Epson EH-TW5100, User Manual

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Troubleshooting
66
Other problems
No audio, or the audio is too low
Check Remedy
Is the audio cable connected correctly? Try disconnecting the cable from the Audio (L-R) port, and then
reconnecting.
Is the volume too low? Adjust the volume so that you can hear the audio.
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p.27
Is it connected with an HDMI cable? If no audio is output when connecting via an HDMI cable, set the
connected equipment to PCM output.
Cannot make settings on the control panel
Check Remedy
Is Control Panel Lock set to On ? If Control Panel Lock is set to On from the Configuration menu,
all of the control panel buttons except for button are disa‐
bled. Perform operations from the remote control.
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Settings
- Lock Setting - Control Panel Lock p.49
Cannot access the network via wireless LAN
Check Remedy
Is the passphrase correct? Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you cannot re‐
member the passphrase, set a new passphrase.
Have you checked the Event ID? Check the Event ID number and perform the following steps.
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Info - Event ID p.55
About Event ID
Check the event ID and perform the remedy given below. If you cannot resolve the problem, contact your
local dealer or the nearest Epson repair center.
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Epson Projector Contact List
Event ID Cause Remedy
0432
0435 Failed to startup EasyMP Network Projection. Restart the projector.
0434
0481
0482
0485 Network communication is unstable. Check the network communication status, and
reconnect after waiting for a while.
0433 An image that was transferred cannot be re‐
produced. Restart EasyMP Network Projection.
0484 Communications was cut off from the comput‐
er.
0483
04FE EasyMP Network Projection ended unexpect‐
edly. Check the status of network communications.
Wait for a while and then try connecting again.