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Epson EH-TW610, User Manual

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Epson EH-TW610 User Manual Download Page 127

Solving Problems

Check the solutions in these sections if you have any problems using the projector.

g

g

Related Links

• "Projection Problems"

p.128

• "Projector Indicator Status"

p.129

• "Using the Projector Help Displays"

p.131

• "Solving Image or Sound Problems"

p.132

• "Solving Projector or Remote Control Operation Problems"

p.138

• "Solving Network Problems"

p.140

Summary of Contents for EH-TW610

Page 1: ...User s Guide ...

Page 2: ... Component to VGA Video Source 22 Connecting to a Composite Video Source 23 Connecting to External USB Devices 24 USB Device Projection 24 Connecting to a USB Device 24 Disconnecting a USB Device 25 Connecting to a Document Camera 25 Installing Batteries in the Remote Control 26 Remote Control Operation 27 Opening the Lens Cover 28 Using Basic Projector Features 29 Turning On the Projector 30 Home...

Page 3: ...ID 69 Selecting the Projector You want to Operate 69 Matching Multiple Projector Display Quality 71 Projector Security Features 72 Password Security Types 72 Setting a Password 72 Selecting Password Security Types 73 Entering a Password to Use the Projector 74 Locking the Projector s Buttons 74 Unlocking the Projector s Buttons 75 Installing a Security Cable 76 Using the Projector on a Network 77 ...

Page 4: ... Control Batteries 126 Solving Problems 127 Projection Problems 128 Projector Indicator Status 129 Using the Projector Help Displays 131 Solving Image or Sound Problems 132 Solutions When No Image Appears 132 Solutions When Image is Incorrect Using the USB Display Function 133 Solutions When No Signal Message Appears 133 Displaying From a Laptop 133 Displaying From a Mac Laptop 134 Solutions When ...

Page 5: ...or Specifications 148 Connector Specifications 148 External Dimensions 149 USB Display System Requirements 150 List of Safety Symbols corresponding to IEC60950 1 A2 151 Glossary 153 Notices 155 FCC Compliance Statement 155 Indication of the manufacturer and the importer in accordance with requirements of EU directive 156 Restriction of Use 156 Operating System References 156 Trademarks 156 Copyrig...

Page 6: ...ates information that if ignored could possibly result in personal injury or physical damage due to incorrect handling General Information Notations Attention This label indicates procedures that may result in damage or injury if sufficient care is not taken This label indicates additional information that may be useful to know Button name Indicates the name of the buttons on the remote control or...

Page 7: ...Introduction to Your Projector Refer to these sections to learn more about your projector s features and part names g g Related Links Projector Features p 8 Projector Parts and Functions p 10 ...

Page 8: ... horizontal distortion in the projected image g g Related Links Auto V Keystone p 38 Projector Setup Settings Extended Menu p 100 Turning On the Projector p 30 Correcting the Image Shape with the Horizontal Keystone Slider p 38 Easy Wireless Projection Epson iProjection Windows Mac to project up to four images at the same time by splitting the projected screen You can project images from computers...

Page 9: ...xible Connectivity This projector supports a wide variety of easy to use connectivity options as shown below g g Related Links Connect with Computers p 9 Connect with Mobile Devices p 9 Connect with Computers Connect with one USB cable to project images and output audio USB Display g g Related Links Connecting to a Computer for USB Video and Audio p 20 Connect with Mobile Devices HDMI MHL port to ...

Page 10: ...st vent and do not place objects that may become warped or damaged by heat near the vent Hot air from the air exhaust vent could cause burns warping or accidents to occur B A V Mute slide lever Slide the knob to open and close the lens cover C Foot release lever Press the foot release lever to extend and retract the front adjustable foot D Lens cover Close when not using the projector to protect t...

Page 11: ...ideo port Inputs composite video signals from video sources Name Function D Remote receiver Receives signals from the remote control E Speaker Outputs audio F HDMI1 HDMI2 MHL ports Inputs video signals from HDMI compatible video equipment and computers The HDMI MHL port can also input video signals from MHL Mobile High Definition compatible mobile devices This projector is compatible with HDCP G C...

Page 12: ...retract the feet to adjust the horizontal tilt Name Function D Front adjustable foot When the projector is set up on a surface such as a desk extend the foot to adjust the position of the image g g Related Links Installing a Security Cable p 76 Projector Parts Control Panel Name Function A Source Search button Swithces to the next input source B Enter button Enters the current selection and moves ...

Page 13: ...eases the volume Increases the volume Corrects keystone distortion in the horizontal direction when the Keystone screen is displayed Selects menu items while displaying the projector s menu or help F Menu button Displays and closes the projector s menu G Home button Displays and closes the Home screen H Power button Turns the projector on or off I Indicators Indicates the projector s status g g Re...

Page 14: ...zooms out the image area N A V Mute button Turns the video and audio on or off temporarily O Split button Projects two images from different image sources simultaneously by splitting the projected screen P Home button Displays and closes the Home screen Name Function Q Freeze button Pauses or resumes images R Volume up down buttons Adjusts the speaker volume S Pointer button Displays the on screen...

Page 15: ...Projector Parts and Functions 15 Connecting to a Computer for USB Video and Audio p 20 Projecting a PC Free Presentation p 56 Using the Projector on a Network p 77 ...

Page 16: ...he instructions in these sections to set up your projector g g Related Links Projector Placement p 17 Projector Connections p 19 Installing Batteries in the Remote Control p 26 Remote Control Operation p 27 Opening the Lens Cover p 28 ...

Page 17: ...r case may crack causing it to fall from its ceiling mount This could cause serious injury to anyone under the ceiling mount and could damage the projector Do not cover the projector s air intake or air exhaust vents If the vents are covered the internal temperature could rise and cause a fire Do not install the projector on an unstable surface or in a location beyond the weight specifications of ...

Page 18: ...es p 35 Projection Distance The distance at which you place the projector from the screen determines the approximate size of the image The image size increases the farther the projector is from the screen but can vary depending on the zoom factor aspect ratio and other settings See the Appendix for details about how far to place the projector from the screen based on the size of the projected imag...

Page 19: ...g Related Links Connecting to a Computer p 19 Connecting to Smartphones or Tablets p 21 Connecting to Video Sources p 22 Connecting to External USB Devices p 24 Connecting to a Document Camera p 25 Connecting to a Computer Follow the instructions in these sections to connect a computer to the projector g g Related Links Connecting to a Computer for VGA Video and Audio p 19 Connecting to a Computer...

Page 20: ...n USB Display software Mac The Epson USB Display setup folder is displayed on your screen Select USB Display Installer and follow the on screen instructions to install the Epson USB Display software If the USB Display Setup folder is not displayed automatically double click EPSON_PJ_UD USB Display Installer e Follow any on screen instructions Do not disconnect the USB cable or turn off the project...

Page 21: ...s of the smartphone or tablet You may not be able to connect an MHL cable to all devices Contact the manufacturer of your smartphone or tablet device to check if your device supports MHL a Connect the MHL cable to your device s Micro USB port b Connect the other end to the projector s HDMI MHL port Attention If you connect an MHL cable that does not support the MHL standard the smartphone or table...

Page 22: ...using an HDMI cable and send the image source s audio with the projected image Attention Do not turn on the video source before connecting it to the projector Doing so could damage the projector a Connect the HDMI cable to your video source s HDMI output port b Connect the other end to the projector s HDMI port Connecting to a Component to VGA Video Source If your video source has component video ...

Page 23: ...nal g g Related Links Input Signal Settings Signal Menu p 96 Connecting to a Composite Video Source If your video source has a composite video port you can connect it to the projector using a RCA style video or A V cable You can play sound through the projector s speaker system by connecting a commercially available RCA audio cable a Make sure the audio cable is labeled No resistance a Connect the...

Page 24: ...ted devices not TWAIN compliant devices and must be USB Mass Storage Class compliant USB hard drives must meet these requirements USB Mass Storage Class compliant not all USB Mass Storage Class devices are supported Formatted in FAT16 32 Self powered by their own AC power supplies bus powered hard drives are not recommended Avoid using hard drives with multiple partitions You can project slide sho...

Page 25: ...sconnecting a USB Device When you have finished presenting with a connected USB device disconnect the device from the projector a Turn off and unplug the device if necessary b Disconnect the USB device from the projector Connecting to a Document Camera You can connect a document camera to your projector to project images viewed by the camera The connection method varies depending on your Epson doc...

Page 26: ... a Remove the battery cover as shown b Insert the batteries with the and ends facing as shown Warning Check the positions of the and marks inside the battery holder to ensure the batteries are inserted the correct way If the batteries are not used correctly they could explode or leak causing a fire injury or damage to the product c Replace the battery cover and press it down until it clicks into p...

Page 27: ...you aim the remote control at the projector s receivers within the distance and angles listed here a Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight or the projector may not respond to commands If you are not going to use the remote control for a long time remove the batteries ...

Page 28: ...pening the Lens Cover 28 a To open the projector s lens cover slide the A V Mute slide lever until it clicks b To cover the lens or temporarily turn off the projected image and sound close the lens cover ...

Page 29: ...urning Off the Projector p 33 Selecting the Language for the Projector Menus p 34 Projection Modes p 35 Adjusting the Image Height p 37 Image Shape p 38 Resizing the Image with the Zoom Ring p 43 Focusing the Image Using the Focus Ring p 44 Selecting an Image Source p 45 Image Aspect Ratio p 47 Color Mode p 49 Controlling the Volume with the Volume Buttons p 51 ...

Page 30: ...tus indicator flashes blue as the projector warms up Once the projector is warmed up the status indicator stops flashing and turns blue c Open the projector s lens cover Try the following if you do not see a projected image Verify the lens cover is open all the way Turn on the connected computer or video device Change the screen output from the computer when using a laptop computer Insert a DVD or...

Page 31: ...ctor or replacing the lamp yourself be very careful not to allow such pieces of glass to get into the eyes or mouth If the lamp breaks ventilate the area immediately and contact a doctor if any fragments of broken glass are inhaled or get into the eyes or mouth a When the Direct Power On setting is set to On in the projector s Extended menu the projector turns on as soon as you plug it in Note tha...

Page 32: ...screen G Corrects the shape of an image that is an uneven rectangle a The Home screen disappears after 10 minutes of inactivity g g Related Links Image Shape p 38 Projector Setup Settings Extended Menu p 100 Using the Projector s Menus p 92 Using the Projector Help Displays p 131 Projecting Two Images Simultaneously p 53 ...

Page 33: ...s the power button on the control panel or remote control The projector displays a shutdown confirmation screen b Press the power button again To leave it on press any other button The projector beeps twice the lamp turns off and the status indicator turns off a With Epson s Instant Off technology there is no cool down period so you can pack up the projector for transport right away c To transport...

Page 34: ...er language you can change the Language setting a Turn on the projector b Press the Menu button on the control panel or remote control c Select the Extended menu and press Enter d Select the Language setting and press Enter e Select the language you want to use and press Enter f Press Menu or Esc to exit the menus ...

Page 35: ...hanging the Projection Mode Using the Menus p 35 Projector Setup and Installation Options p 18 Changing the Projection Mode Using the Remote Control You can change the projection mode to flip the image over top to bottom a Turn on the projector and display an image b Hold down the A V Mute button on the remote control for 5 seconds The image disappears briefly and reappears flipped top to bottom c...

Page 36: ...Projection Modes 36 d Select Projection and press Enter e Select a projection mode and press Enter f Press Menu or Esc to exit the menus ...

Page 37: ...t a small angle a Turn on the projector and display an image b To adjust the front foot pull up on the foot release lever and lift the front of the projector The foot extends from the projector You can adjust the position up to 12 degrees c Release the lever to lock the foot d If the image is tilted rotate the rear feet to adjust their height A Extend the rear foot B Retract the rear foot If the p...

Page 38: ...stone to Off in the projector s Settings menu s Settings Keystone H V Keystone Auto V Keystone g g Related Links Projection Modes p 35 Projector Setup Settings Extended Menu p 100 Projector Feature Settings Settings Menu p 98 Correcting the Image Shape with the Horizontal Keystone Slider You can use the projector s horizontal keystone slider to correct the shape of an image that is an uneven horiz...

Page 39: ... to 30º right left up or down a Turn on the projector and display an image b Press one of the keystone adjustment buttons on the control panel to display the Keystone adjustment screen c Press a keystone button to adjust the image shape After correction your image is slightly smaller a If the projector is installed out of your reach you can also correct the shape of the image using the remote cont...

Page 40: ...ick Corner You can use the projector s Quick Corner setting to correct the shape and size of an image that is unevenly rectangular a Turn on the projector and display an image b Press the Menu button on the control panel or remote control c Select the Settings menu and press Enter d Select Keystone and press Enter ...

Page 41: ...er in the direction indicated by the gray triangle To reset the Quick Corner corrections hold down Esc for about 2 seconds while the Quick Corner adjustment screen is displayed and select Reset Quick Corner Select Switch to H V Keystone to switch the image shape correction method to H V Keystone h Repeat steps 6 and 7 as needed to adjust any remaining corners i When you are finished press Esc The ...

Page 42: ...Image Shape 42 g g Related Links Projector Feature Settings Settings Menu p 98 ...

Page 43: ...Resizing the Image with the Zoom Ring 43 You can resize the image using the projector s zoom ring a Turn on the projector and display an image b Rotate the zoom ring to enlarge or reduce the image ...

Page 44: ...Focusing the Image Using the Focus Ring 44 You can correct the focus using the focus ring ...

Page 45: ... on the control panel or remote control until you see the image from the source you want a This screen is displayed when no image signal is detected Check the cable connections between the projector and image source Press the button for the source you want on the remote control If there is more than one port for that source press the button again to cycle through the sources A Computer port source...

Page 46: ...Selecting an Image Source 46 Press the Home button on the control panel or remote control Then select the source you want to use from the screen displayed ...

Page 47: ... s Signal menu according to the computer s resolution g g Related Links Input Signal Settings Signal Menu p 96 Available Image Aspect Ratios You can select the following image aspect ratios depending on the input signal from your image source a Black bands and cropped images may project in certain aspect ratios depending on the aspect ratio and resolution of your input signal The Auto aspect ratio...

Page 48: ... certain aspect ratios depending on the aspect ratio and resolution of your input signal See the following table to confirm the position of black bands and cropped images a The image for Native varies depending on the input signal Aspect mode Aspect ratio for input signals 16 10 16 9 4 3 Normal Auto Full Zoom Native ...

Page 49: ...Mode The name of the Color Mode appears briefly on the screen and then image appearance changes c To cycle through all of the available color modes for your input signal press the Color Mode button repeatedly a You can also set the Color Mode setting in the projector s Image menu g g Related Links Image Quality Settings Image Menu p 94 Available Color Modes You can set the projector to use these c...

Page 50: ...trol c Select the Image menu and press Enter d Select Auto Iris and press Enter e Choose one of the following options and press Enter High Speed to adjust brightness as soon as the scene changes Normal for standard brightness adjustment f Press Menu or Esc to exit the menus ...

Page 51: ...olume buttons on the control panel or remote control as shown A volume gauge appears on the screen c To set the volume to a specific level for an input source select Volume in the projector s Settings menu Caution Do not start a presentation at a high volume setting Sudden loud noises may cause hearing loss Always lower the volume before powering off so that you can power on and then gradually inc...

Page 52: ...rojecting a PC Free Presentation p 56 Shutting Off the Image and Sound Temporarily p 61 Stopping Video Action Temporarily p 62 Zooming Images p 63 Using the Remote Control as a Wireless Mouse p 64 Using the Remote Control as a Pointer p 66 Saving a User s Logo Image p 67 Color Difference Correction when Projecting from Multiple Projectors p 69 Projector Security Features p 72 ...

Page 53: ...the projector menus a While using the split screen feature other projector features may not be available and some settings may be automatically applied to both images a Press the Split button on the remote control The currently selected input source moves to the left of the screen a You can perform the same operations from Split Screen in the projector s Settings menu b Press the Menu button You s...

Page 54: ...Enter To exit the menu press Menu a Depending on the video input signals the images may not appear at the same size even if you select Equal f To select the audio select Audio Source press Enter select an audio option and press Enter To exit the menu press Menu a Select Auto to hear audio from the largest screen or the left screen g To align the projected images select Align press Enter select the...

Page 55: ...ents are applied to the image on the right Adjustments that affect the entire projected image such as Color Mode and Color Temp are applied for both left and right images Even if you make adjustments for Noise Reduction and Deinterlacing in the projector s Image menu Noise Reduction is set to 0 and Deinterlacing is set to Off for the image on the right s Image Image Enhancement Noise Reduction s I...

Page 56: ...tems try formatting the media for Windows instead File contents File type extension Details Image jpg Make sure the file is not CMYK format Progressive format Highly compressed Above 8192 8192 resolution bmp Make sure the file is not Above 1280 800 resolution gif Make sure the file is not Above 1280 800 resolution Animated Interlaced png Make sure the file is not Above 1280 800 resolution Interlac...

Page 57: ...USB device to the projector you can switch to the USB input source and start your slide show a You can change the PC Free operation options or add special effects by highlighting Option at the bottom of the screen and pressing Enter a Press the USB button on the remote control The PC Free file list screen is displayed a If the Select Drive screen is displayed press the arrow buttons to select the ...

Page 58: ...d image press the up or down arrow button To move to the next or previous image press the left or right arrow button e To stop the display follow the on screen instructions or press the Esc button You return to the file list screen f Turn off the USB device if necessary and then disconnect the device from the projector g g Related Links PC Free Display Options p 59 Connecting to a USB Device p 24 ...

Page 59: ...ay back all the movies in a folder in sequence select the Slideshow option at the bottom of the screen d To stop movie playback press the Esc button highlight Exit and press Enter You return to the file list screen e Turn off the USB device if necessary and then disconnect the device from the projector g g Related Links PC Free Display Options p 59 Connecting to a USB Device p 24 PC Free Display O...

Page 60: ...on 60 Setting Options Description Effect No No effect Wipe Transitions between images using a wipe effect Dissolve Transitions between images using a dissolve effect Random Transitions between images using a random variety of effects ...

Page 61: ...e projector s Extended menu s Extended Display A V Mute a Press the A V Mute button on the remote control to temporarily stop projection and mute any sound b To turn the image and sound back on press A V Mute again a You can also stop projection using the A V Mute slide lever on the projector The projector s power automatically turns off 30 minutes after A V Mute is enabled You can disable this fe...

Page 62: ...sentation and keep the current image on the screen Any sound or video action continues to run however so you cannot resume projection at the point that you stopped it a Press the Freeze button on the remote control to stop the video action b To restart the video action in progress press Freeze again ...

Page 63: ...any pair of adjacent arrow buttons at the same time Press the E Zoom button repeatedly to zoom into the image area Press and hold the E Zoom button to zoom in more quickly To pan around the zoomed image area use the arrow buttons To zoom out of the image press the E Zoom button To return to the original image size press Esc The enlarged image is projected and the enlargement ratio is displayed on ...

Page 64: ...on the remote control to control your presentation To move through slides or pages press the Page up or down buttons To move the cursor on the screen use the arrow buttons To move the cursor diagonally press any pair of adjacent arrow buttons at the same time To left click press the Enter button once press it twice to double click To right click press the Esc button To drag and drop hold the Enter...

Page 65: ...Using the Remote Control as a Wireless Mouse 65 g g Related Links Zooming Images p 63 Using the Remote Control as a Pointer p 66 ...

Page 66: ...arrow You can change the shape in the Pointer Shape setting in the projector s Settings menu a Press the Pointer button on the remote control b Use the arrow buttons to move the pointer on the screen To move the pointer diagonally press any pair of adjacent arrow buttons at the same time c Press Esc to remove the pointer from the screen g g Related Links Projector Feature Settings Settings Menu p ...

Page 67: ...Protection setting menu set to Off before saving the user s logo When you copy the menu settings from one projector to another using the batch setup feature user s logo is also copied Do not register the information that you do not want to share between multiple projectors as a user s logo a Display the image you want to project as the user s logo b Press the Menu button on the control panel or re...

Page 68: ...en and a completion message appears j Press Esc to exit the message screen k Select the Extended menu and press Enter l Select Display and press Enter m Select when you want to display the User s Logo screen To display it whenever there is no input signal select Display Background and set it to Logo To display it whenever you turn the projector on select Startup Screen and set it to On To display ...

Page 69: ... Related Links Setting the Projector ID p 69 Selecting the Projector You want to Operate p 69 Matching Multiple Projector Display Quality p 71 Setting the Projector ID To control multiple projectors from a remote control give each projector a unique ID a Press the Menu button on the control panel or remote control b Select the Extended menu and press Enter c Select Projector ID and press Enter d U...

Page 70: ...jector If the remote control is listed as On you can operate the projector from the remote control If the remote control is listed as Off you cannot operate the projector from the remote control Repeat the steps above to enable the remote control a When you select 0 on the remote control you can operate all projectors regardless the Projector ID setting You must select the projector ID from the re...

Page 71: ...n which you want to match the display quality b Set ID numbers on each projector c Make sure all the projectors are using the same Color Mode setting d Select the remote control ID to match the first projector e Press the Menu button select the Image menu and press Enter f Select settings as necessary g Select the remote control ID to match the next projector then repeat Image menu adjustments as ...

Page 72: ...shared password Power On Protection password prevents anyone from using the projector without first entering a password When plugging the power cord and turning on the projector at first time you must enter the correct password This also applies to Direct Power On and Auto Power On User s Logo Protection password prevents anyone from changing the custom screen displayed when the projector turns on...

Page 73: ...ncorrectly a message is displayed prompting you to re enter the password f Press Esc to return to the menu g Make a note of the password and keep it in a safe place Selecting Password Security Types After setting a password you see this menu allowing you to select the password security types you want to use If you do not see this menu hold down the Freeze button on the remote control for 5 seconds...

Page 74: ...ly 5 minutes and the projector switches to standby mode If this happens disconnect the power plug from the electrical outlet reinsert it and turn the projector back on The projector displays the password entry screen again so that you can enter the correct password If you have forgotten the password make a note of the Request Code xxxxx number that appears on the screen and contact Epson for help ...

Page 75: ...wer button select Partial Lock You see a confirmation prompt f Select Yes and press Enter The Control Panel Lock setting takes effect g g Related Links Unlocking the Projector s Buttons p 75 Unlocking the Projector s Buttons If the projector s buttons have been locked do one of the following to unlock them Hold down the Enter button on the control panel for 7 seconds A message is displayed and the...

Page 76: ... the security slot on the projector to attach a Kensington Microsaver Security system a For more details on the Microsaver Security System see http www kensington com Use the security cable attachment point on the projector to attach a wire cable and secure it to a room fixture or heavy furniture a You can use a commercially available theft prevention wire lock See the documentation supplied with ...

Page 77: ...Using the Projector on a Network Follow the instructions in these sections to set up your projector for use on a network g g Related Links Wireless Network Projection p 78 ...

Page 78: ...iProjection from the App Store or Google Play Any fees incurred when communicating with the App Store or Google Play are the responsibility of the customer Epson iProjection Chromebook app allows you to project from Chromebook devices You can download Epson iProjection from the Chrome Web Store Any fees incurred when communicating with the Chrome Web Store are the responsibility of the customer g ...

Page 79: ...nt access to the projector by anyone not in the room with it You must enter a displayed randomized keyword from a computer using Epson iProjection to access the projector and share the current screen Display Keyword lets you select whether to display a projector keyword on the projected image when accessing the projector using Epson iProjection Display LAN Info lets you set the display format for ...

Page 80: ...creen set the SSID Display setting or the IP Address Display setting to Off l When you have finished selecting settings select Complete and then follow the on screen instructions to save your settings and exit the menus m Press the LAN button on the remote control The wireless network settings are complete when you see the correct IP address on the LAN standby screen When you have finished making ...

Page 81: ... of the following security options to match the settings used on your network WPA2 PSK security WPA WPA2 PSK security Only available for the Advanced connection mode a Contact your network administrator for guidance on entering the correct information a Press the Menu button on the control panel or remote control b Select the Network menu and press Enter c Select Network Configuration and press En...

Page 82: ...e using Epson iProjection to connect it to the projector a To correctly read the QR code make sure you face the screen squarely and closely enough so that the projected code fits into the guide of the mobile device s QR code reader If you are too far from the screen the code may not be read When a connection is established select Contents menu from and then select the file you want to project Usin...

Page 83: ...not installed automatically double click MPPLaunch exe in the USB key After a few minutes your computer image is displayed by the projector h When you have finished projecting wirelessly select the Safely Remove Hardware option in the Windows taskbar and then remove the USB key from your computer a You may need to restart your computer to reactivate your wireless LAN connection ...

Page 84: ... in these sections to monitor and control the projector over a network g g Related Links Epson Projector Management p 85 Controlling a Networked Projector Using a Web Browser p 86 Setting Up Projector Network E Mail Alerts p 89 Setting Up Monitoring Using SNMP p 90 ...

Page 85: ...gement software Windows only lets you monitor and control your projector through the network See the Epson Projector Management Operation Guide for instructions You can download Epson Projector Management from the following Web site http www epson com ...

Page 86: ...set Standby Mode to Communication On in the projector s ECO menu you can use a Web browser to select settings and control projection even if the projector is in standby mode when the power is off a Make sure the projector is turned on b Make sure your computer or device is connected to the same network as the projector c Start your Web browser on the computer or device d Go to the Epson Web Contro...

Page 87: ...urces g To select projector menu settings select Advanced on the Epson Web Control screen a You can also change projector settings by accessing the projector menu system from OSD Control Pad See help on how to use the OSD Control Pad screen You may need to log in before you see the Advanced OSD Control Pad or Test Pattern screen If a login screen is displayed enter your user name and password The ...

Page 88: ... EQ Setting Reset Lamp Hours You can select the following settings only using a Web browser Monitor Password up to 16 alphanumeric characters IPv6 Settings manual HTTP port port number used for Web Control except for 80 default 843 3620 3621 3625 3629 4352 4649 5357 10000 10001 41794 g g Related Links Projector Setup Settings ECO Menu p 108 Network Menu Basic Menu p 103 ...

Page 89: ...5 default is 25 h Enter the e mail address to be indicated as the sender in From i Choose an address field enter the e mail address and select the alerts you want to receive Repeat for up to three addresses a Your e mail address can be up to 32 alphanumeric characters long j When you finish selecting settings select Complete and follow the on screen instructions to save your settings and exit the ...

Page 90: ...k Configuration and press Enter d Select the Notifications menu and press Enter e Set the SNMP setting to On f Enter up to two IP addresses to receive SNMP notifications using 0 to 255 for each address field a Do not use these addresses 127 x x x or 224 0 0 0 through 255 255 255 255 where x is a number from 0 to 255 This projector supports SNMP agent version 1 SNMPv1 g Enter the SNMP Community Nam...

Page 91: ...board p 93 Image Quality Settings Image Menu p 94 Input Signal Settings Signal Menu p 96 Projector Feature Settings Settings Menu p 98 Projector Setup Settings Extended Menu p 100 Projector Network Settings Network Menu p 102 Projector Setup Settings ECO Menu p 108 Projector Information Display Info Menu p 110 Projector Reset Options Reset Menu p 112 Copying Menu Settings Between Projectors Batch ...

Page 92: ...tons to move through the menus listed on the left The settings for each menu are displayed on the right a The available settings depend on the current input source c To change settings in the displayed menu press Enter d Press the up or down arrow button to move through the settings e Change the settings using the buttons listed on the bottom of the menu screens f To return all the menu settings t...

Page 93: ...t select Finish on the keyboard to confirm your entries Select Cancel to cancel entering text a You can select projector settings and control projection over a network using a Web browser from your computer Some symbols cannot be entered using the on screen keyboard Use your Web browser to enter the text g g Related Links Available Text Using the On screen Keyboard p 93 Controlling a Networked Pro...

Page 94: ... tinted blue when a high value is selected and tinted red when a low value is selected Color Temp Color Temp sets the color temperature according to the color mode you selected Customized Customized adjusts the individual R red G green and B blue components of the offset and gain Image Enhancement Adjusts the perceived resolution of the image Noise Reduction Noise Reduction reduces flickering in a...

Page 95: ...Image Quality Settings Image Menu 95 g g Related Links Available Color Modes p 49 ...

Page 96: ...ed input source Tracking Varying levels available Adjusts the signal to eliminate vertical stripes in computer images Sync Varying levels available Adjusts the signal to eliminate fuzziness or flickering in computer images Position Adjusts the image location on the screen Auto Setup On Off Automatically optimizes computer image quality when On Overscan Auto Off 4 8 Changes the projected image rati...

Page 97: ...ources connected to the video ports If interference appears or no image appears when set to Auto select the appropriate signal according to the connected equipment Reset Resets all adjustment values on the Signal menu to their default settings except for the following Input Signal g g Related Links Available Image Aspect Ratios p 47 ...

Page 98: ...nd displays two images side by side press Esc to cancel split screen display Setting Options Description Volume Varying levels available Adjusts the volume of projector s speaker system Setting values are saved for each source Lock Setting Control Panel Lock Controls projector button locking to secure the projector Full Lock locks all buttons Partial Lock locks all buttons except the power button ...

Page 99: ...cusing and zooming the image and correcting image shape press the Esc button to cancel pattern display Attention If a pattern is displayed for a long time a residual image may be visible in projected images Reset Resets all adjustment values on the Settings menu to their default settings except for the following User Button ...

Page 100: ...eived Startup Screen Startup Screen set to On to display a logo when the projector starts up A V Mute A V Mute sets the screen color or logo to display when A V Mute is turned on User s Logo Creates a screen that the projector displays to identify itself and enhance security Projection Front Front Ceiling Rear Rear Ceiling Selects the way the projector faces the screen so the image is oriented cor...

Page 101: ...r when you use multiple projectors Language Various languages available Select the language for projector menu and message displays Reset Resets all adjustment values on the Extended menu to their default settings except for the following User s Logo Projection High Altitude Mode Auto Source Search HDMI EQ Setting Projector ID Language a When you set User s Logo Protection to On in the Password Pr...

Page 102: ...ress Region Code IPv6 Displays wireless network status and details Available when you have set Wireless Mode to Wireless LAN On The following settings are displayed when you select the IPv6 option IPv6 Address Manual IPv6 Address Prefix Length Gateway Address IPv6 Address Auto Temporary Address Link local Address Stateless Address Stateful Address Display the QR Code Displays a QR code for connect...

Page 103: ...mber Enter a password for accessing the projector as a moderator using Epson iProjection No password is set by default Projector Keyword On Off Set to On to enable a security password to prevent access to the projector by anyone not in the same room as the projector You must enter the random keyword displayed from a computer using Epson iProjection to access the projector and share the current scr...

Page 104: ...security used on the wireless network When setting security follow the instructions from the administrator of the network system you want to connect to Open Open security is not set WPA2 PSK WPA2 PSK communication is performed using WPA2 security Uses AES method for encryption When establishing a connection from a computer to the projector enter the value set in the passphrase WPA WPA2 PSK WPA WPA...

Page 105: ...r to the network using IPv6 IPv6 IPv6 set to On if you want to connect the projector to the network using IPv6 IPv6 is supported to monitor and control the projector over a network using Epson Web Control Auto Configuration Auto Configuration set to On to assign addresses automatically according to the Router Advertisement Use Temporary Address Use Temporary Address set to On if you want to use a ...

Page 106: ...alue is Off Trap IP Address 1 Trap IP Address 2 IP address Enter up to two IP addresses to receive SNMP notifications using 0 to 255 for each address field Do not use these addresses 127 x x x or 224 0 0 0 through 255 255 255 255 where x is a number from 0 to 255 Community Name Up to 32 alphanumeric characters do not use spaces and any symbols other than Set the SNMP community name Network Menu Ot...

Page 107: ...Projector Network Settings Network Menu 107 s Network Network Configuration Reset Setting Options Description Reset network settings Yes No Select Yes to reset all network settings ...

Page 108: ...Power Consumption is set to Normal Auto Iris is set to Off s Image Auto Iris Sleep Mode On Off Automatically turns off the projector after an interval of inactivity when On Sleep Mode Timer 1 to 30 minutes Sets the interval for Sleep Mode Lens Cover Timer On Off Automatically turns off the projector after 30 minutes if the lens cover is closed when On A V Mute Timer On Off Automatically turns off ...

Page 109: ...Timer setting is enabled the lamp dims for a short time before the timer limit is reached and the projector turns off When the Lens Cover Timer or A V Mute Timer settings are enabled the lamp uses less power when the lens cover is closed or A V Mute is activated ...

Page 110: ...iewing the Projector Info menu in the projector s Info menu a The available settings depend on the current input source The lamp usage timer does not register any hours until you have used the lamp for at least 10 hours Information item Description Lamp Hours Displays the number of hours H the lamp has been used in Normal and ECO Power Consumption modes if the information is displayed in yellow ob...

Page 111: ... off and then on again 0433 Cannot display the transferred images Restart the network software 0434 0481 0482 0485 Unstable network communication Check the network communication status wait a few moments and try connecting to the network again Event ID code Cause and solution 0483 04FE The network software quit unexpectedly Check the network communication status then turn the projector off and the...

Page 112: ... usage timer to zero when you replace the lamp Reset All Config Resets most of the projector settings to their default values You cannot reset the following settings using the Reset All Config option Input Signal Zoom User s Logo Display Background Startup Screen A V Mute Language Network menu items except for the Wireless Mode setting Lamp Hours Password Available when you have saved a user s log...

Page 113: ...Settings From a USB Flash Drive You can copy menu settings from one projector to another of the same model using a USB flash drive a The USB flash drive must use a FAT format and not incorporate any security function Delete any files on the drive before using it for batch setup or the settings may not be saved correctly a Disconnect the power cord from the projector and check that all of the proje...

Page 114: ... off b Connect a USB cable to the computer s USB port and to the projector s USB B port c Hold down the Esc button on the remote control or the control panel and connect the power cord to the projector d When all of the projector s indicators turn on release the Esc button The computer recognizes the projector as a removable disk e Open the removable disk icon or folder and save the batch setup fi...

Page 115: ...Notification p 115 Batch Setup Error Notification The projector s indicators notify you if an error occurs during a batch setup operation Check the status of the projector s indicators and follow the instructions described in the table here Indicator status Problem and solution Lamp Orange flashing fast Temp Orange flashing fast The batch setup file may be corrupt or the USB flash drive or USB cab...

Page 116: ...eeds replacing contact Epson or an authorized Epson servicer Warning Before cleaning any part of the projector turn it off and unplug the power cord Never open any cover on the projector except as specifically explained in this manual Dangerous electrical voltages in the projector can injure you severely g g Related Links Cleaning the Lens p 117 Cleaning the Projector Case p 118 Air Filter and Ven...

Page 117: ...free cloth with lens cleaner and gently wipe the lens Do not spray any liquid directly on the lens Warning Do not use a lens cleaner that contains flammable gas The high heat generated by the projector lamp may cause a fire Attention Do not use glass cleaner or any harsh materials to clean the lens and do not subject the lens to any impacts otherwise it could be damaged Do not use canned air or th...

Page 118: ...e a soft dry lint free cloth To remove stubborn dirt use a soft cloth moistened with water and mild soap Do not spray liquid directly on the projector Attention Do not use wax alcohol benzene paint thinner or other chemicals to clean the projector case These can damage the case Do not use canned air or the gases may leave a flammable residue ...

Page 119: ...and Vents Clean the projector s air filter or vents if they get dusty or if you see a message telling you to clean them a Turn off the projector and unplug the power cord b Gently remove the dust using a small vacuum designed for computers or a very soft brush such as a paintbrush a You can remove the air filter so that you can clean both sides Do not rinse the air filter in water or use any deter...

Page 120: ...Filter and Vent Maintenance 120 b Open the air filter cover c Pull the air filter out of the projector a Dispose of used air filters according to local regulations Filter frame ABS Filter Polyurethane foam ...

Page 121: ...Air Filter and Vent Maintenance 121 d Place the new air filter in the projector as shown and push gently until it clicks into place e Close the air filter cover g g Related Links Replacement Parts p 143 ...

Page 122: ...the power on and off frequently may shorten the lamp s operating life Depending on the characteristics of the lamp and the way it has been used the lamp may become darker or stop working before the lamp warning message appears You should always have a spare lamp unit ready in case it is needed We recommend the use of genuine Epson replacement lamps The use of non genuine lamps may affect projectio...

Page 123: ... on the ceiling you should always assume that the lamp is cracked and you should stand to the side of the lamp cover not underneath it Remove the lamp cover gently Be careful when removing the lamp cover as shards of glass may fall out and could cause an injury If any shards of glass get into your eyes or mouth contact a doctor immediately d Slide the lamp cover out and lift it off e Loosen the sc...

Page 124: ...Check your local laws and regulations regarding disposal or recycling Do not put in the trash g Gently insert the new lamp into the projector If it does not fit easily make sure it is facing the right way Attention Do not touch any glass on the lamp assembly to avoid premature lamp failure h Push in the lamp firmly and tighten the screws to secure it i Replace the lamp cover and tighten the screw ...

Page 125: ...ust reset the lamp timer after replacing the projector s lamp to clear the lamp replacement message and to monitor lamp usage correctly a Do not reset the lamp timer if you have not replaced the lamp to avoid inaccurate lamp usage information a Turn on the projector b Press the Menu button on the control panel or remote control c Select the Reset menu and press Enter d Select Reset Lamp Hours and ...

Page 126: ...es a Remove the battery cover as shown b Remove the old batteries c Insert the batteries with the and ends facing as shown Warning Check the positions of the and marks inside the battery holder to ensure the batteries are inserted the correct way If the batteries are not used correctly they could explode or leak causing a fire injury or damage to the product d Replace the battery cover and press i...

Page 127: ...roblems using the projector g g Related Links Projection Problems p 128 Projector Indicator Status p 129 Using the Projector Help Displays p 131 Solving Image or Sound Problems p 132 Solving Projector or Remote Control Operation Problems p 138 Solving Network Problems p 140 ...

Page 128: ... it on If this does not solve the problem check the following The indicators on the projector may indicate the problem The projector s Help system can display information about common problems The solutions in this manual can help you solve many problems If none of these solutions help contact Epson for technical support ...

Page 129: ...Lit blue Status Off Lamp Off Temp Off Standby sleep mode or monitoring When you press the power button projection starts Power Flashing blue Status Off Lamp Off Temp Off Preparing for monitoring and all features are disabled Power Flashing blue Status Indicator status varies Lamp Indicator status varies Temp Flashing orange Projector is too hot Make sure that the vents and air filter are not clogg...

Page 130: ...wer Off Status Flashing blue Lamp Off Temp Flashing orange A fan or sensor has a problem Turn the projector off unplug it and contact Epson for help Power Off Status Flashing blue Lamp Flashing orange Temp Off Internal projector error Turn the projector off unplug it and contact Epson for help Power Off Status Flashing blue Lamp Flashing orange Temp Flashing orange Auto iris error Turn the project...

Page 131: ...he Home button on the control panel or remote control c Select Help on the Home screen The Help menu is displayed d Use the up and down arrow buttons to highlight the problem you want to solve e Press Enter to view the solutions f Perform one of the following actions when you are finished To select another problem to solve press Esc To exit the help system press Menu ...

Page 132: ...d in the projector Contact Epson for help Make sure the projector s menu settings are correct Press the projector s power button to wake it from standby or sleep mode Also check if the connected computer is in sleep mode or displaying a blank screen saver Check the settings on the projector s Signal menu to make sure they are correct for the current video source Adjust the Brightness setting in th...

Page 133: ... projection the performance and quality of the video may decline g g Related Links Connecting to a Computer for USB Video and Audio p 20 Solutions When No Signal Message Appears If the No Signal message appears try the following solutions Press the Source Search button and wait a few seconds for an image to appear Turn on the connected computer or video source and press play to begin your presenta...

Page 134: ... the Auto button on the remote control to optimize the image signal Try adjusting the image position using the Position setting in the projector s Signal menu Press the Aspect button on the remote control to select a different image aspect ratio Change the Resolution setting in the projector s Signal menu according to the signal for the connected equipment If you zoomed into or out of the image us...

Page 135: ... refresh rate that are compatible with the projector If you are projecting from a computer press the Auto button on the remote control to automatically adjust the Tracking and Sync settings If the images are not adjusted correctly manually adjust the Tracking and Sync settings in the projector s Signal menu Select Auto as the Resolution setting in the projector s Signal menu If you adjusted the im...

Page 136: ...nal s Signal Advanced Video Signal Make sure all the cables are securely connected to the projector and your video device If you connected long cables try connecting shorter cables If you are using ECO as Power Consumption try selecting Normal s ECO Power Consumption a At high altitudes or locations subject to high temperatures the image may become darker and you may not be able to adjust the Powe...

Page 137: ...jector s volume When you use Epson iProjection Windows Mac or USB Display g g Related Links Projector Connections p 19 Controlling the Volume with the Volume Buttons p 51 Solutions When Image File Names are not Displayed Correctly in PC Free If any file names are longer than the display area or include unsupported symbols the file names are shortened or changed in PC Free Shorten or change the fil...

Page 138: ...d turned off If the power button on the remote control does not turn on the projector check its batteries and make sure at least one of the remote receivers are available in the Remote Receiver setting in the projector s Settings menu The cooling fans may run in standby status depending on the projector settings Also when the projector wakes from standby status the fans may cause an unexpected noi...

Page 139: ...er or remember a password try the following solutions You may have turned on password protection without first setting a password Try entering 0000 using the remote control If you have entered an incorrect password too many times and see a message displaying a request code write down the code and contact Epson for help Provide the request code and proof of ownership for assistance in unlocking the...

Page 140: ...ssword are case sensitive g g Related Links Network Menu Basic Menu p 103 Solutions When Network Alert E Mails are not Received If you do not receive an e mail alerting you to problems with a projector over the network try the following solutions Make sure the projector is turned on and connected to the network correctly If an error shuts down the projector the email may not be delivered Make sure...

Page 141: ...Solving Network Problems 141 Reduce the number of connected devices if the connection speed declines ...

Page 142: ...nks Optional Accessories and Replacement Parts p 143 Screen Size and Projection Distance p 144 Supported Monitor Display Resolutions p 146 Projector Specifications p 148 External Dimensions p 149 USB Display System Requirements p 150 List of Safety Symbols corresponding to IEC60950 1 A2 p 151 Glossary p 153 Notices p 155 ...

Page 143: ...lti aspect screen Cables Computer cable ELPKC02 1 8 m for mini D sub 15 pin mini D Sub 15pin Computer cable ELPKC09 3 m for mini D sub 15 pin mini D Sub 15pin Computer cable ELPKC10 20 m for mini D sub 15 pin mini D Sub 15pin Use when connecting to the Computer port Component video cable ELPKC19 3 m for mini D Sub 15 pin RCA male x 3 Use when connecting to a component video source Mounts Ceiling m...

Page 144: ... 66 37 67 81 3 40 89 50 90 109 3 50 111 62 113 136 4 16 9 screen size A B Minimum Wide to Maximum Tele 60 133 75 135 164 5 80 177 100 181 219 7 100 221 125 227 275 8 150 332 187 342 413 13 200 443 249 457 551 17 250 553 311 571 690 21 300 664 374 686 828 25 4 3 screen size A B Minimum Wide to Maximum Tele 25 51 38 68 83 3 30 61 46 82 100 3 40 81 61 110 133 4 50 102 76 138 167 5 60 122 91 166 201 6...

Page 145: ...n size A B Minimum Wide to Maximum Tele 40 86 54 97 118 4 50 108 67 122 148 5 60 129 81 147 177 5 70 151 94 171 207 6 80 172 108 196 237 7 100 215 135 246 297 9 150 323 202 370 447 14 200 431 269 494 596 18 250 538 337 618 746 23 275 592 370 680 821 25 ...

Page 146: ...ojector s Signal menu Even when signals other than those mentioned above are input it is likely that the image can be projected However not all functions may be supported Component Video Signal Refresh rate Hz Resolution dots SDTV 480i 480p 60 720 480 Signal Refresh rate Hz Resolution dots SDTV 576i 576p 50 720 576 HDTV 720p 50 60 1280 720 HDTV 1080i 50 60 1920 1080 Composite Video Signal Refresh ...

Page 147: ...50 720 576 HDTV 720p 50 60 1280 720 HDTV 1080i 50 60 1920 1080 HDTV 1080p 24 30 50 60 1920 1080 MHL Input Signal Signal Refresh rate Hz Resolution dots VGA 60 640 480 SDTV 480i 480p 60 720 480 SDTV 576i 576p 50 720 576 HDTV 720p 50 60 1280 720 HDTV 1080i 50 60 1920 1080 HDTV 1080p 24 30 1920 1080 ...

Page 148: ...2 0 W Standby power consumption Communication Off 0 2 W Operating altitude Altitude 0 to 3 000 m Operating temperature 5 to 35 C No condensation Altitude 0 to 2 286 m 5 to 30 C No condensation Altitude more than 2 286 m Storage temperature 10 to 60 C No condensation Mass Approx 2 7 kg This product is also designed for IT power distribution system with phase to phase voltage 230V Angle of tilt If y...

Page 149: ...External Dimensions 149 A Center of lens B Distance from center of lens to suspension bracket fixing point The unit in these illustrations is mm ...

Page 150: ...bit Home Basic 32 bit Starter 32 bit macOS 10 12 x 64 bit Windows 8 1 Windows 8 1 32 and 64 bit Windows 8 1 Pro 32 and 64 bit Windows 8 1 Enterprise 32 and 64 bit Windows 10 Windows 10 Home 32 and 64 bit Windows 10 Pro 32 and 64 bit Windows 10 Enterprise 32 and 64 bit CPU Intel Core2Duo or faster Intel Core i3 or faster recommended Intel Core2Duo or faster Intel Core i5 or faster recommended Requi...

Page 151: ... To identify the positive and negative connections the polarity on a piece of equipment to which a d c power supply may be connected No Symbol mark Approved standards Description I The same as No 8 J IEC60417 No 5001B Battery general On battery powered equipment To identify a device for instance a cover for the battery compartment or the connector terminals K IEC60417 No 5002 Positioning of cell T...

Page 152: ... specific part of the equipment T Never look into the optical lens while the projector is on U To indicate that the marked item don t place anything on projector V ISO3864 IEC60825 1 Caution laser radiation To indicate the equipment has a laser radiation part W ISO 3864 Disassembly prohibition To indicate a risk of injury such as electric shock if the equipment is disassembled X IEC60417 No 5266 S...

Page 153: ...efinition Multimedia Interface HDMI is a standard aimed at digital consumer electronics and computers This is the standard by which HD images and multichannel audio signals are digitally transmitted By not compressing the digital signal the image can be transferred at the highest quality possible It also provides an encryption function for the digital signal HDTV An abbreviation for High Definitio...

Page 154: ...ndard with a resolution of 1 280 horizontal 1 024 vertical dots Sync The signals output from computers have a specific frequency If the projector frequency does not match this frequency the resulting images are not of a good quality The process of matching the phases of these signals the relative position of the crests and the troughs in the signal is called Synchronization If the signals are not ...

Page 155: ...uipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful int...

Page 156: ... full evaluation Operating System References Microsoft Windows Vista operating system Microsoft Windows 7 operating system Microsoft Windows 8 operating system Microsoft Windows 8 1 operating system Microsoft Windows 10 operating system In this guide the operating systems above are referred to as Windows Vista Windows 7 Windows 8 Windows 8 1 and Windows 10 Furthermore the collective term Windows i...

Page 157: ... any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations ...

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