in Windows Taskbar 84 Printing is Slow 84 Solving Page Layout and Content Problems 85 Inverted Image 86 Too Many Copies Print 86 Blank Pages Print 86 Incorrect Margins ...

Page 6: ... X System Requirements 97 Printing Specifications 98 Paper Specifications 98 Printable Area Specifications 99 Ink Specifications 99 Dimension Specifications 100 Electrical Specifications 100 Environmental Specifications 101 Interface Specifications 101 Notices 102 FCC Compliance Statement 102 Trademarks 103 Copyright Notice 103 A Note Concerning Responsible Use of Copyrighted Materials 104 Default...

Page 7: ...L120 User s Guide Welcome to the L120 User s Guide For a printable PDF copy of this guide click here 7 ...

Page 8: ...inter Parts Locations The Power Off and Sleep Timers Printer Parts Locations See these sections to identify the parts on your printer Control Panel Buttons and Lights Printer Parts Top Printer Parts Inside Printer Parts Back Parent topic Product Basics Control Panel Buttons and Lights 8 ...

Page 9: ...1 The power button 2 The power light 3 The error light 4 The cancel button Parent topic Printer Parts Locations Printer Parts Top 1 Sheet feeder 2 Paper support 3 Ink tanks 9 ...

Page 10: ...4 Control panel 5 Edge guide Parent topic Printer Parts Locations Printer Parts Inside 1 Front cover 2 Print head in home position Parent topic Printer Parts Locations 10 ...

Page 11: ...the time period before power management but increasing the time reduces the product s energy efficiency Changing the Power Off and Sleep Timer Settings Windows Changing the Power Off and Sleep Timer Settings OS X Parent topic Product Basics Changing the Power Off and Sleep Timer Settings Windows You can use the printer software to change the time period before the printer enters sleep mode or turn...

Page 12: ...ntenance tab 3 Click the Printer and Option Information button You see this window 4 Select the time period you want as the Power Off Timer setting 5 Click Send 6 Select the time period you want as the Sleep Timer setting 7 Click Send 8 Click OK to close the open program windows Parent topic The Power Off and Sleep Timers 12 ...

Page 13: ...e Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 2 Select Printer Settings You see this screen 3 Select the tim...

Page 14: ...elect the time period you want as the Sleep Timer setting 5 Click Apply 6 If you see the confirmation message click Yes then close the Printer Settings window Parent topic The Power Off and Sleep Timers 14 ...

Page 15: ...type of printing you will do Loading Paper Paper Loading Capacity Loading Paper You can print on plain paper in these sizes Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm and Legal 8 5 14 inches 216 357 mm 1 Pull up the paper support 15 ...

Page 16: ...he edge guide left 3 Insert paper printable side up and short edge first against the right side If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 16 ...

Page 17: ...ing guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity 17 ...

Page 18: ...Approx 50 sheets for one sided printing 216 279 mm or A4 8 3 11 7 inches 15 sheets for two sided printing 210 297 mm Plain paper Legal 8 5 14 inches 1 sheet 216 357 mm Based on paper weight of 20 lb 75 g m2 Do not load paper above the arrow mark inside the edge guide Parent topic Loading Paper 18 ...

Page 19: ... Printing with OS X Cancelling Printing Using a Product Button Related tasks Checking for Software Updates Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Win...

Page 20: ...3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 5 Select the orientation of your docum...

Page 21: ... printing select Print Preview 12 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 13 To reduce noise during printing turn Quiet Mode on Print Quality Options Windows Multi Page Printing Options Windows Parent topic Printing with Windows Related tasks Printing Your Document or Photo Windows Print Quality Options Windows You can se...

Page 22: ...out and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting the 2 Sided Printing checkbox on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network or as a shared printer 1 ...

Page 23: ...s displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing Options Windows Parent topic Printing with Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job 2...

Page 24: ...ne a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab 24 ...

Page 25: ...your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add the following features click the Watermark Features button Watermark adds a visible watermark to your printout Header Footer adds information such as the...

Page 26: ...ix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you manage color using installed color printing profiles No Color Ad...

Page 27: ...olution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Selecting a ...

Page 28: ...of the available options on the screen to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 28 ...

Page 29: ...ow such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows Checking Print Status Windows During printing you can see the progress of your print job by right clicking the printer icon in the Windows taskbar 29 ...

Page 30: ...c Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows t...

Page 31: ... program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Maintena...

Page 32: ...me you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Software Update Settings Yo...

Page 33: ...r updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS X Selecting Page Setup ...

Page 34: ...ent or photo for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window You see the ...

Page 35: ...cessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 35 ...

Page 36: ...in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the Print Quality setting you want to use 10 Select any of the available print options Print Quality Options OS X Print Options OS X Parent topic Printing with OS X 36 ...

Page 37: ...Quality For photos and graphics with high print quality Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Parent topic Sel...

Page 38: ...lecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with OS X Selecting Print Layout Options OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the pri...

Page 39: ... which pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn o...

Page 40: ...rent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can custom...

Page 41: ...dvanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the spe...

Page 42: ...use a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings Parent topic Printing Your Document or Photo OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jo...

Page 43: ... topic Printing with OS X Printing Preferences OS X You can select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed High Speed Printing Speeds up printing but may reduce print quality 43 ...

Page 44: ...l communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Cancelling Printing Using a Product Button If you need to cancel printing press the cancel button on your product Parent topic Printing From a Computer 44 ...

Page 45: ...tle caps Do not tilt or shake an ink bottle after removing its seal otherwise ink may leak Ink Refilling Precautions Use ink bottles with the correct part number for this product The use of non Epson ink may cause damage that is not covered by Epson s warranty and under certain circumstances may cause erratic product behavior This product requires careful handling of ink Ink may splatter when the ...

Page 46: ...d performance some ink is consumed from all ink tanks during printing and when performing maintenance operations such as cleaning the print head The ink bottles may contain recycled materials but this does not affect product function or performance When printing in monochrome or grayscale color ink may be used instead of black ink depending on the paper type or print quality settings This is becau...

Page 47: ...ing a utility on your Windows computer Note You may see the Epson Special Offers screen every time you print if your computer is connected to the Internet Select Do not display this message again and click Decline to disable online offers Promotional offers are not valid in Latin America 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 47 ...

Page 48: ...ailable in Latin America Parent topic Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit global latin epson com or call your nearest Epson sales office website available in Spanish and Portuguese only 48 ...

Page 49: ...Do not load paper before refilling the ink tanks Ink Bottle Part Numbers Parent topic Refilling Ink Ink Bottle Part Numbers Use these part numbers when you purchase new ink bottles and use the ink by the date printed on the package Ink color Part number Black T6641 Cyan T6642 Magenta T6643 Yellow T6644 Parent topic Purchase Epson Ink Refilling the Ink Tanks Make sure you have new ink bottles handy...

Page 50: ... tank Be careful not to spill any ink 5 Snap off the tip of the bottle cap but do not dispose of the bottle cap tip so you can use it to seal the bottle cap later if necessary Then remove the cap remove the seal from the bottle and replace the cap on the bottle Note Make sure the color of the ink bottle matches the ink color you want to refill 50 ...

Page 51: ...Caution Install the bottle cap tightly otherwise ink may leak 6 Refill the ink tank with the correct color ink up to the upper line on the ink tank 51 ...

Page 52: ... ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 8 Place the cap securely on the ink tank 9 Repeat the previous steps as necessary for each ink color you need to refill Parent topic Refilling Ink 52 ...

Page 53: ...Related concepts Purchase Epson Ink Related references Ink Safety Precautions 53 ...

Page 54: ...int head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You may not be able to clean the print head when the ink level in any of the tanks is low You may have to refill the ink tank first Print Head Nozzle Check Print Head Cleaning Ink Tube Flushing Parent topic Adjusti...

Page 55: ...utton to turn the product off 2 Load a few sheets of plain paper in the product 3 Hold down the cancel button and press the power button to turn the product on 4 When the product turns on release both buttons The product begins printing a nozzle check pattern 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 55 ...

Page 56: ...ct lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and sele...

Page 57: ...You see a window like this 5 Click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean 57 ...

Page 58: ...ds cleaning 7 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Loading Paper 58 ...

Page 59: ...duct 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Hold down the cancel ink button for 3 seconds to start the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 4 Run a nozzle check to confirm th...

Page 60: ...the Windows Desktop and right click the product icon in the Windows taskbar OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your prod...

Page 61: ...le is finished Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean 61 ...

Page 62: ...n the print head again If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve flush the ink tubes Parent topic Print Head Cleaning 62 ...

Page 63: ... of ink Before flushing the ink tubes make sure there is enough ink in the ink tanks If necessary refill the ink tanks before flushing the ink tubes Flushing the ink tubes affects the service life of the ink pads by causing them to reach their capacity sooner Contact Epson to purchase replacement ink pads before they reach the end of their service life When the ink pads reach the end of their serv...

Page 64: ...ter Settings Then click the Maintenance tab OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue ...

Page 65: ... become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using a Computer Utility You can align...

Page 66: ...tem Preferences Select Print Fax select your product and select Open Print Queue Select Utility 4 Select Print Head Alignment 5 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this 6 Check the printed pattern and follow the instructions on the screen to choose the number representing the best ...

Page 67: ... click the product icon in the Windows taskbar and select Printer Settings Then click the Maintenance tab OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Sel...

Page 68: ...the Sheet Counter OS X Parent topic Adjusting Print Quality Checking the Sheet Counter Windows You can check the the number of sheets of paper that have fed through the product by checking the sheet counter 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab 4 Select Printer and Option Information You see this window 68 ...

Page 69: ...f Sheets Checking the Sheet Counter OS X You can check the the number of sheets of paper that have fed through the product by checking the sheet counter 1 Do one of the following OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Util...

Page 70: ...lect Print Fax select your product and select Open Print Queue Select Utility 2 Select Printer and Option Information You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets 70 ...

Page 71: ...cted cables 4 Remove all the paper 5 Clean the outer case with a soft dry cloth Do not use any liquid or chemical cleansers Parent topic Cleaning and Transporting the Product Transporting Your Product If you need to ship your product or transport it some distance prepare it for transportation as described here Caution During transportation and storage follow these guidelines Avoid tilting the prod...

Page 72: ...ar right position the home position If not turn on the product wait for the print head to move to the far right then turn the product off again 3 Disconnect any connected cables 4 Unplug the power cable 5 Remove all the paper from the product 6 Close the paper support 72 ...

Page 73: ...7 Remove the paper support and detach its mount 8 Open the front cover and secure the print head to the case with tape 73 ...

Page 74: ...ouch or place tape on the white flat cable inside the product otherwise you may damage your product 9 Close the front cover and secure it with tape 10 Check to make sure that the ink tank caps are installed securely 74 ...

Page 75: ...transport Otherwise ink may leak Do not put opened ink bottles in the box with the product Before using the product be sure to remove the tape from the print head If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting the Product Related concepts Print Head Cleaning Print Head Alignment 75 ...

Page 76: ...epson com Soporte website available in Spanish and Portuguese only Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab in the printer settings window You can also update the software by selecting EPSON...

Page 77: ...ing off the product If you just filled the ink the power light will flash for approximately 20 minutes Do not cancel this process Paper may be jammed in the product Remove any jammed paper and The power light is flashing press the cancel button to clear the error The error light is flashing If the lights still flash there may be a product error Turn the product off check inside for jammed paper or...

Page 78: ...ated tasks Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly 1 Press the power button to turn the product off 2 Disconnect any interface cables connected to your product 3 Load plain paper in the product 4 Hold down the cancel button and press the power button to turn the product on 5 When the product turns on release both butto...

Page 79: ...nk If you hear noises from your product after filling the ink tanks with ink check these explanations The first time you fill the tanks with ink the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on Your product is finished charging the print head when the power light stops fla...

Page 80: ...erties If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Product Lights Turn On and then Turn Off The product voltage...

Page 81: ...per jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Do not load paper with holes punched in it Follow any special loading instructions t...

Page 82: ...e solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper Parent topic Solving Paper Problems Related tasks Cancelling Printing Using a Product Button Loading Paper Solving Problems Printing from a Computer Check these...

Page 83: ...ct Control Panel Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled ...

Page 84: ...the Maintenance tab 4 Click the Extended Settings button 5 Select Enable EPSON Status Monitor 3 then click OK 6 Click the Monitoring Preferences button 7 Click the checkbox for the option that adds the shortcut icon to the taskbar 8 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Printing is Slow If printing becomes slow try these solutions Make su...

Page 85: ... following settings Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Solving Page...

Page 86: ...is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are printing...

Page 87: ...ic Print Settings OS X Loading Paper Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In Windows delete all print jobs from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name se...

Page 88: ...inting program and printer software Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Loading Paper Selecting Additional Layout and Print ...

Page 89: ...ny Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Turn off any high speed settings in your product software Align the print head You may need...

Page 90: ...ated or dark images If one side of a sheet will contain a lighter image or text print that side first Make sure the ink has dried before reloading the paper to print on the other side Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Clean the paper path Note Your product will not operate properly while tilted at an a...

Page 91: ...ms Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Check Ink Levels Related tasks Cleaning the Paper Path Grainy Printout If your printouts are grainy try these solutions Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print hea...

Page 92: ...lecting Basic Print Settings OS X Selecting Printing Preferences OS X Incorrect Colors If your printouts have incorrect colors try these solutions Make sure the Black Grayscale or Grayscale setting is not selected in your printer software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink levels may be low and you may need to refil...

Page 93: ...install and then re install your printer software to solve certain problems 1 Turn off the product 2 Disconnect any interface cables 3 Do one of the following Windows 8 x Navigate to the Apps screen and select Control Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Contin...

Page 94: ...t Epson 1 To download the Uninstaller utility visit the Epson download site at global latin epson com Soporte 2 Select your product category 3 Select your product 4 Click Controladores y Software locate the Uninstaller utility and click the Descarga button 5 Run the file you downloaded 6 Double click the Uninstaller icon 7 Select the checkbox for each software program you want to uninstall 8 Click...

Page 95: ...ase have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Brazil State capitals and metropolitan areas 4003 0376 Other areas 0800 880 0094 Chile 5...

Page 96: ...l this toll free number from a mobile phone Dial first 7 digits wait for a message then enter code If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit global latin epson co...

Page 97: ...Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 Note Visit Epson s support website at global latin epson com Soporte for the latest in compatibility and drivers for your product website available in Spanish and Portuguese only Parent topic Techn...

Page 98: ...75 g m2 plain paper Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210...

Page 99: ... affect Epson s warranty The included ink bottles must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to th...

Page 100: ...inches 130 mm Printing 11 2 inches 285 mm Width Stored 18 1 inches 461 mm Printing 18 1 inches 461 mm Depth Stored 8 5 inches 215 mm Printing 11 2 inches 284 mm Weight 5 3 lb 2 4 kg without ink and power cord Parent topic Technical Specifications Electrical Specifications Check the label on the back of the product for its voltage Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rat...

Page 101: ...cal Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity Operating 20 to 80 RH non condensing Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type USB compatible with the USB 2 0 Specification Parent topic Technical Specifications 101 ...

Page 102: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The conne...

Page 103: ...ation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance ins...

Page 104: ...d as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a sho...

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