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Paper doesn’t feed correctly or jams
in the printer.
■
If paper doesn’t feed, remove it
from the sheet feeder, reload it
against the right edge, then slide the
left edge guide against the paper.
■
If multiple pages feed at once,
remove the stack from the sheet
feeder, fan the edges to separate the
sheets, and carefully reload it. Make
sure the paper lies flat against the
paper support.
■
If paper jams, press the
m
paper
button for several seconds to clear
the jam. If that doesn’t work, turn
off the printer and gently pull the
paper forward (toward the output
tray) to pull it out. Reload the
paper and press the
m
paper button
to resume printing.
If your paper jams frequently:
■
Use new, smooth, high-quality
paper, loaded printable side up.
■
Don’t load paper above the arrow
mark on the left edge guide.
■
If you’re printing on both sides of
the paper, try loading fewer sheets.
■
Place the paper against the right
edge and slide the left edge guide
against it, but not too tightly.
Solving Miscellaneous
Printout Problems
The image is inverted.
Turn off
Flip Horizontal
in the printer
software or the mirror setting in your
application.
The printer prints blank pages.
■
Make sure your printer is selected
in your application, or as the active
printer in the Macintosh Chooser.
■
The print head nozzles may need
cleaning. See page 23.
The margins are incorrect.
■
Make sure the paper settings in
your printer software are correct for
your paper size. See the on-screen
Reference Guide
for instructions.
■
See your software documentation
for instructions on choosing the
correct margins for your paper size.
The margins must be within the
printable area of the page. See
“Printer Specifications” in your
on-screen
Reference Guide
.
Image size or position is incorrect.
Make sure paper and layout options are
set correctly.
