Related tasks
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1.
Make sure no product lights are indicating errors.
2.
Load a few sheets of plain paper in the product.
3.
Do one of the following:
•
Windows:
Access the Windows Desktop and right-click the product icon in the Windows taskbar.
•
OS X 10.6/10.7/10.8/10.9
: In the Apple menu or the Dock, select
System Preferences
. Select
Print & Fax
,
Print & Scan
, or
Printers & Scanners
, select your product, and select
Options &
Supplies
. Select
Utility
and select
Open Printer Utility
.
•
OS X 10.5
: In the Apple menu or the Dock, select
System Preferences
. Select
Print & Fax
,
select your product, and select
Open Print Queue
. Select
Utility
.
4.
Select
Head Cleaning
.
You see a window like this:
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