Epson CPD-19345R0 User Manual Download Page 90

Page: 90 / 119

Solving Problems

Printer Parts

Paper support and
extensions

Sheet feeder

Left edge guide

Printer cover

Output tray
extension

Output tray

Ink cartridge holder
(in home position)

Buttons and lights
(control panel)

Roll paper edge guide

Roll paper holder

IEEE 1394 (FireWire)
port

USB port

Paper support closed

CD/DVD tray guide

Roll paper guides

Summary of Contents for CPD-19345R0

Page 1: ...User s Guide R1800 ...

Page 2: ...on Products or Epson Approved Products by Seiko Epson Corporation A Note Concerning Responsible Use of Copyrighted Materials Ink jet printers digital cameras and scanners like photocopiers and conventional cameras can be misused by improper copying and reprinting of copyrighted material While some countries laws permit limited copying of copyrighted material in certain circumstances those circumst...

Page 3: ...r in the Sheet Feeder 14 Loading Special Paper in the Sheet Feeder 16 Loading Multiple Sheets of Matte Paper 17 Loading Special Paper in the Single Sheet Guide 18 Loading Roll Paper 22 Printing From Start to Finish 27 Basic Printing in Windows 28 Selecting the Settings You Use Most Often 30 Customizing Your Windows Print Settings 31 Basic Printing With Mac OS X 33 Customizing Your Macintosh Print ...

Page 4: ...shop 47 Printing Borderless Cut Sheets 48 Windows 49 Mac OS X 50 Managing Color With Profiles 52 Printing With a Color Profile 52 Solving Color Management Problems 61 Printing a Custom Profile Test Target 61 Creating a Custom Profile 65 Easy Printing With Photoshop Elements 3 0 66 Printing on CDs and DVDs 69 Cleaning the Roller 70 Inserting a CD or DVD 70 Printing Your Design 73 Adjusting the Prin...

Page 5: ...84 Automatically Aligning the Print Head 84 Manually Aligning the Print Head 85 Cleaning the Printer 86 Transporting the Printer 87 Solving Problems 89 Printer Parts 90 Printer Lights 91 Diagnosing Printer Problems 91 Running a Printer Check 93 Problems and Solutions 94 Setup and Software Installation Problems 94 Printer Problems 95 Quality Problems 96 Paper Problems 98 CD DVD Problems 100 Miscell...

Page 6: ...Requirements 105 Macintosh System Requirements 105 Important Safety Instructions 106 Ink Cartridge Safety Instructions 107 ENERGY STAR Compliance 107 FCC Compliance Statement 108 Declaration of Conformity 109 Epson America Inc Limited Warranty 109 Index 113 ...

Page 7: ...Photo Black and Matte Black ink cartridges for optimum print density on many types of paper without switching cartridges Large format capabilities let you print panoramics portraits and specialty prints up to 13 44 inches Versatile paper handling lets you create BorderFree frame ready prints in popular sizes including 4 6 5 7 8 10 13 19 and others Direct printing on the surface of ink jet printabl...

Page 8: ...manufacturer or visit www printimagematching com to find out if PRINT Image Matching technology is included with your camera With PRINT Image Matching the digital camera manufacturer can set specific printing options for each camera model These options include contrast sharpness and brightness gamma level color space color saturation and noise reduction shadow point highlight point and color balan...

Page 9: ...t s a good idea to check Epson s support web site periodically for free updates to your printer driver Visit http support epson com Download instructions are posted for your convenience Your photo software includes these great tools P I M II Plug in for Adobe Photoshop lets you retain PRINT Image Matching P I M II and Exif Print image quality when you import JPEG or TIFF files from your P I M enab...

Page 10: ...ents important safety information your warranty and instructions on Loading all types of paper Printing with Windows or MacOS X Printing on ink jet printable CDs and DVDs Maintaining the printer Solving basic problems Please follow these guidelines throughout Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain importa...

Page 11: ...are using a different browser the pages may not display correctly 1 Double click the SPR1800 Reference Guide icon on your desktop 2 Click a topic on the left to expand the table of contents 3 Click on the topic you want to view If there s a right arrow click it to view subtopics then click on a topic If there s a down arrow click it to close a subtopic list Note If you see an icon for a graphic wh...

Page 12: ...dge replacement position and returns it to its home position Cleans the print head Hold down the button for three seconds when the red H ink light is off z roll paper Prints a cutting guideline and feeds roll paper to the removal position after roll paper printing Returns roll paper to the printing position after cutting Reverses roll paper out of the printer when held down for 3 seconds P power T...

Page 13: ...r Epson Premium Semigloss Photo Paper Epson Premium Luster Photo Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Self Adhesive Sheets Epson Premium Bright White Paper Epson Enhanced Matte Paper Epson Matte Paper Heavyweight Epson Double Sided Matte Paper Sheet feeder 14 16 Epson UltraSmoothTM Fine Art Paper PremierArtTM Matte Scrapbook Photo Paper for Epson Epson Velvet Fine Art Paper ...

Page 14: ...14 Loading Paper Loading Paper in the Sheet Feeder 1 Open the paper support and pull up the support extensions 2 Push in the bottom of the output tray The tray opens and moves up ...

Page 15: ...Always load the short edge first even for printing landscape oriented documents Load the printable side face up It s usually whiter or brighter than the other side Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide 5 Adjust the left edge guide to fit lightly against the paper Output tray Output tray extension ...

Page 16: ...paper package for additional handling instructions Note Always keep unused paper in the original package and store it flat to prevent curling Paper type Loading capacity Epson Enhanced Matte Paper Epson Matte Paper Heavyweight Epson Double Sided Matte Paper Epson Premium Glossy Photo Paper Epson Premium Semigloss Photo Paper Epson Premium Luster Photo Paper 20 sheets 10 sheets for A3 or Super B si...

Page 17: ...he sheet feeder to help separate the sheets of paper Epson Enhanced Matte Paper Epson Matte Paper Heavyweight Epson Double Sided Matte Paper 1 Open the paper support and pull up its extensions 2 Place the hooks on the back of the matte sheet support over the paper support extension then slide it all the way down Note Remove the matte sheet support when you load other types of paper Matte sheet sup...

Page 18: ...adiant White Epson Velvet Fine Art Paper Epson UltraSmooth Fine Art Paper PremierArt Matte Scrapbook Photo Paper for Epson 1 Remove the roll paper holder if it s installed see page 22 make sure the CD DVD tray guide is closed see page 70 and close the paper support and its extensions 2 Slide the roll paper edge guide all the way to the right ...

Page 19: ...nter and insert them as shown Then insert the tabs on the top of the guide into the slot beneath the printer cover 4 Turn on the printer the printer must be on to load paper in the single sheet guide correctly 5 Insert one sheet of paper against the right edge then slide the edge guide against the sheet ...

Page 20: ...to the slot and feed it into the printer until the paper meets resistance 7 Maintain a constant pressure against the paper until the printer pulls the paper in slightly Let go of the paper to allow the printer to adjust the paper position ...

Page 21: ... button for 3 seconds to back the paper out Press the paper button to clear the paper out error then load the paper again 9 Before printing select Manual Roll as the Source setting Windows or Manual Roll as the Paper Source setting Macintosh in your printer software see page 28 for Windows or page 33 for Macintosh If crooked reload paper ...

Page 22: ... and printing on roll paper See page 81 If you need to replace a cartridge with roll paper loaded you should remove the paper or marks may appear in your printout 1 Turn on the printer and remove any paper loaded in the sheet feeder at the top of the printer 2 If the output tray and extension are open push them in but leave the flap at the end of the tray down 3 Swing out the roll paper guides unt...

Page 23: ...the end of the roll 5 Make sure the end of the paper is cut straight across with 90 corners If the end is cut diagonally you may have problems feeding the paper 6 If the paper curls at the end roll it backwards between a folded sheet of paper to uncurl it Avoid touching the printable surface of the roll paper 90 ...

Page 24: ...t on the right 8 Load the paper part of the way into the roll paper feeder under the white rollers then slide the right roll paper edge guide to fit lightly against the paper 9 Push the paper into the feeder as far as it will go the printer feeds the paper automatically Caution Don t load roll paper into the sheet feeder or the slot behind the paper support make sure it is below the white rollers ...

Page 25: ...e z roll paper button for three seconds to back the paper all the way out Then turn the roll paper holder knobs to roll up the paper Press the paper button to clear the paper out error Repeat steps 7 through 9 to reload the paper Follow the instructions on page 41 to print on roll paper If crooked press the z roll paper button for three seconds ...

Page 26: ...26 Loading Paper ...

Page 27: ... Printing Special Photos beginning on page 41 Note During printing the left paper guide moves away from the paper slightly Do not re adjust this while the printer is printing The printer will re adjust the edge guide once printing is complete Tip Whenever you print make sure you Use the right paper For the best looking photos most vivid colors and greatest detail always use genuine Epson papers an...

Page 28: ...ted 3 Click the Properties or Preferences button If you see a Setup Printer or Options button click it first 4 Click the Main tab in the printer settings window to see your basic settings Click here to open your printer software Check for your printer name here Select your paper type see page 40 Select your paper size Select your document or image orientation Select the type of document you re pri...

Page 29: ...7 Select the type of paper you loaded as the Type setting See page 40 for details Note For printing photos without borders on certain paper types click the Borderless checkbox See page 48 for details 8 Select the size of paper you loaded as the Size setting 9 Select the direction you want your image or document to print as the Orientation setting Select Portrait for vertical orientation or Landsca...

Page 30: ...ting finishes before checking ink levels or replacing a cartridge If you replace an ink cartridge in the middle of a print job the quality of your printout may decline For best results check ink levels and replace cartridges if necessary before printing large or high resolution print jobs Selecting the Settings You Use Most Often Your printer settings apply only to the program you re currently usi...

Page 31: ...nter settings select the Show this screen first checkbox 3 The Advanced settings include the same options as the Basic settings plus these Print quality Lets you specify a print quality for your selected paper type including Photo RPM for the highest print quality 5760 1440 dpi on certain paper types Printing takes longer in this mode High Speed Speeds up printing by allowing printing back and for...

Page 32: ...electing advanced settings you can Click OK to save your settings return to the Print dialog box and print Click the Basic button to return to the Basic settings Click the Page Layout tab and continue with step 5 to select layout options 5 Select the following page layout settings as necessary Note For more information on printer settings or instructions on saving them as a group so you can reuse ...

Page 33: ... printing see page 41 For borderless printing see page 48 For CD DVD printing see page 69 Make sure you added your printer in the Printer Setup Utility or Print Center as described on the Start Here sheet 1 From the File menu select Page Setup 2 Open the Format for menu and select your printer Select Stylus Photo R1800 Select your document or image orientation ...

Page 34: ... guide select a size with Manual Roll as the source For borderless prints on paper loaded in the single sheet guide select a size with Manual Roll Borderless as the source For roll paper printing instructions see page 41 For CD DVD printing instructions see page 69 Note For more information on borderless printing see page 48 Caution When printing non borderless print jobs using a custom paper size...

Page 35: ...horizontal facing left 5 Click OK 6 Select Print from the File menu You see a screen like this 7 Open the Printer menu and select Stylus Photo R1800 8 Select Print Settings from the pop up menu You see your basic print settings Click here and select Print Settings Select Stylus Photo R1800 Select Quality or Speed Select your paper type see page 40 Select Automatic mode Select the ink color ...

Page 36: ...n about printer settings click Help 13 You can also choose these options in the pop up menu Copies Pages to select the number of copies or a page range Layout to select page layout options Output Options to save your print job as a PDF file Scheduler to specify a time for a document to print Paper Handling to reverse page order and set other page options ColorSync to select Quartz filters through ...

Page 37: ...inting large or high resolution print jobs 15 To monitor the progress of your print job click your printer s icon or the Print Center icon when it appears in the dock Then double click Stylus Photo R1800 You see this screen 16 Monitor the progress of your print job or do one of the following Click the print job then click Delete to delete the job Click the print job then click Hold to pause printi...

Page 38: ... Print Quality Lets you specify a print quality for your selected paper type including Photo RPM for the highest print quality 5760 1440 dpi on certain paper types Printing takes a bit longer in this mode High Speed Speeds up printing by allowing printing back and forth across the page instead of in just one direction Mirror Image Inverts the image horizontally Finest Detail Places ink droplets in...

Page 39: ...nta and yellow levels in your printout ColorSync Uses standard ColorSync profiles for your printer to help match colors in your image If you re using custom profiles or the Epson Premium ICC profiles in an application such as Adobe Photoshop select Off No Color Adjustment instead No Color Adjustment Turns off your printer s color management features so you can use profiles in an application such a...

Page 40: ...d Matte Paper Enhanced Matte Paper Epson Matte Paper Heavyweight PremierArt Matte Scrapbook Photo Paper for Epson Matte Paper Heavyweight Epson Double Sided Matte Paper Double Sided Matte Paper Epson Premium Glossy Photo Paper Premium Glossy Photo Paper Epson Premium Luster Photo Paper Premium Luster Photo Paper Epson Premium Semigloss Photo Paper Premium Semigloss Photo Paper Epson Watercolor Pap...

Page 41: ...in the next sections to select your roll paper settings control printing and remove and store roll paper Caution Don t open Epson Status Monitor pause printing or respond to any on screen low ink messages when your printer is printing This may cause your printer to pause and leave an uneven surface on your printout If your ink is running low wait until printing finishes before checking ink levels ...

Page 42: ...er Premium Glossy Photo Paper 4 If you ll be printing photos without any borders click the Borderless box 5 Select the photo size as the Size setting If you re printing a panoramic photo select User Defined from the Size list and enter the size of your photo Make sure the width of your photo is 4 8 3 or 13 inches maximum depending on the width of the roll paper you loaded Also set the margins to 0...

Page 43: ...photos Mac OS X 1 Start your print application open your photo file and resize it as necessary 2 Click File Page Setup 3 Select Stylus Photo R1800 as the Format for setting Type of printing Roll Paper Options Borderless photos Cut Sheet Mode or Banner Mode Photos with borders or panoramics Cut Sheet Mode Select Stylus Photo R1800 Select the size and roll paper setting for the photo you re printing...

Page 44: ...width of the roll paper you loaded Also set the margins to 0 in your printing software 5 Click OK to close the Page Setup dialog box 6 Click File Print to open the printer settings dialog box 7 For the Printer setting select Stylus Photo R1800 8 Select Print Settings from the pop up menu 9 Select the type of roll paper you loaded as the Media Type option Premium Semigloss Photo Paper Premium Luste...

Page 45: ...d Photos 1 Press the z roll paper button once to feed the paper forward 2 Cut the paper on the printed cutting line 3 If you want to print another job on roll paper press the z roll paper button once again the paper returns to the correct print position 4 Follow the steps in the next section if you re finished printing on roll paper Type of printing Roll Paper Options Borderless photos Cut Sheet M...

Page 46: ...ackage Store your printouts in resealable plastic bags photo albums or glass covered picture frames Keep both printed and unused roll paper away from high temperatures humidity and direct sunlight Using PRINT Image Matching With PRINT Image Matching special print instructions are saved in your digital photo files For example macro mode pictures might include print commands for sharpness and clarit...

Page 47: ...y in the header file when you import your P I M or Exif Print image Instead it converts that information in the file and embeds a color space called EPSON RGB 2001 This profile supports all the P I M color advantages and enhancements You can crop rotate resize work with layers play with filters and even make selective color adjustments to the P I M image while retaining P I M quality However you w...

Page 48: ...atte Scrapbook Photo Paper for Epson If you are loading multiple sheets of matte paper that are larger than letter size use the matte paper support See page 17 These papers must be loaded in the single sheet guide See page 18 Caution Don t open Epson Status Monitor pause printing or respond to any ink messages when your printer is printing This may cause your printer to pause and leave an uneven s...

Page 49: ...e Source setting 5 Select the type of paper you loaded as the Type setting See page 40 for details 6 Click the Borderless checkbox 7 Select your paper size as the Size setting 8 Select Portrait or Landscape as the orientation setting 9 Click the Page Layout tab then adjust the Expansion setting Choose Min for the least amount of image expansion with a chance that there may be small borders around ...

Page 50: ...hoto R1800 as the Format for setting 4 Select the size of the paper you loaded with a Sheet Feeder Borderless source as the Paper Size setting 5 Select one of the portrait or landscape orientation icons as the Orientation setting 6 Click OK Select Stylus Photo R1800 as the Format for setting Select the size of the paper you loaded here ...

Page 51: ...age Setup settings to make sure you selected the correct paper size and source See page 34 11 Move the slider to the Quality setting 12 Choose Expansion from the pop up menu then adjust the Expansion setting Choose Min for the least amount of image expansion with a chance that there may be small borders around the edges or Max for the greatest amount of expansion some of the image will be cut off ...

Page 52: ...age 61 Printing a Custom Profile Test Target on page 61 Creating a Custom Profile on page 65 Printing With a Color Profile To print an image using a profile follow the steps in the appropriate section for your operating system below Mac OS X Opening Your Image 1 Open Adobe Photoshop 2 Select Color Settings from the Photoshop menu 3 Select U S Prepress Defaults from the Settings pull down menu This...

Page 53: ... monitor If they need improvement select Image Mode Assign Profile Select one of the following as the Profile setting A different RGB working space such as ColorMatch RGB or sRGB IEC61966 2 1 A scanner profile for your scanner A camera profile for your digital camera Also click the Preview box so you can see the effects of your profile choice on the screen Note Assigning a profile to the image doe...

Page 54: ...s appear 4 Under Print Space Profile select a profile for your printer and the paper you ll use for the print Note The Epson Premium ICC profiles can be identified with the suffix icc for example SPR1800 PrmGlsy BstPhoto icc 5 As the Print Space Intent setting select Relative Colorimetric Note If your image contains very saturated colors select Perceptual instead This reduces the color saturation ...

Page 55: ... Select the Media Type setting for the paper you ll use for the printer 5 Click the Advanced button 6 If you are using an Epson Premium ICC profile set the Print Quality setting to match your profile 7 If you are printing on Premium Glossy Photo Paper Premium Semigloss Photo Paper or Premium Luster Photo Paper make sure Gloss Optimizer is set to On 8 Turn off the High Speed option ...

Page 56: ...s Opening Your Image 1 Open Adobe Photoshop 2 Select Edit Color Settings 3 Select U S Prepress Defaults from the Settings pull down menu This sets Adobe RGB 1998 as the RGB working space and activates warning messages for profile mismatches and missing profiles Then click OK 4 Open the photo you want to print 5 If you see the message shown below select Use the embedded profile instead of the worki...

Page 57: ...or sRGB IEC61966 2 1 A scanner profile for your scanner A camera profile for your digital camera Also click the Preview box so you can see the effects of your profile choice on the screen Note Assigning a profile to the image doesn t alter the image data only the interpretation of the data by your software and how it appears on your monitor and in a printout This is the best way to improve the col...

Page 58: ... size of your paper as the Size setting 5 Select the orientation of your image 6 Click OK 7 Select File Print with Preview 8 Click Show More Options If you see Output select Color Management from the pull down menu Additional options appear ...

Page 59: ...duces the color saturation so that the colors fit within the printer s color gamut 11 Select the Use Black Point Compensation checkbox Printing Your Color Managed Photo 1 Click the Print button 2 Make sure your printer is selected and click the Properties button 3 Select the Best Photo or PhotoRPM setting as the Quality Option If you are using an Epson Premium ICC profile set the Print Quality set...

Page 60: ...djustment If you don t the printer driver will apply additional correction to the image data producing inaccurate results 9 If you are printing on Premium Glossy Photo Paper Premium Semigloss Photo Paper or Premium Luster Photo Paper make sure the Gloss checkbox is selected 10 Click OK 11 Click OK to print IMPORTANT Select ICM then click Off No Color Adjustment ...

Page 61: ...t blue cast you probably turned on color management in both Photoshop and the Epson printer driver Return to the instructions on page 56 for Mac OS X or page 60 for Windows Make sure to select Off No Color Adjustment in the printer driver Advanced screen or Color Management menu to turn off color management in your Epson printer driver Printing a Custom Profile Test Target Follow the steps in this...

Page 62: ...tting 6 Click the Page Setup button 7 Select Stylus Photo R1800 from the Format for menu 8 Select the appropriate Paper Size and Orientation settings then click OK 9 Click the Print button 10 Select your printer from the Printer menu then select Print Settings from the pop up menu ...

Page 63: ...level as the Print Quality setting 14 Turn off the High Speed option 15 Select Color Management from the pop up menu 16 Click Off No Color Adjustment 17 Click Print to print your test target 18 Repeat these steps to print a test target for each paper type and Print Quality setting you plan to print with IMPORTANT Select Off No Color Adjustment ...

Page 64: ... click the Show More Options checkbox then choose Color Management in the drop down menu 5 Select Same as Source as the Print Space Profile setting 6 Click the Print button 7 Click the Properties button 8 Select your desired level as the Quality Option 9 Select the Type setting for the paper you ll use for the print 10 Click the Advanced button 11 Turn off the High Speed and Edge Smoothing options...

Page 65: ...t with Creating a Custom Profile If you re creating a custom profile for your printer follow the instructions provided with your profile building software such as MonacoEZcolor by X Rite or GretagMacbeth ProfileMaker to create your custom profile using the test target you printed Once you create the profile be sure to place it in the correct folder on your computer as recommended by Microsoft or A...

Page 66: ...and access the EasyPrint interface 1 To start the program double click the Adobe Photoshop Elements 3 0 icon on your desktop 2 Select View and Organize Photos You see the Photo Browser workspace and Organizer at the top of the screen 3 Open the folder containing the photo s you want to print Select Get Photos from the File menu and choose an option such as From Files and Folders Then select the ph...

Page 67: ...syPrint interface 6 Change your print settings as necessary 7 Click Print to start printing Select EPSON Stylus Photo R1800 Select your paper type Choose your paper size and orientation Click here for borderless printing Select other print settings Click here for more print options ...

Page 68: ...68 Printing Special Photos ...

Page 69: ...aution Use only ink jet printable CDs or DVDs for printing Do not use thermal printable or regular CDs or DVDs You can order CDs and DVDs with an ink jet printable surface from your local retailer or a website such as www pcmall com www cdw com www warehouse com www zones com www macconnection com and www pcconnection com Follow the steps in these sections to print on your CDs or DVDs Cleaning the...

Page 70: ...ntable CDs or DVDs before you print Otherwise dirt or scratches on the surface may cause errors when you burn the data If you plan to print large numbers of CDs or DVDs it s a good idea to print a small sample then wait a day and check the quality to make sure it is satisfactory If you want to check the print position or color before printing on your actual CD or DVD see Adjusting the Print Positi...

Page 71: ...Printing on CDs and DVDs 71 4 Lift up the printer cover and press in the top of the CD DVD tray guide as shown 5 Lower the CD DVD tray guide ...

Page 72: ...y otherwise the printer may be damaged 7 Slide the tray into the CD DVD tray guide Push in the tray until the arrows on the tray and the tray guide are aligned as shown below 8 Press the paper button to load the CD or DVD into printing position It is loaded when the P power button stops flashing 9 Use Epson Print CD to design your CD or DVD for instructions see the on screen Help then print your C...

Page 73: ...3 Make sure EPSON Stylus Photo R1800 is selected then click Print The printer prints your CD or DVD and ejects it on the tray Note After you print handle the CD or DVD carefully To allow the ink to dry fully wait at least 24 hours before playing the disc or inserting it in a drive Keep printed discs away from moisture and direct sunlight If you need to adjust the print position or color see the in...

Page 74: ...on before you print on a CD or DVD 1 Place the position check disk or an extra ink jet printable CD on the CD tray and insert it into the printer as described on page 70 2 Start Epson Print CD 3 Select Print from the File menu 4 Make sure EPSON Stylus Photo R1800 is selected then click Print Position Confirmation Pattern Windows or Print Position Check Pattern Macintosh 5 Click Print The confirmat...

Page 75: ...Space box Enter the B distance in the Width Right or Right Space box 9 Click OK to save the measurements Adjusting the Print Density If ink smears on your printed CDs or DVDs you may need to adjust the color saturation or ink density Discs from different manufacturers may absorb ink differently so you may need to adjust the density for each type of disc Follow these instructions to print a color s...

Page 76: ...e density patterns on one disc Each pattern is printed in a different location 7 After the first pattern is printed adjust the setting then repeat steps 2 through 6 selecting Second or Second Time to print the second pattern 8 If you want to try a third Color Correction setting you can repeat steps 2 through 6 again and select Third or Third Time 9 Remove the CD or DVD and let it dry for at least ...

Page 77: ...an deliver ink properly Print head cleaning uses ink so clean it only if quality declines Caution When you don t turn on your printer for a long time print quality can decline so turn it on at least once a month to maintain good print quality This section explains how to clean the print head using the Auto Nozzle Check and Cleaning utility and the Head Cleaning utility Use the Auto Nozzle Check an...

Page 78: ...creen Select Auto Head Cleaning Mac OS X Open the Applications folder and select EPSON Printer Utility Select SP R1800 click OK and select Auto Nozzle Check and Cleaning 4 Follow the instructions on the screen The printer prints and examines the nozzle check pattern shown below If cleaning is necessary it then cleans the print head and prints and checks another nozzle check pattern 5 The utility p...

Page 79: ...ick OK and select Head Cleaning 3 Follow the instructions on the screen to clean the print head Cleaning takes about two minutes during which the printer makes noise and the green P power light flashes 4 When the green P power light stops flashing make sure paper is loaded in the printer Click Print nozzle check pattern then click Print Windows or click Confirmation then click Next Macintosh The n...

Page 80: ...rtridge that is low on ink or needs to be replaced When a cartridge is more than six months old you may need to replace it if printouts don t look their best If the quality doesn t improve after cleaning and aligning the print head you can replace the cartridge even if the red H ink light is off Caution Don t open Epson Status Monitor or respond to any ink messages when your printer is printing Th...

Page 81: ...expiration date on the package Caution To ensure good results use genuine Epson ink cartridges and do not refill them Other products may cause damage to your printer not covered by Epson s warranty You can purchase genuine Epson ink cartridges paper and accessories from an Epson authorized reseller For product information and to find the nearest authorized reseller please call 800 GO EPSON 800 463...

Page 82: ...ge installed in the printer until you have obtained a replacement Otherwise the ink remaining in the print head nozzles may dry out Removing and Installing Ink Cartridges Be sure you have a new ink cartridge before you begin Once you start replacing a cartridge you must complete all the steps in one session You can replace a cartridge whether the red H ink light is off flashing or on 1 Make sure t...

Page 83: ...m its package 7 Slide the new cartridge into its slot The side with the green circuit board goes in the front of the slot 8 Press the cartridge down until it clicks into place 9 If you need to replace any other ink cartridges repeat steps 4 through 8 10 Close the cartridge cover press it down on the top until it clicks then close the printer cover Caution Don t touch the green circuit board on the...

Page 84: ... or you see light or dark horizontal banding you may need to align the print head You can have the printer automatically check and align the print head or you can check and adjust the alignment yourself Automatically Aligning the Print Head 1 Turn on the printer 2 Load plain letter size paper 3 Do one of the following Windows Right click the icon on your taskbar in the lower right corner of your s...

Page 85: ...lick OK and select Print Head Alignment 4 Click the Manual button then click OK You see a screen like this as the printer prints an alignment check pattern 5 On the check page select the box in each pattern that has the least noticeable lines in it You may need to use a magnifying glass or loupe Select one box for each pattern numbered 1 through 3 Then enter the box number for each pattern in the ...

Page 86: ...nter cover closed as you clean the printer 4 If you need to clean ink out of the inside of the printer use a soft cloth to clean only the black plastic area shown below Warning Don t touch the gears or rollers inside the printer Caution Never use a hard or abrasive brush or benzine alcohol or thinner for cleaning they can damage the printer components and case Don t get water on the printer compon...

Page 87: ... the printer cover Caution Be sure to remove the tape after installing the printer in its new location 4 Remove any paper from the printer then remove the roll paper holder if it is installed 5 Close the output tray and the paper support 6 Repack the printer and its attachments in the original box using the protective materials that came with them 7 Keep the printer level as you transport it 8 Aft...

Page 88: ...88 Maintaining Your Printer ...

Page 89: ...nter Problems on page 95 Quality Problems on page 96 Paper Problems on page 98 CD DVD Problems on page 100 Miscellaneous Problems on page 100 Uninstalling and Reinstalling Printer Software on page 102 Where To Get Help on page 103 Tip It s a good idea to check Epson s support web site periodically for free updates to your printer driver Visit http support epson com Download instructions are posted...

Page 90: ...feeder Left edge guide Printer cover Output tray extension Output tray Ink cartridge holder in home position Buttons and lights control panel Roll paper edge guide Roll paper holder IEEE 1394 FireWire port USB port Paper support closed CD DVD tray guide Roll paper guides ...

Page 91: ...n an ink cartridge is empty Flashing an ink cartridge is low on ink P power On printer is turned on Flashing printer is receiving a print job printing replacing or charging ink cleaning the print head or moving the output tray position Lights Explanation Green P power light flashes The printer is receiving a print job printing replacing an ink cartridge charging ink or cleaning the print head Red ...

Page 92: ...CD DVD tray correctly Red paper light flashes Jammed paper or the CD DVD tray is blocking print head movement or you re trying to print on paper or a CD DVD with the wrong media loaded If you suspect a paper jam turn off the printer and pull out the jammed paper Open the cover and remove any jammed or torn paper Then do one of the following Sheet Feeder or Single Sheet Guide Turn on the printer re...

Page 93: ...ur printer Try the suggestions in Problems and Solutions beginning on page 94 5 Turn off the printer connect the interface cable and turn on your printer and computer Green P power light is on Red paper light flashes Red H ink light flashes Jammed paper or a foreign object is preventing the print head from returning to the home position or paper is loaded in the sheet feeder and the CD DVD tray gu...

Page 94: ...installing or using the printer software Make sure your printer is turned on and its cable is securely connected at both ends Follow the installation steps on the Start Here sheet and make sure your system meets the requirements on page 105 Close other programs including screen savers and virus protectors and install again If you see an error message with Windows 2000 you may not have software ins...

Page 95: ...printer won t operate properly if it s tilted or at an angle Place it on a flat stable surface Your printer makes noise when you turn it on or after it has been sitting for awhile Your printer is performing routine maintenance Printing is too slow Make sure your system meets the recommended requirements listed on page 105 You may also need to Clear space on your hard drive or run a defragmentation...

Page 96: ...mp curled or loaded face down load new paper face up Use a support sheet with special paper or try loading your paper one sheet at a time Make sure your paper meets the specifications listed in the on screen Reference Guide Use Epson papers for proper saturation and absorption of Epson inks If you use a paper not listed under the supported paper types you may see smears roller marks misting or oth...

Page 97: ...r attempting to replace a cartridge If you must replace an ink cartridge in the middle of a print job the quality of your printout may decline For best results check your ink levels and replace ink cartridges if necessary before printing large or high resolution print jobs Your printout is grainy Use a higher quality paper or select a higher print quality for Windows see page 31 for Macintosh see ...

Page 98: ... fully you may have set the wrong paper size Press the paper button to eject the paper then select the correct paper size If it s wrinkled when it ejects the paper may be damp or too thin Load new paper Paper sheets don t feed correctly If paper doesn t feed or multiple pages feed remove it from the sheet feeder Fan the edges of the sheets reload them against the right side of the feeder and slide...

Page 99: ...e curl Make sure the paper is loaded in the roll paper feeder not the sheet feeder see page 22 As you load the paper gently hold it in the roll paper feeder and wait for it to load don t force the paper in Select Roll as the Source Windows or the correct size and source of Roll Paper for the Paper Size Mac OS X Other settings will feed too much paper See page 41 for instructions If extra paper fee...

Page 100: ...fter printing Gently pull out the tray and press the paper button to turn off the paper light Your design is not positioned correctly on the CD or DVD You need to adjust the print position in Epson Print CD see page 74 Miscellaneous Problems The image is inverted as if viewed in a mirror Turn off Mirror Image in the printer software or the mirror setting in your program See page 31 Windows or page...

Page 101: ...for your paper size See page 28 Windows or page 33 Mac OS X Choose the correct margins for your paper size The margins must be within the printable area of the page see Printer Specifications in your on screen Reference Guide Place your paper against the right side of the feeder with the left edge guide snug against it Make sure the Borderless setting is set correctly for your margins see page 41 ...

Page 102: ...or All Programs 2 Point to Epson or EPSON Printers then select EPSON Printer Software Uninstall 3 In the next window select EPSON Stylus Photo R1800 and click OK Then follow the on screen instructions 4 Restart your computer then see the Start Here sheet to reinstall your software Mac OS X 1 Open the Applications folder then the Utilities folder 2 Select Printer Setup Utility or Print Center selec...

Page 103: ...rmation ready Product name Epson Stylus Photo R1800 Product serial number located on the back of the printer and on its box Proof of purchase such as a store receipt and date of purchase Computer configuration and operating system version Description of the problem Service Access World Wide Web From the Internet you can reach Epson Support at http support epson com At this site you can download dr...

Page 104: ...owse our catalog of products at www epson com select the product you are interested in and click Where to Buy To purchase online please visit the Epson Store at www epsonstore com U S sales only In Canada please call 800 463 7766 for a reseller referral Technical Support for Other Photo Software Software Web site or e mail Telephone nik Multimedia supportus nikmultimedia com 619 725 3150 8 30 AM t...

Page 105: ...r Hi Speed USB 2 0 port recommended and a shielded USB AB cable IEEE 1394 FireWire connection an OHCI compliant IEEE 1394 port and an IEEE 1394 cable Macintosh System Requirements To use your printer and its software we recommend that your system has An Apple iMac series or Power Macintosh G3 400 MHz or higher G4 1 GHz or higher recommended or G5 Mac OS X 10 2 4 or later 256MB or more of available...

Page 106: ...dity shocks or vibrations or dust Leave enough room around the printer for sufficient ventilation leaving at least 3 9 inches between the back of the printer and the wall Do not place the printer near a radiator or heating vent or in direct sunlight Place the printer on a flat stable surface that extends beyond the printer base in all directions The printer will not operate properly if it is tilte...

Page 107: ... Shake an ink cartridge 4 or 5 times before removing it from its package Do not shake an ink cartridge after removing it from its package this can cause leakage Do not remove or tear the label on an ink cartridge this can cause leakage Do not dismantle the ink cartridges or try to refill them This could damage the print head Do not touch the green IC chip on the front of the cartridge This may aff...

Page 108: ...he following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the ...

Page 109: ...urchaser that the Epson printer covered by this limited warranty statement if purchased new and used in the United States or Canada conforms to the manufacturer s specifications and will be free from defects in workmanship and materials for a period of one 1 year from the date of original purchase Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the ...

Page 110: ...tridges or third party parts components or peripheral devices added to the Epson product after its shipment from Epson e g dealer or user added boards or components Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse ...

Page 111: ... warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction Epson America Inc P O Box 93012 Long Beach CA 90809 3012 ...

Page 112: ...112 Requirements and Notices ...

Page 113: ...le printer 105 Cancelling printing Macintosh 37 Windows 30 CDs and DVDs adjusting print density 75 to 76 adjusting print position 74 to 75 inserting in printer 70 to 72 ordering 69 printing on 69 to 76 problems with 100 Characters incorrect 101 Checking printer 93 Cleaning print head 77 to 80 printer 86 roller 70 Color management menu Macintosh 36 problems 61 settings 31 to 32 36 39 52 to 65 with ...

Page 114: ...tridge 7 81 setting Macintosh 38 Gloss setting Windows 29 Grainy prints 97 H Head Cleaning utility 79 to 80 Help Epson 103 to 104 other software 104 see also Troubleshooting High Speed setting 95 to 96 I ICM Image Color Matching setting 32 60 65 Incorrect characters 101 colors 61 97 margins 101 Ink cartridge level of ink in 81 ordering 81 to 82 problems solving 91 94 replacing 80 to 84 safety inst...

Page 115: ...oto Black ink cartridge 7 81 Photo RPM setting 31 38 Photo setting 29 49 Photo software 9 to 10 PhotoCenter Epson 10 PhotoEnhance 29 98 PremierArt Paper 18 48 Premium Bright White Paper 16 40 Premium Glossy Photo Paper 16 40 42 44 48 Premium Luster Photo Paper 16 40 42 44 Premium Semigloss Photo Paper 16 40 42 44 Preprinted paper 15 Print CD software Epson 73 to 76 Print Center MacintoshPrinting c...

Page 116: ...t feeder loading paper in 14 to 15 problems solving 92 98 to 99 Single sheet guide 18 to 21 Size setting 26 29 42 Slow printing 95 Smeared printout 26 36 96 Software installation problems solving 94 photo 9 to 10 Print CD 73 to 76 reinstalling 102 summary 9 to 10 uninstalling 102 SoundAdvice 103 Source setting 21 29 42 49 Support 103 to 104 System requirements 105 T Technical support 103 to 104 Te...

Page 117: ...Index 117 W Warranty 109 to 111 Watermark 32 Windows advanced printing 31 to 32 basic printing 28 to 30 default settings 30 system requirements 105 uninstalling software 102 ...

Page 118: ...on UltraSmooth Fine Art Paper Super B 13 x 19 inches SP91209 The availability of paper types varies by location Epson Ink Jet Papers Use Epson paper and inks to get the same photo quality results that have earned Epson s printers all of their awards Epson papers are specially coated to work with Epson UltraChrome inks Here are details about just a few of Epson s papers and your printer s ink cartr...

Page 119: ...on UltraSmooth Fine Art Paper Super B 13 x 19 inches SP91209 The availability of paper types varies by location Epson Ink Jet Papers Use Epson paper and inks to get the same photo quality results that have earned Epson s printers all of their awards Epson papers are specially coated to work with Epson UltraChrome inks Here are details about just a few of Epson s papers and your printer s ink cartr...

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Epson CPD-19345R0, User Manual

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