Epson C11CG70201 User Manual Download Page 239

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• Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down,

as ink may spill.

Warning:

Never touch the buttons on the control panel while your hand is inside the product. If the

product starts operating, it may cause an injury. Do not touch any protruding parts inside the product.

Parent topic:

Solving Paper Problems

Related topics

Loading Paper

Paper Ejection Problems

If you have problems with paper ejecting properly, try these solutions:

• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.

Select the correct paper size when you reprint.

• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select

the correct paper type setting when you reprint.

Parent topic:

Solving Paper Problems

Related references

Paper or Media Type Settings - Printing Software

Related topics

Loading Paper

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

Note:

For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer

software, see the sections covering that software in this manual.

Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow

Parent topic:

Solving Problems

Summary of Contents for C11CG70201

Page 1: ...WF C8190 User s Guide ...

Page 2: ......

Page 3: ...Time 32 Setting a Password and Locking the Control Panel 34 Entering Characters on the LCD Screen 35 Adjusting the Screen Brightness 35 Turning Off the Operation Time Out Setting 36 Preventing PC Connection via USB 36 Product Parts Locations 37 Product Parts Front 38 Product Parts Inside 40 Product Parts Back 41 The Power Off and Sleep Timers 42 Changing the Sleep Timer Settings 42 Changing the Po...

Page 4: ...us Sheet 61 Changing or Updating Network Connections 62 Accessing the Web Config Utility 62 Changing a USB Connection to a Wi Fi Connection 63 Changing a Wi Fi Connection to a Wired Network Connection 63 Connecting to a New Wi Fi Router 64 Disabling Wi Fi Features 64 Enabling Epson Universal Print Driver PCL or PostScript Printing 66 Installing the Epson Universal Print Driver Windows 66 Installin...

Page 5: ...ws 100 Selecting Basic Print Settings Windows 101 Paper Source Options Windows 103 Print Quality Options Windows 103 Multi Page Printing Options Windows 104 Selecting Double sided Printing Settings Windows 104 Double sided Printing Options Windows 108 Print Density Adjustments Windows 108 Selecting Additional Layout and Print Options Windows 109 Custom Color Correction Options Windows 111 Image Op...

Page 6: ...with the Epson Universal Print Driver Windows 144 Synchronizing Printer Settings Epson Universal Print Driver Windows 145 Selecting Basic Print Settings Epson Universal Print Driver Windows 147 Selecting Additional Layout and Print Options Epson Universal Print Driver Windows 150 Selecting Maintenance Options Epson Universal Print Driver Windows 152 Extended Settings Epson Universal Print Driver W...

Page 7: ...assette Rollers 180 Check Cartridge and Maintenance Box Status 180 Checking Ink Status on the LCD Screen 181 Checking Ink and Maintenance Box Status Windows 181 Checking Cartridge and Maintenance Box Status Mac 183 Purchase Epson Ink Cartridges and Maintenance Box 184 Ink Cartridge Part Numbers 184 Removing and Installing Ink Cartridges 185 Printing with Black Ink and Expended Color Cartridges 189...

Page 8: ...tes 225 Product Status Messages 226 Running a Product Check 228 Resetting Control Panel Defaults 230 Solving Setup Problems 231 Product Does Not Turn On or Off 231 Noise After Ink Installation 231 Software Installation Problems 232 Solving Network Problems 232 Product Cannot Connect to a Wireless Router or Access Point 233 Network Software Cannot Find Product on a Network 234 Product Does Not Appe...

Page 9: ...ality Problems 248 White or Dark Lines in Printout 248 Blurry or Smeared Printout 249 Faint Printout or Printout Has Gaps 250 Grainy Printout 251 Incorrect Colors 252 Uninstall Your Product Software 253 Uninstalling Printing Software Standard Epson Printer Software Windows 253 Uninstalling Product Software Mac 254 Where to Get Help 255 Technical Specifications 257 Windows System Requirements 257 M...

Page 10: ...ions 273 Ink Cartridge Safety Instructions 275 Wireless Connection Safety Instructions 276 LCD Screen Safety Instructions 276 FCC Compliance Statement 276 Binding Arbitration and Class Waiver 277 Trademarks 280 Copyright Notice 281 A Note Concerning Responsible Use of Copyrighted Materials 281 Default Delay Times for Power Management for Epson Products 282 Copyright Attribution 282 ...

Page 11: ...11 WF C8190 User s Guide Welcome to the WF C8190 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...lling the Optional Cabinet and Paper Cassettes Follow the instructions in this section to install the optional cabinet and paper cassettes to your product If you are installing the optional cabinet install the cabinet under the bottom optional cassette unit first Installing the Optional Cabinet Installing the Optional Paper Cassette Units Parent topic Product Basics Installing the Optional Cabinet...

Page 13: ...ve all the items shown here 1 Optional cabinet 2 Side stands 2 3 Front reinforcing bar 4 Rear reinforcing bar 5 Front cover 6 Cabinet screws 2 7 Rear brackets 2 8 Bracket screws x2 9 Side stand and reinforcing bar screws 8 ...

Page 14: ...14 4 Place the stands between the cabinet s casters as shown 5 Secure the stands to the cabinet with the included screws Caution Make sure the stands are securely attached or the product may fall over ...

Page 15: ...15 6 Attach and secure the reinforcing bars to the stands with the included screws 7 Place the cabinet on a flat surface and lock the front casters ...

Page 16: ...16 8 Attach the front cover to the stands 9 Remove the output tray from the product ...

Page 17: ...17 10 Remove the paper cassette from the product Note If you are installing the optional cabinet under the optional paper cassette unit remove the paper cassette from the optional cassette unit instead ...

Page 18: ...ional cassette unit and gently lower it onto the cabinet with the corners aligned Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver Note Screws may be left over after installation ...

Page 19: ... fall or cause you to pinch your fingers when placing the product down 12 Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws 13 Insert the paper cassette you removed and attach the output tray 14 Connect the power cord and other connection cables then plug in the product ...

Page 20: ...power cord and any connected cables Warning To avoid electric shock make sure you unplug the power cord 2 Uninstall any optional cassette units already installed on the product Note To uninstall optional cassette units turn off the product unplug the power cord disconnect any cables and follow the rest of these instructions in reverse 3 Remove the paper cassette unit from its packaging and remove ...

Page 21: ...21 5 Remove the output tray 6 Remove the paper cassette from the product ...

Page 22: ...22 7 Remove the paper cassette from the optional paper cassette unit 8 Stack all optional paper cassette units on top of each other and secure them to each other with the included screws ...

Page 23: ...product and gently lower it onto the paper cassette unit with the corners aligned Secure the product to the paper cassette unit with the included screws using a screwdriver Note Screws may be left over after installation ...

Page 24: ...24 Warning To lift the product have two people hold it as shown here Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down ...

Page 25: ... the back of the paper cassette units to each other and to the product using the included brackets and screws 11 Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes ...

Page 26: ...settes in the optional paper cassette units and confirm that each cassette unit number is displayed on the screen 17 Enable the optional paper cassette units in the printer software Enabling the Optional Paper Cassettes Windows Enabling the Optional Paper Cassettes Mac Parent topic Installing the Optional Cabinet and Paper Cassettes Enabling the Optional Paper Cassettes Windows You need to enable ...

Page 27: ...er properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Printer properties Windows 7 Click and select Devices and Printers Right click your printer name and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your printer...

Page 28: ...Paper Cassettes PostScript Printer Software Windows Enabling the Optional Paper Cassettes Mac You need to enable the optional paper cassette units before you can use them with the printer software Note If you are using the PostScript PS3 printer software see the link below to enable the optional cassette units 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Scan ...

Page 29: ...Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes PostScript Printer Software Mac Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Changing LCD Screen Language Selecting the Date and Time Setting a Password and Locking the Control Panel Adjusting the Screen Brightness ...

Page 30: ...ontrol Panel Buttons and Lights 1 The NFC tag 2 The power button and light 3 The home button 4 The Paper Setting button 5 The Stop button 6 The reset button 7 The arrow buttons and the OK button 8 The Back button 9 The Data light 10 The Error light Status Icon Information Parent topic Using the Control Panel ...

Page 31: ...s disabled Press this icon to change the settings There is a problem with the indicated setting Select the icon to resolve the problem No Ethernet connection An Ethernet connection is established No Wi Fi connection A Wi Fi network error has occurred or the product is searching for a connection A Wi Fi connection is established The number of bars indicates the connection s signal strength No Wi Fi...

Page 32: ... and press the OK button Parent topic Using the Control Panel Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format 1 Press the home button if necessary 2 Select Settings and press the OK button 3 Select General Settings and press the OK button 4 Select Basic Settings and press the OK button 5 Se...

Page 33: ...e from Summer to Winter it sets its clock back one hour 8 Select Date Time and press the OK button 9 Select the date format you want to use and press the OK button 10 Use the arrow keys and the OK button to enter the current date 11 Select OK and press the OK button 12 Select the time format you want to use and press the OK button 13 Use the arrow keys and the OK button to enter the current time t...

Page 34: ... home button if necessary 2 Select Settings General Settings System Administration Security Settings Admin Settings Admin Password Register You see a screen like this 3 Use the displayed keyboard to enter a password then select OK and press the OK button 4 Enter your password again to confirm then select OK and press the OK button 5 Select Lock Setting and select On When the control panel is locke...

Page 35: ...tters select To delete the previous character select To switch between letters or numbers and symbols select To change the keypad layout select To enter commonly used domain names select To enter a space select Parent topic Setting a Password and Locking the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Press th...

Page 36: ...setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Operation Time Out 3 Select Off a...

Page 37: ... necessary 2 Select Settings General Settings Printer Settings PC Connection via USB You see a screen like this 3 Select Disable and press the OK button Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 38: ...t Certain parts are labeled with a letter and number code If you encounter any paper jams or errors you can use these codes to locate and correct the problem 1 Paper cassette 1 C1 2 Optional cassettes 2 3 and 4 C2 C3 and C4 ...

Page 39: ...39 3 Optional cabinet 1 Rear paper feed edge guides 2 Paper support and extension ...

Page 40: ...ray 6 Paper cassette edge guides 7 Paper cassette Parent topic Product Parts Locations Product Parts Inside Certain parts are labeled with a letter and number code If you encounter any paper jams or errors use these codes to locate and correct the problem ...

Page 41: ...Front cover A Parent topic Product Parts Locations Product Parts Back Certain parts are labeled with a letter and number code If you encounter any paper jams or errors use these codes to locate and correct the problem 1 Rear cover 2 D2 ...

Page 42: ...Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time You can adjust the time period before power management begins but increasing the time reduces the product s energy efficiency Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust th...

Page 43: ...ton to select General Settings 4 Press the OK button to select Basic Settings 5 Press the down arrow button to select Sleep Timer and press the OK button 6 Select the number field and press the OK button 7 Use the arrow and OK buttons to select a time period from 1 to 240 minutes 8 Select OK then press the OK button Parent topic The Power Off and Sleep Timers ...

Page 44: ... buttons to select a time period between 30minutes and 12h 12 hours and press the OK button Parent topic The Power Off and Sleep Timers Epson Connect Solutions for Smartphones Tablets and More Use your smartphone tablet or computer to print documents photos emails and web pages from your home office or even across the globe Note If you are using your Epson product with the Windows 10 S operating s...

Page 45: ...ou can activate it using the product control panel 1 Press the home button if necessary 2 Press the right arrow button to select Settings and press the OK button You see a screen like this 3 Press the down arrow button to select General Settings and press the OK button 4 Press the down arrow button to select Web Service Settings and press the OK button 5 Press the OK button to select Epson Connect...

Page 46: ...Email Print create your Epson Connect account and register your product to the Epson Connect service 3 Now you are ready to send and print emails to your product s Email Print address Note Go to epsonconnect com and log into your Epson Connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphon...

Page 47: ...count and register your product to the Epson Connect service Note Make a note of your product s email address 3 Visit epsonconnect com to learn more about Remote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print software 5 Enter the email address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print rem...

Page 48: ... product You can also print from Chromebooks and the Google Chrome browser without drivers or cables 1 Connect your Epson product to your wireless network See the link below 2 Note your product s IP address by checking your network status See the link below 3 Connect your computer or your Apple or Android device to the same wireless network as your Epson product 4 Enter your product s IP address i...

Page 49: ... Google Account you can print from a Chromebook without drivers or cables 1 Connect your Epson product to your wireless network See the link below 2 Turn on your Chromebook and connect it to the same wireless network as your product Note See your Chromebook s documentation for details on connecting to a network 3 Do one of the following Click Add to Cloud Print in the notification that appears in ...

Page 50: ...r to your Epson product or any Mopria certified product from other manufacturers You can download the Mopria Print Service from Google Play Note For details on the Mopria Print Service click here U S or click here Canada 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Mopria Print Service from Google Play Note On some Samsung Galaxy de...

Page 51: ...tworking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect With just a few taps in Email Calendar Contacts and WPS Office you can send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link...

Page 52: ...n and select your product to print whatever is on the screen Visit epson com connect U S epson ca connect Canada or epson com jm connect Caribbean to learn more about Windows 10 Mobile Printing one of many Epson Connect Partner Solutions and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Printing with NFC from Your Android Device ...

Page 53: ...l Epson iPrint and repeat this step 4 Touch the NFC antenna of your mobile device to the product NFC tag on your product again The printer and mobile device connect Note If the mobile device and product disconnect try to print a document The mobile device and product should reconnect automatically 5 Open the file you want to print in Epson iPrint 6 Touch the NFC antenna of your mobile device to th...

Page 54: ...over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to security threats Inst...

Page 55: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 56: ...cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the home button if necessary 2 Select Wi Fi You see a screen like this 3 Select Router 4 Select Start Setup Change Settings or Change to Wi Fi connection dep...

Page 57: ...and symbols select To change the keypad layout select To enter a space select 8 Select OK when you finish entering your password 9 Confirm the displayed network settings and select Start Setup to save them 10 If you want to print a network settings report select Print Check Report Otherwise select Dismiss 11 Press the home button to exit You see the icon on the LCD screen and should be able to con...

Page 58: ... tasks Entering Characters on the LCD Screen Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point In Wi Fi Direct Mode the product itself acts as a network access point for up to 4 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct ...

Page 59: ...ess router or access point 1 Press the home button if necessary 2 Select Wi Fi You see a screen like this 3 Select Wi Fi Direct Start Setup 4 Select Start Setup again You see a screen like this 5 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen then enter the password shown 6 Press the home button to exit ...

Page 60: ...e LCD Screen Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check you...

Page 61: ...ould be able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Note If you don t see the icon repeat these steps to try again Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determ...

Page 62: ...tility Changing a USB Connection to a Wi Fi Connection Changing a Wi Fi Connection to a Wired Network Connection Connecting to a New Wi Fi Router Disabling Wi Fi Features Parent topic Wi Fi or Wired Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Conf...

Page 63: ...tart Here sheet Parent topic Changing or Updating Network Connections Changing a Wi Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly you can change to a wired network connection if necessary 1 Disable your product s Wi Fi features 2 Connect one end of an Ethernet network cable to the product s LAN port 3 Connect the other end to any...

Page 64: ...o to the next step 2 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your netw...

Page 65: ...65 You see a screen like this 3 Select Router Change Settings Others Disable Wi Fi 4 Select Start Setup to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 66: ... Printer Software Mac Selecting PDL Page Description Language Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 PostScript Font List Installing the Epson Universal Print Driver Windows The Epson Universal Print Driver supports multiple printer languages such as PCL and ESC P R and can be installed on a Windows computer Note Make sure your product is turned on and con...

Page 67: ...Yes Network connection and click OK Note Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6 Leave this option deselected to set the printer language to ESC P R You can change this setting later as needed ...

Page 68: ...wing If you are installing one product make sure Add EPSON Universal Print Driver is selected and continue with the next step If you are installing more than one product select Add found printers and go to step 9 Note You can customize and filter your product search results by clicking Display Settings ...

Page 69: ...ically 7 Select the product you want to install from the Found Printers list Note Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer 8 Click OK then skip the remaining steps 9 If you are installing more than one product select the products from the Found Printers list and click Add to Printer Folder ...

Page 70: ...cript file visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product 2 Double click the downloaded package 3 Click OK 4 Click Accept 5 Click Install 6 Click Next and follow the on screen instructions Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Installing the PostScript PS3 Printer Software Mac If you did not inst...

Page 71: ...river PCL or PostScript Printing Selecting PDL Page Description Language Settings You can select settings for PCL and PostScript printing using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a ...

Page 72: ...ct the PDL print configuration options you want to use 7 When you are finished press the home button to exit PDL Print Configuration Options Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing ...

Page 73: ... by reducing print density Print Order Last Page on Top Starts printing from the first page of a file First Page on Top Starts printing from the last page of a file Number of Copies 1 to 999 Selects the number of copies to print Binding Margin Left Edge Specifies the binding edge for double sided documents Top Edge Auto Paper Ejection On Off Ejects paper automatically when printing is stopped duri...

Page 74: ...ber of lines for the selected paper size and orientation Changes the line spacing VMI stored in the printer Later changes in page size or orientation cause changes in the Form value based on the stored VMI CR Function CR Selects the carriage return and line feed commands when printing with a driver from a specific operating system CR LF LF Function LF CR LF Paper Source Assign 4 Makes the paper so...

Page 75: ...selected the paper size is determined based on the size of the first page Parent topic Selecting PDL Page Description Language Settings Selecting Printer Language and Interface Settings You can select printer language and interface settings using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for...

Page 76: ... and Interface Options Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use Option Available settings Description PC Connection via USB Enable Select whether to allow USB communication with the product Disable USB I F Timeout Setting 0 5 to 300 seconds Specify the len...

Page 77: ...stScript Font List You can print a PCL or PS3 PostScript font list to confirm the current font information 1 Press the home button if necessary 2 Select Settings You see a screen like this 3 Scroll down and select Printer Status Print 4 Select Print Status Sheet 5 Select PS3 Font List or PCL Font List 6 Select Print to print the font list Parent topic Enabling Epson Universal Print Driver PCL or P...

Page 78: ...ng Paper Types Available Epson Papers Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Loading Paper in the Cassette You can load paper up to this size in the paper cassette A3 11 7 16 5 inches 297 420 mm Note If the optional paper cassette units are installed do not remove more than one cassett...

Page 79: ...79 1 Make sure the product is not operating and pull out the paper cassette 2 Slide the front edge guide outward all the way then slide the side edge guides to the paper size you are using ...

Page 80: ...er size indicated on the label 5 Insert the paper cassette all the way into the product Note If the Paper Size Auto Detect setting is enabled your product will automatically detect the size of the paper you loaded 6 If necessary press the Paper Setting button and select the size and type of paper you loaded on the product LCD screen Always follow these paper loading guidelines Load only the recomm...

Page 81: ...ions Parent topic Loading Paper Related references Paper Specifications Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Paper Feed Slot Loading Paper and Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot 1 Open the feeder guard and pull up the paper support ...

Page 82: ...ack on a flat surface to even the edges Note You can load one sheet of binder paper with holes on one of the long edges as shown Do not select automatic 2 sided printing for this type of paper 4 Do one of the following Insert paper glossy or printable side up and short edge first in the center of the slot ...

Page 83: ...t load paper above the arrow marks inside the edge guides Load envelopes short edge first with the flap facing down and the flap edge to the left in the center of the slot 5 Slide the edge guides against the paper but not too tightly 6 Press the Paper Setting button ...

Page 84: ...rrow mark inside the edge guides If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Do not use envelopes with adhesive surfaces on the flaps or window envelopes Check the paper ...

Page 85: ...7 24 inches 329 x 1200 mm and 5 8 x 8 27 inches 148 x 210 mm to 11 7 x 17 inches 297 x 431 8 mm 10 envelopes Note Printing on user defined paper sizes is available only when printing from a computer You can load up to the following number of thick paper 25 to 68 lb 91 to 256 g m2 sheets in the rear paper feed slot 10 sheets for available paper sizes from A6 4 1 5 8 inches 105 148 mm to A3 11 7 16 ...

Page 86: ...per Available paper sizes from Executive 7 25 10 5 inches 184 267 mm to A3 11 7 16 5 inches 297 420 mm User defined 5 8 8 27 inches 148 210 mm to 11 7 17 inches 297 431 8 mm Up to the arrow mark on the edge guide Half Letter 5 5 8 5 inches 140 216 mm A6 4 1 5 8 inches 105 148 mm User defined 4 1 5 8 inches 105 148 mm to 11 7 17 inches 297 431 8 mm Up to the arrow mark on the edge guide ...

Page 87: ...es 140 216 mm A6 4 1 5 8 inches 105 148 mm User defined 4 1 5 8 inches 105 148 mm to 11 7 17 inches 297 431 8 mm 120 Select the paper specification link below to view the list of available paper sizes Note Folio 8 5 13 inches 216 330 mm and Half Letter 5 5 8 5 inches 140 216 mm sizes are not available when printing with the PostScript printer driver Epson Paper Capacity Paper type Loading capacity...

Page 88: ...420 mm Epson Premium Presentation Paper Matte 20 sheets Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm 8 10 inches 203 254 mm 10 sheets A3 11 7 16 5 inches 297 420 mm 13 19 inches 330 483 mm Epson Ultra Premium Photo Paper Glossy 20 sheets Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm 8 10 inches 203 254 mm 5 7 inches 127 178 mm 4 6 inches 102 152 mm 10 sheets A3 11 ...

Page 89: ...Paper Semi gloss 20 sheets Letter 8 5 11 inches 216 279 mm 4 6 inches 102 152 mm 10 sheets 13 19 inches 330 483 mm Epson Photo Paper Glossy 20 sheets Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm 4 6 inches 102 152 mm 10 sheets 11 17 inches 279 432 mm 13 19 inches 330 483 mm Note When printing at a user defined size on genuine Epson paper you can only print at Standard or Normal pr...

Page 90: ...igh quality plain paper Thick paper 25 to 40 lb 91 to 150 g m2 Epson Bright White Paper Yes Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Photo Paper Glossy Epson Premium Presentation Paper Matte Epson Presentation Paper Matte Thick paper 41 to 68 lb 151 to 256 g m2 Envelopes No Parent topic Loading Paper Related tasks Selecting ...

Page 91: ...availability varies by country Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Presentation Paper Matte Legal 8 5 14 inches 216 356 mm S041067 100 Letter 8 5 11 inches 216 279 mm S041062 100 A3 11 7 16 5 inches 297 420 mm S041069 L 100 11 17 inches 279 432 mm S041070 100 Epson Premium Presentation Paper Matte 8 10 inches 203 254 mm...

Page 92: ...Premium Photo Paper Glossy 4 6 inches 102 152 mm S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 11 17 inches 279 432 mm S041290 20 A3 11 7 16 5 inches 297 420 mm S041288 20 13 19 inches 330 483 mm S041289 20 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm ...

Page 93: ...er Recycled Colored paper Color Pre printed paper Preprinted High quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Presentation Paper M...

Page 94: ...r type for each source using the control panel on the product 1 Press the Paper Setting button You see a screen like this 2 Select the paper source you want to select settings for based on the letter labeling the source on your product You see a screen like this 3 Select Paper Size 4 Select the paper size you loaded 5 Select Paper Type ...

Page 95: ...led Colored paper Color Pre printed paper Preprinted High quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi gloss Prem Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Prem Matte Thick paper up ...

Page 96: ... Selecting the Default Printer Settings Selecting the Universal Print Settings Parent topic Loading Paper Selecting the Default Printer Settings You can change default printer settings using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Selec...

Page 97: ...ant to use 8 When you are finished press the home button to exit Paper Source Settings Options Parent topic Selecting Default Paper Settings Administrator Paper Source Settings Options Select the paper source options you want to use for your print jobs Paper Source Settings option Available settings Description Paper Setting Various Select the paper size and type for each paper source Rear Paper F...

Page 98: ...h the loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Off Parent topic Selecting the Default Printer Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product Note These settings can be ...

Page 99: ...vailable settings Description Top Offset Adjust the top or left margin Left Offset Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are incorrect but may reduce the printing speed Of...

Page 100: ...oftware Mac Printing with the Epson Universal Print Driver Windows Printing with the PostScript PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software Mac Cancelling Printing Using a Product Button Printing with the Standard Epson Printer Software Windows You can print with the standard Epson printer software using any Windows printing program as described in these sections...

Page 101: ...your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window ...

Page 102: ...graphics in black or shades of gray select the Black Grayscale setting 10 To print on both sides of the paper select the 2 Sided Printing setting and select the options you want 11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arr...

Page 103: ...ect Automatically selects the paper source based on the selected paper size Paper Cassette 1 Selects the paper in cassette 1 as the paper source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Paper Cassette 3 Selects the paper in cassette 3 as the paper source Paper Cassette 4 Selects the paper in cassette 4 as the paper source Rear Paper Feed Selects the paper in the rear fe...

Page 104: ...rger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are...

Page 105: ...rint the other side recommended for paper types that do not support automatic duplexing Manual Short edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side recommended for paper types that do not support automatic duplexing 2 Click the Settings button ...

Page 106: ...106 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 107: ...tions you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with the Standard Epson Printer Software Windows Related references Double sided Printing Paper Type...

Page 108: ...ct the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Incre...

Page 109: ...ion to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the fol...

Page 110: ... visible watermark to your printout Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 5 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To prin...

Page 111: ...or tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an int...

Page 112: ...o increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs a...

Page 113: ...ettings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number copy number Note The user name computer name date and tim...

Page 114: ...eset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left ...

Page 115: ...or printing select it 5 Click OK Parent topic Printing with the Standard Epson Printer Software Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer ...

Page 116: ...116 You see the maintenance options 4 Click the Extended Settings button ...

Page 117: ...ter Software Windows Extended Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Thick Paper and Envelopes Prevents ink fr...

Page 118: ...solution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents face...

Page 119: ... such as this one 2 Click OK or Print to start printing Parent topic Printing with the Standard Epson Printer Software Windows Locking Printer Settings Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer prop...

Page 120: ... properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your product and select Properties 2 Click the Optional Settings tab Note You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock...

Page 121: ...nti copy pattern Watermark Various text watermarks Lets you select the text for the watermark or prohibit watermarks Add Delete Lets you add or delete a customized text or image based watermark Settings Lets you select the size position and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printi...

Page 122: ...able to print Note If you do not know the user ID or password contact your administrator for assistance 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Printer Settings and click the Maintenance tab 2 Click the Printer and Option Information button 3 Select the Save Access Control Settings ...

Page 123: ...ttings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the pr...

Page 124: ...rinter Software Screens Parent topic Printing with the Standard Epson Printer Software Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings Yo...

Page 125: ...Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and ri...

Page 126: ...Software Updates Printing with the Built in Epson Driver Windows 10 S You can print with the built in Epson printer driver using any printing program on Windows 10 S as described in these sections Note The built in Epson driver in Windows 10 S does not include all the available print settings for your product To print with additional settings download and install the Epson Print and Scan utility f...

Page 127: ...ng 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see a window like this ...

Page 128: ... for details 5 Click the Advanced button You see a window like this 6 Select the size of the paper you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 129: ...129 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 130: ... Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing with the Epson Standard Printer Software Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Pr...

Page 131: ...ttings Mac Selecting Basic Print Settings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer set...

Page 132: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 133: ...application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the Paper Source you wish to print from ...

Page 134: ...sette 2 through Cassette 4 are available only if you have installed the optional cassettes Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper source Cassette 3 Selects the paper in cassette 3 as the paper source Cassette 4 Selects the paper in cass...

Page 135: ...s may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Parent topic Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do ...

Page 136: ... Selecting Print Layout Options Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet sele...

Page 137: ...g Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options ...

Page 138: ...double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing with the Epson Standard Printer Software Mac Related references Double sided Printing Paper Types Double sided Printing Options and Adjustments Mac You can select any of the available options in the Two sided P...

Page 139: ...ng Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color ...

Page 140: ...n Standard Printer Software Mac Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can custo...

Page 141: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 142: ...n select from these settings on the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when col...

Page 143: ...ons Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Lower Cassette Specifies whether the optional cassette is present Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print settings you are ready to...

Page 144: ...d click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Printing with the Epson Universal Print Driver Windows You can print with the Epson Universal Print Driver using any Windows...

Page 145: ...m the product Note You must sync the printer driver before you can use any optional equipment installed on the product such as an optional cassette unit 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select EPSON Universal Print Driver and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound D...

Page 146: ...on checkbox if you only want to enable optional equipment such as an optional cassette unit The product s settings and other information appears in the Current Printer Information area 4 Click OK Parent topic Printing with the Epson Universal Print Driver Windows Related tasks Enabling the Optional Paper Cassettes Windows ...

Page 147: ...of the print driver you have installed 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select EPSON Universal Print Driver as the printer you want to use Note You may also need to select Pr...

Page 148: ...4 For the Paper Source setting select where you loaded the paper you want to print on 5 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 6 Select the orientation of your document Note If you are printing an envelope select Landscape ...

Page 149: ...ing settings 11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modif...

Page 150: ...rinted document or photo select the Reduce Enlarge Document checkbox and select one of these sizing options Select the Fit to Page option to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to...

Page 151: ...he text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control panel Note Confidential print jobs are cleared from the product s memory after printing 5 Select ...

Page 152: ...t a nozzle check pattern to check for clogged nozzles Head Cleaning lets you clean the print head Network printer search lets you search for and connect to a product on the network Job Arranger Lite lets you save your print job as a project that can be modified and combined with other print jobs Extended Settings lets you change a variety of print settings Print Queue displays all the print jobs i...

Page 153: ...inting with the Epson Universal Print Driver Windows Related concepts Print Head Nozzle Check Print Head Cleaning Extended Settings Epson Universal Print Driver Windows You can select from these settings on the Extended Settings window Printer Control Language Lets you select the printer control language Graphics Mode Lets you select the mode by which to output PDL commands to the product TrueType...

Page 154: ...ing Collate Using Printer Driver Prints and collates multi page documents using the printer driver Deselect this checkbox to use the product to collate your print jobs instead This setting is automatically enabled if there is not enough memory on the product to collate your print job Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead...

Page 155: ...Printers Right click EPSON Universal Print Driver and select Print Preferences Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printing Preferences Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click EPSON Universal Print Driver and select Printing Preferences You see the printer settings window Note Fo...

Page 156: ...he following Windows 10 Click and select Settings Devices Printers scanners Select EPSON Universal Print Driver and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal...

Page 157: ... Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Epson Universal Print Driver Locked Setting Options Parent topic Printing with the Epson Universal Print Driver Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings ...

Page 158: ... the paper Multi Page Off Prohibits multi page settings 2 Up Allows printing of 2 pages on one sheet of paper 4 Up Allows printing of 4 pages on one sheet of paper Parent topic Locking Printer Settings Epson Universal Print Driver Windows Adding Network Printers Epson Universal Print Driver Windows You can use the Epson Universal Print Driver to find and add network printers 1 Do one of the follow...

Page 159: ...Click Printer under Hardware and Sound then right click EPSON Universal Print Driver and select Properties 2 Click the Optional Settings tab You see this window 3 Click Network printer search 4 When you see the search results select Add found printers ...

Page 160: ...dd 6 Click Add to Printer Folder The selected printer or printers appear in the lower section of the screen 7 Select the checkbox next to the product you want to make your default printer if necessary 8 Click OK Parent topic Printing with the Epson Universal Print Driver Windows ...

Page 161: ...ware Windows Selecting Default Print Settings PostScript Printer Software Windows Parent topic Printing from a Computer Enabling the Optional Paper Cassettes PostScript Printer Software Windows If you installed optional paper cassette units you need to enable the optional cassette units before you can use them with the PS3 printer software 1 Do one of the following Windows 10 Click and select Sett...

Page 162: ...tes are now enabled Parent topic Printing with the PostScript PS3 Printer Software Windows Selecting Basic Print Settings PostScript Printer Software Windows Select the basic settings for the document or photo you want to print The PostScript printer software supports plain paper printing on these paper and envelope sizes Letter 8 5 11 inches 216 279 mm ...

Page 163: ...7 16 5 inches 297 420 mm 13 19 inches 330 483 mm 11 17 inches 279 432 mm No 10 4 1 9 5 inches 105 241 mm 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the prin...

Page 164: ... matches where you loaded the paper you want to print on 5 Select Plain as the Media setting 6 Select one of the following as the Color setting To print a color document or photo select the Color setting To print text and graphics in black only select the Black White setting 7 Click the Layout tab ...

Page 165: ...nge the printing order of the pages select one of the Page Order settings 11 To print multiple pages on one sheet of paper adjust the Pages per Sheet setting 12 To create a folded booklet out of your photo or document select the Booklet option Parent topic Printing with the PostScript PS3 Printer Software Windows Related references Paper Source Options Windows ...

Page 166: ...he print quality you want to use 3 To use the Windows Image Color Management system set the ICM Method setting to one of the ICM Handling options and select the ICM Intent setting you want to use 4 Adjust the Scaling setting to reduce or enlarge your document or photo by a specific percentage 5 Select the TrueType Font setting to determine font substitutes 6 Enable the Advanced Printing Features s...

Page 167: ...n select new default print settings 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printing preferences Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Print Preferences Windows 7 Click and select Devices and Printers...

Page 168: ...e now the defaults selected for printing You can still change them as needed for printing in any program session Parent topic Printing with the PostScript PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software Mac You can print with the PostScript PS3 printer software using any Mac printing program as described in these sections ...

Page 169: ...tings PostScript Printer Software Mac Selecting Print Layout Options PostScript Printer Software Mac Sizing Printed Images PostScript Printer Software Mac Managing Color PostScript Printer Software Mac Printing Your Document or Photo PostScript Printer Software Mac Parent topic Printing from a Computer Enabling the Optional Paper Cassettes PostScript Printer Software Mac If you installed optional ...

Page 170: ...Script PS3 Printer Software Mac Related tasks Enabling the Optional Paper Cassettes Mac Selecting Basic Print Settings PostScript Printer Software Mac Select the basic settings for the document or photo you want to print The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm No 10 4 1 9 5 inches ...

Page 171: ...inches 279 432 mm B4 13 9 9 84 inches 353 250 mm 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or ...

Page 172: ...The print window may look different depending on the Mac OS version and the application you are using 5 Select the Two Sided Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 173: ...inting They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Paper Feed from the pop up menu You see these settings 9 Select All Pages From or First Page From and select the paper source you want to print from ...

Page 174: ...ia Type setting 12 Select one of the following Print Quality options For fast printing with reduced quality select Fast For printing text and graphics with good quality and print speed select Fine For the best printing with reduced speed select Maximum 13 Select Color from the Feature Sets pop up menu ...

Page 175: ... Setup Settings PostScript Printer Software Mac Selecting Print Layout Options PostScript Printer Software Mac Printing Your Document or Photo PostScript Printer Software Mac Selecting Page Setup Settings PostScript Printer Software Mac Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the ...

Page 176: ...Mac Related tasks Selecting Basic Print Settings PostScript Printer Software Mac Selecting Print Layout Options PostScript Printer Software Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the pr...

Page 177: ...nt only selected pages in a multi page document select an option from the Pages to Print pop up menu To adjust the order in which pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with the PostScrip...

Page 178: ...he available Profile options to change the active color profile To use the product s default color matching select In printer Parent topic Printing with the PostScript PS3 Printer Software Mac Printing Your Document or Photo PostScript Printer Software Mac Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status PostScrip...

Page 179: ...our Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo PostScr...

Page 180: ... Ink with Windows Maintenance Box Replacement Replacing the Rollers for Paper Cassette 1 Replacing the Rollers for Paper Cassettes 2 to 4 Resetting the Roller Counter on the LCD Screen Check Cartridge and Maintenance Box Status Your product and its software will let you know when an ink cartridge is low or expended or when the maintenance box needs to be replaced Note When using the Epson Universa...

Page 181: ...and maintenance box levels are approximate Parent topic Check Cartridge and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Cartridges Checking Ink and Maintenance Box Status Windows You can check your ink or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop and...

Page 182: ...idges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate ink status 3 To disable promotional offers right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 4 Deselect the Display Epson Offers checkbox ...

Page 183: ...and Maintenance Box Status Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window ...

Page 184: ...so purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer...

Page 185: ...before you begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product 2 If an ink cartridge is l...

Page 186: ...o not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children ...

Page 187: ...en chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Gently shake the ink cartridge horizontally about fifteen times Caution Do not remove any labels or seals or ink will leak ...

Page 188: ...ink replacement Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Re...

Page 189: ... select settings to print on plain paper or on an envelope Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Note To use this feature Epson Status Mon...

Page 190: ... envelope 1 Click the printer icon in the Dock 2 If you see a message telling you that you can temporarily print with only black ink click the Delete or button to cancel your print job If you see an error message click OK Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel 3 In the Apple menu or the Dock select Sy...

Page 191: ... or an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing with Black Ink and Expended Color Cartridges ...

Page 192: ...ng Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new black ink cartridge Parent topic Replacing Ink Cartridges Maintenance Boxes and Cassette Rollers Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning When you see a message on th...

Page 193: ...tridges Maintenance Boxes and Cassette Rollers Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Rollers for Paper Cassette 1 When the rollers in paper cassette 1 need to be replaced you see a message on the LCD screen There are three rollers for paper cassette 1 two on the back of the product and one on the cassette Note Check that the arrows on the rollers point cl...

Page 194: ...194 4 Pull out paper cassette 1 5 Open rear cover 1 D1 ...

Page 195: ...195 6 Pull out rear cover 2 D2 7 Remove the roller cover inside the product ...

Page 196: ...de the rollers to the left to remove them 9 Insert the replacement rollers and slide them to the right until they click into place 10 Replace the roller cover as shown and press it down until it clicks into place 11 Insert rear cover 2 D2 ...

Page 197: ...197 12 Close the rear cover 1 D1 13 On paper cassette 1 pull up on the lever as shown to release the roller 14 Slide the roller towards the lever and lift it out of the cassette ...

Page 198: ...17 Insert the paper cassette all the way into the product Reset the maintenance roller counter for paper cassette 1 to keep track of roller usage Parent topic Replacing Ink Cartridges Maintenance Boxes and Cassette Rollers Replacing the Rollers for Paper Cassettes 2 to 4 When the rollers in paper cassettes 2 to 4 need to be replaced you see a message on the LCD screen There are three rollers for e...

Page 199: ...ollers for paper cassette 1 and the other paper cassettes 1 Turn off the product 2 Wait for the power light to turn off then unplug the power cord 3 Remove the replacement rollers from their package Caution If there is any dirt or dust on the rollers clean them with a soft moist cloth Using a dry cloth can damage the surface of the roller ...

Page 200: ...200 4 Pull out the paper cassette ...

Page 201: ...201 5 Open the rear cover E that matches with the paper cassette you removed ...

Page 202: ...202 6 Use a screwdriver to remove the three screws on the inner cover and remove the cover 7 Pull down the roller tabs and slide the rollers to the right to remove them ...

Page 203: ... place 9 Use a screwdriver to secure the inner cover to the printer with the three screws you removed 10 Close the rear cover E 11 On the paper cassette you removed pull up on the lever as shown to release the roller 12 Slide the roller towards the lever and lift it out of the cassette ...

Page 204: ...sert the paper cassette all the way into the product Reset the maintenance roller counter for the paper cassette to keep track of roller usage Parent topic Replacing Ink Cartridges Maintenance Boxes and Cassette Rollers Resetting the Roller Counter on the LCD Screen You must reset the roller counter after replacing the cassette rollers to clear the roller replacement message and to keep track of r...

Page 205: ...r 5 Select the paper cassette in which you replaced the rollers 6 Select Yes 7 Select Yes again to confirm the reset 8 If you want to feed a sheet of paper to check the roller installation select Yes Otherwise select No 9 Press the home button to exit Parent topic Replacing Ink Cartridges Maintenance Boxes and Cassette Rollers ...

Page 206: ...ftware visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product If running these utilities does not solve the problem you may need to replace the ink cartridges Print Head Maintenance Print Head Alignment Print Quality Adjustment Cleaning the Paper Guide Print Head Maintenance If your printouts become too light or you see dark or light bands acr...

Page 207: ...les Using the Product Control Panel You can check the print head nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance Print Head Nozzle Check You see a screen like this 5 Select Print The nozzle pattern prints 6 Check the printed pattern to see if...

Page 208: ... without printing Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 ...

Page 209: ...Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Nozzle Check You see a window like this 5 Click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean ...

Page 210: ...cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when...

Page 211: ...y 4 Select Maintenance Print Head Cleaning You see a screen like this 5 Select Start to clean the print head When the cleaning cycle is finished you see a message on the screen Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print 6 Select Check to print a nozzle check pattern and confirm that the print head is clean 7 Check the printed ...

Page 212: ...r Utility You can clean the print head using a utility on your Windows computer or Mac 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Do...

Page 213: ...ing cycle is finished Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean ...

Page 214: ...ng Related topics Loading Paper Print Head Alignment If your printouts become grainy or blurry or you notice misalignment of vertical lines you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You c...

Page 215: ... your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to adjust the print quality Note Banding may also occur if your print head nozzles need cleaning Adjusting the Print Quality Using the Product Control Panel Adjusting the Quality for Each Paper Type Parent topic Adjusting Print Quality Adjusting the Print Quality...

Page 216: ...ow the on screen instructions to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns 7 Check the printed patterns on the alignment sheet and select the following on the LCD screen For patterns 1 and 2 select the number representing the pattern with the least misaligned vertical line ...

Page 217: ... Related topics Loading Paper Adjusting the Quality for Each Paper Type If you still notice dark or light bands in your printouts after adjusting the print quality you can adjust the quality for each paper type 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance ...

Page 218: ... for your printer Enter Set Value to enter paper type alignment information for use on multiple printers of the same model 7 Select a paper type 8 If you printed a pattern check the printed patterns on the alignment sheet and select the following on the LCD screen For patterns 1 and 2 select the number representing the pattern with the least misaligned vertical line ...

Page 219: ...see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink If paper does not feed correctly from the rear paper feed slot you can use a cleaning sheet to clean the rollers 1 If printouts are smeared or scuffed load plain paper in the paper source that you want to clean in this size A3 11 7 16 5 inches 297 420 mm 2 Press the home button if necessary 3 Select Ma...

Page 220: ...e paper did not come out clean select Run to clean the paper guide again Repeat these steps as necessary until the paper comes out clean If you are using a cleaning sheet repeat these steps up to 3 times Note If the paper is still smeared or scuffed repeat these steps to clean the other paper sources Parent topic Adjusting Print Quality Related topics Loading Paper ...

Page 221: ... keep your product working at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Wait for the power light to turn off then unplug the power cord 3 Disconnect any connected cables 4 Remove all the ...

Page 222: ...6 Use a soft moist cloth to clean the cassette roller Caution Using a dry cloth can damage the surface of the roller 7 Insert the paper cassette all the way into the printer 8 Repeat steps 5 through 7 for any additional paper cassettes ...

Page 223: ...e product is heavy two or more people should lift and carry it using the hand position shown Avoid tilting the product positioning it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing Leave the maintenance box installed otherwise ink may leak Note Before storing...

Page 224: ... If the optional cabinet is installed you can use the casters on the cabinet to roll the product instead of lifting it Remove the cabinet stands and unlock the casters before moving the product Do not roll the product over uneven or rough surfaces to avoid harsh impacts to the product 7 Place the product in its original packing materials if possible or use equivalent materials with cushioning arou...

Page 225: ...software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Access the Windows Desktop and right clicking the icon for your product in the right side of the Windows taskbar or clicking the up arrow and ...

Page 226: ... more details Turn the product off and then back on again If the error persists check for and remove any jammed paper or protective materials from the product If the error still persists contact Epson for support If you see any of the following error codes make sure you have not exceeded the loading capacity for any paper source 000181 000184 000201 000204 000221 000224 Printer error Contact Epson...

Page 227: ...er cassette for which you replaced the maintenance rollers Maintenance roller in the Rear Paper Feed is at the end of its service life For details see your documentation Contact Epson for support You need to replace Ink Cartridge s Replace the indicated ink cartridges The time for maintenance is approaching Contact Epson Support Do not attempt to perform maintenance on your own Contact Epson for s...

Page 228: ... occurred during firmware updating Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site If you still need help contact Epson for support Parent topic Solving Problems Related references Where to Get Help Related tasks Removing and Installing Ink Cartridges Checking for Software Updates Accessing the Web Config Utility Related topics Wi Fi or Wi...

Page 229: ...complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this guide or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean the print head If the page does not print the product may have a problem Check the other so...

Page 230: ...y defaults You can choose which settings to reset or reset them all Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings System Administration 3 Enter the administrator password if necessary 4 Scroll down and select Restore Default Settings Yo...

Page 231: ...uct hold down the power button a little longer If you still cannot turn off your product unplug the power cord plug the power cord back in then turn your product on and off again using the power button Parent topic Solving Setup Problems Noise After Ink Installation If you hear noises from your product after installing ink check the following The first time you install ink cartridges the product m...

Page 232: ...install correctly in Windows you may not have software installation privileges Contact your system administrator If you are printing over a network make sure your product is set up properly on the network Parent topic Solving Setup Problems Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using ...

Page 233: ...r access point Check to see if access restrictions such as MAC address filtering are set on the router or access point If access restrictions are set add your product s MAC address to your router s address list To obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or ...

Page 234: ...uct is not connected to a guest network If necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only Uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connec...

Page 235: ...s LCD screen is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router If you are connecting the product wirelessly via EpsonNet Setup and you do not see the Wi Fi antenna icon with connection bars on your LCD screen make sure your product software was installed correctly If necessary reinstall your software Not...

Page 236: ... selected as the default printer Check if the selected printer port is correct Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function If you are connecting the product via Wi Fi Protected Setup ...

Page 237: ...lutions If paper does not feed for printing remove it from the rear feed slot or cassette Reload it then adjust the edge guides Make sure the paper stack is not above the arrow mark on the edge guides inside the cassette or rear feed slot Place the product on a flat surface and operate it in the recommended environmental conditions Be sure to insert the paper cassette all the way into your product...

Page 238: ...thick Load paper in the cassette printable side down Do not load binder paper with holes in the cassette Follow any special loading instructions that came with the paper Use long grain paper If you are not sure what type of paper you are using check the paper packaging or contact the manufacturer to confirm the paper specifications Parent topic Solving Paper Problems Related references Paper Jams ...

Page 239: ...he paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper or Media Type Settings Printing Software Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving ...

Page 240: ...indow and cancel any stalled print jobs On a Mac make sure the printer is not paused Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Entering a User ID and Password for Printing Using AirPrint Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not wor...

Page 241: ...ou are using Windows 7 close the Devices and Printers window before you print Make sure Quiet Mode is turned off Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for...

Page 242: ...ese folders ProgramData EPSON PRINTER Note If you do not see the ProgramData folder open the Organize menu and select Folder and search options In the window that appears click the View tab select Show hidden files folders and drives in the Advanced settings list and click OK 2 Right click the EPAUDF01 AUD file and select Delete 3 Restart your computer and try printing again Parent topic Solving P...

Page 243: ...ur document does not print correctly try these solutions If the file you are printing was created in an application that allows you to change the data format such as Adobe Photoshop make sure the settings in the application match the printer software settings EPS files created in binary format may not print correctly Try creating the file in ASCII format instead In Windows the product cannot print...

Page 244: ... under Hardware and Sound then right click the postscript driver for your product and select Properties 2 Click any tab to view and change the printer property settings Parent topic Solving PostScript Printing Problems Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages Inverted Image Too Many Copies Print Blank Pages ...

Page 245: ...sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software if available Run a print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected...

Page 246: ...e Windows Spooler Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Open print queue Right click the stalled print job click Cancel and click Yes Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your product name again i...

Page 247: ...lected the correct paper size on the control panel Make sure your paper is positioned correctly for feeding into the printer Slide the edge guides against the edges of the paper Make sure you selected the correct margins for your paper size in your printing program You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Co...

Page 248: ...n Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high spe...

Page 249: ...ns for your product Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product If you are printing on thick paper or envelopes turn on the Thick Paper setting from the control panel or select Thick Pape...

Page 250: ... surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Quality Adjustment Related references Paper Specifications Available Epson Papers Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Fain...

Page 251: ...ions Make sure you loaded the printable side of the paper correctly for your product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Adjust the print quality You may need to increase the image resolution or print a sm...

Page 252: ...ed tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting Additional Layout and Print Options Windows Selecting Printing Preferences Mac Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors try these solutions Make sure the paper type setting matches the paper you loaded Make sure the Black Grayscale or Grayscale setting is not se...

Page 253: ...zle Check Related references Available Epson Papers Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting Additional Layout and Print Options Windows Managing Color Mac Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Printing S...

Page 254: ...ndow select your product if necessary and click OK Then follow any on screen instructions 4 Restart your computer then re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your Product Software Uninstalling Product Software Mac In most cases you do not need to uninstall your product software before re insta...

Page 255: ...g support options Internet Support Visit Epson s support website at epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have ...

Page 256: ...and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Page 257: ...er Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications PostScript Fonts PCL Fonts PCL Mode 5 Symbol Sets Windows System Requirements To use your product and its software your computer should use one of th...

Page 258: ...pport Caribbean select your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson su...

Page 259: ...9 mm Legal 8 5 14 inches 216 356 mm Executive 7 25 10 5 inches 184 267 mm 13 19 inches 330 483 mm A3 11 7 16 5 inches 297 420 mm 11 17 inches 279 432 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and paper distributed by Epson Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Thick paper 25 lb 91 g m2 ...

Page 260: ...e Area Specifications Single sheets 1 Top bottom right left 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 93 inches 49 mm minimum 3 Reduced print quality area bottom 2 13 inches 54 mm minimum Envelopes ...

Page 261: ...After some ink is used for charging the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black Cyan Magenta Yellow Cartridge life Opened package 6 months Unopened package do not use if the ...

Page 262: ...rd Approx 77 8 lb 35 3 kg Printer with 3 optional cassettes and the optional cabinet Height Storage 41 6 inches 1056 mm Printing 48 8 inches 1240 mm Width Storage 30 4 inches 772 mm Printing 30 4 inches 772 mm Depth Storage 34 4 inches 873 mm Printing 34 4 inches 873 mm Weight without ink cartridges or power cord Approx 207 9 lb 94 3 kg Parent topic Technical Specifications Electrical Specificatio...

Page 263: ...s Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type SuperSpeed USB Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n complies with either IEEE 802 11 b...

Page 264: ...i 10BASE T IEEE802 3u 100BASE TX IEEE802 3ab 1000BASE T IEEE802 3az Energy Efficient Ethernet the connected device should be IEEE802 3az compliant Communication mode Auto 10Mbps Full duplex 10Mbps Half duplex 100Mbps Full duplex 100Mbps Half duplex Connector RJ 45 Use a category 5e or higher STP Shielded twisted pair cable to prevent risk of radio interference Security IEEE802 1X requires the conn...

Page 265: ...adio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement ...

Page 266: ...busSansNo2 Medium Bold Italic Bold Italic Arial Nimbus Roman No9 Medium Bold Italic Bold Italic Times New Roman Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica Nimbus Sans Narrow Medium Bold Oblique Bold Oblique Helvetica Narrow Palladio Roman Bold Italic Bold Italic Palatino URW Gothic Book Demi Book Oblique Demi Oblique ITC Avant Garde URW Bookman Light Demi Light Italic Demi Italic ITC B...

Page 267: ...ld Oblique CourierPS 3 Nimbus Roman No4 Medium Bold Italic Bold Italic CG Times 2 URW Classico Medium Bold Italic Bold Italic CG Omega 3 URW Coronet Coronet 3 URW Clarendon Condensed Clarendon Condensed 3 URW Classic Sans Medium Bold Italic Bold Italic Univers 2 URW Classic Sans Condensed Medium Bold Italic Bold Italic Univers Condensed 3 Antique Olive Medium Bold Italic Antique Olive 3 Garamond A...

Page 268: ...ok Oblique Demi Oblique ITC Avant Garde Gothic 3 URW Bookman Light Demi Light Italic Demi Italic ITC Bookman 3 URW Century Schoolbook Roman Bold Italic Bold Italic New Century Schoolbook 3 Nimbus Roman Medium Bold Italic Bold Italic Times 3 URW Chancery Medium Italic ITC Zapf Chancery Italic 3 Symbol Symbol 4 URW DingBats Wingdings 5 Dingbats ITC Zapf Dingbats 6 Standard Symbol SymbolPS 4 URW Davi...

Page 269: ...nical Specifications PCL Mode 5 Symbol Sets Your product can access a variety of symbol sets Many of these symbol sets differ only in the international characters specific to each language Note Since most software handles fonts and symbols automatically you may never need to adjust your product settings However if you write your own product control programs or if you use older software that cannot...

Page 270: ...9 8859 2 ISO 2N 1 2 3 9 Spanish 2S 1 2 3 ISO 8859 4 Latin 4 4N 1 2 3 Roman 9 4U 1 2 3 PsMath 5M 1 2 3 7 8 8859 9 ISO 5N 1 2 3 9 WiTurkish 5T 1 2 3 MSPublishin 6J 1 2 3 VeMath 6M 1 2 3 8859 10 ISO 6N 1 2 3 9 DeskTop 7J 1 2 3 Math 8 8M 1 2 3 7 8 Roman 8 8U 1 2 3 9 WiE Europe 9E 1 2 3 Pc1004 9J 1 2 3 8859 15ISO 9N 1 2 3 9 PcTk437 9T 1 2 3 Windows 9U 1 2 3 PsText 10J 1 2 3 ...

Page 271: ...cEur858 13U 1 2 3 VeUS 14J 1 2 3 PiFont 15U 1 2 3 PcE Europe 17U 1 2 3 Unicode 3 0 18N 1 2 3 7 8 WiBALT 19L 1 2 3 WiAnsi 19U 1 2 3 PcBlt775 26U 1 2 3 Pc866Cyr 3R 1 2 Greek8 8G 1 2 WinGrk 9G 1 2 WinCyr 9R 1 2 Pc851Grk 10G 1 2 ISOCyr 10N 1 2 9 Pc8Grk 12G 1 2 ISOGrk 12N 1 2 Pc866Ukr 14R 1 2 Hebrew7 0H 1 7 8859 8 ISO 7H 1 7 Hebrew8 8H 1 7 Pc862Heb 15H 1 7 ...

Page 272: ...classification PC 862 Hebrew 15Q 1 7 Arabic8 8V 8 HPWARA 9V 8 Pc864Ara 10V 8 Symbol 19M 4 Wingdings 579L 5 ZapfDigbats 14L 6 OCR A 0O 10 OCR B 1O 11 OCR B Extension 3Q 11 Code3 9 0Y 12 EAN UPC 8Y 13 Parent topic Technical Specifications ...

Page 273: ...on Safety Instructions LCD Screen Safety Instructions Parent topic Notices General Printer Safety Instructions Be sure to follow all warnings and instructions marked on the printer Use only the type of power source indicated on the printer s label Use only the power cord that comes with the printer Use of another cord may cause fires or shock Do not use the cord with any other equipment Make sure ...

Page 274: ...gh the slots Keep the printer away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not touch the flat white cable inside the printer Do not move the print head by hand this may damage the printer Do not spill liquid on the printer and do not handle the printer with wet hands Do not use aerosol products that contain flammable g...

Page 275: ...remove or tear the label on the cartridge this can cause leakage Do not remove the transparent seal from the bottom of the cartridge This may cause the cartridge to become unusable Do not break the hooks on the side of the cartridge when removing it from the packaging Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Do not shake cartridges too vigorousl...

Page 276: ...sharp object such as a pen or your fingernail to operate the LCD screen If the LCD screen chips or cracks do not touch or attempt to remove the broken pieces contact Epson for support Do not subject your product to sudden changes in temperature or humidity this may cause condensation to develop inside the LCD screen and degrade its performance Parent topic Important Safety Instructions FCC Complia...

Page 277: ...es any dispute claim controversy or action between you and Epson arising out of or relating to this Agreement Epson branded products hardware and including any related software or other transaction involving you and Epson whether in contract warranty misrepresentation fraud tort intentional tort statute regulation ordinance or any other legal or equitable basis DISPUTE DOES NOT INCLUDE IP CLAIMS o...

Page 278: ...S A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS OR CLASS ARBITRATIONS CLASS ACTION LAWSUITS CLASS WIDE ARBITRATIONS PRIVATE ATTORNEY GENERAL ACTIONS AND ANY OTHER PROCEEDING WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED ACCORDINGLY UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION AN ARBIT...

Page 279: ...he arbitration the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount if any to which you or Epson is entitled The discovery or exchange of non privileged information relevant to the Dispute may be allowed during the arbitration c Arbitration Fees Epson shall pay or if applicable reimburse you for all JAMS filings and arbit...

Page 280: ... not affirmatively assent to the applicable amendment you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 or resolve disputes as provided for in Section 1 7 if you timely elected to opt out when you first assented to this Agreement 1 9 Severability If any provision in this Section 1 is found to be unenforceable that provision s...

Page 281: ...difications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson...

Page 282: ...ay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2018 Epson America Inc 4 18 CPD 55207 Parent topic Copyright Notice ...

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