The printer does not print
Cause
What to do
An incorrect printer driver is selected.
Make sure that the PostScript printer driver that you are using to
print is selected.
The
Emulation Menu
in the printer’s Control Panel is
set to a mode other than
Auto
or
PS3
for the interface
that you are using.
Change the mode setting to either
Auto
or
PS3
.
The printer or its driver does not appear in utilities in the printer
configuration (Mac OS only)
Cause
What to do
The printer name has been changed.
Ask the network administrator for details, then select the
appropriate printer name.
The font on the printout is different from that on the screen
Cause
What to do
The PostScript screen fonts are not installed.
The PostScript screen fonts must be installed on the computer that
you are using. Otherwise, the font that you select is substituted by
some other font for display on the screen.
For Windows users only
The appropriate substitution fonts are not correctly
specified on the Device Settings tab of the printer’s
Properties dialog box.
Specify the appropriate substitution fonts using the Font
Substitution Table.
The edges of texts and/or images are not smooth
Cause
What to do
The Print Quality is set to
Fast
.
Change the Print Quality setting to
Fine
.
The printer does not print normally via the USB interface
Cause
What to do
For Windows users only
The Data Format setting in the printer’s Properties is
not set to
ASCII
or
TBCP
.
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the Data Format
setting, which is accessed by clicking
Advanced
on the PostScript
sheet of the printer’s Properties, is set to
ASCII
or
TBCP
.
If your computer is running Windows Vista, Vista x64, XP, XP x64, click
the
Device Settings
tab in the printer’s Properties, then click the
Output Protocol
setting and select
ASCII
or
TBCP
.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
73
