96
Solving Problems
Where To Get Help
EPSON Technical Support
EPSON provides technical assistance through electronic support services and
automated telephone services 24 hours a day. The following tables list the contact
information:
To speak to a technical support representative, dial (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6
AM
to 6
PM
, Pacific Time, Monday through Friday. Toll
or long distance charges may apply.
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com
.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com
with the user name
anonymous
and your
e-mail address as the password.
Automated telephone services
Service
Access
EPSON
SoundAdvice
SM
For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, 7 days a week, call
(800) 922-8911.
EPSON FaxAdvice
TM
Access EPSON’s technical information library by calling
(800) 922-8911
. You must provide a return fax number to use
this service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call
(800) 922-8911
.
shallot.book Page 96 Thursday, January 27, 2000 9:59 PM
Summary of Contents for B107011F - GT 10000
Page 1: ...COLOR SCANNER USER S GUIDE shallot book Page i Thursday January 27 2000 9 59 PM ...
Page 40: ...34 Setting Up Your Scanner shallot book Page 34 Thursday January 27 2000 9 59 PM ...
Page 86: ...80 Network Scanning shallot book Page 80 Thursday January 27 2000 9 59 PM ...
Page 104: ...98 Solving Problems shallot book Page 98 Thursday January 27 2000 9 59 PM ...
Page 112: ...106 Installing the TCP IP Protocol shallot book Page 106 Thursday January 27 2000 9 59 PM ...
Page 128: ...122 Notices shallot book Page 122 Thursday January 27 2000 9 59 PM ...