Epson Aculaser CX21N Series, User Manual

Page: 297 / 401

Printing Problems 297
The Order Online function does not work
The remaining service lives of the consumables are not updated
(For Windows users only)
Printout Problems
The font cannot be printed
Printout is garbled
Your computer system’s memory is too small
to handle the volume of data in your
document. Try reducing the image resolution of your document
in the application software, or install more memory in
your computer if you can.
Cause What to do
EPSON Status Monitor is not installed or the
URL was not specified during the installation. Install EPSON Status Monitor correctly. See "Installing
EPSON Status Monitor" on page 64.
Cause What to do
The time interval between updating
information for the Consumables is too long. Press the Get Information Now button on the
Consumables Info Settings dialog box. You can also
change the interval for updating information about
consumables on the Consumables Info Settings
dialog box.
Cause What to do
The selected font is not supported by your
printer. Make sure that you have installed the correct font.
See the
Font Guide for more information.
Cause What to do
The interface cable may not be plugged in
securely. Make sure that both ends of the interface cable are
plugged in securely.
You may not be using the correct interface
cable. If you are using a USB interface, use a Revision 2.0
cable.