Others
The control panel display keeps
turning off.
o
Is the printer in sleep mode?
Sleep mode is exited if a print job is received or the
screen of the control panel is touched. The delay
before entering sleep mode can be changed from the
Basic Settings menu.
U
“General Settings - Basic Settings” on page 143
Color ink runs out quickly even when
printing in the Black&White mode or
when printing black data.
o
Color ink may be consumed even if in printing
in black and white mode, or printing black
data.
o
Color ink is also consumed during the print
head cleaning process.
When performing
Head Cleaning
or
Powerful
Cleaning
, ink of all colors will be consumed even if
black and white mode is selected.
The paper is not cut cleanly.
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U
“Replacing the Cutter” on page 189
A light is visible inside the printer.
o
This is not a failure.
The light is a light inside the printer.
The administrator password has been
lost
o
Should you forget the administrator password,
contact your dealer or Epson Support.
Print head is automatically cleaned
o
To ensure print quality, the printer may automatically
perform head cleaning when the printer is turned on
or before starting printing.
The printer turned off due to a power
cut
o
Turn off the printer, and then turn it back on.
When the printer is not turned off normally, the print
head may not be capped correctly. If the print head is
left uncapped for a long time, the print quality may
decline.
When you turn on the printer, capping is performed
automatically after a few minutes.
Copying or Scanning Problems
(SC-T5400M Series Only)
Lines Appear on Scanned or Copied
Documents
Follow the steps below to clean the inside of the scanner.
Dust or dirt that is inside the scanner (particularly on
the glass surface or white board) may cause unwanted
lines or marks on copy results and scanned images.
If the rollers or the scanner's glass surface is very dirty,
use the optional cleaning kit. Add a small amount of
cleaner to the cleaning cloth and wipe off the dirt.
U
“Options and Consumable Products” on
SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide
Problem Solver
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