Epson B107011F - GT 10000, User Manual

Page: 92 / 133

86
Solving Problems
■
If you’re using a network
scanner, the scanner may have
timed out. Check the time out
setting on the EPSON TWAIN
Pro Network window and
increase the value, if necessary.
If you’re using an optional
automatic document feeder
■
Make sure the unit is correctly
installed and connected to the
scanner’s ADF interface.
■
Make sure you’re selecting the
correct Document Source
setting.
■
Make sure your automatic
document feeder is closed (lying
flat against the document table).
■
If paper is jammed in your
automatic document feeder, see
“Fixing Paper Jams” on page 94.
If you installed a ZIP drive
Your ZIP drive may be interfering
with your scanner. Disable your
ZIP drive, then try using the
scanner. Check your System Device
Manager in the Control Panel. For
Windows NT 4.0, check SCSI
Adapters in the Windows Control
Panel.
Software Problems
You can’t start EPSON TWAIN
Pro
■
Make sure the scanner’s
READY light is on.
■
Make sure your cable is securely
connected to both the scanner
and computer.
■
Try a different cable. Restart
your computer after you change
the cable.
■
Don’t turn the scanner off and
on while you’re using
your computer; an error may
occur. Turn both the scanner
and computer off, then turn on
the scanner before you turn on
the computer.
■
Make sure the SCSI interface
board and software are installed
correctly in your computer.
■
Check that your system
recognizes your scanner and
SCSI board. Check your System
Device Manager in the Control
Panel. For Windows NT 4.0,
check SCSI Adapters in the
Windows Control Panel.
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