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Where To Get Help
Internet Support
Visit Epson’s support website at
epson.com/support
and select your product for solutions to common
problems. You can download product documentation, view FAQs, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine
®
Support service, call
(800) 637-7661
and enter the PIN on the Epson PrivateLine
Support card that came with your document camera. This is the fastest way of speaking to a live representative,
and it’s free. This service is available 6 am to 6 pm, Pacific Time, Monday through Friday, for the duration of
your warranty period.
You may also speak with a support specialist by dialing one of these numbers:
•
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday through Friday.
•
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Before you call, please have this information ready:
•
Product name (AP-60) and serial number (located on the back of the product)
•
Proof of purchase (such as a store receipt) and date of purchase
•
Description of the problem, including computer, audio, or video configuration
Purchase Accessories
You can purchase projectors, screens, or other accessories from an Epson authorized reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales)
or www.epson.ca (Canadian sales).
To order an additional pendant microphone, request part number V12H3290M1.
