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Troubleshooting
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When a connection is made using EMP NS Connection, the screen does not refresh when running an Office application.
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Cannot specify files with EMP SlideMaker2
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Error message when starting up EMP NS Connection
Check
Remedy
Is the mouse moved continuously?
When you stop moving the mouse cursor, the screen is updated. If the screen does not update quickly, stop
moving the mouse cursor.
Check
Remedy
Is a PowerPoint file (.ppt) with a PowerPoint 95/97
format being used?
Files created with PowerPoint 95/97 and files saved in PowerPoint 95/97 format cannot be edited with EMP
SlideMaker2. You can use after saving with PowerPoint 2000/2002/2003.
If a PowerPoint file (.ppt) cannot be included in a
scenario, or it cannot be displayed as a thumbnail, is
the Microsoft Office JPEG converter installed?
Install the JPEG converter. See the Microsoft Office User's Guide for details on installing the JPEG converter.
Check
Remedy
Failed to connect to the projector.
Try to connect again. If it still does not connect, check the network settings on the computer and the network
settings for the projector's EasyMP.
For details on the network settings to be made on the projector, see
.
The keyword does not match. Check how it is
displayed by the projector, and enter the correct
keyword.
Check the projector's keyword displayed on the EasyMP screen, and enter the projector's keyword.
The selected projector is busy. Do you want to
continue the connection process?
You tried to connect to a projector that is connected to another computer.
When the "Yes" button is clicked, it connects to the projector. The connection between the projector and the
other computer is cut off.
When the "No" button is clicked, it does not connect to the projector.
The connection between the projector and the other computer is maintained.
Failed to reset EMP NS Connection.
Restart EMP NS Connection. If the message still appears, uninstall and then reinstall EMP NS Connection.