Epson dreamio EMP-TW500 Page 41 User Manual Download | Manualshive

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39

Problem Solving

T

roubleshooti

n

g

TW500_English

Problems with network connections

Projector cannot be recognized

Are the projector and the
computer correctly connected
to the network?

Connect the network cable correctly.

Has the projector been set up
correctly for connection to the
network?

Check the settings for the "Network" menu command.

"Setting"-"Operation" - "Network" p.20, p.2 7

Is "Network Monitoring" set to
"ON"?

To turn the projector's power on from a computer while the projector is
in the standby mode, you must first set "Network Monitoring" to "ON".

"Setting"-"Operation" - "Network Monitoring" p.20

Is power being supplied to the
projector?

Check if the power supply to the location has been interrupted, or if the
circuit breaker for the electrical outlet has been tripped.

TW500-E.book Page 39 Wednesday, October 29, 2003 8:52 PM

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Summary of Contents for dreamio EMP-TW500

Page 1: ...E Printed in Japan 404801900 03 11 8A C05 ...

Page 2: ...itor troubleshooting and maintenance Notations used in this User s Guide General information Meaning of unit and projector When unit or projector appears in the text of this User s Guide they may refer to items which are accessories or optional equipment in addition to the main projector unit itself Indicates procedures where personal injury or damage to the projector may occur if the procedures a...

Page 3: ...etwork connection 26 Setting details 27 Using Cinema Color Editor 28 Starting Cinema Color Editor 28 Adjusting picture quality 28 Operating the projector 28 Saving adjustment Loading adjustments from a file 29 Saving customised settings into memory 30 Saving loading memory settings and editing memory area names 30 Troubleshooting Problem Solving 32 Reading the Indicators 32 When the indicator is l...

Page 4: ...earer light and dark areas p 8 The Cinema Color Editor CD ROM supplied with the projector can be used to make fine adjustments to the hue and saturation of the projected images from a computer Adjustment values can be saved in computer files which can be exchanged with other people so that they can also enjoy the images adjusted by you In addition if the projector is connected to a network the pro...

Page 5: ...d easily using the remote control p 12 Key lock function that locks the control panel so that settings cannot be changed accidentally after adjustment p 20 Adoption of a special high resolution DCDi video circuit developed by Faroudja This circuit greatly reduces the jagged edges that resulted from conventional progressive conversion The lens shift function allows you to adjust the position of the...

Page 6: ...2 Lights or flashes in different colours to indicate problems with the projector s internal temperature Power button Setup Guide Press to turn the power on and off Zoom button Setup Guide Press to adjust the size of projected images Select button p 8 p 10 p 12 p 23 Displays the line menu When viewing a configuration menu or selection menu press this button to select the menu item and proceed to th...

Page 7: ... source to the projector s D4 port The signal changes as follows and the Input Signal menu also changes each time the button is pressed InputA InputB buttons Switches the input source to the projector s InputA or InputB port The signal changes as follows and the Input Signal menu also changes each time a button is pressed S Video button Switches the input source to the projector s S Video port Vid...

Page 8: ...als from the remote control Video port Setup Guide Connects to general video ports of other video equipment Trigger out port p 20 When the projector power is turned on a 12 V DC signal is output from this port When the projector s power is turned off or a problem with operation occurs the output becomes 0 V to send the projector s power ON OFF status to an external device Power inlet Setup Guide C...

Page 9: ...point Lens shift amount Max 8 7 mm upwards Max 4 3 mm downwards 2 Distance from centre of lens to centre of projector Lens shift amount Max 7 7 mm to the left and right 80 8 2 450 146 5 65 1 18 5 116 218 4 243 4 10 4 235 345 57 8 4 M4 8 Units mm Centre of lens 28 4 119 TW500 E book Page 7 Wednesday October 29 2003 8 52 PM ...

Page 10: ...o S Video D4 or HDMI port the optimum aspect is selected in accordance with the signal as follows If Auto is not suitable the setting will become Normal For 4 3 input signals For input images recorded in squeeze mode For letterbox input signals Normal Squeeze Zoom When projecting using Auto Default setting Dynamic If you press the selection menu disappears Press or to confirm the selection Press o...

Page 11: ...as the projector s panel resolution At this time the image enlargement ratio will be smaller near the middle of the images but become larger towards the left and right edges of the images This is useful for when 4 3 images are projected onto a wide ascreen Because there is almost no distortion due to enlargement in the middle of the images the images appear close to what they would be at their ori...

Page 12: ...Green White Purple Abs Color Temp adjustment Brightness Input signal When adjusted to side When adjusted to side Offset adjustment To make dark areas appear more clearly adjust to the side If adjusted to the side the whole image will become sharper but the contrast for dark areas will become poorer After adjusting the hue and saturation for each of the red R green G blue B cyan C magenta M and yel...

Page 13: ...tness Input signal When adjusted to side When adjusted to side Brightness Input signal When adjusted to side When adjusted to side Gain adjustment Gamma adjustment The image brightness can be adjusted by adjusting the individual R red G green and B blue components of the dark areas offset bright areas gain and intermediate areas gamma respectively Because such detailed adjustments are possible ima...

Page 14: ... on the remote control or on the projector s control panel to select an item Selection menu operations Aspect setting p 8 Configuration menus p 14 Settings that can be saved in memory Saving image quality adjustments Memory save S I S T a I a U T Yo bee sele the The save The sele If R If R Picture Quality Input Adjustment Brightness Color Intensity Tint Sharpness Tracking Sync Color Adjustment Abs...

Page 15: ...ored between the two If the Cinema Color Editor has been used to make image adjustments from a computer these adjustments can also be stored in memory and retrieved from memory With Cinema Color Editor the adjusted values can also be saved in files in the computer as well as in memory so you can store many sets of adjustment values without being limited by the number of memory areas p 30 The adjus...

Page 16: ...ation bar on and off and to change the colour pattern and display position Setting On Screen Display Menu Position Navigation Bar Menu Color Top menu Sub menu Navigation Bar Picture Quality Input Adjustment White Level Black Level Brightness Color Mode White Level Median value 0 Black Level Median value 0 Input Level Contrast 5 Depends on color mode Color Intensity Median value 0 Tint Median value...

Page 17: ...e Sync Info Reset Only displayed for composite video S Video input Only displayed for component video RGB Video Computer input Only displayed for Computer input Varies depending on country of purchase ON OFF Operation Button Lock ON OFF Zoom Lock Projector Name ON OFF Focus Lock MAC Address SNMP Trap IP Address 2 SNMP Trap IP Address 1 Gateway Address Subnet Mask IP Address ON OFF DHCP Minimum val...

Page 18: ...ms or onto small screens and the images appear too bright decrease the setting If the setting is reduced to 0 or less power consumption can be reduced by up to approximately 25 5 Depends on color mode This adjusts the colour intensity for the images Median value 0 Adjustment is only possible when composite video or S Video signals in NTSC format are being input This adjusts the image tint Median v...

Page 19: ... depending on the RGB RGBCMY adjustments p 12 It may not be possible to change settings for some configuration menu commands depending on the type of memory settings that were retrieved In such cases select Yes to return the settings to their initial values before the adjustments were retrieved You will then be able to adjust these menu settings 1 The setting values are stored separately for each ...

Page 20: ...deal for general video images The DCDi function operates Film Auto Automatically judges the input source if it is a film source or not When it is judged as a film the image equivalent with its original source will be projected The DCDi function operates Film Auto Setting is only possible when composite video S Video component video and 525i and 625i RGB video signals are being input This adjusts t...

Page 21: ...South Korea that have different black level setup level settings use this function to obtain correct images Check the specifications of the connected equipment when changing this setting 0 Varies depending on country of purchase Setting is only possible when RGB video or computer signals are being input from the HDMI port If the projector s HDMI port is connected to the DVI port of a DVD player or...

Page 22: ...e USB When set to ON you can turn the power for the projector on using the remote control window in Cinema Color Editor via the network when the projector is in standby mode If you would then like to use Cinema Color Editor to adjust the picture quality check that the projector is projecting images If you change the setting the new setting will take effect after the power has been turned off and t...

Page 23: ...olor to Logo Press and to specify the menu display position Center This sets whether the navigation bar for the configuration menus is displayed ON or not displayed OFF ON The colour for the main configuration menu full menu and the navigation bar can be selected as follows Color 1 Grey Color 2 Blue Color 3 Green Color 4 Red Color 5 Purple Color 1 This sets whether the following message is display...

Page 24: ...lly when Component Auto is selected If Component Auto is selected and the colours appear unnatural select the appropriate signal Component Auto This sets the signal format in accordance with the signals being output from video equipment that is connected to the D4 port If set to Auto the setting is made automatically If Auto is selected and the colours appear unnatural select the appropriate signa...

Page 25: ... To return to a previous screen press or select Return and then press When setting is complete Press This resets all configuration menu settings to their default settings The Memory Standard Memory Advance Network User s Logo Input Signal Lamp Hours and Language settings will not be reset Use and to select an item then press All Reset Full menu Press Line menu Press or Use and to adjust values gre...

Page 26: ...layed If this happens follow the instructions in the message and restart your computer Windows The installer will start automatically Macintosh Click the Installer for Mac OS Classic icon or the Installer for Mac OS X icon in the EPSON window depending on the operating system you are using If using Windows If the computer is connected by means of a USB cable be sure to install the USB driver EPSON...

Page 27: ...e The projector can be connected to a network using a commercially available 100baseTX or 10baseT network cable You must use a Category 5 shielded twisted pair cable to connect the network to prevent malfunction Windows From My Computer open the Control Panel double click Add or Remove Programs select Cinema Color Editor and then click Add Remove or Change Remove for Windows XP Macintosh Follow th...

Page 28: ...Add New Hardware Wizard starts up or a message such as Software needed for the USB device is not available appears when you connect a Windows computer and the projector using a USB cable click Cancel in the wizard window or the dialogue box Disconnect the USB cable install Cinema Color Editor and then reconnect the cable Use the COM Port command in the Operation sub menu of the Setting menu to sel...

Page 29: ...the individual name used for the projector to identify it on the network DHCP Set DHCP to ON If the DHCP function cannot be used or if assigning a static IP address select OFF IP Address If DHCP is set to ON these items are set automatically and so you do not need to set them yourself If DHCP is set to OFF enter the address specified by your Internet Service Provider Subnet Mask Gateway Address SN...

Page 30: ...gauge button to the left or right to adjust Click to increase or decrease the value Type in a value and press the Enter or Return key on your computer keyboard The adjustment will be applied to the images after the gauge is adjusted and you release the mouse button Lets you carry out the same operations as the accessory remote control Starting Cinema Color Editor Adjusting picture quality Operatin...

Page 31: ...tor name is not displayed check that the projector is correctly connected to the network p 25 p 39 Projector picture quality adjustments can be easily carried out by using the mouse Click the item to be set Saves current projector settings in a file Adjustment values saved in the file are applied to the currently projected images White Level Black Level Input Level Contrast Brightness Color Intens...

Page 32: ...e projector s Last Memory function p 17 Loads settings from a memory area Saves adjustments into a memory area Click Memory list Indicates the projector memory status yellow In use grey Not in use Saving adjustment values from the projector s memory onto the computer Loading adjustment values from a saved file into projector memory Select a memory number for saving from the memory list Click File ...

Page 33: ... memory settings into a computer as a memory data file Loading memory data files from a computer into projector memory Computer files can be loaded into the projector s memory You can store adjustment values in the computer without limitation in contrast to the projector s memory Load the values stored on your computer into the projector s memory area as needed Changing a memory area names The pre...

Page 34: ...rheating above The indicator will vary depending on the projector status at the time Operation indicator Temperature indicator Lamp indicator Abnormal Red Red Red Red Red Disconnect the power cable from the electrical outlet Then contact your dealer or the nearest address provided in the International Warranty Conditions section of the Safety Instructions World Wide Warranty Terms booklet Red Red ...

Page 35: ...letely black the projection area is completely blue etc Image colours are not right p 37 The whole image appears purplish or greenish images are black white colours appear dull etc Computer monitors and LCD screens have different colour reproduction performance so that the colours projected by the projector and the colours appearing on the monitor may not necessarily match but this is not a sign o...

Page 36: ...that switches the computer s video signal to external output may not work Turn off the power for the projector and the computer and then back on again Is the computer display output set to only the computer s accessory screen The image signals need to be output externally Change the output setting to an external destination only or to an external destination as well as the computer s own monitor C...

Page 37: ...l output may not work Turn the power for the projector and the computer off and then back on again Setup Guide Has the focus been adjusted correctly Adjust the focus Setup Guide Is the lens cover still attached Remove the lens cover Is the projector at the optimum distance The recommended distance from the projector to the screen is within 87 1365 cm 2 9 44 8 ft for a screen size of 16 9 and 108 1...

Page 38: ...justments Image Picture Quality Tracking Sync p 16 Has the correct resolution been selected Set the computer so that the output signals are compatible with this projector List of Supported Monitor Displays p 45 Computer documentation Has the correct aspect been selected Press to select the aspect that corresponds to the input signal p 8 If images with subtitles are being projected using Zoom use t...

Page 39: ...olour Image Color Adjustment p 17 Have the colour intensity and tint been adjusted correctly Use the Color Intensity and Tint menu commands to adjust the colour and tint Image Picture Quality Color Intensity Tint p 16 Has the image brightness been adjusted correctly Use the Input Adjustment and Brightness menu commands to make the adjustments Image Picture Quality Input Adjustment Brightness p 16 ...

Page 40: ...he power cable Then contact your dealer or the nearest address provided in the International Warranty Conditions of the Safety Instructions World Wide Warranty Terms booklet Is the remote control light emitting area facing towards the remote control light receiving area when it is operated Face the remote control towards the remote control light receiving area The operating angle for the remote co...

Page 41: ...ngs for the Network menu command Setting Operation Network p 20 p 27 Is Network Monitoring set to ON To turn the projector s power on from a computer while the projector is in the standby mode you must first set Network Monitoring to ON Setting Operation Network Monitoring p 20 Is power being supplied to the projector Check if the power supply to the location has been interrupted or if the circuit...

Page 42: ...dry before using it to wipe the projector case Then wipe the body again with a soft dry cloth Cleaning the Lens Use a commercially available air blower or use a lens cleaning paper to gently wipe the lens Be sure to read the separate Safety Instructions World Wide Warranty Terms booklet for details on safe handling of the projector before cleaning If the air filter becomes clogged with dust it can...

Page 43: ...of the projected images The time taken for the message to appear will vary depending on usage conditions such as Color Mode settings If you continue to use the lamp after this period the possibility of the lamp breaking becomes greater When the lamp replacement message appears replace the lamp with a new one as soon as possible even if it is still working The actual life of each individual lamp wi...

Page 44: ...conds then disconnect the power cable Wait until the lamp cools down takes approximately 1 hour Make sure that it faces the correct way L If the lamp stops working and needs to be replaced there is the danger that the lamp may already be broken If replacing the lamp of a projector which has been installed on the ceiling you should always assume that the lamp is broken and handle it with extreme ca...

Page 45: ...hten the lamp cover fixing screws Remove the lamp cover Pull out straight Lift up slightly from underneath to remove Install the lamp and the lamp cover securely The lamp will not be on if the lamp or the lamp cover is not installed correctly The lamp contains mercury Used lamps should be disposed of according to local waste regulations in the same way as fluorescent lights Select Lamp Hours Reset...

Page 46: ...creen ELPSC06 A compact screen which can be carried easily Aspect 4 3 60 screen ELPSC07 80 screen ELPSC08 100 screen ELPSC10 A portable roll type screen Aspect 4 3 Ceiling mount ELPMB17 with ceiling plate Use when installing the projector to a ceiling Pipe 600 600 mm 23 62 in white ELPFP07 Use when installing the projector on a high ceiling or a ceiling with panels A special method of installation...

Page 47: ...280 720 1280 720 596 446 794 446 1280 720 TV PAL SECAM 768 576 768 432 for zoom 960 720 1280 720 1280 720 708 528 944 528 1280 720 Units Dots Signal Resolution Aspect mode Normal Squeeze Zoom Through Squeeze through Wide VGA 60 SDTV 525p 640 480 640 360 for zoom 960 720 1280 720 1280 720 640 480 853 480 1280 720 VESA72 75 85 640 480 640 360 for zoom 960 720 1280 720 1280 720 640 480 853 480 1280 7...

Page 48: ...ctronic Zoom adjustment Electronic approx 1 1 5 Lens shift Manual Approx 100 of upwards maximum approx 50 of downwards maximum approx 50 sideways maximum Lamp light source UHE lamp 200 W Model No ELPLP28 Power supply 100 240 VAC 50 60 Hz 3 3 1 5 A Operating temperature 5º 35ºC 41º 95ºF No condensation Storage temperature 10º 60ºC 14º 140ºF No condensation Weight Approx 6 2 kg 13 8 lbs Ports D4 Jap...

Page 49: ... Me 2000 Professional XP Home Edition XP Professional Edition Internet Explorer Ver 5 or later must be installed Mac OS 8 6 9 0 4 9 1 9 2 x MAC OS X 10 1 5 10 2 x Not compatible with the Classic environment of Mac OS X or higher CPU Pentium MMX 166 MHz or higher Pentium II 233 MHz or higher recommended Power PC G3 or higher 300 MHz or higher recommended Memory capacity 10 MB or more 7 MB or more H...

Page 50: ... instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following meas...

Page 51: ...viation for High Definition Television It refers to high definition systems which satisfy the following conditions Vertical resolution of 750p or 1125i or greater p progressive i interlaced Screen aspect of 16 9 Dolby Digital audio reception and playback or output Interlace A method of image scanning whereby the signal bandwidth used is approximately half that required for sequential scanning when...

Page 52: ...the relative position of the crests and troughs in the signal is called synchronization If the signals are not synchronized problems such as flickering blurriness and horizontal interference can occur Tracking The signals output from computers have a specific frequency If the projector frequency does not match this frequency the resulting images will not be of a good quality The process of matchin...

Page 53: ... Correcting projector tilt 4 SG D4 port 6 46 SG DHCP 15 27 DVI Video LEVEL 15 19 Epson Cinema Filter 9 17 EPSON Super White 15 18 Flesh Tone 10 14 17 Focus adjustment 4 5 SG Front adjustable foot 4 SG Full menus 14 23 Gain adjustment 11 14 17 Gamma adjustment 11 14 17 Gateway Address 15 27 HDMI port 6 46 SG HDTV 45 Hue and saturation adjustment 10 Image size SG Image menu 14 16 Indicators 4 32 Inf...

Page 54: ...GB adjustment 10 14 17 RGBCMY 10 14 17 RGB Video 45 SG Screen 15 19 Screen size SG SDTV 45 Selecting the image source 4 5 SG Selection menu 8 12 SG Setting menu 15 18 Setup Level 15 19 Sharpness 14 16 Sleep Mode 15 20 Source 15 Specifications 46 Squeeze 8 Squeeze Through 9 sRGB 9 14 Startup Screen 15 22 Sub menu 14 Subnet Mask 15 27 Supported Monitor Displays 45 S Video 45 SG S Video port 6 46 SG ...

Page 55: ...omply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION General Notice EPSON is a registered trademark of SEIKO EPSON CORPORATION Ma...

Page 56: ...E Printed in Japan 404801900 03 11 8A C05 ...

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