Troubleshooting
Repair by Unit Replacement
You can correct most problems by replacing the unit and adjusting the printer
when necessary. Refer to Table 5-6, identify the problem, and then follow the
steps in the flowchart indicated.
Table 5-6. Symptoms and Reference Pages
Symptom
Problem
See
Chart
Printer does not operate
when power is on.
Carriage operation is
abnormal.
The carriage does not move.
The POWER LED does not light.
1
The carriage moves away from home position at power on.
The carriage returns to home position correctly, but the
2
printer fails to enter ready mode.
Carriage operation is
The self-test is not printed.
normal, but the self-test is
Some of the dots are not printed.
printed incorrectly.
Printing is normal, but
The printer does not feed the paper at all.
paper feeding is abnormal.
The printer feeds paper, but the line spacing varies.
Control panel operation is
When the LF button is pressed, no paper is fed.
abnormal.
Data sent by the host
The carriage operates normally at power on and the
computer is printed
self-test is printed correctly, but print data from the host
incorrectly.
computer is not printed correctly.
Note:
Be sure to perform the appropriate adjustments below.
1. When you replace the Cl 17 MAIN board assembly, perform these adjustments:
Bidirectional printing adjustment
Platen gap motor value adjustment
2. When you replace or disassemble the PG motor or PG sensor, perform these
adjustments:
Platen gap motor value adjustment
PG motor backlash adjustment
3. When you replace or disassemble the CR motor, perform the carriage timing
belt tension adjustment.
4. When you disassemble the printer mechanism, perform these adjustments:
Carriage guide shaft parallelism adjustment
Platen angle adjustment
Platen gap motor value adjustment
PG motor backlash adjustment
Bidirectional printing adjustment
Carriage timing belt tension adjustment
Tractor wire spring tension adjustment
EPSON
Service Manual
5-7
Summary of Contents for DFX-5000+
Page 1: ...EPSON Service Manual Epson America Inc TM DFX5K ...
Page 154: ......
Page 212: ...Appendix Table A S CN7 C117 MAIN Board Assembly A 8 EPSON DFX 5000 Service Manual ...
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Page 219: ...Appendix DFX 5000 Exploded Diagram 1 EPSON DFX 5000 Service Manual A 15 ...
Page 220: ...Appendix Figure A 5 Exploded Diagram 2 A 16 EPSON DFX 5000 Service Manual ...
Page 221: ...597 J86 ...
Page 222: ...Appendix A 18 EPSON DFX 5000 Service Manual ...
Page 223: ...Appendix Figure A 7 C117 MAIN Board Circuit Diagram EPSON DFX 5000 Service Manual A 19 ...