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Epson B11B252204, User Manual

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Epson B11B252204 User Manual Download Page 86

86

Cannot Access an Accounting Service

If you cannot access an accounting service, try these solutions:

• Make sure the login information you entered for the accounting service is correct.

• Make sure the accounting service is not down for system maintenance. Check the accounting service

website for more information.

• Make sure the desktop accounting service and its company file are opened on your computer.

Parent topic:

Solving Invoice/Receipt Manager Problems

Cannot Import Invoice/Receipt Database

If you cannot import an invoice/receipt database, make sure the Epson ScanSmart software version
installed on your computer is up to date. Run Epson Software Updater or visit the Epson support website
for your product.

Parent topic:

Solving Invoice/Receipt Manager Problems

License Key is Disabled

If you have problems entering a license key, try these solutions:

• Make sure the license key is valid and correctly entered.

• The license key is only available for one scanner. Make sure you selected the correct scanner.

• If you need to replace your scanner under warranty, Epson can issue you a new license key. Contact

Epson Support if you have trouble with the new license key.

Parent topic:

Solving Invoice/Receipt Manager Problems

Related tasks

Changing the Scanner

Uninstall Your Scanner Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.

Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - Mac

Parent topic:

Solving Problems

Summary of Contents for B11B252204

Page 1: ...RR 60 RR 70W User s Guide ...

Page 2: ......

Page 3: ...riginal Specifications 22 Plastic Card Specifications 22 Wi Fi Networking 24 Network Security Recommendations 24 Connecting to an Existing Wi Fi Network 25 Manually Connecting to a Wi Fi Network 26 Wi Fi Protected Setup WPS 26 Using WPS to Connect to a Network 26 Using WPS PIN Mode to Connect to a Network 27 Direct Wi Fi Mode Setup 28 Enabling a Direct Wi Fi Connection 29 Disabling Wi Fi 29 Restor...

Page 4: ... or Exporting Receipts to Quicken 55 Saving Receipt Data as a TurboTax File 56 Saving Invoice or Receipt Data as a CSV File 57 Scanning Invoices or Receipts as an Image File 57 Selecting Invoice Receipt Manager Settings 58 Exporting or Importing the Invoice Receipt Database 58 Changing Column Settings 59 Changing Currency and Language Settings 60 Importing Categories from QuickBooks or Quicken 62 ...

Page 5: ...table Text OCR 83 Ripple Patterns Appear in an Image 84 Spots or Lines Appear in All Scanned Images 84 Straight Lines in an Image Appear Crooked 84 Scanned Image is Cropped 84 Resetting the Epson Scan 2 Settings 85 Solving Invoice Receipt Manager Problems 85 Cannot Access an Accounting Service 86 Cannot Import Invoice Receipt Database 86 License Key is Disabled 86 Uninstall Your Scanner Software 8...

Page 6: ...ructions RR 70W 98 Restrictions on Copying 98 Default Delay Times for Power Management for Epson Products 99 Binding Arbitration and Class Waiver 99 Trademarks 102 Copyright Notice 103 libTIFF Software Acknowledgment 103 A Note Concerning Responsible Use of Copyrighted Materials 104 Copyright Attribution 104 ...

Page 7: ...7 RR 60 RR 70W User s Guide Welcome to the RR 60 RR 70W User s Guide For a printable PDF copy of this guide click here ...

Page 8: ...arging the Battery RR 70W Scanner Parts Locations See these sections to identify the parts on your scanner Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Accessories Parent topic Scanner Basics Scanner Parts Note The illustrations show the RR 60 but the parts are the same for the RR 70W 1 Input slot 2 Loophole 3 USB port ...

Page 9: ...9 Parent topic Scanner Parts Locations Scanner Buttons and Lights RR 60 1 start button 2 automatic feeding mode light 3 Ready light RR 70W ...

Page 10: ...ories from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Part Part number Carrier sheet for portable scanners B12B819451 Maintenance sheet kit 2 B12B819481 Parent topic Scanner Parts Locations Changing the Power Save Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode...

Page 11: ...n Software folder and select Epson Scan 2 Utility 2 Click the Power Save tab You see a screen like this 3 Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting 4 Select a power off timer setting for the Battery or USB power setting RR 70W 5 Click Set 6 Close the Epson Scan 2 Utility Parent topic Scanner Basics ...

Page 12: ...ect the scanner to the computer using the micro USB cable that came with the scanner 3 Slide the power switch to turn on the scanner The battery light flashes and shows the battery level while the battery is charging When charging is complete the battery level is shown as full If the scanner is off when charging completes the battery light turns off Note The battery takes about 3 5 hours to fully ...

Page 13: ... in the Input Slot You can load an original that meets the document specifications in the input slot Caution Do not load photos or valuable original documents or artwork directly into the scanner This may wrinkle or damage the original Note Photos scanned using a document scanner may not have the same color depth as the original Use a flatbed photo scanner for best results Note The illustrations s...

Page 14: ...14 For standard size originals slide your original into the input slot against the left side as shown until it meets resistance Make sure the printed side is faceup and top edge first ...

Page 15: ...into the input slot against the left side as shown until it meets resistance Make sure the printed side is faceup and top edge first Set the paper size in the scanning program and support the original as it enters into and ejects from the scanner ...

Page 16: ...16 For receipts support the original by hand and load it into the input slot against the left side as shown until it meets resistance Make sure the printed side is faceup and top edge first ...

Page 17: ...e as shown until it meets resistance Make sure the side you want to scan is faceup and the flap is facing either the right or left side For envelopes with the flap on the shorter side load the envelope with the flap side last Caution Do not load envelopes with adhesives on them ...

Page 18: ...s resistance Make sure the printed side is faceup Caution Do not load plastic cards vertically or at an angle For irregularly shaped originals use an optional carrier sheet part number B12B819451 Make sure the illustration on the front edge of the carrier sheet is faceup with the original faceup against the left ...

Page 19: ... slot against the left side as shown until it meets resistance Note Only use the carrier sheet designed for your scanner If the carrier sheet is scratched or has been scanned more than 3 000 times stop using it and obtain a new one Parent topic Loading Originals ...

Page 20: ...e Paper size Paper weight Plain paper Fine paper Recycled paper Letter 8 5 11 inches 216 279 mm 9 to 72 lb 35 to 270 g m Legal 8 5 14 inches 216 356 mm A4 8 3 11 7 inches 210 297 mm A5 5 8 8 2 inches 148 210 mm B5 7 2 10 1 inches 182 257 mm B6 5 7 2 inches 128 182 mm A6 4 1 5 8 inches 105 148 mm A7 2 9 4 1 inches 74 105 mm A8 2 1 2 9 inches 52 74 mm 12 to 72 lb 46 to 270 g m Long paper Width 2 0 t...

Page 21: ...with sticky notes attached Ripped originals Originals with carbon paper backing Perforated originals Booklets Non paper originals such as clear files fabric and metal foil Originals with glue attached Heavily wrinkled or curled originals Transparent originals such as overhead projector film Originals with wet ink You can only scan these originals by using the carrier sheet Note Photos scanned usin...

Page 22: ...meets these specifications in your scanner Paper type Paper size Paper thickness Envelopes 4 72 9 25 inches 120 235 mm 3 62 6 50 inches 92 165 mm 0 015 inch 0 38 mm or less Irregularly shaped original in carrier sheet Up to A4 8 3 11 7 inches 210 297 mm 0 012 inch 0 3 mm or less excluding the thickness of the carrier sheet Parent topic Loading Originals Plastic Card Specifications You can load 1 p...

Page 23: ...23 Parent topic Loading Originals ...

Page 24: ... router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to security threats Instead connect it to a router...

Page 25: ... router The wireless router can be connected to your computer over a wireless or wired network 1 Epson scanner 2 Wireless router 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router Manually Connecting to a Wi Fi Network Wi Fi Protected Setup WPS ...

Page 26: ...ting Wi Fi Network Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router you can quickly connect your scanner to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router If there is no hardware button there may be a WPS setting in the software for the device Check your network product documentation f...

Page 27: ...sly connection has failed Restart the scanner and router move them closer together and repeat these steps to try again Parent topic Wi Fi Protected Setup WPS Using WPS PIN Mode to Connect to a Network If you have a WPS enabled wireless router that supports PIN mode you can use Wi Fi Protected Setup WPS PIN mode to connect your scanner to the network 1 Follow the instructions on the Start Here shee...

Page 28: ...i Fi and Wi Fi AP lights on the scanner stay on the scanner is connected to the network Parent topic Wi Fi Protected Setup WPS Direct Wi Fi Mode Setup You can set up your scanner to communicate directly with your computer or another device without requiring a wireless router If your product is not already connected to a wireless network it enters access point mode and the scanner itself acts as th...

Page 29: ...sword shown on the label on the bottom of the scanner The computer connects to the scanner s wireless network If the connection is unsuccessful make sure you entered the password correctly Parent topic Direct Wi Fi Mode Setup Disabling Wi Fi You may need to disable your product s Wi Fi if you need to solve a problem with your network connection Note Before disabling Wi Fi make a note of any networ...

Page 30: ...default network settings are restored when the lights stop flashing Parent topic Direct Wi Fi Mode Setup Epson DocumentScan App for iOS Android You can use the Epson DocumentScan app to scan from a network scanner to an iOS or Android device over a direct Wi Fi connection RR 70W For more information about Epson DocumentScan search for the app on the App Store iOS or Google Play Android Parent topi...

Page 31: ...riginal into the scanner 2 Start the scan by doing one of the following Press the start button on the scanner Epson ScanSmart automatically opens on your computer and the scan job begins Note You can change the scanning button default in the Settings menu Open Epson ScanSmart on your computer Do one of the following Windows 10 Click Epson Software Epson ScanSmart Windows 8 x Navigate to the Apps s...

Page 32: ...32 You see a screen like this 3 Select the scan option The scan job begins and your original feeds through the scanner When scanning is complete you see a screen like this ...

Page 33: ...ages to combine two selected images into one image 5 When you are finished reviewing the scanned images click Next You see a screen like this 6 Select an option to save send or print the scanned images See the links below Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Saving a Scan as a Microsoft Office Format File Parent topic Scanning Related tasks Cust...

Page 34: ...can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language Select the folder on your computer in which to save the file 4 Click Save Parent topic Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment Note Your email a...

Page 35: ...e the settings as follows The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer make sure the checkbox ...

Page 36: ...y be prompted to enter an authentication code 4 Change the settings as follows Select the folder in your account where you want to send the document The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical C...

Page 37: ...ike this 3 Change the settings as follows Select the Epson printer and change the print settings if necessary Select the number of copies you want to print If you also want to save a copy of the scanned image to your computer click the checkbox The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety o...

Page 38: ...re your originals are scanned and reviewed See the link below 2 In the Select Action window click one of the save to options Note A first time prompt may appear asking you to download a Microsoft Office plug in Click Yes and follow any on screen instructions You see a screen like this 3 Change the settings as follows The document type and scan date for the file name are automatically detected You ...

Page 39: ...can Settings Changing the File Name Settings Changing the Save Settings Save Settings Customizing Action Icons Parent topic Scanning Changing the Scanner If you are using more than one scanner you can change the scanner that you are using with your computer Note A scanner connected to your computer via USB takes priority over a scanner with a Wi Fi connection 1 On the main Epson ScanSmart screen c...

Page 40: ... scanner you want to use with your computer and click OK Parent topic Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution document size and more 1 Click the Settings button ...

Page 41: ...41 You see a screen like this 2 On the Scanner Settings tab click Scan Settings ...

Page 42: ...42 You see a screen like this 3 Change the settings as necessary and click Save Parent topic Selecting Epson ScanSmart Settings ...

Page 43: ...43 Changing the File Name Settings You can change the default file naming method for your scans 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...

Page 44: ...detect the subject and date and add them to the file name You can enter a file name that will be used if OCR cannot detect the subject Select the OCR language Select the date format 4 Click Close Parent topic Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans 1 Click the Settings button ...

Page 45: ...45 You see a screen like this 2 Click the Save Settings tab ...

Page 46: ...ttings Save Settings You can change the settings for how scanned images are saved as PDFs or JPEGs PDF Options Setting Options Description General Generate PDF A File Creates a PDF that conforms to PDF A 1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options ...

Page 47: ...les to the image TIFF Options Setting Options Description Byte Order Windows only Windows Macintosh Specifies the operating system format in which the scanned image is saved Compression Specifies the compression format and level for Color Grayscale and B W images The file size increases with higher quality Embed ICC Profile Windows only Allows you to add ICC profiles to the image Parent topic Sele...

Page 48: ...48 You see a screen like this 2 Click the Customize Actions tab ...

Page 49: ...e Parent topic Selecting Epson ScanSmart Settings Scanning Using Invoice Receipt Manager See these sections to start scanning invoices and receipts Scanning Receipts and Using Receipt Manager Parent topic Scanning Scanning Receipts and Using Receipt Manager You can scan receipts and manage the data in Receipt Manager 1 Load your original receipts into the scanner 2 Press the start button on the sc...

Page 50: ...ike this 3 You can review or reorder the scanned images as follows Select Scan to scan more receipts Select Delete to delete selected scanned images Select Rotate Right to rotate scanned images Select Crop to crop the selected image Select Stitch Images to combine two selected images into one image 4 When you are finished reviewing the scanned images click Next ...

Page 51: ...51 You see a screen like this 5 Click Manage Invoices Receipts You see a screen like this ...

Page 52: ... you want to combine Note You cannot separate receipts once they are combined You must delete and re scan them if you need to separate them Select Duplicate to duplicate receipts You can only duplicate one receipt at a time Make sure the receipt you want to duplicate is selected Select Repeat OCR and select a language if the data fields were not populated Note Some fields may need to be entered ma...

Page 53: ...s a CSV File Scanning Invoices or Receipts as an Image File Parent topic Scanning Using Invoice Receipt Manager Related references Characters are not Recognized During Conversion to Editable Text OCR Exporting Invoices or Receipts to QuickBooks Online You can export invoice or receipt data to QuickBooks Online Note Make sure you have a current QuickBooks account and your login information is avail...

Page 54: ...ne into Invoice Receipt Manager select the checkbox The invoice or receipt data is exported to QuickBooks Online Parent topic Scanning Receipts and Using Receipt Manager Exporting Invoices or Receipts to QuickBooks Desktop You can export invoice or receipt data to QuickBooks Desktop Windows only Note Make sure the QuickBooks Desktop software is installed and opened on your computer 1 Make sure you...

Page 55: ...ata such as vendors or payment methods from QuickBooks Desktop into Invoice Receipt Manager select the checkbox The invoice or receipt data is exported to QuickBooks Desktop Parent topic Scanning Receipts and Using Receipt Manager Saving or Exporting Receipts to Quicken You can save receipt data as a QIF file or export it for use in Quicken Note Invoice data cannot be saved or exported in Quicken ...

Page 56: ...eviously saved on your computer The scanned receipt data is saved or exported Parent topic Scanning Receipts and Using Receipt Manager Saving Receipt Data as a TurboTax File You can save receipt data as a TurboTax file Note Invoice data cannot be saved or exported in TurboTax 1 Make sure your receipts are scanned and reviewed See the link below Note The tax category needs to be selected for each r...

Page 57: ...port and Save window click CSV File 3 Choose the folder on your computer where you want to save the CSV file and click Save Parent topic Scanning Receipts and Using Receipt Manager Scanning Invoices or Receipts as an Image File You can save scanned invoices or receipts as an image file 1 Make sure your invoices or receipts are scanned and reviewed See the link below 2 In the Export and Save window...

Page 58: ...t Database Changing Column Settings Changing Currency and Language Settings Importing Categories from QuickBooks or Quicken Parent topic Scanning Exporting or Importing the Invoice Receipt Database You can export or import the invoice receipt database This is useful if you change computers Note Make sure each computer has the same version of Epson ScanSmart installed 1 Click the Settings button in...

Page 59: ...er Click Import to import an invoice receipt database Choose the file that was created when you exported the database The current database is overwritten 4 Click Close Parent topic Selecting Invoice Receipt Manager Settings Related tasks Scanning Receipts and Using Receipt Manager Changing Column Settings You can choose which columns are displayed in the receipt list 1 Click the Settings button in...

Page 60: ...s up or down in the display order you want 3 Click Close Parent topic Selecting Invoice Receipt Manager Settings Related tasks Scanning Receipts and Using Receipt Manager Changing Currency and Language Settings You can change the currency and OCR language for data in Invoice Receipt Manager 1 Click the Settings button in Invoice Receipt Manager ...

Page 61: ...61 You see a screen like this 2 Click the Currency and Language tab ...

Page 62: ...g Invoice Receipt Manager Settings Related tasks Scanning Receipts and Using Receipt Manager Importing Categories from QuickBooks or Quicken You can import categories from QuickBooks Online QuickBooks Desktop or Quicken to use in Invoice Receipt Manager 1 Click the Settings button in Invoice Receipt Manager ...

Page 63: ...63 You see a screen like this 2 Click the Manage Item List tab ...

Page 64: ...ing service Parent topic Selecting Invoice Receipt Manager Settings Scan Resolution Guidelines The resolution setting in your scanning software measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution raises the amount of detail captured but comes with the following disadvantages Larger file sizes It takes longer to scan your originals send recei...

Page 65: ...etting in your scanning software Increase the resolution by the same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the resolution setting to 600 dpi You will scan the image at 100 or smaller size Select the resolution setting based on how you will use the scanned image Em...

Page 66: ...eansers Note If the outer case still requires additional cleaning use a slightly damp cloth to wipe the outer case Then wipe the case with a soft dry cloth Parent topic Cleaning and Transporting Your Scanner Cleaning Inside Your Scanner Clean your scanner regularly using the dry cleaning sheet that came with your scanner Dust on the scanning surface can cause spots or lines in your scanned images ...

Page 67: ...can 2 Utility Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Mac Open the Applications folder click Epson Software and click Epson Scan 2 Utility 4 Click Maintenance 5 Click Cleaning Note Make sure the cleaning sheet is inserted into the product before clicking Cleaning o...

Page 68: ...f you notice any of the following image quality problems you can calibrate the scanner using the calibration sheet that came with it Scanned images are blurry Scanned colors differ from the colors in the original Scanned images are darker or lighter than the original Scanned images contain vertical lines Note The illustration shows the RR 60 but the steps are the same for the RR 70W 1 Turn on the ...

Page 69: ...e scanner does not improve the image quality contact Epson for support Parent topic Cleaning and Transporting Your Scanner Transporting Your Scanner If you need to ship your product transport it a long distance or store it for an extended period prepare it for transportation as described here 1 Turn off the scanner RR 70W 2 Disconnect the USB cable if connected 3 Place the scanner in its original ...

Page 70: ...70 scanner can be damaged by a strong impact depending on how your checked luggage is handled at the airport Parent topic Cleaning and Transporting Your Scanner ...

Page 71: ...s Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Solving Invoice Receipt Manager Problems Uninstall Your Scanner Software Where to Get Help U S and Canada Scanner Light Status You can often diagnose problems with your scanner by checking its lights RR 60 1 Ready light ...

Page 72: ...ware update fails and the scanner enters recovery mode update the firmware again using a USB connection Disconnect and re connect the USB cable to the computer If this does not solve the problem the scanner may be malfunctioning or the light source in the scanner unit may need to be replaced Contact Epson for support RR 70W 1 Wi Fi light 2 Wi Fi AP light 3 battery light 4 Error status light 5 Read...

Page 73: ...ware over a network connection Contact Epson for instructions on updating the firmware again The error status light shows the letter P and the ready light is orange The scanner has started in recovery mode Connect the computer and the scanner with a USB cable during recovery mode you cannot update the firmware over a network connection Contact Epson for instructions on updating the firmware again ...

Page 74: ...another computer is connected by USB disconnect it If you are using a Mac computer make sure you select the network that has priority on it Parent topic Solving Problems Related references Original Jams in Scanner Where to Get Help U S and Canada Related tasks Loading Originals in the Input Slot Charging the Battery RR 70W Related topics Scanning Wi Fi Networking Solving Scanning Problems Check th...

Page 75: ...urely connected to the scanner and the computer Connect the scanner directly to the computer The scanner may not work properly when connected through a USB hub If the scanner is running on the battery under temperatures that are too low or too high the scanner will not turn on Use the scanner within the operating temperature range RR 70W Make sure the battery has enough power RR 70W Make sure the ...

Page 76: ...s Change and select the scanner you want to use Make sure your scanner is not connected to another computer via USB A USB connection takes priority over a Wi Fi connection Make sure Epson ScanSmart and Epson Scan 2 are installed correctly Reinstall the software if necessary Parent topic Solving Scanning Problems Related references Scanner Light Status Related tasks Customizing Action Icons Scannin...

Page 77: ... A USB connection takes priority over a Wi Fi connection If another computer is connected by USB disconnect it If you are using a Mac computer make sure you select the network that has priority on it Parent topic Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Related tasks Uninstalling Scanner Software Windows Uninstalling Scanner Software Mac Orig...

Page 78: ...per gets stuck in the roller and remains inside the scanner carefully remove it with a pair of tweezers in the direction of the output slot If you cannot remove it contact Epson for support 2 Carefully follow all loading instructions when you reload your original Parent topic Solving Scanning Problems Related references Original Document Specifications Receipt Specifications Special Original Speci...

Page 79: ... USB 1 1 ports If you are using a USB 2 0 port with the scanner make sure it meets the system requirements Scanning may take longer if the battery is low Charge the battery from a computer with a USB connection RR 70W Parent topic Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Cannot Send Scans to a Cloud Service If you cannot send a scan to a clou...

Page 80: ...e on your wireless router or access point If you see the message Network product is not available currently being used by user there may be a communication error between the scanner and computer Restart the scanner If the Firewall function is active the scanner may not be discovered by the Epson Scan 2 Utility Open the Epson Scan 2 Utility enter the IP address for your scanner and click Add If the...

Page 81: ...iver or network address in your firewall or anti virus software Check to see if access restrictions such as MAC address filtering are set on the router If access restrictions are set add your scanner s MAC address to your router s address list To obtain your scanner s MAC address check the label on the back or bottom of your scanner Then follow the instructions in your router documentation to add ...

Page 82: ... thin original appears in your scanned image make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2 You can also select the Remove Background setting in Epson Scan 2 Note If you select Color as the Image Type setting you can change the level from Standard to High to remove more of the background If the image is still visible ...

Page 83: ...ty Problems Related tasks Changing the Scan Settings Characters are not Recognized During Conversion to Editable Text OCR If characters in your scanned images are not recognized during OCR conversion try these solutions Make sure your original is loaded straight on your product Use an original with clear text Adjust these Epson Scan 2 settings if available and try scanning again Select the correct...

Page 84: ...ning sheet Calibrate the scanner using a calibration sheet Make sure the surface of your original is clean Avoid scanning in direct sunlight Note If you are scanning a plastic card with a shiny surface a line may appear in the scan Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Calibrating Your Scanner Straight Lines in an Image Appear Crooked If str...

Page 85: ...lity Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Utility Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 Utility 2 Click the Other tab 3 Click Reset Note If resetting the Epson Scan 2 settings does not solve your problem uninstall y...

Page 86: ...r or visit the Epson support website for your product Parent topic Solving Invoice Receipt Manager Problems License Key is Disabled If you have problems entering a license key try these solutions Make sure the license key is valid and correctly entered The license key is only available for one scanner Make sure you selected the correct scanner If you need to replace your scanner under warranty Eps...

Page 87: ...ect the scanner software program and click Uninstall Change 5 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your scanner software does not solve a problem contact Epson Parent topic Uninstall Your Scanner Software Uninstalling Scanner Software Mac In most cases you do not need to uninstall your scanner software before re install...

Page 88: ...d utilities and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then...

Page 89: ...sories at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase accessories from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Page 90: ...ications Network Interface Specifications RR 70W Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S epson ca support Canada or latin epson com support Caribbean...

Page 91: ... feed simplex single sided color A4 Letter size Photoelectric device CIS Effective pixels 5100 8400 pixels at 600 dpi maximum 2550 21600 pixels at 300 dpi maximum long paper Document size Maximum 8 5 72 inches 215 9 1828 8 mm Documents scanned at 301 dpi or more up to 8 5 14 inches 215 9 355 6 mm Minimum 2 2 inches 50 8 50 8 mm Paper input Faceup loading Paper output Faceup ejection Paper capacity...

Page 92: ...ite 16 bits per pixel internal 1 bit per pixel external Interface One USB 2 0 port Hi Speed IEEE802 11b g n RR 70W You cannot use a USB and network connection at the same time RR 70W Light source RGB LED Parent topic Technical Specifications Dimension Specifications Height 1 4 inches 34 3 mm Width 10 7 inches 272 mm Depth 1 9 inches 47 mm Weight RR 60 0 6 lb 270 g RR 70W 0 7 lb 300 g Parent topic ...

Page 93: ... 5 A RR 60 Operating 2 3 W approximately Ready mode 1 1 W approximately Sleep mode 0 5 W approximately Power off mode 0 1 W or less RR 70W connected via USB Operating 2 7 W approximately Ready mode 1 6 W approximately Sleep mode 1 2 W approximately Power off mode 0 2 W or less RR 70W connected via Wi Fi with fully charged battery Operating 3 1 W approximately Ready mode 2 5 W approximately Sleep m...

Page 94: ...age 13 to 140 F 25 to 60 C Humidity non condensing Operating 10 to 85 RH Storage 10 to 90 RH Operating conditions Ordinary office or home conditions Note Avoid operating the scanner in direct sunlight near a strong light source in locations subject to high temperatures or in extremely dusty conditions Parent topic Technical Specifications Network Interface Specifications RR 70W Wireless LAN standa...

Page 95: ...95 Maximum radio frequency power transmitted 20 dBm EIRP Note AP mode connection and Wi Fi connection can be used at the same time Parent topic Technical Specifications ...

Page 96: ...e with wet hands When connecting this product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Do not insert objects into any opening as they may touch dangerous voltage points or short out parts Beware of electrica...

Page 97: ...t the end If you are not going to use the product for a long period unplug the USB cable from the computer Unplug the scanner and the USB cable and refer servicing to qualified service personnel under the following conditions Liquid has entered the scanner the scanner has been dropped or the case has been damaged the scanner does not operate normally or exhibits a distinct change in performance Do...

Page 98: ...battery could leak or the protection circuit in the battery could be damaged As a result the battery could become hot emit smoke rupture or catch fire Do not use or place the product in temperatures exceeding 140 F 60 C such as near a fire or a heater Otherwise the plastic separator could melt and the individual cells could short circuit As a result the battery could become hot emit smoke rupture ...

Page 99: ...tes between you and Epson The term Dispute is meant to have the broadest meaning permissible under law and includes any dispute claim controversy or action between you and Epson arising out of or relating to this Agreement Epson branded products hardware and including any related software or other transaction involving you and Epson whether in contract warranty misrepresentation fraud tort intenti...

Page 100: ...e small claims court of your state or municipality if the action is within that court s jurisdiction and is pending only in that court 1 5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING INCLUDING WITHOUT LIMIT...

Page 101: ...propriate filing fee to JAMS 500 North State College Blvd Suite 600 Orange CA 92868 U S A iii Send one copy of the Demand for Arbitration to the other party same address as the Dispute Notice or as otherwise agreed by the parties b Hearing Format During the arbitration the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount ...

Page 102: ...mendments to the dispute resolution procedure and class action waiver provisions other than a change to Epson s address in this Agreement Epson will obtain your affirmative assent to the applicable amendment If you do not affirmatively assent to the applicable amendment you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 or res...

Page 103: ...urred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consum...

Page 104: ... EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concer...

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