Solving Projector or Remote Control Operation Problems
170
• Make sure the projector and the remote control are not connected using the
cable. If you leave the cable connected to the projector's Remote port, the
remote control cannot control the projector.
• Make sure the
Control Communications
or
Extron XTP
setting in the
Extended
menu is set to
Off
if you are using the remote control connected
to the projector's Remote port.
s
Extended
>
HDBaseT
>
Control Communications
s
Extended
>
HDBaseT
>
Extron XTP
• If you lose the remote control, you can order another one from Epson.
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a
password. Try entering
0000
using the remote control.
• If you have entered an incorrect password too many times and see a
message displaying a request code, write down the code and contact Epson
for help. Provide the request code and proof of ownership for assistance in
unlocking the projector.
• If you set an Epson Web Control password and forgot the user ID or
password, try entering the following:
• User ID:
EPSONWEB
• Default password: the projector's serial number
• If you set a Remote password (in Epson Web Control) and forgot the user
ID or password, try entering the following:
• User ID:
EPSONREMOTE
• Default password: the projector's serial number
• If you lose the remote control you cannot enter a password. Order a new
one from Epson.
Solution When "The Battery that Saves Your Clock
Settings is Running Low" Message Appears
If the message "The battery that saves your clock settings is running low." is
displayed, contact Epson for help.
