Epson C11C456021 - Stylus Photo 960 Color Inkjet Printer, Basic Manual

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Solving Problems
81
Paper Problems
Paper doesn’t eject fully or is
wrinkled.
■
If the paper doesn’t eject fully,
you may have set the wrong
paper size. Press the
m paper
button to eject the paper, then
select the correct paper size.
■
If it’s wrinkled when it ejects,
the paper may be damp or too
thin. Load new paper.
Paper sheets don’t feed correctly
or jam in the printer.
■
If paper doesn’t feed or multiple
pages feed, remove it from the
sheet feeder. Fan the edges of
the sheets, reload them against
the right side of the feeder, and
slide the edge guide snugly, but
not too tightly, against the
paper. Don’t load paper above
the arrow on the left edge guide.
■
If paper jams, press the m paper
button. If necessary, open the
cover and remove any jammed
or torn pieces. Load new paper
and press the
m paper button.
You can also set the adjust lever
to the
!
position, pull out the
jammed paper, and then return
the lever to the
m position.
Heavy stock doesn’t feed correctly
or jams in the printer.
Follow the steps on page 54 to use
the front sheet feeder.
Roll paper doesn’t feed correctly
or jams in the printer.
.
■
Cut the end of the paper
straight across. If it’s cut
diagonally, the paper won’t feed
smoothly.
■
If the roll paper end is curled,
place the end inside a folded
sheet of paper and roll it
backwards against the curl.
■
Make sure the paper is loaded in
the roll paper feeder, not the
sheet feeder; see page 35.
■
As you load the paper, gently
hold it in the roll paper feeder
with your hand; don’t force the
paper into the feeder.
■
Select
Roll
or
Roll Paper
as the
Paper Source in your print
settings. Otherwise, too much
paper will feed.
■
If extra paper feeds, press the
z
roll paper button for three
seconds to rewind the paper
(repeat if necessary to back it all
the way out). If the
m
paper
light is on, press the
m
paper
button to turn it off. Reload the
paper as described on page 35.
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