Epson Apex, User Manual

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4. If reformatting the hard disk using FORMAT or SELECT
doesn’t work, you can try to prepare the hard disk as if it
were a new, unformatted hard disk using the HDFMTALL
program. See Appendix B, “Preparing a Hard Disk For
Use,” for instructions.
As a last resort, have an Authorized Epson Customer Care
Center check your hard disk. Never open the airtight container
that encloses the recording disk.
Software Problems
If you are having trouble with a software program, check the
following possible problems and solutions:
1. The software program does not start. Check to be sure you
are following the correct procedure for an MS-DOS appli-
cation. Make sure you inserted the application diskette in
the top drive.
2. An application routine does not work. Check the applica-
tion software manual and try the routine again according
to the instructions. If this does not work, reset the
computer, reload the program, and try the routine again.
Remember, some programs require the computer to run at
4.77MHz or 9.54MHz. Try changing the CPU operating speed
by holding down the
Ctrl
and Alt keys and pressing the slash (/)
key. See “Selecting Execution Speed” in Chapter 2.
5-6 Troubleshooting