Epson EL 3S/33 User Manual Download Page 95

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Controller Problems

You see a controller error for the hard disk drive controller,

the video controller, or the I/O port controllers when you

start your system.

The indicated controller on your system board may be faulty.

If you have

option card with a controller

that

will work with

your device, you can install it and change the jumper settings

on the system board to disable the built-in controller. You can

then continue to use your system until it is convenient for you

have

it serviced.

Mouse Problems

Your mouse isn’t working properly or you see an auxiliary

device error message.

Make sure the mouse cable is securely connected to one of the

serial ports. Also make sure you installed

the

mouse driver

correctly and selected the right settings for the serial ports in

the SETUP program. See the documentation that came with

your mouse and Chapter 1 for instructions.

Troubleshooting

6-11

Summary of Contents for EL 3S/33

Page 1: ......

Page 2: ...n a circuit different from that to which the receiver is connected R Consult an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels that exceed the limits established by the FCC for this equipment It is the responsibility of the user to ob...

Page 3: ...EPSON EL 3S 33 User s Guide This manual is printed on recycled paper and is 100 recyclable ...

Page 4: ...eval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Epson America Inc No patent liability is assumed with respect to the use of information contained herein Nor is any liability assumed for damages resulting from the use of the information contained herein Further this publication and features desc...

Page 5: ...er using the type of power source indicated on its label If you plan to operate the computer in Germany observe the following safety precaution To provide adequate short circuit protection and over current protection for this computer the building installation must be protected by a 16 Amp circuit breaker Beim AnschluB des Computers an die Netzversorgung muiJ sichergestellt werden dal3 die Gebtiud...

Page 6: ...cing to qualified service personnel 14 Unplug the computer from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged B If liquid has entered the computer C If the computer does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructio...

Page 7: ...dinateur pres d une source de chaleur directe Le fonctionnement de l ordinateur doit s effectuer conformement au type de source d alimentation indiquee sur l etiquette Lorsqu on desire utiliser l ordinateur en Allemagne on doit observer les normes securitaires qui suivent Afin d assurer une protection adequate g l ordinateur contre les court circuits et le survoltage l installation de l edifice do...

Page 8: ...alifie 14 Debrancher l ordinateur de la prise murale et confier le service au personnel de service qualifie selon les conditions qui suivent A Lorsque le cordon d alimentation ou la prise sont endommages B Lorsqu un liquide s est infiltre dans l ordinateur C Lorsque l ordinateur refuse de fonctionner normalement m me en suivant les instructions N ajuster que les commandes qui sont enumerees dans l...

Page 9: ...er Device 1 5 Using the Parallel Port 1 5 Using the Serial Ports 1 6 Connecting the Power Cord 1 6 Turning On the Computer 1 7 Running the SETUP Program 1 8 Starting the SETUP Program 1 8 Displaying System Information 1 10 Setting the Date and Time 1 10 Setting the Diskette Drive s 1 11 Setting the Hard Disk Drive s 1 11 Checking System Memory 1 15 Setting the Video Display Type 1 15 Setting Keybo...

Page 10: ...g Video Memory 3 16 Installing the Math Coprocessor 3 19 Post installationl Procedures 3 20 Chapter 4 Installing and Removing Drives Installing a Hard Disk Drive in the Internal Drive Bay 4 2 Removing the Mounting Frames 4 3 Connecting the Hard Disk Drive Cable 4 3 Connecting the Drive Cable to the System Board 4 4 Connecting the Drive and Power Cables to the Drive 4 5 Installing the Hard Disk Bel...

Page 11: ...s 6 4 Diskette Problems 6 6 Diskette Drive Problems 6 7 Hard Disk Drive Problems 6 7 Software Problems 6 8 Printer Problems 6 9 Option Card Problems 6 9 Memory Module Problems 6 10 Controller Problems 6 11 Mouse Problems 6 11 Appendix A Specifications CPU and Memory A 1 Controllers A 2 Interfaces A 2 Physical Characteristics A 4 Power Supply A 4 Option Slot Power Limits Total A 4 Video Memory and ...

Page 12: ... one built in game port Built in PS 2 compatible keyboard port Three 16 bit full length and two 8 bit half length ISA option slots Support for up to three mass storage devices The shadow RAM feature allows your system to speed up processing by moving the system and video BIOS into the RAM area of memory Using the built in interfaces you can connect most of your peripheral devices directly to the c...

Page 13: ...can take advantage of the extended VGA features such as high resolutions and 132 column text mode when you run popular application programs Optional Equipment You can easily upgrade your computer by installing additional memory and a wide variety of options as described in Chapters 3 and 4 Memory By adding 256KB 1MB and 4MB SIMMs single inline memory modules to the main system board you can expand...

Page 14: ...SETUP program to define your computer s configuration Chapter 2 covers general operating procedures such as turning the computer on and off resetting the computer and changing the processor speed Chapter 3 describes how to remove and replace the computer s cover change jumper settings and install optional equipment such as option cards and memory modules Chapter 4 explains how to install and remov...

Page 15: ...a location for your new system unpacking your system and setting up your computer Choosing a Location When you select a place to set up your system choose a safe convenient location that provides the following Ct A flat hard surface Surfaces like beds and carpets attract static electricity which can erase data on your disks damage the computer s circuitry and prevent proper ventilation Cl Good air...

Page 16: ...as a telephone or television which generates an electromagnetic field CI Appropriate power source Connect all your equipment with the appropriate power cords for the power source in your area Unpacking Your Computer When you unpack your system components make sure you have these items po co diskettes manual Q computer keyboard Your system also includes a serial mouse and may come with the operatin...

Page 17: ... you should install these devices before you connect your computer See Chapters 3 and 4 for instructions Connecting the Computer Use the illustration below to locate the ports on the back of your system as you connect the keyboard monitor printer and other devices monitor cable AC outlet COM1 COM2 PARALLEL GAME Setting Up Your System 1 3 ...

Page 18: ...f monitor you have If you have a VGA monitor or a multifrequency monitor with an analog connector you can connect it to the computer s built in VGA port as described below If you are connecting your monitor to an adapter card see Chapter 3 1 Place your monitor on top of or near the computer Turn the monitor and computer around so the backs are facing you 2 There should be two cables provided with ...

Page 19: ...e back of your computer make sure the monitor s power requirements do not exceed 1 Amp Connecting a Printer of Other Device Your computer has one parallel and two serial ports To connect a printer or other peripheral device follow the appropriate instructions below Using the Parallel Port Follow these steps to connect a parallel printer to your computer 1 Place the printer next to the computer so ...

Page 20: ...computer Make sure you have a cable compatible with a DB 9P connector To connect a serial device insert the connector into one of the ports marked COM1 and COM2 If you are connecting only one serial device use the COM1 port Connecting the Power Cord Follow these steps to connect the power cord 1 Plug the power cord into the AC power inlet on the back panel Warning To avoid an electric shock be sur...

Page 21: ... diagnostics which are a series of checks that make sure everything is working correctly 5 If necessary use the controls on your monitor to adjust the brightness and contrast until you can easily see the characters on the screen If your system is configured to automatically load a program such as Microsoft Windows or a word processing program you see the first menu or screen display of that progra...

Page 22: ...TUP lets you verify or change the following Current date and time Type of diskette drive s and hard disk drive s System memory Type of video display adapter Keyboard options Processor speed Shadow options Processor chip features The configuration information is stored in an area of memory called CMOS RAM This memory is backed up by a battery so it is not erased when you turn off or reset the compu...

Page 23: ...ext or previous modifiable option f PgDn PgUp F1 Changes the values in the field Displays the next or the previous menu Displays a help screen describing the option currently selected F4 From the exit menu saves the changes you have made and restarts your computer F5 From the exit menu supplies the factory default values for all SETUP options F6 From the exit menu leaves the SETUP program without ...

Page 24: ...er of the SETUP screens Setting the Date and Time The real time clock in your computer continuously tracks the date and time even when the computer is turned off Once you set the date and time using SETUP you should not need to change them unless you adjust the time for daylight savings or other seasonal adjustments The computer automatically changes the date for leap years Use J t or to move the ...

Page 25: ... Setting the Hard Disk Drive s The SETUP program lets you select the type of hard disk drive s installed in your computer If your system was configured for you the hard disk drive type has been preset To set the hard disk drive type follow these guidelines Ll If your system does not have a hard disk select Not Installed for Hard Disk 1 and Hard Disk 2 Q If your computer came with an Epson installe...

Page 26: ...5 4 300 615 17 20 3 615 6 300 615 17 30 4 940 8 512 940 17 62 5 940 6 512 940 17 46 6 615 4 1 615 17 20 7 462 8 256 511 17 30 8 733 5 1 733 17 30 9 900 15 1 901 17 112 10 820 3 1 820 17 20 11 855 5 1 855 17 35 12 855 7 1 855 17 49 1 13 306 I 8 I 128 1 319 17 20 I 14 733 7 1 733 17 42 16 612 4 0 663 17 20 17 977 5 300 977 17 40 18 977 7 1 977 17 56 19 I 1024 1 7 512 I 1023 1 17 59 I 1 20 1733 15 13...

Page 27: ...Hard disk drive types continued Actual formatted size may be slightly different than size on drive label Setting Up Your System 1 23 ...

Page 28: ...ssing to move the cursor to the next field and type in the appropriate values If you are installing Epson supplied drives use the information in the following table to define your drive type Epson supplied hard disk drive types l Actual formatted size may be slightly different than size on drive label Note If you are going to install NetWare 286 version 2 2 you cannot assign a user defined drive t...

Page 29: ...splay If you connected your monitor to the computer s built in VGA port select EGA VGA If you installed an optional video card follow the guidelines below to select the correct adapter type Video display type options Select EGA VGA If You connected your monitor to the built in VGA port or you installed a VGA or enhanced graphics adapter EGA card CGA40 You installed an optional color graphics adapt...

Page 30: ...determines the initial state of the num lock function when you turn on or reset your system When num lock is off the keypad controls cursor movement If num lock is on the keypad types numbers Select YES to set the num lock function on when the system starts Setting the Processor Speed The CPU Speed option sets the processor speed to fast or slow At fast speed your processor operates at its fastest...

Page 31: ...w your system to copy the contents of its system and or video ROM into RAM so it can perform certain operations faster You can also shadow 32KB or 64KB of memory that starts at the indicated addresses to RAM If you enable these options you cannot use the Relocate Memory feature Additional options Two additional chipset feature options allow you to slow down your system in case you need compatibili...

Page 32: ...onfiguration and restarts your computer F5 Supplies the factory default values for all SETUP options F6 Exits the SETUP utility and returns to the system prompt without saving any changes Post SETUP Procedures After you run SETUP for the first time you may need to install the operating system on your computer See your operating system manual for instructions Also install any software you plan to u...

Page 33: ...r computer or injuring yourself Et Do not connect or disconnect any peripheral device cables including the keyboard or a mouse or power cables when the computer s power is on Ll Never turn off or reset your computer while a disk drive light is on This can destroy data stored on the disk Lt Always wait at least 20 seconds after you turn off the power before you turn it on again This prevents possib...

Page 34: ...the power button located on the right side of the front panel as shown below hard disk or diskette drive bay I reset power light button speed power button hard disk TURBO light access light I diskette drive The power indicator lights up After a few seconds the computer displays a count of its system memory and then performs its power on diagnostics This is a series of checks the computer runs each...

Page 35: ...ord processing program you see the first menu or screen display of that program If not you may see the operating system prompt such as c or A Turning Off the Computer Whenever you turn off your system follow these steps 1 Save your data and exit any application program you are using 2 Check the hard disk drive light and the diskette drive light s to make sure they are not on Do not turn off the co...

Page 36: ...insert a diskette into a 5 25 inch drive hold the diskette with the label facing up and the read write slot leading into the drive When you want to remove the diskette make sure the drive light is off then press the release button or turn the latch Remove the diskette and store it properly Caution Never remove a diskette or reset or turn off the computer while a diskette drive light is on You coul...

Page 37: ...any data you did not save Resetting the Computer Occasionally you may want to clear the computer s current settings or its memory without turning it off You can do this by resetting the computer For example if an error occurs and the computer does not respond to your keyboard entries you can reset it to reload your operating system and try again However resetting erases any data in memory that you...

Page 38: ...rn off the computer and wait 20 seconds If you do not have a hard disk insert the system diskette in drive A Then turn on the computer Changing the Processor Speed Your computer s processor can operate at two speeds high speed 33 MHz or low speed 8 MHz The low speed is available to provide compatibility with older application programs When your computer is operating at high speed the TURBO light o...

Page 39: ...Ctrl Alt Hold down the Ctrl key and the Alt key simultaneously and then press the key on the numeric keypad The speed light turns off Ll To select high speed hold down the Ctrl and Alt keys and press on the numeric keypad The speed light comes on Note You can use the commands listed above while you are running a program However if the program uses one of these commands for another function you can...

Page 40: ... as a modem or an additional interface port The math coprocessor can be installed on the system board to enhance numeric intensive operations for software that supports the coprocessor This chapter first describes how to remove your computer s cover to install options and how to replace the cover when you are finished It then describes the following Q Locating the internal components Q Changing th...

Page 41: ...to install or remove a disk drive as described in Chapter 4 Follow these steps to remove the cover 1 Turn off the computer and then any peripheral devices including the monitor and printer 2 Disconnect the computer s power cable from the electrical outlet and from the back panel Also disconnect any cables that are connected to the computer including the keyboard cable 3 If the monitor is on top of...

Page 42: ...5 Remove the three screws securing the back panel as shown below i 6 Grasp the sides of the cover and lift it straight up as shown below Installing and Removing Options 3 3 ...

Page 43: ...e steps Make sure all the internal components are installed properly Check all cable connections especially those that might have been loosened during your work Make sure all cables are out of the way so they do not catch on the cover Insert the front of the cover between the front bezel and the chassis of the computer and guide it straight down Replace the three cover retaining screws Reconnect t...

Page 44: ...hapter refer to the following illustration to locate the different components inside your computer option J1 J10 J15 video memory J17 J20 J25 J27 J36 card c o n n e c t o r coprocessor power c mounting bracket drive bays system board SlMMs Installing and Removing Options 3 5 ...

Page 45: ... port as COM1 2 3 Assigns COM1 serial port as COM3 1 2 2 3 Enables COM2 serial port Disables COM2 serial port 1 2 2 3 Assigns COM2 serial port as COM2 Assigns COM2 serial port as COM4 1 2 2 3 Enables parallel port Disables parallel port 1 2 2 3 Assigns parallel port as LPT1 Assigns parallel port as LPT2 1 2 2 3 Enables game port Disables game port Factory setting l DOS automatically reassigns para...

Page 46: ...jumper J22 On Off Display adapter jumper settings Jumper Jumper number setting Function J11 1 2 Color VGA display adapter 2 3 Monochrome display adapter J15 On Interlaced mode O f f Non interlaced mode Factory setting Two pin jumper Built in VGA jumper settings 1 Built in VGA 1 J36 1 J37 I Enable r dn On I Disable Off Off I Factory setting Two pin jumper Note To use an external display adapter in ...

Page 47: ...nnects both pins on or sits on just one of the pins off For three pin jumpers the jumper connects pin 1 and the middle pin position 1 2 or pin 3 and the middle pin position 2 3 as shown below 1 1 2 2 3 To move a jumper from one position to the other use needle nose pliers or tweezers to pull it off its pins and gently move it to the desired position Caution Be careful not to bend the jumper pins o...

Page 48: ...sockets on the main system board and each can contain one memory module You can install 256KB 1MB and 4MB SIMMs The following table shows the possible SIMM configurations do not install memory in any other configuration The label on the system board for each SIMM socket RAM1 through RAM8 identifies the bank of sockets where you should install SIMMs SlMM configurations Installing and Removing Optio...

Page 49: ...s operate at the same speed Q Use the correct SIMM configuration to add the amount of memory you want See the table above Inserting SIMMs Follow these steps to install SIMMs 1 Refer to the illustration on page 3 5 to locate the SIMM sockets near the front of the computer 2 Remove any option cards that may be blocking your access to the SIMM sockets See page 3 16 for instructions 3 10 Installing an...

Page 50: ...until it is seated firmly in the slot Then tilt it upright as shown above guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket If it does not go in smoothly do not force it pull it all the way out and try again 5 Repeat steps 3 and 4 for each additional SIMM 6 Replace any option cards you removed See page 3 13 for instructions Installing and Removing Opti...

Page 51: ...s See page 3 16 for instructions 2 Use your fingers or a small screwdriver to carefully pull away the metal tabs that secure the SIMM at each end as shown below As you pull away the tabs the SIMM falls to the side Remove it from the socket 3 If necessary follow the same procedure to remove the other SIMMs 4 Replace any option cards you removed as described below 3 12 Installing and Removing Option...

Page 52: ...ly limitations See your option card manual s for the power requirements Then check Appendix A for the option slot power limits Note that older option cards that require 5 volts are not supported Before you install an option card see if you need to change any jumper settings on the system board For example if you install a video card you may need to change jumpers J11 J15 or J36 and J37 See page 3 ...

Page 53: ...ter 3 Slide out the slot cover and set it aside Store it in a safe place in case you remove the option card later 4 Unpack the option card and adjust any switches or jumpers on it if necessary Check the option card instructions When you handle the card be careful not to touch any of the components on the circuit board or the gold edged connectors If you need to set it down before you install it pl...

Page 54: ...ponding guide inside the computer s front panel Once the connectors reach the slot push the card in firmly but carefully to insert it fully You should feel the card fit into place If it does not go in smoothly do not force it pull the card all the way out and try again 6 Secure the end of the card to the computer with the retaining screw Installing and Removing Options 3 15 ...

Page 55: ...ease your video memory to either 512KB or 1024KB by installing four or six video DRAM 20 pin 70ns or 80ns 44256 DIP Dual Inline Package chips This is useful for running graphics intensive applications or for supporting resolutions up to 1024 x 768 on your monitor See Appendix A for a table identifying supported colors and resolutions for each amount of video memory For the memory to work properly ...

Page 56: ...y remove it See page 3 16 for instructions Caution To avoid generating static electricity and damaging the memory chips ground yourself by touching the metal surface on the inside of the computer s back panel Then remain as stationary as possible while you install them 3 Remove the memory chips from their package and inspect each one The pins should point inward at slightly less than a 90 angle If...

Page 57: ...rrectly aligned If the chip goes in at an angle remove it with a chip puller or a small flat head screwdriver and try again When the chip is properly positioned push down firmly on both ends of the chip to make sure it is well seated Repeat steps 4 through 6 for each of the remaining chips Replace any option cards you removed See page 3 13 for instructions When you start your computer it displays ...

Page 58: ... page 3 5 2 If there is an option card in your way remove it See page 3 16 for instructions Caution Before you remove the math coprocessor from its antistatic packaging touch an unpainted metal surface on the computer chassis Do not touch the pins on the coprocessor Handle the coprocessor only by the edges of its case 3 Remove the coprocessor from its package and inspect it If the pins appear bent...

Page 59: ...essor are directly over the holes in the socket Then gently push the coprocessor straight into the socket pressing evenly on all sides 6 Replace any option cards you removed See page 3 13 Post installation Procedures After you install or remove options such as memory modules or a math coprocessor you must run SETUP to update the computer s configuration See Chapter 1 for instructions Additionally ...

Page 60: ...the internal hard disk drive bay In the upper horizontal bay you can install a second hard disk drive if you have the right cable a second diskette drive a tape drive or a CD ROM drive To install or remove a drive first remove the computer s cover as described in Chapter 3 Then use the instructions below to install a hard disk drive in the internal hard disk drive bay or follow the instructions on...

Page 61: ...r the mounting bracket for third height drives Cl Installing the hard disk drive on the mounting bracket Note Be sure to check the jumper settings on the drive before you install a hard disk drive Also you will need to know the number of cylinders heads sectors etc to select the correct drive type in the SETUP program See the documentation that came with your drive for this information Before you ...

Page 62: ...nd remove the guiderail and grounding plate metal plastic guiderail mounting frames 2 Then remove the two screws securing each mounting frame to the drive and remove the frames Connecting the Hard Disk Drive Cable To connect the hard disk drive to the computer you need to connect two cables the hard disk drive ribbon cable and a power supply cable You should connect these cables before you secure ...

Page 63: ...ive on page 4 5 1 Locate the hard disk drive connector on the system board 2 Locate the hard disk drive ribbon cable it is a flat cable with a connector on each end 3 Select one of the connectors Notice the two grooves in one side of the connector Align the connector so that these grooves face the hard disk drive bay 4 Make sure the holes in the cable connector fit over the pins in the system boar...

Page 64: ... do not see it on the connector casing turn the drive over so you can see the drive s circuit board You will see a 1 or 2 printed on the board to identify the side of the connector containing pin 1 3 Align the connector on the cable so that the red wire will be closest to pin 1 on the drive 4 Make sure the holes in the cable connector fit over all the pins in the hard disk drive connector then pus...

Page 65: ...mers of the power supply connector on the hard disk drive notched 7 Make sure the holes fit over all the pins and then push in the connector Caution If you do not align the cable connector correctly you could severely damage your hard disk drive when you push it in 4 6 Installing and Removing Drives ...

Page 66: ... mounting bracket Refer to the illustrations below and follow these steps 1 Remove the screw securing the mounting bracket to the base of the computer 2 Slide the mounting bracket toward the diskette drive bays until the slots clear the tabs 3 Lift the mounting bracket out of the computer and set it aside Installing and Removing Drives 4 7 ...

Page 67: ...e above the four pegs as shown below pegs 5 Gently lower the drive over the pegs When the hard disk drive is resting on the pegs it will not move from side to side 6 Lower the mounting bracket over the hard disk drive making sure that the tabs on the computer align with the slots in the mounting bracket 4 8 Installing and Removing Drives ...

Page 68: ...ing Bracket You can also install a hard disk drive on top of the mounting bracket rather than under it Refer to the illustration on page 4 7 and the one below while following these steps 1 Remove the screw securing the mounting bracket to the base of the computer 2 Slide the mounting bracket toward the diskette drive bays until the slots clear the tabs Installing and Removing Drives 4 9 ...

Page 69: ...isk drive aligning the holes in the bracket with the holes on the drive 6 Secure the bracket to the drive with four screws 7 Lower the slots on the mounting bracket onto the tabs on the computer 8 Slide the bracket toward the side of the computer until the tabs hold the bracket secure 9 Secure the mounting bracket with the screw 4 10 Installing and Removing Drives ...

Page 70: ...e base of the computer Installing a Drive in the Upper Horizontal Drive Bay Your system comes with a 3 25 inch diskette drive installed in the lower horizontal drive bay You can also install a diskette drive a CD ROM a tape drive or a second hard disk drive in the upper horizontal drive bay If you install a second hard disk drive in this bay make sure you purchase the appropriate cable to connect ...

Page 71: ...plate from the bay Place your hand behind the plate through the hole in the drive bay and push the faceplate forward as shown below Keep the faceplate in a safe place in case you remove a drive later 2 Remove any brackets or mounting frames from the drive 4 12 Installing and Removing Drives ...

Page 72: ...the bay as far as it will go 4 The side of the drive bay contains slots that correspond to the mounting holes in the drive Secure the drive using retaining screws in both sides of the drive Installing and Removing Drives 4 13 ...

Page 73: ...teps below 1 If you are installing a diskette drive locate the diskette drive ribbon cable The middle of the cable is connected to the system board If you are installing a second diskette drive one end of the cable is connected to the bottom diskette drive The cable contains both a card edge connector and a header connector 4 14 Installing and Removing Drives ...

Page 74: ...If the drive connector extending from the back of the drive has gold contacts on both sides use the card edge connector on the ribbon cable Make sure you align the key way the plastic divider with the gap in the drive connector If the drive connector contains a series of pins use the header connector Identify pin 1 on the drive and align the connector so that the red wire is at pin 1 3 Locate one ...

Page 75: ...e connector notched corners Caution If you do not align the cable connectors correctly you could severely damage your drive when you push them in If you installed a diskette drive in the upper bay it is drive B the lower drive is A However if you want to reassign the upper diskette drive as drive A you can change jumpers J17 through J20 See Chapter 3 for instructions 4 16 Installing and Removing D...

Page 76: ... of the bay then pull it out of the slot 4 Once you have removed the drive replace the faceplate by inserting one side of the plate then gently guiding the other side into place You will hear it snap into place Post installation Procedures After you install or remove your drive s and replace the cover on your computer you need to run the SETUP program to define the correct configuration for your n...

Page 77: ...vers or utilities for your system to operate properly with your application programs at this resolution However if you want to use resolutions over 640 x 480 or take advantage of the following special features when using certain application programs you need to install the appropriate drivers U Enhanced graphic and text modes in 4 16 and 256 colors Cl Resolutions up to 1024 x 768 Ll Extended text ...

Page 78: ...r for an application not listed above read the README files on your Utility diskettes These files will tell you what additional applications are supported and will describe the VGA utilities Installing the Drivers The information in this guide is organized alphabetically by application program or operating environment To install a particular driver turn to the page listed above for your applicatio...

Page 79: ...isk If you are installing drivers for 1 2 3 to the C LOTUS directory type the following and press Enter SET123 C LOTUS If you are installing drivers for Symphony to the C SYMPHONY directory type the following and press Enter SETSYMPH C SYMPHONY Log onto your Lotus program directory Type INSTALL and press Enter to run the installation program From the main menu select Advanced options and press Ent...

Page 80: ...en you start 1 2 3 or Symphony type 123 or SYMPHONY followed by the name of the driver set you want to use and then press Enter Microsoft Windows If you have not yet installed Windows 3 1 follow the instructions in your Windows documentation to install it with the standard VGA driver Then follow these instructions to install the new driver 1 Log onto your Windows program directory 2 Type SETUP and...

Page 81: ...D See your Windows documentation for instructions Microsoft Word If you have not yet installed Word 5 0 follow the instructions in your Word documentation to install it Then follow these instructions to install the appropriate driver 1 2 3 4 Log onto your Word program directory Rename the driver file SCREEN VID to the name SCREEN OLD Insert the Utility Diskette 1 in drive A Copy the SCREEN VID fil...

Page 82: ...lines 16 color 6 Text 30 l i n e s 16 color 7 Text 43 l i n e s 16 color 8 Text 60 lines 16 color These are 132 column modes and provide no mouse support Press 1 to see additional drivers Your Word application now uses the display mode you selected Quattro Pro If you have not yet installed your Quattro Pro application follow the instructions in the Quattro Pro documentation to install it now Then ...

Page 83: ...e display mode you selected WordPerfect If you have not yet installed WordPerfect 5 1 follow the instructions in your WordPerfect documentation to install it Then follow the instructions below to install the new drivers 1 2 3 4 5 6 Log onto the WordPerfect directory on your hard disk Insert the Utility Diskette 1 in drive A Copy the extended text and graphics drivers from the utility disk to your ...

Page 84: ...lors 1023 x 768 16 colors and 786 x 1024 16 colors 10 Now select Text Screen Type 11 Choose Trident VGA 12 Select the resolution you want for your text driver 13 Press F7 to exit Your selection is saved and used for displaying text as well as the print preview and graphics functions of WordPerfect 5 8 Installing Video Drivers ...

Page 85: ...s such as The computer will not start Within each category a more specific problem is described with possible solutions If the suggestions here do not solve the problem contact your Epson dealer Identifying Your System When you request technical assistance be ready to provide the serial number of your computer its system BIOS version number its configuration including the type of disk drives monit...

Page 86: ...lication banner screen in About application window within application documentation The Computer Will Not Start The power light is on but the computer does not start Replace your main operating system diskette and turn on the computer again Caution If you turn off the computer always wait at least 20 seconds before turning it back on This prevents damage to the computer s electrical circuitry The ...

Page 87: ...ond after a reasonable length of time turn it off wait 20 seconds and try again You may have installed memory using SIMMs that work at the wrong speed You can try using the SETUP program to insert a wait state see Chapter 1 or you can install the correct SIMMs see Chapter 3 You turned the computer off and on again but it still does not respond Try resetting the computer using the Ctrl Alt Del comm...

Page 88: ... corner of the keyboard is lit press NumLock to turn off the function If you want to change the initial settings of the num lock function see Setting the NumLock On at Boot in Chapter 1 Monitor Problems There is no display on the screen Check that the monitor s power switch is on and that its power light is lit The power light is on but you still do not see anything on the screen Check the brightn...

Page 89: ... Also make sure you are using the appropriate monitor and display adapter for your software I If your application program requires a monitor that supports graphics but you have a monochrome monitor the results The power switch is on but the power light is not on Turn off the monitor s power wait five seconds and turn it back on If the light still does not come on check the electrical outlet for po...

Page 90: ...same type If you can read the diskette in a different drive your drive may be faulty The diskette is the right type but you still see an error Check that the diskette is not write protected preventing the drive from writing to the diskette Make sure the diskette is formatted See your operating system documentation for instructions on formatting diskettes You may have a defective diskette Try copyi...

Page 91: ...d disk drive is not working properly Make sure you have installed the drive correctly and check all cable connections Also check the jumper settings on your drive You see a hard disk drive error when you start your system Run SETUP and update your system configuration for the hard disk drive Make sure you selected the correct drive type Make sure the jumpers on the system board are set correctly S...

Page 92: ...and use a disk compaction utility to reorganize the files on your disk If you cannot access data on your hard disk or you are seeing read write errors the disk may have a physical problem Contact your dealer Software Problems The application program does not start Check that you are following the correct procedure for starting the program and that it is installed correctly If you do not have a har...

Page 93: ...es not work at all Check that the printer has power and is properly connected to the computer Also make sure your printer has paper in it The printer prints garbled information Check the printer manual for the printer s correct DIP switch or control panel settings Also make sure you have the proper drivers installed for your printer Option Card Problems A new y installed option card is not working...

Page 94: ...t state through the SETUP program see Chapter 1 You may have inserted an older option card that works at 5 volts Make sure you install option cards that meet the system s power requirements An external device connected to the option card is not working correctly Make sure you are using the proper cable to connect the device to the card Memory Module Problems The memory count displayed by the power...

Page 95: ... on the system board to disable the built in controller You can then continue to use your system until it is convenient for you to have it serviced Mouse Problems Your mouse isn t working properly or you see an auxiliary device error message Make sure the mouse cable is securely connected to one of the serial ports Also make sure you installed the mouse driver correctly and selected the right sett...

Page 96: ... selectable through SETUP Memory 2MB or 4MB RAM standard on SIMMs expandable to 16MB using 256KB 1MB and 4MB SIMMs SIMMs must be 30 pin fast page mode type with 70ns or faster access speed ROM 64KB system BIOS video BIOS and SETUP code located in EPROM on main system board Video RAM 256KB DRAM on main system board expandable to 512KB or 1024KB using 70ns or 80ns 44256 DIP chips Shadow RAM Supports...

Page 97: ...rives Interface on main system board supports up to two IDE hard disk drives with built in controllers VGA interface built into system board 15 pin D shell connector One standard 8 bit parallel uni directional interface built into main system board 25 pin D shell connector Two RS 232C programmable asynchronous interfaces built into main system board 9 pin D shell connectors One 15 pin D shell conn...

Page 98: ... storage capacity 5 25 inch diskette drive 1 2MB high density storage capacity 3 5 inch diskette drive 720KB double density storage capacity 5 25 inch diskette drive 360KB double density storage capacity Hard disk drives 3 1 2 inch form factor hard disk drive s up to half height size the first mounted internally and second mounted in the horizontal drive bay Other devices Half height tape drive CD...

Page 99: ...upply Type Input ranges Maximum outputs Frequency 65 Watt fan cooled 90 to 260 VAC 5 VDC at 7 5 Amps 12 VDC at 2 0 Amps 12 VDC at 0 3 Amps 47 to 63 Hz Option Slot Power Limits Total Maximum current 5 Volts 12 Volts 12 Volts For all slots 4 6 Amps 1 8 Amps 0 3 Amps This system does not support older option cards that may require 5 volts A 4 Specifications ...

Page 100: ...0x600 256 1024x768 256 Environmental Requirements Non operating Condition Operating range range Storage range Temperature 41 to 90 F 4 to 140 F 4 to 140 F 5 to 32 C 20 to 60 C 20 to 60 C Humidity non 20 to 90 10 to 90 10 to 90 condensing Altitude 330 to 9 900 ft 330 to 39 600 ft 330 to 39 600 ft 100 to 3 000 m 100 to 12 000 m 100 to 12 000m Specifications A 5 ...

Page 101: ...nments become available these also will be tested MS DOS 3 3 through 6 0 DR DOS 6 0 Novell NetWare 4 0 Novell NetWare 3 11 Novell NetWare 2 2 Novell ELS NetWare level II 2 12 Novell NetWare 386 3 1 OS 22 1 OS 2 Extended Version 1 1 l 2 SCO Unix 3 2 V 4 0n SCO Xenix V 1 1 2 2 3 3 SCO Open Desktop 2 0 SCO Open Desktop V Windows 3 1 Windows 3 0 File server and workstation A 6 Specifications ...

Page 102: ...80282 Mass storage devices Additional diskette 5 25 1 2MB FDD A811371 drives 3 5 1 44MB FDD A811381 Hard disk drives 80MB HDD w embedded AT controller A812001 120MB HDD w embedded AT controller A811951 170MB HDD w embedded AT controller A880861 240MB HDD w embedded AT controller A811991 CD ROM Half height CD ROM Tape backup drive Epson 250MB tape backup unit A811613 Memory expansion kits System me...

Page 103: ... 860 narrow carriage LQ 870 narrow carriage LQ 1070 wide carriage LQ 1170 wide carriage LQ 2550 wide carriage C092011 C062001 C035031 1 1 C060021 j C063001 C061021 L752 1 EPL 8000 I C09001 I ActionLaser 1000 ActionLaser 1000 2MB ActionLaser 1500 C108001 C108001 2 C108101 Stylus 800 Ink Jet Printer I C106001 Microsoft Windows 3 1 Epson MS DOS 5 0 5 25 diskettes 1 Epson MS DOS 5 0 3 5 diskettes MS D...

Page 104: ... diskette release 2 4 power 2 2 RESET 2 2 2 6 C Cable adjusting connection 6 1 diskette drive 4 14 15 4 17 hard disk drive 4 2 3 4 11 key way connector 4 15 keyboard 1 4 modem 1 6 monitor 1 4 mouse 1 6 power supply 4 3 4 5 4 14 16 printer 1 5 reconnecting 6 3 red wire 4 5 4 15 serial device 1 6 Calendar A 2 Card display adapter 1 4 1 15 modem Intro 1 option Intro 1 3 1 17 3 1 problems 6 9 protecti...

Page 105: ...oblems 6 11 VGA A 2 Conventional memory 1 15 Coprocessor math Intro 3 3 1 3 19 20 A 1 socket 3 5 type 1 10 Cover removing 3 3 replacing 3 4 CPU specifications A 1 speed 1 16 CTRL ALT 2 7 CTRL ALT 2 7 CTRL ALT DEL 2 6 6 3 CTRL BREAK 2 5 CTRL C 2 5 Cursor 1 9 1 16 6 4 Cylinder value 1 14 D Data losing 2 3 5 saving 2 3 Date setting 1 10 2 3 Daylight savings 1 10 DB 9P connector 1 6 Default settings 1...

Page 106: ...ced graphics adapter 1 15 EGA VGA 1 15 Electric shock 1 6 3 4 Electrical circuitry 2 1 6 2 outlet 1 5 6 6 2 3 Electromagnetic interference 1 2 Environmental conditions 1 2 requirements A 5 Errors diskette drive 6 7 hard disk drive 6 7 keyboard 6 4 operating system 1 7 read write 6 8 Exit menu SETUP 1 18 Expanding VGA drivers 5 5 Extended memory 1 15 1 17 text mode 5 1 5 7 VGA Intro 2 1 18 video dr...

Page 107: ... bay 4 1 user defined type 1 13 Height A4 Help screen SETUP 1 9 High processor speed 1 16 2 6 7 A 1 Humidity A 5 I I O expansion slots A 3 problems 6 11 IDE controller A 2 Indicator light diskette drive 2 4 hard disk drive 2 2 monitor 6 5 power 2 2 6 2 6 4 speed 2 2 2 6 TURBO 2 2 2 6 Inlet AC power 1 4 1 6 6 2 Input ranges power supply A 4 Installing operating system 1 7 1 18 Interface port 3 1 In...

Page 108: ...tioning 3 20 type Intro 3 3 19 A 1 MDA monochrome display adapter 1 15 Memory addresses 1 10 1 17 base 1 15 clearing 2 5 CMOS RAM 1 8 A 2 conventional 1 15 count 1 7 2 2 extended 1 15 1 17 installing Intro 2 3 9 insufficient 6 9 modules See SIMMs problems 6 10 RAM Intro l 1 15 1 17 A l relocate option 1 17 removing 3 12 reserved 1 10 ROM 1 8 1 17 A l SIMMs See SIMMs size 1 15 standard A 1 system I...

Page 109: ...o l connector board 3 5 connectors 3 14 DIP switches 6 10 Option cards guides 3 15 installing Intro 2 3 3 1 3 13 jumpers 3 13 14 6 10 power requirements 3 13 6 10 problems 6 9 removing 3 8 3 16 Option slots cover 3 13 length A 3 power limits 3 13 6 3 A 4 Optional equipment 1 3 3 1 Orientation dot 3 20 Outlet electrical 1 5 6 6 2 3 P Parallel port controller A 2 jumpers 3 6 Pause key 2 5 Physical f...

Page 110: ...A 2 Red wire 4 5 4 15 Refresh cycle time 1 17 Relocate memory option 1 17 Repairing files 6 6 Reserved memory 1 10 RESET button 2 2 2 6 Resetting the computer Intro 3 1 16 2 5 6 1 Resolutions Intro 2 5 1 8 A 2 Ribbon cable card edge connector 4 15 diskette drive 4 14 15 4 17 6 7 hard disk drive 4 2 5 4 11 4 14 15 header connector 4 15 ROM 1 8 1 17 A 1 RS 232C ports 1 6 A 2 S Safety precautions 2 1...

Page 111: ...7 4 4 5 configuration 6 1 2 identifying 6 1 specifications A 1 8 T Tape drive Intro 2 4 1 4 11 Temperature A 5 Three pin jumper 3 8 Time setting 1 10 2 3 Timing requirements 2 6 Trident 5 7 8 A 2 Troubleshooting Intro 3 6 1 12 TURBO light 2 2 2 6 Turning off computer 2 3 3 2 Turning on computer 2 1 TVGA 5 4 5 8 Two pin jumper 3 8 U User defined drive type 1 13 Utility disk compaction 6 8 diskettes...

Page 112: ...modes 5 1 resolutions Intro 2 5 1 8 A 2 ROM 1 17 Video memory 3 5 adding 3 16 configuration 3 16 displaying 3 18 on system board 5 1 sockets 3 16 type 3 16 A l W Wait state 1 17 6 10 A 1 Weight A 4 Width A 4 Windows drivers 5 4 5 Word VGA drivers 5 5 WordPerfect VGA drivers 5 7 Write protection 6 6 Z Zero wait states 1 17 Index 9 ...

Page 113: ...Tel 305 265 0092 Tel 525 395 9897 Fax 305 265 0097 Fax 525 395 9499 Epson Argentina S A Epson Do Brasil Buenos Aires Argentina Sgo Paulo SP Brazil Tel 541 322 7487 Tel 5511 813 3044 Fax 541 322 4637 Fax 5511 210 9290 Epson Chile S A Epson Venezuela S A Santiago Chile Caracas Venezuela Tel 562 231 5358 Tel 582 241 0433 Fax 562 233 3197 Fax 582 241 6515 Epson Costa Rica S A Epson Canada Limited San ...

Page 114: ...32 Epson Hong Kong Ltd 25 F Harbour Centre 25 Harbour Road Wanchai Hong Kong Phone 831 4600 Fax 572 5792 Telex 65542 EPSCO HX Epson Australia Pty Ltd 17 Rodborough Road Frenchs Forest N S W 2086 Australia Phone 2 452 0666 Fax 2 451 0251 Telex 71 75052 Epson Electronics Trading Ltd Taiwan Branch 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 886 2 717 7360 Free phone 886 080 211172 Fax 8...

Page 115: ...0234 Fax 595 61 60566 Control De Procesos Informaticos Lima Peru Tel 5114 328 384 Fax 5114 355 017 Interfase S A Montevideo Uruguay Tel 598 249 4600 Fax 598 249 3040 Siser Ltda La Paz Bolivia Tel 591 2 34 32 45 Fax 591 2 35 92 68 McSilver S A Bogota Colombia Tel 571 230 1014 Fax 571 230 9205 C I L D S E Quito Ecuador Tel 593 2 54 3418 Fax 593 2 55 4780 A J Vierci CIA Asuncion Paraguay Tel 595 21 4...

Page 116: ...809 328 0304 Fax 809 328 0307 Compusupplies Ltd Kingston Jamaica Tel 809 925 8382 Fax 809 925 8115 Boolchand Pessomal N V Curacao Netherlands Antilles Tel 599 961 7545 Fax 599 961 7876 Micro International S A Santo Domingo Republica Dominicana Tel 809 533 7096 Fax 809 535 3218 Complete Computer Systems Port of Spain Trinidad Tel 809 625 1204 Fax 809 623 5426 Equipos Electronicos Valdez y Cia San S...

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