background image

37

Problem Solving

T

roub

les

hoot

ing

Problems relating to images

No images appear

Moving images are not displayed

Have you pressed the [Power] 
button?

Press 

 on the remote control or 

 on the projector’s control 

panel.

Is the main power switch 
turned off?

Turn on the main power switch at the rear of the projector.

Are all of the indicators 
switched off?

Disconnect the power cable and then reconnect it.

p.14

Check the circuit breaker to see if power is being supplied. 

Is blank mode active?

Press 

 on the remote control to cancel the blank function.

Is a video signal being input?

Check that the power for the connected equipment is turned on. If 
the "Message" menu command has been set to "On", messages 
relating to the image signals will be displayed.
 

"Settings" - "Display" - "Message" p.32

Are the image signal format 
settings correct?

If a composite video   or S-Video

 

 signal is being inputÅ

If projection does not occur when the "Video Signal" menu 
command is set to "Auto", select the signal format that matches the 
signal source.

"Settings" - "Input Signal" - "Video Signal" p.33

If the signal source is connected to the [InputA] port 
If projection does not occur when the "InputA" in the "Input 
Signal" menu command is set to "Auto", set the signal format that 
matches the signal that is being projected from the connected 
equipment. 

"Settings" - "Input Signal" - "Input A" p.33

You can also press 

 on the remote control to select the 

format. p.15

If the VCR or DVD equipment is connected using a D4 SCART 
adapter 
Press 

 to set the signal format to "D4/SCART".  

p.15

When still no images appear and the DVD equipment is connected, 
change the setting at the DVD equipment to RGB output.

Have the configuration menu 
settings been made correctly?

Try resetting all of the current settings. 

p.34

Were the projector and computer 
connected while their power was 
already turned on?

If the connection is made while the power is already turned on, the 
function (Fn) key that switches the computer's video signal to 
external output may not work. Turn the power for the computer that 
is connected to the projector off and then back on again.

Is the computer image signal set 
to output simultaneously both 
externally and to the LCD 
monitor? 

Set the image signal to output only externally.

Computer documentation, under a title such as "External 

output" or "Connecting an external monitor"

When a computer is 
connected

Only when projecting images 
from a laptop computer or 
computer with a built-in LCD 
screen

Summary of Contents for dreamio EMP-TW620

Page 1: ......

Page 2: ... information Meaning of unit and projector When unit or projector appears in the text of this User s Guide they may refer to items which are accessories or optional equipment in addition to the main projector unit itself Indicates procedures where personal injury or damage to the projector may occur if the procedures are not followed correctly Indicates additional information and points which may ...

Page 3: ...e projector and to a wall outlet AA alkali batteries 2 pcs Insert into the remote control Safety Instructions World Wide Warranty Terms User s Guide Quick Start Guide Some regions may not have the quick start guide included as documentation D4 SCART adapter Use a commercially available SCART cable to make the connections when projecting RGB video and component video images Some regions may not hav...

Page 4: ...hift 16 Image Quality Adjustments Basic Image Quality Adjustments 18 Selecting the colour mode 18 Selecting the aspect 18 Advanced Colour Adjustments 20 Skin tone adjustment 20 Absolute colour temperature adjustment 20 Gamma adjustment 20 RGB adjustment Offset Gain 22 Hue and saturation adjustment 22 Examining Image Quality Further 23 Sharpness Advanced adjustment 23 Auto Iris automatic aperture s...

Page 5: ...on starts 41 Problems with the remote control 41 Appendix Maintenance 42 Cleaning 42 Cleaning the air filter 42 Cleaning the projector case 42 Cleaning the lens 42 Consumable replacement periods 43 Air filter replacement period 43 Lamp replacement period 43 Replacing consumables 44 Replacing the air filter 44 Replacing the lamp 44 Resetting the lamp operating time 44 Optional Accessories Consumabl...

Page 6: ...ted the Epson Cinema Filter effect is applied automatically to increase the contrast and to make skin tones appear with more natural tints p 18 In addition to the Color Mode the absolute colour temperature and skin tones can be adjusted by simple procedures to render the picture even more to your own liking Further you can adjust gamma the offset and gain for RGB colours and the hue and saturation...

Page 7: ... perspective The Sharpness function is used to adjust not only the entire image but also to emphasize specific regions such as hair and clothing p 23 A variety of image setting functions Advanced image quality adjustment functions Some of the other many functions that are available are as follows EPSON Super White is used to prevent overexposure that can result in images that are too bright p 30 A...

Page 8: ...l p 16 Moves the lens horizontally Do not touch the exhaust vent immediately after projecting or while projecting since it becomes hot Focus ring p 16 Adjusts the image focus Zoom ring p 16 Adjusts the image size Operation indicator p 35 Flashes or lights in different colours to indicate the operating status of the projector Warning indicator p 35 Flashes or lights in different colours to indicate...

Page 9: ...trast button p 28 Adjusts contrast S Tone Skin Tone button p 20 Adjusts the skin tones of people who appear in the images Blank button The projected images switch off and on each time this button is pressed Illumination button All buttons on the remote control illuminate when this button is pressed The button illumination switches off automatically after about 10 seconds have passed Color Mode but...

Page 10: ...nal to the projector from other video equipment RS 232C port Connects the projector to a computer using an RS 232C cable This port is for control use and should not be used by the customer Power inlet p 14 Connects the power cable Main power switch p 14 Security lock p 53 Remote control light receiving area p 13 Receives signals from the remote control InputB port p 12 Connects to the RGB port of ...

Page 11: ...m centre of lens to suspension bracket fixing point Lens shift amount Max 8 6 mm vertically 2 Distance from centre of lens to centre of projector Lens shift amount Max 7 7 mm horizontally 110 2 131 5 66 1 19 124 309 76 3 4 M4 8 Units mm 52 8 Centre of lens 160 300 143 ...

Page 12: ... images are projected onto the screen at the optimum size The values should be used as a guide for setting up the projector Be sure to read the separate Safety Instructions World Wide Warranty Terms booklet before installing the projector Do not stand this projector upright This may damage your projector The height from the centre of the lens to the bottom of the screen will vary depending on the ...

Page 13: ...tings Projection Front Front Ceiling Avoid setting the projector up in a place which is very dusty or humid or where there will be cigarette or other smoke especially oily smoke Clean the air filter at least once every 3 months Clean the air filter more frequently if using the projector in a dusty environment When installing against a wall leave a space of 20 cm 7 9 in or more between the projecto...

Page 14: ...ideo equipment to the projector will depend on the type of video signal that the equipment outputs Some kinds of video equipment output several different types of video signal The image quality ranking of the video signal types is generally held to be as follows in descending order of quality Digital component video HDMI Analog component video D4 InputA S Video S Video Composite video Video You sh...

Page 15: ...atteries Use two new AA batteries as replacement batteries Remove the battery cover Insert the batteries Install the battery cover While pressing the knob lift up Insert the tab Press down until the battery cover clicks into place Check the and indications inside the battery compartment and insert the batteries so that they face correctly TIP Using the remote control Operating range horizontal Ope...

Page 16: ...nts mis operations p 31 When using above an altitude of about 1500 m make sure you set the High Altitude Mode to On p 32 This projector is equipped with an automatic adjustment function that automatically optimizes it when a computer input signal is switched If a laptop computer or a computer with a LCD screen has been connected to the projector you may need to use keyboard or function settings to...

Page 17: ...ing an image from the Input A port The default setting is set to Auto to select appropriate signals automatically However if the colours appear unnatural switch the image signal to match the equipment Using the control panel While projecting an image from equipment connected to the InputA port select InputA and confirm to display the menu Using the remote control While projecting an image from equ...

Page 18: ...ot position the projector straight in front of the screen use the lens shift dial so that the image is centered on the screen When you turn the lens shift dial and hear a click the lens position is almost centred You can shift the image by 100 in the vertical direction and 50 in the horizontal direction However you cannot shift the image to these vertical and horizontal limits simultaneously Wide ...

Page 19: ...en making keystone corrections set the lens at the centre left to right Keystone distortion can be corrected within a maximum vertical angle of approximately 15 TIP You can also make adjustments from the configuration menu p 31 To reset the correction value press and hold down with pressed down for at least 1 second on the control panel Displaying a test pattern You can project a test pattern at t...

Page 20: ...fit making or public display it may result in infringing on the author s right that is protected by copyright law TIP Selecting the colour mode Press and select the colour mode from the menu Setting is also possible using the configuration menu Selecting the aspect Press and select the aspect mode from the menu When projecting using Auto 1 Not usable during computer input Not compatible with certa...

Page 21: ...the projector s panel resolution At this time the image enlargement ratio will be smaller near the middle of the images but become larger towards the left and right edges of the images This is useful for when 4 3 images are projected onto a wide screen Because there is almost no distortion due to enlargement in the middle of the images the images appear close to what they would be at their origina...

Page 22: ...eck the result of the adjustment Lower values will increase the contrast of the dark portions but will tend to blur the bright portions This is indicated by bulging in the upper portion in the gamma graph Higher values will darken the bright portions This is indicated by bulging in the lower portion in the gamma graph If you press the menu disappears Press on the remote control or on the projector...

Page 23: ...e Press or to confirm the selection each time A gamma icon will appear in the projected image Keystone correction will be temporarily cancelled while the gamma icon is displayed This can be used to adjust the skin tones for images of people The Epson Cinema Filter effect that is automatically applied to images when a Color Mode setting is made creates natural looking skin tones If you would like t...

Page 24: ...f you would like dark areas to appear more clearly change the setting to the right side If you change it to the left side the whole image will become sharper but the contrast in dark areas will become poorer If you would like bright areas to appear more clearly change the setting to the left side If you change it to the right side bright areas will become whiter but the contrast will become poorer...

Page 25: ...ion and contrast of the image If High band Enhancement is set in the direction hair and the detailed areas of clothing will be emphasized If Low band Enhancement is set in the direction the areas emphasized by High band Enhancement will be hardly emphasized Instead the rough areas of the entire subject such as contour and background will be emphasized resulting in a sharp image You can adjust High...

Page 26: ...mage quality adjustments Load Memory If you press the menu disappears Press or on the remote control or or on the projector s control panel to select an item Press or to confirm the selection Saving image quality adjustments Save Memory Configuration menus p 26 Settings that can be saved in memory Picture menu Color Mode White Level Black Level Abs Color Temp Skin Tone Standard Advanced RGB RGBCMY...

Page 27: ...on if the memory has been registered the colour mode selected when the memory was registered is displayed on the right side If you select a memory area that is already in use and press or the existing contents will be erased and the current settings will be saved in their place To erase all memory contents select Reset Memory from the Memory menu p 33 You can press and select the desired memory na...

Page 28: ...reas of the Picture menu and Memory menu in the configuration menu This menu is useful for viewing the effects of adjustments in the images being projected while the adjustments are being made The configuration menus can be used to turn the navigation bar on and off and to change the colour pattern and display position Settings Display Menu Position Navigation Bar Menu Color Top menu Sub menu Navi...

Page 29: ...es No Yes No Yes No Yes No Info menu Memory menu Reset menu Lamp Hours Source Time from 0H to 10H will be displayed as 0H From 10H onwards the display will be in units of 1H The message text will be displayed in yellow when it is time to replace the lamp Input Signal Resolution Refresh Rate Sync Info Video Signal On Off On Off On Off On Off On Off On Off On Off On Off Direct Power On Off 5min 10mi...

Page 30: ... appear too bright decrease the setting Contrast Adjusts the difference between bright and dark areas When the contrast is increased images with greater modulation are obtained This adjusts the colour intensity for the images Adjustment is only possible when composite video and S Video signals in NTSC format are being input This adjusts the image tint This adjusts the image sharpness The adjustmen...

Page 31: ...itles are displayed The whole of the image is moved up so that the subtitles are displayed This adjusts the images if vertical stripes appear in the images This adjusts the images if flickering fuzziness or interference appear in the images Flickering and fuzziness may also appear in images when the brightness contrast sharpness and keystone correction settings are adjusted Clearer adjustments can...

Page 32: ... inserted and projected Interference may occur at the top or bottom of the images depending on the image signal In such cases try to adjust the display position Position p 30 Auto Displayed when the signals from HDMI input port are being input Signals are automatically projected at 100 or 92 size depending on the input signals Not displayed when the equipment s DVI port is connected to the project...

Page 33: ...g function will not operate If you press while the projector is in standby mode projection will start again This turns the trigger function on and off to determine whether the projector s power on off status and problems with projector operation are communicated to an external device If you change the setting the new setting will take effect after the power has been turned off and the cool down pe...

Page 34: ...enus is displayed On or not displayed Off Selects the colour for the main configuration menu and the navigation bar This sets whether the following message displays appear On or don t appear Off Image signal colour mode aspect test pattern and item name when memory settings are retrieved Messages such as when no image signals are being input when an incompatible signal is input and when the intern...

Page 35: ...ment that is connected to the SCART port in Europe or D4 port in Japan This should be set in accordance with the method used to set up the projector Front Select when the projector is set up in front of the screen Front Ceiling Select when the projector is set up in front of the screen and suspended from a ceiling Rear Select when the projector is set up behind the screen Rear Ceiling Select when ...

Page 36: ... press When setting is complete Press This resets all configuration menu settings to their default settings The Save Memory InputA D4 SCART and Language settings will not be reset The Save Memory is reset by Reset Memory This initialises the lamp operating time When this command is selected the cumulative operating time for the lamp is cleared and returned to the default setting Use or to adjust v...

Page 37: ...rises again it will switch off automatically operation indicator warning indicator warning problem Red Lit off for 1 sec Disconnect the power cable from the electrical outlet Then contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions World Wide Warranty Terms booklet Red Lit off for 0 5 sec Replace the lamp and then turn the...

Page 38: ...mages appear p 37 Projection does not start the projection area is completely black the projection area is completely blue etc Moving images are not displayed p 37 Moving images played on computer are not displayed The message Not Supported is displayed p 38 The message No Signal is displayed p 38 Images are fuzzy or out of focus p 38 Interference or distortion appear in images p 39 Problems such ...

Page 39: ...does not occur when the InputA in the Input Signal menu command is set to Auto set the signal format that matches the signal that is being projected from the connected equipment Settings Input Signal Input A p 33 You can also press on the remote control to select the format p 15 If the VCR or DVD equipment is connected using a D4 SCART adapter Press to set the signal format to D4 SCART p 15 When s...

Page 40: ...e control or on the projector s control panel to change the image source p 15 Is the power for the connected equipment turned on Turn the power on for the devices Are the image signals being output to the projector If the image signals are only being output to the computer s LCD monitor you need to change the output For some computer models when the image signals are output externally they no long...

Page 41: ...nsion cable being used If an extension cable is used interference may increase Try connecting a signal amplifier Have the Sync and Tracking settings been adjusted correctly The projector has an automatic adjustment function that causes the optimum images to be projected However for some types of signal the correct adjustments may not be obtained even after automatic adjustment is carried out In su...

Page 42: ... securely connected p 12 Has the image contrast been adjusted correctly Use the Contrast or the White Level menu command to adjust the contrast Picture Input Adjustment Brightness Contrast White Level Black Level p 28 Has the colour been adjusted correctly Use the Color Adjustment menu command to adjust the colour Picture Color Adjustment p 28 Have the colour intensity and tint been adjusted corre...

Page 43: ... 31 Are all of the indicators switched off Disconnect the power cable and then reconnect it p 14 Check the circuit breaker to see if power is being supplied Do the indicators turn off and on when the power cable is touched Turn the power off disconnect the power cable and then reconnect it If this does not solve the problem there may be a problem with the power cable Then contact your dealer or th...

Page 44: ...e using it to wipe the projector case Then wipe the case again with a soft dry cloth Cleaning the lens To clean the lens it is preferable to use an air blower purchased for the purpose But alternatively you can wipe it gently clean with a spectacle cleaning cloth Be sure to read the separate Safety Instructions World Wide Warranty Terms booklet for details on safe handling of the projector during ...

Page 45: ...p use in order to maintain the initial brightness and quality of the projected images The time taken for the message to appear will vary depending on usage conditions such as Color Mode settings If you continue to use the lamp after this period the possibility of the lamp breaking becomes greater When the lamp replacement message appears replace the lamp with a new one as soon as possible even if ...

Page 46: ...t until the projector cools down and then turn off the main power switch If the lamp stops working and needs to be replaced there is the danger that the lamp may already be broken If replacing the lamp of a projector which has been installed to the ceiling you should always assume that the lamp is broken and handle it with extreme care during removal Furthermore you should stand to the side of the...

Page 47: ...sure that it faces the correct way Install the lamp and the lamp cover securely The lamp will not turn on if the lamp or the lamp cover is not installed correctly This product includes a lamp component that contains mercury Hg Please consult your state and local regurations regarding disposal or recycling Do not put in the trash Select Reset Lamp Hours from the Reset menu Select Yes and then press...

Page 48: ...0 Spring Roller Screen Soft Carry Case ELPKS55 Use this case if you need to carry the projector by hand VGA HD15 PC Cable 1 8 m ELPKC02 VGA HD15 PC Cable 3 m ELPKC09 VGA HD15 PC Cable 20 m ELPKC10 For mini D Sub 15 pin mini D Sub 15 pin Use to connect the projector to a computer Ceiling Mount ELPMB20 with ceiling plate Use when installing the projector to a ceiling Celling Pipe 600 600 mm white EL...

Page 49: ...0 480 640 360 960 720 1280 720 1280 720 596 446 794 446 1280 760 SDTV 625p 768 576 768 432 960 720 1280 720 1280 720 708 528 944 528 1280 760 HDTV 750p 16 9 D4 1280 720 1280 720 1176 664 HDTV 1125i 16 9 D3 1920 1080 1280 720 Aspect Units Dots Signal Resolution Aspect mode Normal Squeeze Zoom Through Squeeze through Wide TV NTSC 640 480 640 360 960 720 1280 720 1280 720 596 446 794 446 1280 720 TV ...

Page 50: ...00 450 2 960 720 1280 720 1280 720 800 600 1066 600 1280 720 XGA 60 70 75 85 iMac 1 1024 768 1024 576 2 960 720 1280 720 1280 720 1280 720 WXGA60 1 1280 768 1280 720 1280 720 1280 720 WXGA60 2 1360 768 1280 720 1280 720 1280 720 SXGA 60 1280 1024 1280 960 960 720 1280 720 1280 720 1280 720 MAC13 640 480 960 720 1280 720 1280 720 640 480 853 480 1280 720 MAC16 832 624 960 720 1280 720 1280 720 832 ...

Page 51: ... 1 5 Lens shift Manual Maximums Approx 100 vertically 50 horizontally Lamp light source UHE lamp 170 W Model No ELPLP35 Power supply 100 240VAC 50 60Hz 2 7 1 2A Power Consumption Operating 245W 100 120V area 240W 200 240V area Standby 4 0W 100 120V area 5 0W 200 240V area Operating altitude 0 2280m 0 7500ft Operating temperature 5 35 C No condensation Storage temperature 10 60 C No condensation We...

Page 52: ...ss B DoC Canada ICES 003 Class B EU The EMC Directive 89 336 EEC EN55022 Class B EN55024 IEC EN61000 3 2 IEC EN61000 3 3 Australia New Zealand AS NZS CISPR 22 2002 Class B Connector shape D Sub 9 pin male Projector input connector RS 232C At projector PC serial cable At computer Signal Function GND 5 5 GND GND Signal wire earth RD 2 3 TD TD Transmit data TD 3 2 RD RD Receive data DTR 4 6 DSR DSR D...

Page 53: ...d in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or mo...

Page 54: ...ition images and multi channel audio signals HDMI is a standard that is targeted towards household digital equipment and computers that allows digital signals to be transmitted in their original high quality without compression and it also includes a digital signal encryption function HDTV An abbreviation for High Definition Television It refers to high definition systems which satisfy the followi...

Page 55: ...e relative position of the crests and troughs in the signal is called synchronization If the signals are not synchronized problems such as flickering blurriness and horizontal interference can occur Tracking The signals output from computers have a specific frequency If the projector frequency does not match this frequency the resulting images will not be of a good quality The process of matching ...

Page 56: ...nema Filter 21 EPSON Super White 27 30 Focus adjustment 6 16 Front adjustable foot 6 17 Full Menu 26 34 Gain 22 29 Gamma 20 26 29 HDTV 47 HDMI input port 8 12 48 49 High Altiude Mode 27 32 Hue and saturation 22 Image size 10 Image menu 27 29 Indicators 6 35 Info menu 27 Input Adjustment 26 28 Input Signal 27 33 InputA port 8 12 15 49 InputB port 8 12 49 Keystone 6 17 27 31 Lamp cover 8 44 Lamp Hou...

Page 57: ... 28 Sharpness Advanced 23 26 28 Skin Tone 7 20 26 29 Sleep Mode 27 31 Source 27 Specifications 49 Squeeze 19 Squeeze Through 19 sRGB 19 26 Startup Screen 27 32 Sub menu 26 Supported Monitor Displays 47 S Video 12 47 S Video input port 8 12 49 Sync Info 27 Sync 27 29 Test Pattern 7 17 Through 19 Tint 26 28 Top menu 26 Tracking 27 29 Trigger Out 27 31 Trigger out port 8 49 Turning off 15 Using the c...

Page 58: ......

Page 59: ...ply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION General Notice Macintosh Mac and iMac are registered trademarks of Apple Compu...

Page 60: ...Printed on 100 recycled paper E Printed in China 410702900 05 XX XA G04 ...

Reviews: