Print Quality Problems
The background is dark or dirty
Cause
What to do
You may not be using the correct type of paper for your
printer.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 201 for information on choosing paper.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages with
only one character per page.
White dots appear in the printout
Cause
What to do
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages with
only one character per page.
Vertical lines appear on the printout
Cause
What to do
The exposure window may be dusty.
Clean the exposure window. For details, see “Cleaning the
exposure window” on page 150.
Print quality or tone is uneven
Cause
What to do
Your paper may be moist or damp.
Do not store paper in a humid or damp environment.
AL-C500 Series User's Guide
Troubleshooting
172
