If you cannot access data on your hard disk or you are seeing
read /write errors, the disk may have a physical problem.
Contact your Authorized EPSON Servicer or the EPSON
Connection.
CD-ROM Drive Problems
Make sure the drive contains the correct CD-ROM disc. Make
sure the disc is rightside up and inserted correctly in the drive.
If you installed your CD-ROM drive, make sure you followed all
the instructions in Chapter 4 (for a slimline computer) or
Chapter 5 (for a tower computer). The drive should be connected
to the secondary IDE interface cable, and that cable should not
have an IDE hard disk drive connected to it.
If your drive came with documentation, check there for other
possible solutions to the problem you are having. For example,
make sure that you set the master/slave jumpers on the drive
correctly for your configuration.
Password Problems
You have
forgotten your password.
You must discharge your CMOS memory. To do this, you need
to change the setting of jumper JPl to the On position. See
“Changing the Jumper Settings” in Chapter 3 for details.
After you have changed JPl, restart your system, leave it on for a
few seconds, then turn it off again. This resets the SETUP values
to their factory defaults. Both the Supervisor and the User
passwords are disabled.
6-12
Troubleshooting
