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Problem Solving

104

Summary of Contents for EB-1840W

Page 1: ...User s Guide ...

Page 2: ...due to incorrect handling General information indications Attention Indicates procedures which may result in damage or injury if sufficient care is not taken a Indicates additional information and points which may be useful to know regarding a topic s Indicates a page where detailed information regarding a topic can be found g Indicates that an explanation of the underlined word or words in front ...

Page 3: ... the Projector Installing the Projector 20 Installation Methods 20 Installation methods 20 Screen Size and Approximate Projection Distance 21 Connecting Equipment 22 Connecting a Computer 22 Connecting Image Sources 23 Connecting USB Devices EB 1880 EB 1870 EB 1850W only 25 Connecting External Equipment EB 1880 EB 1870 EB 1850W only 26 Connecting a LAN Cable EB 1880 only 27 Basic Usage Projecting ...

Page 4: ... Monitoring and Controlling 63 About EasyMP Monitor EB 1880 only 63 Changing Settings Using a Web Browser Web Control EB 1880 only 63 Projector setup 63 Displaying the Web Control screen 64 Displaying the Web Remote screen 64 Using the Mail Notification Function to Report Problems EB 1880 only 66 Reading Error Notification Mail 66 Management Using SNMP EB 1880 only 66 ESC VP21 Commands 67 Command ...

Page 5: ... displayed correctly in Slideshow 104 About Event ID EB 1880 Only 105 Maintenance Cleaning 107 Cleaning the Projector s Surface 107 Cleaning the Lens 107 Cleaning the Air Filter 107 Replacing Consumables 109 Replacing the Lamp 109 Lamp replacement period 109 How to replace the lamp 110 Resetting the lamp hours 112 Replacing the Air Filter 113 Air filter replacement period 113 How to replace the ai...

Page 6: ...Introduction This chapter explains the projector s features and the part names ...

Page 7: ... EB 1840W USB Display 1 HDMI Connection 2 External Equipment Connection Auto V Keystone H Keystone Adjuster Quick Corner Network connection Quick Wireless Connection 3 Slideshow 1 The USB display requires a commercially available USB cable 2 The HDMI connection requires a commercially available HDMI cable 3 The Quick Wireless Connection requires a Quick Wireless Connection USB Key Projector Featur...

Page 8: ...rtion This projector automatically corrects vertical keystone distortion which occurs when positioning or moving the projector s Correcting automatically p 35 Horizontal keystone adjuster This allows you to quickly correct horizontal distortion in the projected image This is useful if you cannot install the projector parallel to the screen s Correcting manually p 36 Useful Functions for Projecting...

Page 9: ... Image E Zoom p 53 s Using the Remote Control to Operate the Mouse Pointer Wireless Mouse p 54 Enlarge and project your files with the Document Camera EB 1880 EB 1870 EB 1850W You can project paper documents and objects using the optional Document Camera Image focus is automatically adjusted using the auto focus function You can also enlarge images using digital zoom s Optional Accessories p 115 E...

Page 10: ...e s Adjusting the Image Position p 39 F A V mute slide Close when not using the projector to protect the lens By closing during projection you can hide the image and the sound s Hiding the Image and Sound Temporarily A V Mute p 51 G Focus ring Adjusts the image focus s Correcting the Focus p 40 H Zoom ring Adjusts the image size s Adjusting the Image Size p 39 I Air intake vent air filter Takes in...

Page 11: ...t EB 1880 EB 1870 EB 1850W only Inputs audio from equipment connected to the Computer2 port Inputs audio from other devices when projecting images from the device connected to the USB TypeA port J RS 232C port When controllingthe projector from a computer connect it to the computer with an RS 232C cable This port is for control use and should not normally be used s ESC VP21 Commands p 67 K Securit...

Page 12: ...t Base Name Function A Ceiling mount fixing points three points Attach the optional Ceiling Mount here when suspending the projector from a ceiling s Installing the Projector p 20 s Optional Accessories p 115 B Rear feet When setup on a surface such as a desk turn to extendand retract to adjust the horizontal tilt s Adjusting the Horizontal Tilt p 39 Part Names and Functions 12 ...

Page 13: ...tton Turns the projector power on or off s From Installation to Projection p 29 B Source Search button Changes to the next input source that is sending an image s Automatically Detect Input Signals and Change the Projected Image Source Search p 30 C Enter button When the Configuration menu or the Help screen is displayed itacceptsandentersthecurrentselectionand moves to the next level If pressed w...

Page 14: ...s the current function If pressed when the Configuration menu is displayed it moves to the previous menu level s Using the Configuration Menu p 74 G a b buttons Adjusts the speaker volume b Increases the volume a Decreases the volume s Adjusting the Volume p 40 Corrects keystone distortion in the horizontal direction when the Keystone screen is displayed s H V Keystone p 36 If pressed when the Con...

Page 15: ...t p 59 H Menu button Displays and closes the Configuration menu s Using the Configuration Menu p 74 Name Function I buttons When the Configuration menu or the Help screen is displayed pressing these buttons selects menu items and setting values s Using the Configuration Menu p 74 When projecting a Slideshow pressing these buttons displays the previous next image rotates the image and so on EB 1880...

Page 16: ... b a Decreases the volume b Increases the volume s Adjusting the Volume p 40 R Pointer button Displays the on screen pointer s Pointer Function Pointer p 52 Name Function S Esc button Stops the current function If pressed when the Configuration menu is displayed it moves to the previous level s Using the Configuration Menu p 74 Acts as a mouse s right button when using the Wireless Mouse function ...

Page 17: ...r batteries except for the AA size manganese or alkaline Attention Make sure you read the following manual before handling the batteries s Safety Instructions a Remove the battery cover While pushing the battery compartment cover catch lift the cover up b Replace the old batteries with new batteries Caution Check the positions of the and marks inside the battery holder to ensure the batteries are ...

Page 18: ...Remote control operating range Part Names and Functions 18 ...

Page 19: ...Preparing the Projector This chapter explains how to install the projector and connect projection sources ...

Page 20: ...he projector the projector case may crack causing it to fall from its ceiling mount This could cause serious injury to anyone under the ceiling mount and could damage the projector When installing or adjusting the ceiling mount do not use adhesives to prevent the screws from loosening and do not use oils or lubricants and so on Attention Do not use the projector on its side This may cause malfunct...

Page 21: ...al Tilt p 39 s Correcting Keystone Distortion p 35 Screen Size and Approximate Projection Distance Projection size is determined by the distance from the projector to the screen See the illustrations on the right to select the best position according to the screen size The illustrations show the approximate shortest distance at maximum zoom See the following for more information on the projection ...

Page 22: ...ingtheaudiooutputportonthecomputertotheprojector sAudioInputportusingacommerciallyavailableaudiocable For EB 1880 EB 1870 EB 1850W connect to the Audio1 or the Audio2 port and for EB 1860 EB 1840W connect to the Audio L R port B When using a commercially available USB cable Connect the computer s USB port to the projector s USB TypeB port You can send the computer s audio with the projected image ...

Page 23: ...put port on the image source to the projector s Audio L R port using a commercially available audio cable B When using the optional component video cable s Optional Accessories p 115 Connect the component output port on the image source to the projector s Computer input port You can output audio from the projector s speaker by connecting the audio output port on the image source to the projector s...

Page 24: ...try to force it in The device could be damaged or could malfunction a If the source you want to connect to has an unusually shaped port use the cable supplied with the device or an optional cable to connect to the projector When using a commercially available 2RCA L R stereo mini pin audio cable make sure it is labeled No resistance Connecting Equipment 24 ...

Page 25: ... the remote control or the Source Search button on the control panel to switch to images from the Document Camera s Automatically Detect Input Signals and Change the Projected Image Source Search p 30 Attention If you use a USB hub the connection may not operate correctly Devices such as digital cameras and USB devices should be connected to the projector directly When connecting and using a USB c...

Page 26: ...peaker Connect the external speaker to the projector s Audio Out port using a commercially available audio cable a If you set Standby Mode to Communication On you can output images to an external monitor even if the projector is in standby mode s Extended Standby Mode p 81 Only analog RGB signals from the Computer1 port can be output to an external monitor You cannot output signals input from othe...

Page 27: ...nly Connect a LAN port on network hubs or other equipment to the projector s LAN port with a commercially available 100BASE TX or 10BASE T LAN cable a To prevent malfunctions use a category 5 shielded LAN cable Connecting Equipment 27 ...

Page 28: ...Basic Usage This chapter explains how to project and adjust images ...

Page 29: ... Hold down the Fn key function key and press the b key a The method for changing differs depending on the computer being used See the documentation supplied with the computer If the image is not projected you can change the projected image using one of the following methods Press the Source Search button on the control panel or the remote control s Automatically Detect Input Signals and Change the...

Page 30: ...remote control Using the control panel EB 1880 EB 1870 EB 1850W EB 1860 EB 1840W When two or more image sources are connected press the Source Search button until the target image is projected When your video equipment is connected start playback before beginning this operation a The following screen is displayed while no image signals are input Example EB 1880 Projecting Images 30 ...

Page 31: ...es to the image projected with EasyMP Network Projection When projecting using the optional Quick Wireless Connection USB Key this button switches to that image EB 1880 only Projecting with USB Display You can use a USB cable to connect the projector to a computer to project images from the computer You can send the computer s audio with the projected image System requirements For Windows OS Windo...

Page 32: ...Windows and Mac OS a You do not need to install the driver the next time you connect When inputting images from multiple sources change the input source to USB Display Use a commercially available USB cable If you use a USB hub the connection may not operate correctly Connect the USB cable directly to the projector For Windows a Connect the computer s USB port to the projector s USB TypeB port usi...

Page 33: ...the USB Display Installer icon c Follow the on screen instructions to install d When the License Agreement screen is displayed click Agree Enter the administrator authority password and start the installation When the installation is complete the USB Display icon is displayed in the Dock and menu bar e Computer images are projected It may take a while before computer images are projected Until com...

Page 34: ... and click Remove For Windows Vista Windows 7 a Click Start and then click Control Panel b Click Uninstall a program under Programs c Select Epson USB Display and click Uninstall For Mac OS a Open the Applications folder double click USB Display and then double click Tool b Run USB Display UnInstaller Projecting Images 34 ...

Page 35: ...y Quick Corner Manually correct the four corners independently a When you correct keystone distortion the projected image may be reduced Correcting automatically Auto V Keystone When the projector detects any movement for example when it is installed moved or tilted it automatically corrects vertical keystone distortion This function is called Auto V Keystone When the projector remains still for a...

Page 36: ...80 EB 1870 EB 1850W only Move the horizontal keystone adjuster to the right or left to perform horizontal keystone correction a When using horizontal keystone adjuster set H Keystone Adjuster to On s Settings Keystone H V Keystone H Keystone Adjuster p 79 You can also correct keystone distortion in the horizontal direction using H V Keystone H V Keystone Manually correct distortion in the horizont...

Page 37: ...e p 79 Quick Corner This allows you to manually correct each of the four corners of the projected image separately a Press the Menu button while projecting s Using the Configuration Menu p 74 Using the remote control Using the control panel b Select Keystone from Settings c Select Quick Corner and then press the button Adjusting Projected Images 37 ...

Page 38: ...adjusting you cannot adjust the shape any further in the direction indicated by the gray triangle f Repeat procedures 4 and 5 as needed to adjust any remaining corners g When you are done press the Esc button to exit the correction menu Because Keystone was changed to Quick Corner the corner selection screen shown in step 4 is displayed the next time you press the w or v buttons on the control pan...

Page 39: ...o adjust the size of the projected image W T Adjusting the Image Position Press the foot adjust lever to extend and retract the front adjustable foot You can adjust the position of the image by tilting the projector up to 16 degrees a The larger the angle of tilt the harder it becomes to focus Install the projector so that it only needs to be tilted at a small angle Adjusting the Horizontal Tilt E...

Page 40: ...Quality Selecting Color Mode You can easily obtain the optimum image quality simply by selecting the setting that best corresponds to your surroundings when projecting The brightness of the image varies depending on the mode selected Mode Application Dynamic Ideal for use in a bright room This is the brightest mode and reproduces shadow tones well Presentation Ideal for making presentations using ...

Page 41: ... Video or S Video Each time you press the Color Mode button the Color Mode name is displayed on the screen and the Color Mode changes Remote control a You can set Color Mode from the Configuration menu s Image Color Mode p 76 Setting Auto Iris By automatically setting the luminance according to the brightness of the displayed image it lets you enjoy deep and rich images a Press the Menu button s U...

Page 42: ...n the screen and the aspect ratio changes Remote control a You can set the aspect ratio from the Configuration menu s Signal Aspect p 77 Changing the aspect mode Projecting images from video equipment or from the HDMI port for EB 1850W EB 1840W Each time the Aspect button is pressed the aspect mode changes in the order Normal or Auto 16 9 Full Zoom and Native Example 1080p signal input resolution ...

Page 43: ...e HDMI port for EB 1880 EB 1870 Each time the Aspect button is pressed the aspect mode changes in the order Auto 4 3 and 16 9 Example 1080p signal input resolution 1920x1080 aspect ratio 16 9 A Auto B 4 3 C 16 9 Projecting images from a computer The following shows projection examples for each aspect mode EB 1850W EB 1840W Aspect Mode Input Signal XGA 1024X768 4 3 WXGA 1280X800 16 10 Normal 16 9 F...

Page 44: ...024X768 4 3 WXGA 1280X800 16 10 Normal 4 3 16 9 a If parts of the image are missing set the Resolution setting to Wide or Normal from the Configuration menu according to the size of the computer panel s Signal Resolution p 77 Adjusting Projected Images 44 ...

Page 45: ...Useful Functions This chapter explains useful tips for giving presentations and the Security functions ...

Page 46: ... projected clearly if the compression ratio is too high bmp Cannot project images with a resolution greater than 1280x800 gif Cannot project images with a resolution greater than 1280x800 Cannot project animated GIFs png Cannot project images with a resolution greater than 1280x800 a When connecting and using a USB compatible hard disk make sure you connect the AC adaptor supplied with the hard di...

Page 47: ...ayed as a thumbnail it is displayed as an icon a You can also insert a memory card into a USB card reader and then connect the reader to the projector However some commercially available USB card readers may not be compatible with the projector If the following screen Select Drive screen is displayed press the and buttons to select the drive you want to use and then press the button To display the...

Page 48: ... folder are displayed To return to the previous screen position the cursor on Back to Top and press the button Rotating images You can rotate the played images in 90 increments The rotating function is also available during Slideshow a Play images or run Slideshow b While projecting press the or button Stopping Slideshow To close Slideshow disconnect the USB device from the USB port on the project...

Page 49: ...when you run Slideshow set Screen Switching Time from Option in Slideshow to anything other than No The default setting is 3 seconds s Image file display settings and Slideshow operation settings p 50 a Start Slideshow The file list screen is displayed s Starting Slideshow p 46 b Use the and buttons to position the cursor over the folder for the Slideshow that you want to run and then press the bu...

Page 50: ...can set the file display order and Slideshow operations on the Option screen a Press the and buttons to position the cursor over the folder where you want to set display conditions and press the Esc button Select Option from the submenu displayed then press the button b When the following Option screen is displayed set each of the items Enable settings by positioning the cursor on the target item ...

Page 51: ...ssible to resume projection from the point where A V Mute was activated You can select the screen displayed when the A V Mute button is pressed from the Configuration menu s Extended Display A V Mute p 81 When the A V mute slide is closed for approximately 30 minutes Lens Cover Timer activates and the power is automatically turned off If you do not want Lens Cover Timer to activate set Lens Cover ...

Page 52: ...at is displayed is closed Freeze still works while E Zoom is being used Pointer Function Pointer This allows you to move a Pointer icon on the projected image and helps you draw attention to the area you are talking about a Display the Pointer Each time you press the Pointer button the pointer appears or disappears Remote control b Move the Pointer icon Remote control When any pair of adjacent or ...

Page 53: ...r of adjacent or buttons are pressed at the same time the pointer can be moved diagonally c Enlarge Remote control z button Expands the area eachtime itispressed Youcanexpandquicklyby holding the button down x button Reduces images that have been enlarged Esc button Cancels E Zoom a The enlargement ratio appears on the screen The selected area can be enlarged to between 1 to 4 times in 25 incremen...

Page 54: ...tems Use the following procedure to enable the Wireless Mouse function a Connect the projector to the computer with a commercially available USB cable s Connecting a Computer p 22 b Change the source to one of the following USB Display Computer HDMI s Switching to the Target Image by Remote Control p 31 Once set the mouse pointer can be controlled as follows Moving the mouse pointer buttons Moves ...

Page 55: ...functions other than the Wireless Mouse function such as adjusting the volume However when using the E Zoom or Pointer function the page up or down function is available Saving a User s Logo You can save the image that is currently being projected as a User s Logo a Once a User s Logo has been saved the logo cannot be returned to the factory default a Project the image you want to save as the User...

Page 56: ...e Choose this image as the User s Logo is displayed select Yes a When you press the button on the remote control or the control panel the screen size may change depending on the signal to match the actual resolution of the image signal d Move the box to select the part of the image to use as the User s Logo You can perform the same operations from the projector s control panel Remote control a You...

Page 57: ...ng User Pattern You can save the image that is currently being projected as a User Pattern a When a User Pattern is saved the previous User Pattern is erased a Project the image you want to use as the User Pattern and then press the Menu button s Using the Configuration Menu p 74 Using the remote control Using the control panel b Select Pattern from Settings c Select User Pattern a If User Pattern...

Page 58: ...ed Then select Yes The image is saved After the image has been saved the message The User Pattern setting is complete is displayed a Once a User Pattern has been saved User Pattern cannot be returned to the factory default It takes a while to save a User Pattern Do not operate the projector or any connected equipment while it is saving otherwise malfunctions may occur Projection Functions 58 ...

Page 59: ...ee kinds of Password Protect settings can be made according to how the projector is being used Power On Protect When Power On Protect is On you need to enter a preset password after the projector is plugged in and turned on this also applies to Direct Power On If the correct password is not entered projection does not start User s Logo Protect Even if someone tries to change the User s Logo set by...

Page 60: ...e the password is displayed select Yes and then press the button The default passwordis set to 0000 Change this to your own desired Password If you select No the screen displayed in step 2 is displayed again 3 While holding down the Num button enter a four digit number using the numeric buttons The number entered is displayed as When you enter the fourth digit the confirmation screen is displayed ...

Page 61: ... following message is displayed and the projector does not accept any more password entries The projector s operation will be locked Contact Epson as described in your documentation s Epson Projector Contact List Restricting Operation Control Panel Lock Perform one of the following to lock the operation buttons on the control panel Full Lock All of the buttons on the control panel are locked You c...

Page 62: ... is equipped with the following types of anti theft security devices Security slot The security slot is compatible with the Microsaver Security System manufactured by Kensington See the following for more details on the Microsaver Security System s http www kensington com Security cable installation point A commercially available theft prevention wire lock can be passed through the installation po...

Page 63: ...u can use Web Control functions to change the settings in the projector s configuration menu If there are certain control actions which are carried out regularly at particular times or on particular days you can use Timer Settings to register timer settings Mail Notification settings You can set e mail addresses to which notifications are sent if a status that requires attention such as a problem ...

Page 64: ...n the computer and projector and put them into network connection status a If your Web browser is set up to connect via a proxy server the Web Control screen cannot be displayed To display Web Control you need to make settings so that a proxy server is not used for a connection a Start a Web browser on the computer b Enter the IP address of the projector in the address input box of the Web browser...

Page 65: ...ter Wireless Mouse p 54 When using USB Display s Projecting with USB Display p 31 When connecting to a network When projecting images using Slideshow pressing these buttons displays the previous next screen G Source Search button Changes to the next input source that is sending an image s Automatically Detect Input Signals and Change the Projected Image Source Search p 30 H LAN button Changes to t...

Page 66: ... or warning occurs in the projector the following email will be sent Subject EPSON Projector Line 1 The projector name where the problem has occurred Line 2 The IP address set for the projector where the problem has occurred Line 3 and on Details of the problem The details of the problem are listed line by line The main message contents are listed below Internal error Fan related error Sensor erro...

Page 67: ...cessed terminates abnormally an error message is output and a is returned The main contents are listed below Item Command Power ON OFF On PWR ON Off PWR OFF Signal selection Computer 1 Auto SOURCE 1F RGB SOURCE 11 Component SOURCE 14 Computer2 EB 1880 EB 1870 EB 1850W only Auto SOURCE 2F RGB SOURCE 21 Component SOURCE 24 Item Command HDMI EB 1880 EB 1870 EB 1850W only SOURCE 30 Video SOURCE 41 S V...

Page 68: ...r control protocols The projector complies with the PJLink Class1 standard established by the JBMIA You need to make network settings before you can use PJLink See the following for more information on network settings s Network Menu EB 1880 Only p 82 It complies with all commands except for the following commands defined by PJLink Class1 and agreement was confirmed by the PJLink standard adaptabi...

Page 69: ...g and control with application software You can use Crestron RoomView Express or Crestron RoomView Server Edition provided by Creston to monitor devices in the system to communicate with the help desk and to send emergency messages See the following Web site for details http www crestron com getroomview This manual describes how to perform operations on your computer using a Web browser a You can ...

Page 70: ... necessary C You can perform the following operations when you click the buttons To display buttons that are not shown in Source List click c or d to scroll left or right Button Function Freeze Images are paused or unpaused s Freezing the Image Freeze p 51 Contrast Adjusts the difference between light and shade in the images Brightness Adjusts the image brightness Color Adjusts the color saturatio...

Page 71: ...Info Displays information on the projector that is currently connected Tools Changes settings in the projector that is currently connected See the next section Using the tools window The following window is displayed when you click the Tools tab on the operation window You can use this window to change settings in the projector that is currently connected A Crestron Control Make settings for Crest...

Page 72: ...dto opentheToolswindow Thenamecancontainupto26 single byte alphanumeric characters Confirm Enter the same password as you entered in New Password If the passwords are not the same an error is displayed Send Click this button to confirm the changes made to the Admin Password D User Password Select theEnabled check boxtorequire apasswordto opentheoperationwindow on the computer The following items c...

Page 73: ...Configuration Menu This chapter explains how to use the Configuration menu and its functions ...

Page 74: ...you can perform the same operations from the control panel Check the guide under the menu for the available buttons and their operations a Display the Configuration menu screen b Select a top menu item c Select a submenu item d Change settings e Press the Menu button to finish making settings Using the Configuration Menu 74 ...

Page 75: ...enu Name Submenu Name Items or Setting Values Video Signal Auto NTSC NTSC4 43 PAL M PAL N PAL PAL60 and SECAM Aspect Normal Auto 4 3 16 9 Full Zoom and Native Overscan Auto Off 4 and 8 Settings menu s p 79 Keystone H V Keystone and Quick Corner Control Panel Lock Full Lock Partial Lock and Off Pointer Shape Pointer 1 2 and 3 Power Consumption Normal and ECO Volume 0 to 20 Remote Receiver Front Rea...

Page 76: ...rojector Keyword On and Off Wired LAN Menu s p 85 IP Settings DHCP IP Address Subnet Mask and Gateway Address IP Address Display On and Off Mail menu s p 85 Mail Notification On and Off SMTP Server Port Number Top Menu Name Submenu Name Items or Setting Values Address 1 Setting Ad dress 2 Setting and Ad dress 3 Setting Others menu s p 87 SNMP On and Off Trap IP Address 1 and Trap IP Address 2 AMX ...

Page 77: ... can adjust the overall tint of the image You can adjust tints in 10 stages from 5000 K to 10000 K The image is tinted blue when a high value is selected and tinted red when a low value is selected Color Adjust ment This item cannot be selected if Color Mode is set to sRGBg You can adjust the color strength for Red Green and Blue individually Auto Iris This item can be set only if Color Mode is se...

Page 78: ... setting can only be adjusted when a composite video or s video signal is being input When a component video or RGB video is being input this setting can only be adjusted if the signal being input is an interlaced signal 480i 576i 1080i Interlaceg i signal is converted to Progressiveg p IP conversion Off Ideal for images with a large amount of movement Video Ideal for general video images Film Aut...

Page 79: ... 1880 EB 1870 EB 1850W only When Auto is selected it automatically changes to Off or 8 according to the input signal Reset You can reset all adjustment values on the Signal menu to their default settings except for Input Signal See the following to return all menu items to their default settings s Reset Menu p 89 Settings Menu Submenu Function Keystone You can correct keystone distortion When H V ...

Page 80: ...control s User button Pressing the User button directly displays the assigned menu item selection adjustment screen allowing you to make one touch changes to settings adjustments You can assign one of the following items to the User button Power Consumption Info Progressive Test Pattern Resolution and Pattern Display Submenu Function Pattern Pattern Display Display a pattern Pattern Type You can s...

Page 81: ...Ceiling You can change the setting as follows by pressing down the A V Mute button on the remote control for about five seconds FrontWFront Ceiling RearWRear Ceiling s Installation Methods p 20 Operation Direct Power On Set to On to turn on the projector simply by plugging it in When the power cable is plugged in note that the projector turns on automatically in cases such as a power outage being ...

Page 82: ...s Logo Protect to Off s Managing Users Password Protect p 59 2 Except for High Altitude Mode Network Menu EB 1880 Only When Network Protect is set to On in Password Protect a message is displayed and the network settings cannot be changed Turn Network Protect Off and then configure the network s Setting Password Protect p 59 Submenu Function Net Info Wired LAN Displays the following network settin...

Page 83: ...ing setup In this case the following software keyboard is displayed Use the and buttons on the remote control or the w v a and b buttons on the control panel to move the cursor to the desired key and then press the button to enter the alphanumeric character Enter figures by holding down the Num button on the remote control and pressing the numeric buttons After inputting press Finish on the keyboa...

Page 84: ...jector using Web Control Enter no more than eight single byte alphanumeric characters Web Control is a computer function that allows you to set up and control the projector by using the Web browser on a computer connected on a Network s Changing Settings Using a Web Browser Web Control EB 1880 only p 63 Submenu Function Projector Key word When set to On you have to enter the keyword when you try t...

Page 85: ...et mask for the projector Youcaninputanumberfrom0to255ineachfieldoftheaddress However the following subnet masks cannot be used 0 0 0 0 255 255 255 255 GatewayAddressg YoucaninputtheIPaddressforthegateway for the projector You can input a number from 0 to 255 in each field of the address However the following gateway addresses cannot be used 0 0 0 0 127 x x x 224 0 0 0 to 255 255 255 255 where x i...

Page 86: ...ult value is 25 You can input numbers between 1 to 65535 Submenu Function Address 1 Set ting Address 2 Setting Address 3 Setting You can input the email address of the destination to send the notification email to You can register up to three destinations You can enter up to 32 single byte alphanumeric characters for the email addresses The address for destination 1 is the mail notification sender...

Page 87: ...very When the projector is connected to a network set this to On when you want to enable the projector to be detected by AMX Device Discoveryg Set this to Off if you are not connected to an environment controlled by a controller from AMX or AMX Device Discovery Submenu Function RoomView Set this to On only when monitoring or controlling the projector over the network using Crestron RoomView Otherw...

Page 88: ...he cumulative lamp operating time When it reaches the lamp warning time the characters are displayed in yellow Source You can display the source name for the connected equipment currently being projected Input Signal You can display the content of Input Signal set in the Signal menu according to the source Resolution You can display the resolution Video Signal You can display the settings for Vide...

Page 89: ...hours and above is displayed as 10H 11H and so on Reset Menu Submenu Function Reset All YoucanresetallitemsintheConfigurationmenutotheirdefault settings The following items are not reset to their defaults Input Signal User sLogo allitemsforNetworkmenus EB 1880only Lamp Hours Language Password and User Button Reset Lamp Hours Clears the cumulative lamp hours use time Reset when you replace the lamp...

Page 90: ...Troubleshooting This chapter explains how to identify problems and what to do if a problem is found ...

Page 91: ...g the remote control Using the control panel b Select a menu item Using the remote control Using the control panel c Confirm the selection Using the remote control Using the control panel Questions and solutions are displayed as shown on the screen below Press the Help button to exit the Help a See the following if the Help function does not provide a solution to the problem s Problem Solving p 92...

Page 92: ...erating status of the projector A Power indicator Indicates the operating status Standby condition When the t button is pressed in this condition projection starts Preparing for network monitoring or cool down in progress All buttons are disabled while the indicator is flashing Warming up Warm up time is about 30 seconds After warm up is complete the indicator stops flashing The t button is disabl...

Page 93: ...or Contact List s Epson Projector Contact List High Temp Error overheating The lamp turns off automatically and projection stops Wait for about five minutes After about five minutes the projector switches to standby mode so check the following two points Check that the air filter and air exhaust vent are clear and that the projector is not positioned against a wall If the air filter is clogged cle...

Page 94: ...n Projector Contact List s Epson Projector Contact List High Temp Warning This is not an abnormality However if the temperature rises too high again projection stops automatically Check that the air filter and air exhaust vent are clear and that the projector is not positioned against a wall If the air filter is clogged clean or replace it s Cleaning the Air Filter p 107 Replacing the Air Filter p...

Page 95: ...istorted s p 98 Interference or distortion appear in images s p 99 The image is truncated large or small or the aspect ratio is not suitable Only part of the image is displayed or the height and width ratios of the image are not correct s p 99 Image colors are not right The whole image appears purplish or greenish images are black white or colors appear dull s p 100 Images appear dark s p 101 Prob...

Page 96: ...k Only when projecting computer images Some input images such as screen savers may be completely black Is the image signal format setting correct Only when projecting images from a video source Change the setting according to the signal for the connected equipment s Signal Video Signal p 77 Is the USB cable connected correctly Only when projecting USB Display Check that the USB cable is connected ...

Page 97: ...ing images from a video source Change the setting according to the signal for the connected equipment s Signal Video Signal p 77 Dotheimagesignalresolutionandtherefreshratecorrespondtothe mode Only when projecting computer images Refer to the computer s documentation for how to change the image signal resolution and the refresh rate output from the computer s Supported Monitor Displays p 120 The m...

Page 98: ... Off Setting it to On enables Auto V Keystone s Settings Keystone H V Keystone Auto V Keystone p 79 If you are using the projector with this setting off manually adjust the projected image s Correcting manually p 36 Is the focus adjusted correctly Turn the focus ring to adjust the focus s Correcting the Focus p 40 Is the projector at the correct distance Is it projecting outside of the recommended...

Page 99: ...he buttononthecontrolpaneltoperformautomaticadjustment If the images are not adjusted correctly even after performing automatic adjustment you can also make adjustments from the Configuration menu s Signal Tracking Sync p 77 Is Transfer layered window selected Only when projecting USB Display Click All Programs EPSON Projector Epson USB Display Epson USB Display Vx xx Settings and then clear the T...

Page 100: ...ected equipment When the image is from a device connected to the Computer port s Signal Input Signal p 77 When the image is from a device connected to the Video or S Video port s Signal Video Signal p 77 Is the image brightness adjusted correctly Adjust the Brightness setting from the Configuration menu s Image Brightness p 76 Are the cables connected correctly Check that all the cables required f...

Page 101: ...y or power is not being supplied Disconnect and then reconnect the power cable s From Installation to Projection p 29 Check that your electrical outlet or power source is functioning correctly Do the indicators turn on and off when the power cable is touched There isprobablya poor contact in thepowercable or thepowercablemay be defective Reinsert the power cable Ifthis does not solve the problem s...

Page 102: ...0 EB 1870 EB 1850W only If no audio is output when connecting via an HDMI cable set the connected equipment to PCM output Is Output audio from the projector selected Only when projecting USB Display Click All Programs EPSON Projector Epson USB Display Epson USB Display Vx xx Settings and then select Output audio from the projector The remote control does not work Check Remedy Is the remote control...

Page 103: ...edy Is Standby Mode set to Communication On To use the Mail Notification function when the projector is in standby set Communication On in Standby Mode from the Configuration menu s Extended Standby Mode p 81 Did a fatal abnormality occur and the projector come to a sudden stop When the projector comes to a sudden stop email cannot be sent Iftheabnormalstatecontinues contactyourlocaldealer orthene...

Page 104: ...e up to 8 characters long For file names longer than this the middle of the name is omitted to shorten the name to 8 characters Are there any 2 byte characters in the file name Only alphanumeric characters and symbols can be used in file names Any other characters are replaced with a question mark Problem Solving 104 ...

Page 105: ... the computer 0483 04FE EasyMP Network Projection ended unexpectedly Check the network communication status and then restart the projector 0479 04FF A system error occurred in the projector Restart the projector 0894 Communication was disconnected because the projector connected to an unauthorized access point Contact your network administrator for more information 0898 Failed to acquire DHCP Chec...

Page 106: ...Maintenance This chapter provides information on maintenance procedures to ensure the best level of performance from the projector for a long time to come ...

Page 107: ... cleaning glasses to gently wipe the lens Warning Do not use sprays that contain flammable gas to remove dust and lint from the lens The projector may catch fire due to the high internal temperature of the lamp Attention Do not rub the lens with harsh materials or subject the lens to shocks as it can easily become damaged Cleaning the Air Filter Clean the air filter and the air intake vent when th...

Page 108: ...o replace the air filter Replace it with a new air filter s Replacing the Air Filter p 113 It is recommended that you clean these parts at least once every three months Clean them more often than this if using the projector in a particularly dusty environment Cleaning 108 ...

Page 109: ...to replace the lamp when The following message is displayed Time to replace the lamp Please contact your Epson projector reseller or visit www epson com to purchase The message is displayed for 30 seconds The lamp indicator flashes orange The projected image gets darker or starts to deteriorate Replacing Consumables 109 ...

Page 110: ...is suspended from a ceiling Warning When replacing the lamp because it has stopped illuminating there is a possibility that the lamp may be broken If replacing the lamp of a projector which has been installed on the ceiling you should always assume that the lamp is cracked and you should stand to the side of the lamp cover not underneath it Remove the lamp cover gently Never disassemble or remodel...

Page 111: ...lace it with a new lamp or contact your local dealer for further advice s Epson Projector Contact List e Install the new lamp Insert the new Lamp along the guide rail in the correct direction so that it fits in place push in firmly and once it is fully inserted tighten the two screws Replacing Consumables 111 ...

Page 112: ...se consult your local regulations regarding disposal or recycling Do not dispose of it with normal waste Resetting the lamp hours The projector records how long the lamp is turned on and a message and indicator notify you when it is time to replace the lamp After replacing the lamp make sure you reset the Lamp Hours from the Configuration menu s Reset Menu p 89 a Only reset the Lamp Hours after th...

Page 113: ...nfirmation buzzer beeps twice disconnect the power cable b Open the air filter cover Slide the air filter cover open close switch and open the air filter cover c Remove the air filter Grip the tab in the center of the air filter and pull it straight out d Install the new air filter Press until it clicks into place e Close the air filter cover a Dispose of used air filters properly in accordance wi...

Page 114: ...Appendix ...

Page 115: ...io 4 3 Computer cable ELPKC02 1 8 m for mini D Sub15 pin mini D Sub 15pin This is the same as the computer cable supplied with the projector Computer cable ELPKC09 3 m for mini D Sub15 pin mini D Sub 15pin Computer cable ELPKC10 20 m for mini D Sub15 pin mini D Sub 15pin Use one of these longer cables if the computer cable supplied with the projector is too short D port cable ELPKC22 Mini D Sub 15...

Page 116: ...Air filter ELPAF35 Use as a replacement for used air filters Optional Accessories and Consumables 116 ...

Page 117: ... B Minimum Wide to Maximum Tele 50 100x76 140 229 8 60 120x91 169 275 10 80 160x120 226 368 13 100 200x150 283 460 16 150 300x230 426 692 24 200 410x300 568 923 32 250 500x380 711 1155 40 300 610x457 854 1386 48 Unit cm 16 9 Screen Size A B Minimum Wide to Maximum Tele 30 66x37 91 149 1 40 89x50 122 199 1 50 110x62 153 249 2 60 130x75 184 300 2 80 180x100 246 401 3 100 220x120 308 502 3 150 330x19...

Page 118: ... 2 4 3 Screen Size A B Minimum Wide to Maximum Tele 60 120x91 203 331 2 80 160x120 271 442 3 100 200x150 340 553 4 120 244x183 408 664 5 150 300x230 511 831 6 200 410x300 682 1108 8 250 500x380 854 1386 10 Unit cm 16 9 Screen Size A B Minimum Wide to Maximum Tele 30 66x37 91 149 1 40 89x50 122 199 1 50 110x62 153 249 2 60 130x75 184 300 2 80 180x100 246 401 3 100 220x120 308 502 3 150 330x190 464 ...

Page 119: ... Tele 30 64x40 88 144 1 40 86x54 118 193 1 50 110x67 149 243 2 60 130x81 179 292 2 80 170x110 239 390 3 100 220x130 300 488 3 150 320x200 451 733 5 200 430x270 603 979 7 250 540x340 754 1224 8 280 605x377 845 1371 9 Screen Size and Projection Distance 119 ...

Page 120: ...tion from the Configuration menu Even when signals other than those mentioned above are input it is likely that the image can be projected However not all functions may be supported Component Video Signal Refresh Rate Hz Resolution dots SDTV 480i 60 720x480 SDTV 576i 50 720x576 SDTV 480p 60 720x480 SDTV 576p 50 720x576 HDTV 720p 50 60 1280x720 HDTV 1080i 50 60 1920x1080 Composite video Signal Refr...

Page 121: ...gnal Refresh Rate Hz Resolution dots SDTV 480i 480p 60 720x480 SDTV 576i 576p 50 720x576 HDTV 720p 50 60 1280x720 HDTV 1080i 50 60 1920x1080 HDTV 1080p 24 30 50 60 1920x1080 Supported Monitor Displays 121 ...

Page 122: ... 240V AC 10 50 60Hz 3 9 to 1 8A 100 to 240V AC 10 50 60 Hz 3 8 to 1 7 A 100 to 240V AC 10 50 60Hz 3 9 to 1 8A 100 to 240V AC 10 50 60Hz 3 8 to 1 7A Power con sumption 100 to 120 V area Operating 381 W Standby power consumption Communication On 4 0 W Standby power consumption Communication Off 0 27 W Operating 381 W Standby power consumption Communication On 3 5 W Standby power consumption Communic...

Page 123: ...ting altitude Altitude 0 to 2 286 m Operating temperature 5 to 35 C No condensation Storage temperature 10 to 60 C No condensation Mass Approx 3 3 kg Connectors Computer1 or Computer port 1 Mini D Sub15 pin female Computer2 port 1 1 Mini D Sub15 pin female Video port 1 RCA pin jack S Video port 1 Mini DIN 4 pin Audio1 port 1 1 Stereo mini jack Audio2 port 1 1 Stereo mini jack Audio L R port 1 RCA ...

Page 124: ...RS 232C port 1 Mini D Sub 9 pin male 1 EB 1880 EB 1870 EB 1850W only 2 Supports USB 2 0 However USB ports are not guaranteed to operate all devices that support USB 3 EB 1880 only Specifications 124 ...

Page 125: ...s also designed for IT power distribution system with phase to phase voltage 230V Angle of tilt If you use the projector tilted at an angle of more than 30 it could be damaged and cause an accident Specifications 125 ...

Page 126: ...tection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference ...

Page 127: ...A Center of lens B Distance from center of lens to suspension bracket fixing point Units mm Appearance 127 ...

Page 128: ... HDCP is an abbreviation for High bandwidth Digital Content Protection It is used to prevent illegal copying and protect copyrights by encrypting digital signals sent over DVI and HDMI ports Because the HDMI port on this projector supports HDCP it can project digital images protected by HDCP technology However the projector may not be able to project images protected with updated or revised versio...

Page 129: ... 1 280 horizontal x 1 024 vertical dots Sync Thesignalsoutputfromcomputershaveaspecificfrequency Iftheprojectorfrequencydoesnotmatchthisfrequency theresultingimagesarenotof a good quality The process of matching the phases of these signals the relative position of the crests and the troughs in the signal is called Synchronization If the signals are not synchronized flickering blurriness and horizo...

Page 130: ...soft Windows XP operating system Microsoft Windows Vista operating system Microsoft Windows 7 operating system In this guide the operating systems above are referred to as Windows 98 Windows Me Windows 2000 Windows XP Windows Vista and Windows 7 Furthermore the collective term Windows may be used to refer to Windows 98 Windows Me Windows 2000 Windows XP Windows Vista and Windows 7 and multiple ver...

Page 131: ... D Direct Power On 81 Display 81 Display Background 81 Display order 50 Display Settings 50 Distance 117 Document Camera 115 Dynamic 40 E EasyMP Monitor 63 Email Address 86 ESC VP21 67 Extended menu 81 E Zoom 53 F Focus ring 10 Foot adjust lever 10 Freeze 51 Front 20 81 Front adjustable foot 10 Full Lock 61 G Gateway Address 85 H HDMI port 11 HDMI Video Range 78 Help function 91 High Altitude Mode...

Page 132: ...g Mail 66 Rear 20 81 Rear feet 12 Rear screen 20 Refresh Rate 88 Remote control 14 Remote receiver 10 11 Replacing batteries 17 Reset All 89 Reset menu 88 89 Resetting the lamp operating time 89 112 Resolution 88 RoomView 69 Rotating images 48 S Screen size 117 Screen switching time 50 Select Drive 47 Settings menu 79 Sharpness 77 Signal menu 77 Sleep Mode 81 Slideshow 46 49 SMTP Server 86 SNMP 66...

Page 133: ... Port 11 Video Signal 79 88 Volume 80 Volume Button 14 W Web Browser 63 Web Control 64 Web Control Password 84 Web Remote 64 Whiteboard 41 Wired LAN menu 85 Wireless mouse function 54 Z Zoom ring 10 Index 133 ...

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