Epson EH-TW7400 User Manual Download Page 83 | Manualshive

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Epson EH-TW7400 User Manual Download Page 83

Troubleshooting

82

The device name is not displayed under Device Connections

Check

Remedy

Does the connected device meet the HDMI
CEC standards?

If the connected device does not meet the HDMI CEC standards,
it is not displayed. See the documentation and so on supplied
with the connected device for more information.

Network problems

Cannot access the network via wireless LAN

Check

Remedy

Is

Wireless LAN Power

set to

Off

?

Set

Wireless LAN Power

to

On

in the Configuration menu. If this

is already set to

On

, set

Wireless LAN Power

to

Off

, and then set

it to

On

again.

s

Network

-

Wireless LAN Power

Is the passphrase correct?

Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you have for-
gotten your passphrase, set a new one.

s

Network

-

Network

Configuration

-

Security

-

Passphrase

Have you checked the Event ID?

Check the Event ID number and perform the following steps.

s

Info

-

Projector Info

-

Event ID

s

The image contains static during network projection

Check

Remedy

Are there any obstacles between the access
point and the connected device?

Check for any obstacles between the access point, the mobile
device, the computer, and the projector, and change their posi-
tions to improve communication.

Is the distance between the access point and
the connected device too far?

Make sure that the access point, the mobile device, the comput-
er, and the projector are not too far apart. Move them closer to-
gether and try to connect again.

Are there any Bluetooth devices or micro-
wave oven in the vicinity?

If the wireless connection is slow or your projected image con-
tains noise, check for interference from other equipment, such
as a Bluetooth device or microwave. Move the interfering device
farther away or expand your wireless bandwidth.

Are too many devices connected?

Reduce the number of connected devices if the connection
speed declines.

About Event ID

Check the event ID and perform the remedy given below. If you cannot resolve the problem, contact your
local dealer or the nearest Epson repair center.

s

Epson Projector Contact List

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Summary of Contents for EH-TW7400

Page 1: ...User s Guide ...

Page 2: ...as well as a support and service guide troubleshooting check lists and so on Make sure you read this guide before using the pro jector User s Guide this guide Contains information on setting up and basic operations before using the projector using the Configuration menu and handling problems and performing routine maintenance Quick Start Guide Contains information on the procedures for setting up ...

Page 3: ...n that if ignored could possibly result in personal injury or physical damage due to incorrect handling General Information Indications Attention Indicates procedures which may result in damage or malfunctions to occur c Indicates additional information and points which may be useful to know regarding a topic s Indicates a page where detailed information regarding a topic can be found Menu Name In...

Page 4: ...Remote Control 22 Installing the Remote Control Batteries 22 Remote Control Operating Range 23 Operating range left to right 23 Operating range top to bottom 23 Basic Operations Projecting Images 24 Turning On the Projector 24 If the target image is not projected 25 Using the Home Screen 25 Turning Off 26 Adjusting the Projected Image 27 Displaying the Test Pattern 27 Lens Adjustment Function Focu...

Page 5: ...ANSettings 53 Selecting wireless network settings in Windows 53 Selecting wireless network settings in OS X 53 Setting Up Wireless Network Security 54 Projecting in Epson iProjection iOS Android 54 Operating using a smartphone remote control function 55 Configuration Menu Configuration Menu Functions 58 Configuration Menu Operations 58 Configuration Menu Table 59 Image menu 59 Signal menu 60 Setti...

Page 6: ...mity 92 About PJLink 94 Appendix Optional Accessories and Consumables 95 Optional Items 95 Consumables 95 Supported Resolutions 96 Computer Signals Analog RGB 96 HDMI1 HDMI2 Input Signal 96 3D Input Signal HDMI 96 Specifications 97 Appearance 100 List of Safety Symbols 101 Glossary 103 General Notes 104 Warning Labels 104 General Notice 105 ...

Page 7: ...gedbyheatnear the vent Hot air from the air exhaust vent could cause burns warping or accidents to occur c Lens shutter Linkstotheprojector spoweron offfunction andautomaticallyopensandcloses the shutter s p 24 d Lens Images are projected from here e Air intake vent Intake vent for air used to cool the projector internally Air filter cover When replacing the air filter open this cover and remove t...

Page 8: ... 73 c Flashes orange if the internal temperature is too high Shows the projector s errors through a combination of other indicators lit and flashing s p 73 d Displays and closes the Configuration menu OntheConfiguration menu you canmakeadjustmentsand settingsforSignal Image Input Signal and so on s p 58 e Selects functions and settings when a menu is displayed s p 58 f Control panel cover Cover fo...

Page 9: ...nction The adjustment items are as follows Focus s p 28 Zoom s p 28 Lens shift s p 29 k Changes to the image from each input port s p 25 l Turns the projector on or off s p 24 Lit when the projector is on Shows the projector s errors through a combina tion of other indicators lit and flashing s p 73 ...

Page 10: ...volume adjustment for connected devices that meet the HDMI CEC standards s p 45 e When HDMI Link is On s Settings HDMI Link HDMI Link p 62 Displays the device connections list When HDMI Link is Off s Settings HDMI Link HDMI Link p 62 Displays the HDMI link settings menu s p 45 f Changes the adjustment items for the motor ized lens function The adjustment items are as follows Focus s p 28 Zoom s p ...

Page 11: ...htness for each RGBCMY color s p 36 m Performs the function assigned to the user button s p 62 n Changes the 3D format This projector supports the following 3D for mats Frame Packing Side by Side Top and Bottom s p 42 o Selects the aspect mode according to the in put signal s p 32 p Displays and closes the test pattern s p 27 q Loads the lens position registered as Memo ry1 or Memory2 in the Save ...

Page 12: ...Picture in Picture s p 47 Press and hold the button to swap the main or sub screen image sources D Temporarily stops projection To turn the im age back on press this button again s p 30 E The remote control buttons light up for ap proximately 10 seconds This is useful when operating the remote control in the dark F Turns the projector off s p 26 ...

Page 13: ... HDMI compatible video equipment and computers s p 19 The HDMI1 port supports HDCP 2 2 f HDMI2 port g USB port Connects the optional Wireless LAN unit It is also used when updating the firmware s p 20 h Service port Service port This is not normally used i LAN port Connects a LAN cable to connect to a network s p 20 j PC port Connects to the RGB output port on a computer s p 19 k RS 232C port When...

Page 14: ...nt fixing points for or depending on the in stallation environment Use the fixing points when installing next to a wall in a small room b c d Rear foot Remove this when using the ceiling mount fixing points e Cable cover fixing screw Screw holes for attaching the cable cover f Front adjustable foot When set up on a surface such as a table extend the foot to adjust horizontal tilt s p 30 ...

Page 15: ...stalled in parallel with the screen c If the projector cannot be installed in front of the screen you can adjust the position of the image by using lens shift s p 29 Installing the projector horizontally by adjusting the height of either side If the projector is tilted the projected image is also tilted Install the projector horizontally so that both sides are at the same height If the projector c...

Page 16: ...easures against falling by using wires to ensure the safety in an emergency such as an earthquake and prevent accidents If it is not installed correctly it could fall causing an accident and injury Do not block the air intake vent and air exhaust vent of the projector Blocking its air intake vent and air exhaust vent may trap heat inside causing fire Attention Do not setup the projector in locatio...

Page 17: ...he maximum lens shift adjustment values are shown in the following table c The projected image becomes smaller after correcting distortion Increase the projection distance to fit the projected image to the screen size When adjusting the projection position vertically in lens shift A Distance from the center of the lens to the bottom edge of the projected image when lens shift is raised to its high...

Page 18: ...d image Unit cm 16 9 Screen Size Projection Distance E Lens Shift Maximum Values F W x H Minimum Wide Maximum Tele Distance A Distance B Distance C D 50 111 x 62 148 313 29 91 52 60 133 x 75 178 376 35 109 63 80 177 x 100 239 503 46 146 83 100 221 x 125 300 630 58 182 104 150 332 x 187 452 947 86 273 156 200 443 x 249 604 1264 115 364 209 250 553 x 311 756 1582 144 455 261 300 664 x 374 908 1899 1...

Page 19: ...Preparing 18 Overhead view ...

Page 20: ... the terminal cover that allow you to pull the cover forward and lift it from the grooves at the top When reattaching first insert the protruding sections into the grooves at the top Connecting Video Equipment To project images from DVD Blu ray players connect to the projector using one of the following methods When using a commercially available HDMI cable c When using the power supply port for a...

Page 21: ...ate the projector s status On or Off to connected devices such as electric screens c To use the Trigger Out port set Trigger out to On sExtended Operation Trigger Out p 65 Connecting to the LAN port Connect to a network router a hub and so on with a 100BASE TX or 10BASE T LAN cable You can operate the projector or check its status over a network from a computer or a smart device c To prevent malfu...

Page 22: ...ing images from a mobile terminal via a network By installing Epson iProjection iOS Android on a smartphone or tablet you can wirelessly project data on your device s p 54 c When not using the wireless LAN function with the Wireless LAN unit kept inserted set Wireless LAN Power to Off This can prevent unauthorized access from outsiders s p 68 When using Epson iProjection in Quick connection mode w...

Page 23: ...ery cover While pushing the battery compartment cover catch lift the cover up b Replace the old batteries with new batteries Check the polarity of the batteries and before installing c Reattach the battery cover Press the cover until it clicks into place c If delays in the responsiveness of the remote control occur or if it does not operate it probably means that the batteries are becoming flat Wh...

Page 24: ...Preparing 23 Remote Control Operating Range Operating range left to right 10m 10m 30 30 30 30 Operating range top to bottom 10m 10m 30 10 60 30 ...

Page 25: ...y simplyconnectingthepowercord to the projector without having to press any buttons s Extended Operation Direct Power On p 65 Warning Do not look into the lens during projection The powerful light emitted could cause damage to eyesight Pay close attention to how your child behaves Donotstandinfrontofthelensduringprojection Clothes could be damaged due to the high temperature c This projector provi...

Page 26: ... the button on the remote control to display the Home screen Under the following conditions the Home screen is displayed automatically when the projector is turned on Home Screen Auto Disp is set to On s Extended Home Screen Home Screen Auto Disp p 65 There are no signals from any sources a Selects the source you want to project b Displays the QR code and connects wirelessly to a smartphone or tab...

Page 27: ...on on the remote control or the button on the control panel Remote control Control panel Projection ends and the lens shutter closes automatically The operation indicator flashes and the projector begins to cool down c Wait until cool down is complete When cool down is complete the operation indicator stops flashing d Disconnect the power cord ...

Page 28: ...control or the button on the control panel and then select the item you want to adjust Remote control Control panel The adjustment items switch as shown in the following table 1 Focus adjustment Adjust Focus is displayed on the screen Adjusts the focus of the projected image s p 28 2 Zoom adjustment Adjust Zoom is displayed on the screen Adjusts the size of the projected image s p 28 3 Lens shift ...

Page 29: ... buttons to adjust the focus c Press the button three times to finish making adjustments Adjusting the projection size Zoom Adjustment a Press the button on the remote control twice Adjust Zoom is displayed on the screen b Press the buttons to adjust the size of the projected screen c Press the button twice to finish the adjustment ...

Page 30: ... the adjustment c When the following message is displayed when you change to Adjust Lens Shift the image movesintheoppositedirectiontothedirectionpressedwiththe buttons When Front Ceiling or Rear Ceiling is set for Projection select Inverted s Extended Projection p 65 Caution When transporting the projector set the lens position to the center If you transport the projector when the lens is not in ...

Page 31: ...auges are displayed press the and buttons to perform vertical correction When the top or bottom is too wide c When you correct keystone distortion the projected image may be reduced Increase the projection distance to fit the projected image to the screen size You can make keystone settings from the Configuration menu s Settings Keystone p 62 You can make effective corrections within a projection ...

Page 32: ...buttons to select a mode and then press the button to confirm the selection Choices when projecting 2D images Mode Application Dynamic This is the brightest mode Best for prioritizing brightness Bright Cinema Best for projecting vivid images Natural Best for faithfully reproducing the color of the source image Cinema Best for enjoying content such as movies Digital Cinema Projects images in the Di...

Page 33: ...t holder of that image based on copyright law a Press the button c You can make settings from the Configuration menu s Signal Aspect p 60 b Usethe buttonstoselect the setting name and then press the button to confirm the selection c You may not be able to change the Aspect depending on the input signal By normally selecting Auto the optimum aspect is used to display the input signal Change the set...

Page 34: ...d Enhances the outlines for the projected image overall When adjusting Stand ard the adjustment values for Thin Line Enhancement and Thick Line En hancement are also adjusted at the same time Thin Line Enhancement Details such as hair and patterns on clothing are enhanced Thick Line Enhancement Roughpartssuchasoutlinesforentiresubjectsorthebackgroundareenhanced making the overall image clearer a P...

Page 35: ...s when pro jecting MPEG movies Super resolution Fine Line Adjust Enhances the contrast and the outlines of complicated images Soft Focus Detail Enhances the contrast and the outlines for smooth backgrounds Detail Enhancement Enhances the contrast in an image to create a more emphatic texture and material feel Strength The larger the value the stronger the contrast Range The larger the value the wi...

Page 36: ...n You can play fast moving images smoothly by automatically producing intermediate frames between the original frames Frame Interpolation is available under the following conditions When Image Processing is set to Fine s Signal Advanced Image Processing p 60 When the source is HDMI1 or HDMI2 When inputting 2D signals or 3D signals 1080p 24 Hz s p 96 This is unavailable when a 4K signal is being in...

Page 37: ... buttons to make the adjustments The image becomes brighter when moved to the right positive and darker when moved to the left negative Offset When the image is made brighter shading for the darker sections is more vividly expressed When the image is made darker the image appears more full bodied but shading for the darker sections is harder to distinguish Gain When the image is made brighter the ...

Page 38: ...uttons to select the color you want to adjust and then press the button to confirm the selection c Use the buttons to select Hue Saturation or Brightness d Use the buttons to make adjustments Press the button to adjust another color Press the button to return the adjustments to their default values e Press the button to exit the menu ...

Page 39: ...mma b Use the buttons to select the correction value and then press the button to confirm the selection The larger the value the lighter the dark portions of the image become but bright areas may appear discolored The upper part of the gamma adjustment graph becomes rounded The smaller the value the darker the bright portions of the image become The lower part of the gamma adjustment graph becomes...

Page 40: ...ion d When Do you want to continue adjusting the setting is displayed select Yes or No To adjust another location select Yes and repeat the procedure from step 2 Adjust using the gamma adjustment graph Select a tone point on the graph and make adjustments a Press the button to display menus in the following order Image Advanced Gamma Customized Adjust it from the graph b Use the buttons to select ...

Page 41: ...e memory name to be saved and then press the button to confirm the selection The current projector settings are saved to the memory If the mark on the left of the memory name is turned aqua it means the memory has already been registered When you select a registered memory a message is displayed asking you to confirm that you want to overwritethememory IfyouselectYes the previous content is erased...

Page 42: ...u have finished move the cursor over Finish and then press the button Load Lens Position Loads the registered lens position memory When you select the lens po sition name and press the button the adjustment value for the se lected lens position memory is applied Erase Lens Position Erases the registered lens position memory When you select a lens posi tion name and press the button a message is di...

Page 43: ...doesnotsupport 3D images 3D projectioncannotbeperformed Fordetailson3DformatsettingsontheAVdevice seethedocumentationsuppliedwiththeAVdevice When the 3D format has not been correctly set up an image will not be correctly projected as shown below If a 3D image is not projected correctly even when a 3D format is set the synchronization timing for the 3D Glasses may be inversed Inverse the synchroniz...

Page 44: ...tion Converting 2D Images to 3D You can convert 2D images from HDMI1 or HDMI2 to 3D a Press the button to display menus in the order Signal 3DSetup b Set 3D Display to Auto c Select 2D to 3D Conversion and then press the button to confirm the selection d Select the strength of the 3D effect and then press the button to confirm the selection c IfImageProcessing is setto Fast youcannotadjust2D to 3D...

Page 45: ...ges If using 3D Glasses in a room with fluorescent or LED lighting you may see flashing or flickering throughout theroom Ifthisshouldoccur reducethelightinguntiltheflickeringgoesawayorturnoffthelightscompletely when viewing 3D images In some very rare cases this flickering could trigger seizures or fainting for some individuals If you begin to feel uncomfortable or unwell at any time when viewing ...

Page 46: ...content is played back on the connected device Connected Devices Operations Using the projector s remote control you can perform op erations such as Play Stop Fast Forward Rewind Next Chapter Previous Chapter Pause VolumeAdjustment and Audio Mute You can also select the following functions from the HDMI Link screen Function Explanation Power On Link When Power On Link is set operations are linked ...

Page 47: ...heck that HDMI Link is set to On s Settings HDMI Link HDMI Link p 62 a Pressthe button andthenselect Device Connections The Device Connections list is displayed Devices that have an aqua icon to their left are linked by HDMI Link If the device name cannot be determined this field is left blank b Select the device you want to operate using the HDMI Link function c If the cable does not meet the HDM...

Page 48: ...iting Picture in Picture Press the button on the remote control while the projector is projecting The currently input image is displayed on a Picture in Picture Main screen The current image Sub screen The source different from the main screen Press the button again to end the Picture in Picture display c You may not be able to display 3D or 4K images depending on the Picture in Picture requiremen...

Page 49: ...isplayed functions Available functions on the Picture in Picture menu Function Explanation Subscreen Size Selects the sub screen size using Small and Large Subscreen Position Changes the sub screen position using Top Right Bottom Right Top Left and Bot tom Left Swap Main Sub Switches the main and sub screens Exit Picture in Picture Exits the Picture in Picture display ...

Page 50: ...ontheprojector c Before making settings connect a LAN cable to the LAN port and connect the projector to the wired LAN a Press the button to display menus in the order Network Network Configuration b Select Basic and then set the following as necessary Projector Name Enter a name up to 16 alphanumeric characters long to identify the projector over the network PJLink Password Set a password to use ...

Page 51: ...Address e When you have finished making settings select Complete and follow the on screen instructions to save your settings and exit the menus f Press the button on the remote control The settings are complete when you see the correct IP address on the LAN standby screen c TopreventtheIPaddressfrombeingdisplayedontheLANstandbyscreenortheHomescreen set IP Address Display to Off s Network Network C...

Page 52: ...thods however the customer is liable for any costs involved You can download Epson iProjection Windows Mac from the following Web site http www epson com You can download Epson iProjection iOS Android from the App Store or Google Play Selecting Wireless Network Settings Manually Before you can project from your wireless network you need to select network settings for the projector a Press the butt...

Page 53: ...or the projector s network information c Use the displayed keyboard to enter the name passwords and keyword Press the buttons on the remote control to highlight characters and then press the button to enter them e Select Wireless LAN and then press the button f Select the Connection Mode setting Quick Lets you connect to smartphones tablets or computers directly using wireless communication When y...

Page 54: ...o make wireless settings on the connected device Then start the network software to send images to your projector through a wireless network c To prevent the SSID and IP address from being displayed on the LAN standby screen or the Home screen set SSID Display and IP Address Display to Off s Network Network Configuration Wireless LAN p 70 Selecting the Computer s Wireless LAN Settings Before conne...

Page 55: ...ing settings select Complete and follow the on screen instructions to save your settings and exit the menus Projecting in Epson iProjection iOS Android You can display a QR code on the screen and use it to easily project data from a smartphone or tablet using the Epson iProjection V1 3 0 or later app c You can download Epson iProjection free of charge from App Store or Google Play Any fees incurre...

Page 56: ...ector search screen is displayed i Tap Read QR code on the application screen Your camera starts and the preview screen is displayed c When the projector you want to connect to is displayed in the list on the projector search screen select the projector and tap Connect to connect j Read the projected QR code on your smartphone or tablet Read the code from in front of the screen so that the QR code...

Page 57: ...Stop Fast Forward Rewind Next Chapter Previous Chapter and Pause h Sets the Color Mode Frame Interpolation Image Enhance ment ColorTemp Gamma RGBCMY PowerConsumption and Auto Iris i Sets the 3D Display 3D Format 2D to 3D Conversion 3D Depth Diagonal Screen Size and 3D Brightness j Adjuststhefocus zoom andlensshift Youcanalsoregisterthelens position Memory function or display a test pattern Pattern...

Page 58: ...Using the Projector on a Network 57 Button Function n Opens the touch pad screen You can operate the Configuration menu by touching your touch pad o Selects the projector you want to control ...

Page 59: ...selection When you select the top menu on the left the sub menu on the right changes The line at the bottom is a guide for operations c Use the buttons to select the sub menu on the right and then press the button to confirm the selection The adjustment screen for the selected function is displayed d Use the buttons to adjust the settings Ex Adjustment bar Ex Choices Press the button on an item di...

Page 60: ...he color saturation for the im ages Tint Adjusts the tint for the images Sharpness Adjusts the image sharpness Color Temp Color Temp Adjusts the tint for the images The image is tinted blue for high values and tinted red for low values Skin Tone Adjusts the skin tone The image becomes greener when set to a positive value and redder when set to a negative value Customized Adjusts the offset and gai...

Page 61: ... CG or animation input sig nals EPSON Super White 1 On Off Set this to On if you are experiencing bright over exposure of whites in your im age When set to On HDMI Video Range settings are disabled Power Con sumption High Medium Low You can set the lamp brightness to one of three settings Select Low if the images being projected aretoobright WhenLowisselected pow er consumption during projection d...

Page 62: ...ng on the input signal Adjusts computer images when vertical stripes appear in the images Sync 2 3 0 to 31 Adjusts computer images when flickering fuzzi ness or interference appear in the images Adjusting the Brightness Contrast or Sharp ness may cause flickering or fuzziness When adjustingSync after adjustingthe Track ing you can create a more vivid image Position 2 3 Adjusts the display position...

Page 63: ... color space Dynamic Range 1 Auto SDR HDR Mode1 HDR Mode2 HDR Mode3 HDRMode4 When receiving an HDR High Dynamic Range signal use this when HDR information is not dis played correctly in the image signal Image Processing Fine Fast 1 3 Improves the response speed for images projec ted at high speed such as games Reset Yes No Resets all Signal settings except for Diagonal Screen Size 3D Viewing Notic...

Page 64: ...thelinkfunctionwhenthepower is turned on When linking operations to the con nected device and turning on the projector select Bidirectional or Device PJ When linking power on for the pro jector to the connected device se lect Bidirectional or PJ Device Power Off Link On Off Sets whether or not to power off con nected devices when the projector is turned off Link Buffer On Off If HDMI Link is not w...

Page 65: ...he cool down process is complete Note that even if Child Lock is set to On the projector still turns on when the power cord is connected if Direct Power On is set to On Control Panel Lock Full Lock Partial Lock Off Full Lock Disables all of the projec tor s buttons Partial Lock Disables all of the pro jector s buttons except for the button is displayed on the screen if but tons are pressed while t...

Page 66: ... adjustment values for zoom focus and lens shift that were created using the lens adjustment function as the lens position Erase Lens Position Memory1 to Memory10 Erases the registered lens position Rename Lens Position Memory1 to Memory10 Changes the name registered for the lens position Reset Yes No Resets all Settings except for Power On Link Power Off Link User But ton and Memory Extended menu...

Page 67: ...creenwhenprojectionbegins Onor Off Ifchanged thissettingisenabled after you power off the projector and the cool down process is complete Standby Con firmation On Off Setswhetherornottodisplayastand by confirmation message On or Off s p 26 Panel Align ment s p 68 ColorUniformi ty Color Uni formity On Off Enables or disables Color Uniformity Adjustment Level There are eight levels from white throug...

Page 68: ...Off if the light from the in dicators on the control panel bother you when watching a movie in a dark room Trigger Out On Off Set the Trigger Out function to com municate the projector s power on status and so on to external devices When set to Off no voltage is output from the Trigger Out port When set to On voltage is output from the Trigger Out port when the projector is on If you change this s...

Page 69: ...emory Erase Panel Alignment Memory1 Memory2 Memory3 Erases memories registered using the Panel Alignment function Rename Panel Alignment Memory1 Memory2 Memory3 Renames Panel Alignment memo ries Reset Yes No Resets the correction value Network menu Function Menu Settings Explanation Wireless LAN Power On Off Sets whether or not to use a wireless LAN On or Off Net Info Wireless LAN Displays the fol...

Page 70: ... to enter numbers and characters Press the buttons on the remote control or the button on the control panel to select keys and then press the button to input them Press Finish to confirm your input or Cancel to cancel your input CAPS key Switches between uppercase and lowercase letters SYM1 2 key Switches the symbol keys Basic menu Function Menu Settings Explanation Projector Name Up to 16 alphanu...

Page 71: ...is can only be selected when Connection Mode is set to Advanced Search for available wireless network access points indicates currently connected access points indicates the access points where security is set Ifyouselectanaccesspointwhichhassecurity Securitymenu appears s p 71 IP Settings This can only be set when Connection Mode is set to Ad vanced DHCP Sets whether or not to use DHCP On or Off ...

Page 72: ...ubnet mask You can enter a number from 0 to 255 in each field of the address However the following sub net masks cannot be used 0 0 0 0 255 255 255 255 Gateway Address 0 to 255 characters Enter the projector s gateway IP address You can enter a number from 0 to 255 in each fieldoftheaddress However thefollowinggate way addresses cannot be used 0 0 0 0 127 x x x 224 0 0 0 to 255 255 255 255 where x...

Page 73: ...Displays the color depth and color difference Color Format Displays information on the color space and dynamic range Status This is information about errors that have occurred on the projector This information may be needed if service is required Serial Number Displays the projector s serial number Event ID The application error log appears s p 82 Version Main Displays the firmware version of the ...

Page 74: ... Lamp It is time to replace your lamp Replace the lamp with a new lamp as soon as possible s p 87 The lamp may explode if you continue to use it in this status blue orange High Temp Warning You can continue projecting If the temperature rises too high again projection stops automatically If the projector is installed next to a wall make sure there is at least 20 cm between the wall and the project...

Page 75: ... Epson Projector Contact List Check that the lamp cover has been properly closed If the air filter is clogged clean it s p 84 Whenusingatanaltitudeof1500mormore setHighAltitude Mode to On s Extended Operation High Altitude Mode p 65 blue orange High Temp Error Overheating The internal temperature is too high The lamp turns off automatically and projection stops Wait for about five minutes When the...

Page 76: ...when cool down is com plete If for any reason the power cord is disconnected during cool down wait until the lamp has cooled down sufficiently about 10 minutes reconnect the power cord and then press the button on the remote control or the button on the control panel blue Projection in pro gress The projector is operating normally c Under normal operating conditions the o and m indicators are off ...

Page 77: ...ly in 3D p 80 Problems with HDMI HDMI Link does not function p 81 The device name is not displayed under device connections p 82 Network problems Cannot access the network via wireless LAN p 82 The image contains static during network projection p 82 Because color reproduction differs between monitors and computer LCD screens the image projected by the projector and the color tones displayed on th...

Page 78: ...age signal s frequency and resolu tion correspond to the mode Check the image signal being input in Resolution from the Con figurationmenu and check that it correspondsto the projector s resolution s Info Projector Info p 72 s p 96 No Signal is displayed Check Remedy Are the cables connected correctly Check that all the cables required for projection are securely connected s p 19 Is the correct im...

Page 79: ...s adjusted correctly The projector uses automatic adjustment functions to project at the optimum status However depending on the signal some may not be adjusted correctly even after performing self correc tions If this happens adjust the Tracking and Sync settings from the Configuration menu s Signal Tracking Sync p 60 Only when projecting computer image sig nals Is the correct resolution selected...

Page 80: ...s automatically Check Remedy Is Sleep Mode enabled If the set time is exceeded and no signal is input the lamp is automatically turned offandtheprojectorentersstandbymode The projector returns from standby status when you press the button on the remote control or the button on the con trol panel IfyouwanttodisableSleepMode changethesetting to Off s Extended Operation Sleep Mode p 65 Problems when ...

Page 81: ...serted correctly or replace the bat teries with new ones if necessary s p 22 Problems with the control panel Cannot make settings on the control panel Check Remedy Is Control Panel Lock set to FullLock or Par tial Lock When Control Panel Lock is set to Full Lock in the Configura tion menu all button operations on the control panel are disa bled whenPartialLockisset onlythe buttononthecontrol panel...

Page 82: ...rupted or communi cation may not be possible Do not use the projector near these devices Problems with HDMI HDMI Link does not function Check Remedy Are you using a cable that meets the HDMI standards Operations are not possible with cables that do not meet the HDMI standards Does the connected device meet the HDMI CEC standards If the connected device does not meet the HDMI CEC standards it canno...

Page 83: ...Info Event ID p 72 s p 82 The image contains static during network projection Check Remedy Are there any obstacles between the access point and the connected device Check for any obstacles between the access point the mobile device the computer and the projector and change their posi tions to improve communication Is the distance between the access point and the connected device too far Make sure ...

Page 84: ...91 The same SSID access point cannot be found Set the computer the access point and the projector to the same SSID 0892 WPA andWPA2 authentication type mismatch Check the setting of wireless LAN security to see if it is correct 0894 Communications was cut off because a con nection was made to the wrong access point Check with the network administrator and fol low their instructions 0898 Failed to ...

Page 85: ... to rise and this can lead to problems with operation and shorten the optical engine s service life It is recommended that you clean the air filter at least once every three months Clean them more often than this if using the projector in a particularly dusty environment Do not rinse the air filter in water Do not use detergents or solvents Lightly brush the air filter to clean it If it is brushed...

Page 86: ...nsert it at an angle g Install the air filter cover Securethetabontheoutsidefirst andthen secure the tab on the lens side Cleaning the main unit Before cleaning make sure you unplug the charging adapter from the outlet Clean the projector s surface by wiping it gently with a soft cloth If it is particularly dirty moisten the cloth with water containing a small amount of neutral detergent and then ...

Page 87: ...message is set to appear after 3400 H in order to maintain the initial brightness and quality of the projected images The message display time changes depending on the usage situation such as the color mode setting and so on If you continue to use the lamp after the replacement period has passed the possibility that the lamp may explode increases When the lamp replacement message appears replace t...

Page 88: ...r filter cover Securethetabontheoutsidefirst andthen secure the tab on the lens side Replacing the lamp Warning When replacing the lamp because it has stopped illuminating there is a possibility that the lamp may be broken If replacing the lamp of a projector that has been suspended from the ceiling you should always assume that the lamp is cracked and remove the lamp cover with care When you open...

Page 89: ...ncausedbytheuseofnon genuinelampsmaynotbecoveredbyEpson swarranty a Press the button on the remote control or the button on the control panel to turn off the power and then disconnect the power cord b Loosen the lamp cover fixing screw c Remove the lamp cover Slide the lamp cover straight forward and remove it d Loosen the two lamp fixing screws e Remove the old lamp Raise the handle on thelamp an...

Page 90: ...ot turn on The lamp contains mercury Hg Dispose of used lamps in accordance with your local laws and regulations on disposing of fluorescent tubing Resetting lamp hours After replacing the lamp make sure you reset the lamp hours The projector records how long the lamp is turned on and a message and indicator notify you when it is time to replace the lamp a Turn on the power b Press the button The ...

Page 91: ...elect the color you want to adjust 1 SelectSelectColor andthenpressthe button 2 Select R red or B blue and then press the button 3 Press the button to return to the previous screen e Select the grid color displayed when making adjustments from Pattern Color 1 Select Pattern Color and then press the button 2 Select a combination of R red G green and B blue for the grid color R G B Displays a combin...

Page 92: ...mage may become distorted while adjusting The image is restored once adjustments are complete g Use the and buttons to make adjustments and then press the button to move to the next adjustment point h When you have adjusted all four corners selectExit andthenpressthe button If you feel you still need to make adjustmentsaftercorrectingallfourpoints select Select intersection and adjust and then con...

Page 93: ...an adjust each level individually Start Adjustments Starts making color uniformity adjustments Reset Resets all adjustments and settings for Color Uniformity to their default values c The image may become distorted while adjusting Color Uniformity The image is restored once adjustments are complete c Select Color Uniformity and then press the button d Set this to On and then press the button e Sel...

Page 94: ...lect the color you want to adjust and then use the buttons to adjust Press the button to weaken the color tone Press the button to strengthen the color tone k Return to step 5 and adjust each level l Tocompletetheadjustment pressthe button ...

Page 95: ...information on network settings s p 68 It complies with all commands except for the following commands defined by PJLink Class1 and agreement was confirmed by the PJLink standard adaptability verification URL http pjlink jbmia or jp english Non compatible commands Function PJLink Command Mute settings Image muting set AVMT 11 Audio muting set AVMT 21 Input names defined by PJLink and corresponding...

Page 96: ...700 mm white ELPFP14 Cable cover ELPCC05 Usethiswheninstallingtheprojectoronaceiling to cover the cables and improve the overall ap pearance Do not attach the cable cover when the cable is secured with an HDMI cable clamp Computer cable 1 8 m ELPKC02 Use when projecting a computer s screen Computer cable 3 0 m ELPKC09 Computer cable 20 0 m ELPKC10 Wireless LAN unit ELPAP10 Use when connecting an e...

Page 97: ...Resolution dots VGA 60 640 x 480 SDTV 480i 60 720 x 480 SDTV 576i 50 720 x 576 SDTV 480p 60 720 x 480 SDTV 576p 50 720 x 576 HDTV 720p 50 60 1280 x 720 HDTV 1080i 50 60 1920 x 1080 HDTV 1080p 24 30 50 60 1920 x 1080 4K x 2K 24 25 30 50 60 3840 x 2160 4K x 2K 24 50 60 4096 x 2160 3D Input Signal HDMI Signal Refresh Rate Hz Resolution dots 3D Format Frame Pack ing Side by Side Top and Bot tom HDTV 7...

Page 98: ...ption Communication On 2 0 W Standby power consumption Communication Off 0 3 W Operating altitude Altitude 0 to 3048 m Operating temperature 5 to 35 C No condensation at an altitude of 0 to 1500 m 5 to 30 C No condensation at an altitude of 1501 to 3048 m Storage temperature 10 to 60 C No condensation Mass Approx 11 kg Connec tors PC port 1 Mini D Sub15 pin female blue HDMI port 2 For HDMI HDCP2 2...

Page 99: ...Appendix 98 Angle of tilt If you use the projector tilted at an angle of more than 3 it could be dam aged or cause an accident ...

Page 100: ...ce to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving ante...

Page 101: ...Appendix 100 Appearance Units mm 520 260 a 192 7 96 1 6 6 a Center of lens b Distance from center of lens to suspension bracket fixing point 434 110 300 150 M4x9 LENS 450 160 160 6 160 49 6 85 75 60 67 ...

Page 102: ...hat has risk of electric shock IEC60417 No 5957 For indoor use only To identify electrical equipment designed primarily for indoor use IEC60417 No 5926 Polarity of d c power connector To identify the positive and negative connections the polarity on a piece of equipment to which a d c power supply may be connected IEC60417 No 5001B Battery general On battery powered equipment To identify a device ...

Page 103: ...into the projection lens while the projector is on To indicate that the marked item don t place anything on pro jector ISO3864 IEC60825 1 Caution laser radiation To indicate the equipment has a laser radiation part ISO 3864 Disassembly prohibition Toindicateariskofinjury suchaselectricshock iftheequipment is disassembled IEC60417 No 5266 Standby partial standby To indicate that part of the equipme...

Page 104: ...ical resolution of 720p or 1080i or greater p Progressive i Interlace Screen aspect of 16 9 Dolby Digital audio reception and playback or output Interlace Transmits information needed to create one screen by sending every other line starting from the top of the image and working down to the bottom Images are more likely to flicker because one frame is displayed every other line MHL An abbreviation...

Page 105: ...ingfromtheuseofanyoptions or any consumable products other than those designated as Original Epson Products or Epson Approved Prod ucts by Seiko Epson Corporation The contents of this guide may be changed or updated without further notice Illustrations in this guide and the actual projector may differ Restriction of Use Whenthisproductisusedforapplicationsrequiringhighreliability safetysuchastrans...

Page 106: ...nd no other rights or licenses are granted either directly or by implication estoppel or otherwise or under any patents copyrights mask works trade secrets or other intellectual property rights of Stonestreet One LLC 2000 2012 Stonestreet One LLC All Rights Reserved WPA and WPA2 are registered trademarks of the Wi Fi Alliance App Store is a service mark of Apple Inc Google Play is a trademark of G...

Page 107: ...66 92 Configuration menu 58 Connecting 19 Connecting a computer 19 Connecting to the Trigger Out port 20 Connecting video equipment 19 Connection Mode 70 Contrast 59 Control Panel 7 Control panel lock 64 Control4 SDDP 71 Cool down 26 D DHCP 70 Direct power on 67 Display 66 Display Background 66 Display LAN Info 69 Display the QR Code 69 Displaying the test pattern 27 Dynamic Range 62 E Error Warni...

Page 108: ...Projection 66 Projection size 28 Projector Info 72 Projector name 69 R Remote Control 9 Remote control 22 Remote Password 69 Replacement periods for consumables 86 Replacement time 86 Replacing consumables 86 Replacing the air filter 86 Replacing the lamp 87 Reset 60 62 65 67 Reset all 72 Reset lamp hours 72 89 Reset Lens Position 72 Reset memory 72 Reset menu 72 RGBCMY 36 60 S Saturation 36 60 Sa...

Page 109: ...Index 108 V Version 72 W Wired LAN menu 71 Wireless LAN menu 70 Wireless LAN Power 68 Z Zoom 32 Zoom adjustment 28 ...

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