91
Where To Get Help
If you need help with your printer or Film Factory, see the contact
information below. If you need help using other software with your
printer, see the documentation for that software for technical support
information. See the information on page 92 if you need help with
PhotoImpression.
EPSON provides technical assistance 24 hours a day through the
electronic support services and automated telephone services listed below:
To speak to a technical support representative, dial:
■
U.S.:
(562) 276-7296
,
6
AM
to 8
PM
, Pacific Time, Monday through
Friday and 7
AM
to 4
PM
, Saturday.
■
Canada:
(905) 709-2567
, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON Stylus Photo 785EPX)
■
Product serial number (located on the back of the printer)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support
at
http://support.epson.com
. At this site, you
can download drivers and other files, look at
product documentation, access troubleshooting
information, and receive technical advice through
e-mail.
Automated
Telephone
Services
A variety of automated help services are available
24 hours a day, seven days a week. To use these
services, you must have a touch tone telephone
and call
(800) 922-8911
.
