412
Scanning Problems
The scanner software does not work properly.
Try one or more of the following solutions.
❏
For Windows XP and Me users:
Check whether your product’s icon appears more than once.
To check, double-click the
Scanners and Cameras
icon in
Control Panel. Remove your product’s icon from the window,
and then reinstall EPSON Scan by following the instructions
in your
Setup Guide
.
❏
For Windows 98 and 2000 users:
Check whether your product is listed more than once in the
Scanners and Cameras Properties dialog box. To view the
dialog box, double-click the
Scanners and Cameras
icon in
Control Panel. Remove your product from the list of installed
devices, and then reinstall EPSON Scan by following the
instructions in your
Setup Guide
.
❏
Make sure your computer meets the memory and other
system requirements specified for the software you are using.
❏
Make sure the computer has enough memory for your
software. If the computer does not have enough memory
available, see your software and computer documentation for
details.