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Epson 500 Series, User Manual

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Appendix B

Fax/Modem

The internal fax/modem that may be installed in your ActionNote

computer supports the latest transfer standards and protocols and 

provides advanced error correction capabilities. This appendix

provides basic information about the fax/modem and summarizes
its built-in set of commands.

Your fax/modem also comes with BitCom communication

software and WinFax LITE fax transmission software. Normally,

you will use these software program to control your fax/modem.

See the BitCom and WinFax LITE software manuals for more

information about how to use them.

Note

If your computer did not come with an internal fax/modem,

and you purchased one later, you must have an Authorized

EPSON Servicer install it for you.

Fax/Modem B-1

Summary of Contents for 500 Series

Page 1: ......

Page 2: ...ise without the prior written permission of Epson American Inc No patent liability is assumed with respect to the use of information contained herein Nor is any liability assumed for damages resulting from the use of the information contained herein Further this publication and features described herein are subject to change without notice TRADEMARKS EPSON is a registered trademark of Seiko Epson ...

Page 3: ...ically explained in this User s Guide do not attempt to service the computer yourself Unplug the computer and refer servicing to qualified service personnel under the following contitions If the power cord or plug is damaged if liquid has entered the computer if the computer has been dropped or the cabinet damaged if the computer does not operate normally or exhibits a distinct change in performan...

Page 4: ...sayer d entretenir ou de réparer l ordinateur somémme Débrancher l ordinateur et contracter un technicien qualifié dans les circonstances suivantes Si le cordon ou la prise sont abimés si un liquide a pénétré à l intérieur de l appareil si on a laissé tomber l appareil ou si le boîtier est endommagé si l ordinateur ne fonctionne pas normalement ou fonctionne d une maniére trés defférente de l ordi...

Page 5: ...een 1 6 Connecting the Trackball 1 6 Attaching the Trackball 1 7 Turning On the Computer 1 8 Using Your Operating System 1 10 Chapter 2 Using Your Computer Taking Care of the Computer 2 2 Backing Up Your Files 2 3 Using the Password Function 2 3 Typing the Password 2 4 Using the Keyboard 2 5 Using Fn F11 and F12 2 5 Using the Embedded Numeric Keypad 2 6 Resetting the Computer 2 7 Turning Off the C...

Page 6: ...ecting a Serial Device 4 6 Checking the Serial Port Settings 4 7 Connecting an External Keyboard 4 8 Connecting a Pointing Device 4 8 Connecting the Fax Modern Telephone Line 4 9 Adding Memory Modules or a Numeric Coprocessor 4 10 Removing the Keyboard 4 11 Installing a Memory Module 4 13 Installing a Numeric Coprocessors 4 15 Replacing the Keyboard 4 17 Chapter 5 Running Setup Starting the Setup ...

Page 7: ...s A 9 Diskette Drive Problems A 10 Hard Disk Problems A 10 Software Problems A 11 Printer Problems A 12 Memory Module problems A 12 Trackball or Pointing Device Problems A 13 External Keyboard Problems A 13 Numeric Coprocessor Problems A 14 CMOS Battery Problems A 14 Appendix B Fax Modem Built in Command Set B 3 AT Command Summary B 4 Dial Modifiers B 6 MNP Command Summary B 7 AT Register Summary ...

Page 8: ...Controllers and Connectors C 2 Input Devices C 3 Mass Storage C 3 Display C 3 Power Supply C 3 Physical Dimensions C 4 Environmental Requirements C 4 Power Source Requirements C 5 Glossary Index Epson International Marketing Locations v i i i ...

Page 9: ...rd features include the following Cyrix 486SLC2 50 processor with clock doubling technology which enables the processor to operate at twice the speed of the system 4MB or 8MB of RAM random access memory expandable to 8MB Backlit LCD liquid crystal display screen supporting standard VGA resolutions up to 640 x 480 in 256 colors 16 bit local bus video controller for LCD and external monitor Jntemal ...

Page 10: ...sar Two processing speeds high and low 8MHz Suspend mode to save battery power Carrying case with room for the computer trackball AC adapter power cable diskettes and manuals MS DOS Operating system including diskettes and manuals Microsoft Windows including and manuals Depending on the configuration you purchased your computer may also include the following Internal 9600 2400 fax modem Internal 1...

Page 11: ...low power mode because it isn t receiving video signals from your computer screens on non compliant monitors go blank but do not enter a low power mode Your computer s Setup program lets you select different time out periods for the hard disk drive LCD and system so you can ensure that the power management features fit the way you work Optional Equipment You can easily upgrade your computer by ins...

Page 12: ...uthorized EPSON Reseller or Service Center Assistance with Extra care Road service Sales of accessories manuals or parts for EPSON products Customer relations EPSON technical information library fax service Product literature with technical specifications on current and new products when you call for technical assistance you need to be able to identify your system and its configuration and provide...

Page 13: ...application notes and bulletins is through the Epson America Forum on CompuServe If you are already a CompuServe member simply type GO EPSON at the menu prompt to reach the Epson America Forum If you are not currently a member of CompuServe you are elegible for a free introductory membership as an owner of an EPSON product This membership entitles you to An introductory 15 credit on compuServe You...

Page 14: ...w to power your computer using the AC adapter and the battery It also describes ways to conserve battery power Chapter 4 describes how to connect optional devices chapter 5 describes how to run the Setup program this is neaessaryifyouwanttosetapaswordayouchangettre configuration of your computer Appendix A provides troubleshooting tips Appendix B provides basic informatian about the intemaI modem ...

Page 15: ...me hold down the key marked Ctrl and then press the lelter C orholddownthekeymarked Fn and then press the F1 key C DOS COPY A path filename Text as it appears on the screen Text that you type exactly as shown Words printed in lowercase it alics represent optional parameter names here you would type the actual path and filename such as WORK CONTACT CWl Names ot hardware elements Introduction 7 ...

Page 16: ...trackball Turning on the computer Instruction for installing optional equipment such as a memory module or a numeric coprocessor or connecting external equipment such as a monitor or printer are provided in Chapter 4 caution when travelling by airplane be sure to take your computer into compartment as carry on luggage to prevent it from being stored in an unpressurized storage area Setting Up the ...

Page 17: ...Identifying the System Parts Before getting started refer to the illuslrations in this section to identify the different parts of your computer Front View 1 2 Setting Up the Computer ...

Page 18: ...hen 209b Charging Indicates the battery is fully charged blinks when the AC adapter is connected and charging the battery Suspend mode lndicates the computer is in Suspend mode Hard disk drive lndicates the computer is accessing the hard disk drive NumLock 1 iNDICATES that Numlock is set on the keyboard rd This activates the ernbedded numeric keypad on the keyboard Caps Lock Indicates that caps Lo...

Page 19: ...0 to 60 Hz autosensing Caution Use only the AC adapter model number AP 3S25 supplied with the computer If you are using the adapter in a country other than the one where you purchased your ActionNote make sure you have the correct power cable for the electrical socket See the power cable specifications in Appendix C for details 1 4 Setting Up the Computer ...

Page 20: ...ring the computer with the AC adapter and or the battery Follow these steps to connect the adapter to the computer 1 Connect the AC adapter plug to the DC input port on the right side of the computer 2 Connect the power cable to the AC adapter 3 Connect the other end of the power cable to a grounded electrical outlet Setting Up the Computer 1 5 ...

Page 21: ...uter Although the KB and MOUSE ports look the same they cannot be used interchangeably Be sure to plug your trackball into the MOUSE port to avoid damaging your system 1 6 Setting Up the Computer To open the LCD samm place the computer on a level surface Facing the front of the computer slide the release latches toward the sides and lift up the screen ...

Page 22: ...e the trackball as soon as you turn it on You Can Configure the trackball for left handed use and customize other features of its operation For more information see the documentation that came with the trackball Attaching the Trackball You can attach the track ball to the right or leftside of your keyboard or LCD screen If you attach it to the right side of your keyboard make sure there is not a d...

Page 23: ...side of your computer 2 Clip the attaching device onto either side of the keyboard or screen and release the button 3 snap the trackfull onto the attaching device aUollbotheatta QvMe Turning On the Computer When you first use the Action Note battery may not be charged somakesuretheACadapteris comeaedwhenyoutum itonhrttwfimttinw 1 8 Setting Up the Computer ...

Page 24: ...iagnostics tests to check the circuit boards memory ports keyboard and disk drives It displays several messages during the diagnostics including this prompt Press Delete If you want to run setup If the tests indicate a problem with the system or a change in configuration you will see an error message followed by this Prompt RUN SETUP UTILLITY Press F1 to RBSONE If this happens press F1 to run the ...

Page 25: ...ystem Your Computer WithMS D0S and Microsoft widows installed on the disk However you can use another operating system such aso OS 2 UNIX or XENIX Although this manual includes sample MS DOS commands it does not explain how to use the operating system see your MS DOS or other operating system manuals for complete instructions Your computer starts up in MS DOS and Windows as soon as it completes th...

Page 26: ...ides information on the following procedures Taking care of the computer Backing up your files Using the password function Using the keyboard Reseting the computer Turning off the computer Changing the CPU speed Adjusting the LCD screen Using diskettes Using the video utilities and drivers Using Your Computer 2 1 ...

Page 27: ...ior of the computer with a soft damp cloth Occasionally clean the LCD display using glass cleaner on a soft cloth do not apply the cleaner directly to the screen Follow these precautions to protect your hard disk from damage and to avoid losing data Never turn off or reset the computer when the hard disk drive light is on This light indicates that the computer is copying data to or from the hard d...

Page 28: ...Windows documentation f o r m o r e information about copying files and directories See page 2 10 for more information about using the video utilites and drivers Using the Password Function The ActionNote provides password security for the entire system or only the Setup program This allows you to safeguard all your data or only your Setup configuration The passward function is optional and you do...

Page 29: ...pe the correct password the screen displays an X and repeats the passord prompt Try typing the password again The computer allows you three tries to enter it correcly After the third incorrect attempt the system displays a blinking face icon and locks up You must reset the system to try again Note If you want to change your current password or disable the password function you need to use the Setu...

Page 30: ...the ActionNote is available with different layouts for different languages Special keyboards are available in some countries Additionally you can use MS DOS to reassign the layout of your keyboard to duplicate that of another country See your MS DOS manual for more information This section describes how to use the Fn F11 and F12 keys and the embedded numberic keypad on your keyboard Using Fn F11 a...

Page 31: ...its LED on and off Then press the key to enter the numeric character printed on the right hand side of the key top Press Shift plus the keys to control the cursor You can press Fn plus the key to enter the alphabetic character on the key press Fn Shift plus the key to enter the Alphabetic character in uppercase When Num Lock is off you can generate the numeric character by pressing Fn Shift plus t...

Page 32: ...g the Computer If necessary you can clear the computer s current settings or its memory without turning it off by resetting it For example if an error occurs and the computer does not respond to your keyboard entries you can it to reload the operating system and try again Caution Resetting the computer erases any data in memory you have not saved so do not use the reset function unless necessary A...

Page 33: ...tte drive lights are off the turn off the computer by pressing the power button Caution Always make sure the computer is off when you connect or disconnect equipment such as a printer or the trackball Changing the CPU Speed Your computer s processor can operate at two speeds high or low 8 MHz At high speed the computer performs all tasks faster You may need to select low speed however to run some ...

Page 34: ...e of the computer Adjust the switches to produce the best display for your viewing angle Slide the brightness switch to the right to lighten the screen and to the left to darken the screen Slide the contrast switch to the right to increase the contrast and to the left to decrease the contrast Using Diskettes Be sure to purchase high quality diskettes to ensure reliability For the 3 5 inch 1 44MB d...

Page 35: ... diskette or reset or turn off the computer while the drive light is on You could lose data Also be sure to remove all diskettes before you turn off the computer Using the Video Utilities and Drivers Your computer with video utilities already loaded on the hard disk You can use these programs to switch yourd display between the LCD screen and an external monitor to display in higher resolutiats up...

Page 36: ...LMODE all include extensive on line help C R T SIMUL PANEL CRT Panel and SimulSCAN a three utilities that allow you to display on an external monitor CRT your LCD screen Panel or both at the same time SimulSCAN To switch between the three displays select the appropriate icon in the VGA Utilities window Or you can type one of the following commands and press Enter either in Windows or at the Dos pr...

Page 37: ...UTIL directory type SWITCHER and press Enter You wil see a list of the available hot keys CLVESA and BOLD_DRV are TSR utilities that allow you to use specific options within CLMODE and WinPANEL programs For more information see the on line help for the Panel Bold Mode and VESA Mode Number options Your computer automatically senses when an external monitor is connected and disables the LCD screen Y...

Page 38: ... an electrical outlet When the computer runs on the AC adapter it draws power from the adapter instead of using the battery Whenever the AC adapter is connected it recharges the battery pack The AC adapter is ideally suited for travel to foreign countries It is designed to operate in 100 to 240 VAC ranges with a frequency of 50 to 60 Hz All you need is an appropriate plug for the electrical socket...

Page 39: ...an use the computer without electrical power you can purchase additional battery packs Each battery pack comes with a carrying case to protect it when not in use Maintaining a supply of charged battery packs allows you to replace a low battery and continue your work Note Use only the battery packs designed for use with the ActionNote 500 series A880451 or A881181 Replacing the Battery Pack Follow ...

Page 40: ...e cover toward you 5 6 Pull up on the cloth tab and lift out the low battery Remove the fully charged battery pack from its carrying case and slide it into the slot Insert the right side with contacts first then press on the left side to secure the battery Powering the Computer 3 3 ...

Page 41: ...r the first time you must charge it when it runs low on power The computer s low battery light warns you when the battery is low To charge the battery pack leave it in the computer Connect the AC adapter to the computer and to an electrical outlet As an alternative you can connect the optional automobile adapter to the cigarette lighter in your car The computer charges the battery whenever the ada...

Page 42: ...ur ActionNote have a charge memory If you frequently start to recharge the battery before it runs out completely it starts to remember this discharge level When you use it again it may stop supplying power at the same level To reduce the memory effect and extend the life of your battery you should let it diischarge completely whenever possible before recharging it If you use the computer every day...

Page 43: ...ery or connect the AC adapter You need to recharge the battery as described above before you can use it again to power the computer without the AC adapter If your AC adapter is not available follow these steps 1 Complete your current activity 2 Save your data 3 Exit the program you are using 4 Turn off the computer Once your computer starts beeping you have approximately two minutes to save your d...

Page 44: ...do not need to use your computer for short periods of timt The screen goes dark and the computer suspends power to its components and devices it continues to supply power to the RAM If you are not going to use the computer for a longer time 20 minutes or more for example turn it off To resume activity slide the switch to the left or press the Shift key The computer resumes normal operation at the ...

Page 45: ...d the Setup program see Chapter 5 Using Energy Wisely By purchasing this low pwer Energy Star compliant computer you join a growing number of users concerned about conserving energy Here are a few additional energy saving tips If your printer and monitor aren t Energy Star compliant turn them off when you re not using them Use the print preview option on your software before you print something Yo...

Page 46: ...e or other pointing device Telephone line for internal fax modem This chapter also describes how to install the following upgrade options Expansion memory module Numeric coprocessor Make sure the computer is turned off before you install or connect any of these devices This is a safety precaution and is also necessary for the computer to recognize that you connected a new device Connecting Optiona...

Page 47: ...nitor When a monitor is connected you can displayd data on either the LCD screen the monitor or both at the same time You can also display higher resolution video modes on the external monitor Follow these steps to connect a monitor 1 Make sure both the computer and the monitor are turned off 4 2 Connecting Optional Devices ...

Page 48: ... the computer If the connector has retaining screws tighten them by hand or with a screwdriver Connect the other end of the cable to them monitor if it is not already attached 5 Connect the monitor s power cable to a grounded electrical socket Connecting Optional Devices 4 3 ...

Page 49: ...CD screen or both as well as various resolutions monitor types and video modes Select SetRES in the VGA Utilities window to change your display corfiguration When you want to switch back to your LCD screen you first need to select the standard VGA 640x480 resolution Then select Panel in the VGA Utilities window See Using the video utilities in Chapter 2 for more information about configuring your ...

Page 50: ...s Follow these steps to connect a parallel device 1 Place the printer or other device in a convenient location near your computer so that the power and data cables will not interfere with the paper or paper trays 2 Make sure both the computer and printer are turned off 3 Connect the printer cable to the PRINTER port 4 If the connector has retaining screws tighten them by hand or with a screwdriver...

Page 51: ...ice You can use the COM1 port to connect a serial device such as a serial printer or plotter You could also connect a modem or pointing device such as a trackball or mouse Follow these steps to connect a serial device 1 Make sure both the computer and the serial device are off 2 Connect the serial cable to the COM1 port 3 If the connector has retaining screws tighten them by hand or with a screwdr...

Page 52: ...ed to configure the port to match the signals of the serial device As a general rule choose the highest speed baud rate and the protocol that provides the best error detection Check the documentation that came with your serial device to see if you need to adjust any of its settings Note If your application program cannot send printer output directly to the serial port you can use the MS DOS MODE c...

Page 53: ... sure to plug your keyboard into the KB port to avoid damaging your system You can use any keyboard with a PS 2 compatible connector Connecting a Pointing Device You case use the MOUSE port to connect the trackball or any PS 2 compatible mouse or pointing device See Chapter 1 for instructions The KB and MOUSE ports cannot be used interchangeably Be sure to plug your pointing device into the MOUSE ...

Page 54: ...uter you can connect it directly to your telephone line using a standard phone jack The modem will then be ready to use Note If your computer did not come with the internal fax modem installed you must have an Authorized EPSON Servicer install it If you purchased a fax modem with your computer a telephone cable is include in your package Insert one end of the modular jack cable into the LINE port ...

Page 55: ...stead of the built in set Note Be sure to read the modem FCC information at the back of this manual to avoid electrial interference problems Adding Memory Modules or a Numeric coprocessor The sections below describe how to add memory to your computer and install a numeric coprocessor To access the sockets for these options you need to remove the keyboard Caution It is best to have your Authorized ...

Page 56: ...bles from the ports and connectors on both the sides and back of the computer 3 Turn the computer upside down with the front facing you 4 Remove the battery pack as described in Chapter 3 5 Remove the three screws on the front edge of the computer s case 6 Turn the computer right side up Connecting Optional Devices 4 11 ...

Page 57: ...ont of the keyboard up and toward the LCD Carefully set the keyboard on top of the computer Be careful not to strain or twist the keyboard cables WARNING Be sure to ground yourself when you remove the keyboard If you are not properly grounded you could generate an electric shock that could damage one of the computer s components when you touch it 4 12 Connecting Optional Devices ...

Page 58: ...odule installed If not you can increase your memory to 8MB by installing the memory module in the socket shown above Follow these steps 1 Remove the as described above 2 Lower the memory module straight down into the computer until its connector aligns with the socket on the system board Make sure the hole for the attachments screw is on your left Connecting Optional Devices 4 13 ...

Page 59: ...e socket insert and tighten the screw on the left side of the module 5 Replace the keyboard as described on page 4 17 After you reassemble your computer you need to run the setup program to make sure it recognizes the new memory amount As soon as you turn on the computer it wiIl prompt you to run Setup because of the memory mismatch See Chapter 5 for instructions If you later remove a memory modul...

Page 60: ...n on choosing a numeric coprocessor compatible with the Cyrix 486SLC2 50 CPU The coprocessor chip can be easily damaged and is expensive to replace so if you don t feel confident about installing it yourself ask your Authorized EPSON Servicer for assistance To install the coprocessor follow these steps 1 Remove the keyboard as described on page 4 11 Caution Make sure you ground yourself before you...

Page 61: ...ibed in the next section The computer automatically detects when a coprocessor is installed When you turn on the computer the system configuration screen shows that a numeric coprocessor is present Caution If you need to remove the math coprocessor yourself This procedure requires a special extraction tool Contact your Authorized EPSON Servicer 4 16 Connecting Optional Devices ...

Page 62: ...d off the top of the computer tum it right side up and align it over the front of the computer Make sure the keyboard cables are not twisted 2 Carefully press the keyboard fordward until the tab on the keyboad fit into the slots on the computer s cover 3 Press down on the front of the keyboard until it is securely in Place Connecting Optional Devices 4 17 ...

Page 63: ...e down with the front facing you and replace the three screws on the front side of the cover 5 Replace the battery pack 6 Turn the computer right side up 7 Connect any optional external devices 4 18 Connecting Optional Devices ...

Page 64: ...ngs such as the current date and time Custom settings such as startup functions cache and password checking Power management fun ctions The configuration you define through the Setup program is stored in a special area of memory called CMOSRAM This memory backed up by a battery so it is not erased whm you tum off or r e s e t t h e c o m p u t e r w h e n e v e r settings andifitdisamrsadiffemmbet...

Page 65: ...ou want to run Setup As soon as you see this message press Delete If you have already enabled the password function for the Setup program you will be prompted to enter it now You ll see the first menu screen continuing these options Basic Settings Custom settings Power Management Load Default Settings change Password Save Settings and Exit Exit without saving 5 2 Running Setup ...

Page 66: ...c Cancels the current and return to the previous menu Move between options on the screen PgUp of PgDn Change the value of an option on a Setup screen F2orF3 Change the colors of the screen Enter selects the highlighted option Automatically Configuing Your system You can use the Load Default Settings options to automatically configure your system to the factory default settings When you select this...

Page 67: ...ngs options are described in the following table Basic Settings Option Function Date Time Daylight saving Hard disk C type Sets the curent system date in mm dd yy format Sets the current system time Enables or disables automatic time adjustment for daylight saving time Identifies the disk drive installed in the computer this setting is accurate for the factory installed hard disk do not change tt ...

Page 68: ...e time you press a keyand the tlme thecharacter appears on the screen inmilliseconds the higher the number the longer the delay the default is 500 msec or 1 2 second Sets the rate at which a character repeats when you hold down a key the higher the number the faster repeat rate the default is 24 characters per second Enables or disables the message that prompts you to run the Setup program if you ...

Page 69: ...e the system copies the contents of its video BIOS into RAM so it can perform certain operations faster CPU cache Enables or disables the 1KB internal memory cache built into the microprocessor when the cache is enabled the system performs most efficiently Non cocheable Enables or disables a block of memory block 1 size you computer automatically caches all system memory unless you enable this opt...

Page 70: ...re described in the following table Option Function Power management Display timeout HDD timeout System timeout Enables or disables the timeout counters If enabled you can set the next three options Enables or disables a timeout period for the LCD d i s p l a y i f e n a b l e d t h e Suspend mode when there is no activity on the LCD screen for the specifieded periodoftime Enables or disables a ti...

Page 71: ...ord A f t e r t h e P a s s w o r d o p t i o n o n t h e C u s t o m Settings screen you use the Change Text specify the password Caution If you do set a password be sure it is easy to remember If you forget password you will have to call the Epson Connection for assistance Follow these steps to set up or change your password 1 From the main menu select the change password option If you are setti...

Page 72: ... system The program displays the following message NEW Password Installed 5 Press Esc to return to the main menu screen Highlight Save Settings and Exit and press Enter Now you must enter the password each time you start or reset the computer and or before the Setup program will start See chapter 2 for information about using the password you have defined Running Setup 5 9 ...

Page 73: ...ollowing problem solving sections The computer won t start Battery problems AC adapter problems The LCD screen is blank The external monitor screen is blank The computer locks up Password problems Diskette problems Diskette drive problems Hard disk problems software problems Printer problems Memory module problems Trackball or pointing device problems External keyboard problems Troublseshooting A ...

Page 74: ...he names and version numbers of any software programs you are using You can find the serial number on the underside of the computer If you are able to use your computer follow these steps to obtain information about your configuration as well as the version number of your system BIOS and MS DOS 1 2 3 4 Turn on your computer or press Ctrl Alt Delete to restart it As the computer perform its power o...

Page 75: ...nitialization The error message remains on the screen and the computer locks up If this happens contact your Authorized EPSON Servicer as soon as possible to report this information and the error message The Computer Won t Start If your computer does not start when you press the power button try the following 1 2 3 Check the power light If it is an the computer is on and you should follow the step...

Page 76: ...ks properly then you need to recharge the other battery 4 If you replace the battery pack and the computer does not work properly the new battery may not be fully charged Recharge this battery until it reaches its maximum capacity 5 If the power light still does not come on connect the AC adapter to the computer and plug the adapter into an electrical outlet Turn on the computer and see if it worr...

Page 77: ...r Disconnect the AC adapter and then reconnect it Then turn the computer back on If the power light is still off go to step 2 Check the connections make sure the AC adapter cable is securely connected to the computer and the power cable is securely connected to both the AC adapter and electrical outlet Check the green LED on the AC adapter and make sure it is on If it s not go to step 4 portable l...

Page 78: ...s set to the left The computer may just be in Suspend mode 4 when you plug in an external monitor your computer automatically disables the LCD screen However you can easily switch your display back to the LCD by selecting either Panel or SimulSCAN in the VGA Utilities window If you have configured your system to display in high resolution on the external monitor you need to run SetRES and change t...

Page 79: ...oth the monitor and the computer Then turn both power switches back on If the monitor still does not work turn off both the computer and the monitor Then check the electrical outlet for powr Plug a portable lamp into the outlet and turn it on to see if the outlet supplies power If the outlet works and an image still does not appear on your monitor when you turn on the computer contact your Authori...

Page 80: ...e seconds and turn it back on Password Problems If you set a password using the Setup program you must enter it at the times you selected in Setup either whenever you start or reset the computer or whenever you start the Setup program If you have trouble using your password try the following 1 If you type the password and then see an X type it again and press Enter If you type it wrong three times...

Page 81: ...witch to remove the write protection Ordinarily it s a good idea to leave program diskettes write protected some programs don t work properly using write protected diskettes 4 Is the diskette formatted A new diskette must be formatted before you can store data on it See your operating system manual for instructions 5 Is the diskette damaged Use your backup copy of the diskette and repeat the opera...

Page 82: ...check the following 1 Check the hard disk drive light If you enter commands such as DIR to access the hard disk the light should be on when the computer accesses the drive If the light is blinking there may be a problem with the hard disk Contact your Authorized EPSON Servicer if this occurs 2 If you have set a timeout for the hard disk in the Setup program and it has timed out the hard disk drive...

Page 83: ...aster speed some must run at the slower speed Check your software manual to see if this is the case and change the CPU speed if necessary See Changing the CPU Speed in Chapter 2 for instructions If you have entered an MS DOS command that you want to stop try pressing the following key combinations Ctrl C Ctrl Break An application program can occasionally lock up the computer making it unresponsive...

Page 84: ...anual for the correct DIP switch settings Refer to your printer documentation to see whether you need to use the MODE command described in the MS DOS manual to match the serial settings Memory Module Problems If you have added extra memory to your system and that memory is not operating properly check the following 1 Make sure the Setup program is displaying the correct amount of memory See Chapte...

Page 85: ... documentation that came with your device for instructions 3 If you are still having trouble check the documentation that came with the device for troubleshooting information or contact the manufacturer for assistance External Keyboard Problems 1 Make sure the external keyboard is firmly connected to the KB port as descirbed in Chapter 4 2 Check whether the LEDs on the keyboard light up when you t...

Page 86: ...umeric coprocessor yourself this requires a special extraction tool Contact your Authorized EPSON Servicer for assistance CMOS Battery Problems The clock chip in your computer preserves the contents of CMOS RAM even when the power is off This battery should last more than a year before you need to replace it When this battery s life is exhausted you see a message similar to the following System ba...

Page 87: ...mmarizes its built in set of commands Your fax modem also comes with BitCom communication software and WinFax LITE fax transmission software Normally you will use these software program to control your fax modem See the BitCom and WinFax LITE software manuals for more information about how to use them Note If your computer did not come with an internal fax modem and you purchased one later you mus...

Page 88: ...T V 21 V 21 V 27Ter V 22 V 29 V 22bis 9600 7200 2400 1200 4800 2400 300 300 Class 2 I Enhanced AT Group 3 Class 2 CCITT G3 V 17 V 21 V27ter V 29 T 30 14 4K 9600 7200 4800 2400 Class 1 and 2 Bell 103 212A CCITT V 21 V 22 V 22bIS V 23 V 32 V 32bis 14 4K 12K 9600 7200 4800 2400 1200 300 Enhanced AT Error correction MNP 2 to 4 V 42 MNP 2 to 4 V 42 MNP 10 Data compression Dialing Serial port MNP 5 V 42...

Page 89: ...he program s commands instead of the built in set You need the following information only if you are not using a telecommunications programs Your fax modem has two operating states command state and on line state The fax modem must be in command state to receive commands from you in on line state your keystrokes are passed directly to the telephone line The fax modem enters the command state when ...

Page 90: ...nternal memory L3 Speaker volume high M 0 Speaker always off M1 Speaker on until carrier is detected M2 Speaker always on M3 Speaker on after lost digit dialed off when carrier is detected O0 Return on line O1 Return on line and initiate equalizer retrain 2400 bps Q0 Result codes on Q1 Result codes off Sr Sets pointer to register r Sr Reads value stored in r Sr n Sets register r to n V0 Returns re...

Page 91: ...and mode when an on to off DTR transition occurs D3 Resets when an on to off DTR transition occurs F Loads factory configuration settings G0 No guard tone in CCITT mode G1 550 Hz guard tone in CCITT mode G2 1800 Hz guard tone in CCITT mode P0 Pulse dial make break ratio 39 61 U S P1 Pulse dial make break ratio 33 67 U K V Display configuration values and dialog settings W0 Save storable parameters...

Page 92: ...ize to 256 characters B3 Sets transmit break to 300ms C0 Disable data compression during MNP level 5 reliable link c o n n e c t i o n C1 Enable data compression during MNP level 5 reliable link c o n n e c t i o n G 0 Disable modem port flow control G1 Enable modem port flow control J 0 Disable speed adjust at serial port J1 Enable speed adjust to match serial port K1 Empty data buffers and immed...

Page 93: ... 6 Kept CTS off until connection for bidirectional hardware flow control established S Display on line modem status T0 Inactivity timer Disables timer T n Sets timer to number n up to 90 minutes U Accept a reliable link request independent of whether or not the modem originated or answered the call V0 Disable extended MNP and V 42 result codes V1 Enable extended MNP and V 42 result codes X0 Disabl...

Page 94: ... Set dictionary size to 4096 entries and one two way mode BTLZ P0 Ignore parity for special characters P1 Process special characters only if they have correct parity AT Register Summary Command Description Range Unit Default S0 Auto answer ring number 0 255 1 ring 000 S1 Ring counter 0 255 1 ring 000 S2 Escape code character 0 127 ASCII 043 S3 Carriage return character 0 127 ASCII 013 S4 Linefeed ...

Page 95: ...er S17 Reserved S18 Self test timer value S19 Reserved S20 Reserved S21 Option register None 00H see below S22 Option register None 76H see below S23 Option register None 07H see below S24 Reserved S25 DTR delay value 0 255 1 100 sec 005 S26 RTS to CTS turnaround delay S27 Option register None 40H see below S37 MNP modem line connect speed Fax Modem B 9 ...

Page 96: ...t 7 0 Answer mode 1 Originate mode default S21 Bit mapped configuration register Bit 012 Unused Bit 34 0 0 Modern ignores DTR D0 01 On to Off transition on DTR causes the modem to go to the command state D1 10 On to Off transition on DTR cause the modem to hang up default D2 11 On to Off transition on DTR causes the modem to reset D3 Bit 5 0 DCD always ON C0 1 DCD tracts the actual state of the da...

Page 97: ...lect fourth extended result code set default x4 Bit 7 0 Make Break ratio is 39 61 for US default P0 1 Make Break ratio is 33 67 for UK HK P1 S23 Bit mapped configuration register Bit 0 Unused Bit 123 000 Communications rate 300 bps 001 Communications rate 600 bps 010 Communication rate 1200 bps 011 Communications rate 2400 bps 100 Communications rate 4800 bps 101 Communications rate 9600 bps Bit 4...

Page 98: ...lection 136 Execute LAPM protocol with no BTLZ compression 138 Execute LAPM protocol with BTLZ compression S48 V 42 negotiation action 0 Disable the negotiation process remote modem must be configured the same 3 Half duplex negotiation your modem remains silent during detection 7 Enable negotiation 128 Disable negotiation bypass the detection and negotiation phases proceed at once with the fallbac...

Page 99: ...T 1200 5 Connect at 1200 bps NO DIAL TONE 6 No dial tone detected BUSY 7 Called line was busy NO ANSWER 8 Called line did not answer CONNECT 2400 10 Connect at 2400 bps CONNECT 1200 REL 4 22 MNP Class 4 Link CONNECT 1200 rel 5 22 MNP Class 5 Link CONNECT 2400 REL 4 23 MNP Class 4 Link CONNECT 2400 REL 5 23 MNP Class 5 Link CONNECT 1200 v 42 22 V 42 Link CONNECT 2400 v 42 23 V 42 Link Fax Modem B 1...

Page 100: ...64OKB is conventional memory and 128KB is used for shadow RAM the memory above 1MB can be used as extended or expanded memory ROM BIOS 128KB on a single one time programmable OTP ROM includes system BIOS VGA BIOS and the Setup program Numeric coprocessor Socket for optional Cyrix 83S87 25 numeric coprocessor Clock Real time clock calendar and CMOS RAM for calendar configuration backed up by built ...

Page 101: ...n of 1024 x 768 x 16 colors autosensing 16 bit local bus video controller Parallel Centronics compatible 25 pin D sub female connector bidirectional 8 bit parallel Serial RS 232C programmable asynchronous 9 pin D sub male connector Pointing device 6 pin mini DIN connector for a PS 2 type pointing device External keyboard 6 pin mini DIN connector for a PS 2 type external keyboard Speaker Built in I...

Page 102: ... must be 2 5 inches wide 15 5 mm high maximum with AT interface and MCC mounting holes on the side Display Color LCD 640 x480 256 colors 0 3 mm high contrast two film passive matrix paper white backlit by one coded cathode fluorescent tube CCFT continuous brightness and contrast controls power saving feature brightness and contrast enhancement Power Supply AC adapter Battery pack 15 5VDC 2 4A cont...

Page 103: ... battery pack installed Environmental Requirements Temperature operating 5 to 35 C 41 to 95 F Non operating 20 to 6o C 4 to 140 F Humidity Operating 30 to 90 non condensing Non Operating 5 to 95 non condensing Acoustical Noise 35dB 1 meter maximum Attitude Operating 61 to 4 000 m 200 to 13 120 feet Non operating 61 to 9 136 m 200 to 30 000 feet Caution When travelling by airplane be sure to take y...

Page 104: ...1362 BS 1363A IEC 83 IEC 127 HD 21 EN 60 320 1 ASTA mark AS C112 IEC 127 HD 21 North America 240V 15A ANSI C73 20 NEMA 6 15 P IEC 83 UL 198 6 Reference AC plug Plug type standards power cord UL CSA Listed Type SJT no 18 3AWG or no 16 3AWG or HAR 300V 10A or 13A Reference AC plug Plug type standards Power cord HAR 1 00 mm2 300V 10A HAR 1 00 mm2 300V 10A HAR 1 00 mm2 300V 10A UL CSA Listed Type SJT ...

Page 105: ...file that MS DOS executes automatically each time you tum on or reset the computer Backlighting or backlit The intemal fluorescent illumination of the computer s LCD screen LCD screens that are not backlit are diffcult to see without an external source of light Baud rate A measure of data transmission speed Equivalent to bits per second BIOS Basic Input Output System Routines in ROM that handle th...

Page 106: ...ated circuit chip that assists the CPU in performing certain numeric calculations faster Copy protected program A type of program that cannot be copied Some copy protected programs require you to leave the program diskette in the diskette drive while you are using it Some also require the cormputer to be running at low speed instead of high speed CPU Central Processing Unit The integrated circuit ...

Page 107: ...nNote keyboard to access alternate key function for the embedded numeric keypad and keys Graphics Lines curves and other non alphanumeric data Interface A hardware or software connection used to transmit data between equipment or programs KB Kilobite A used to measure storage space in a computer s memory or on a disk One kilobyte equals 1 024 bytes LCD Liquid Crystal Display A thin backlit panel c...

Page 108: ...asure storage space in a computer s memory or on a disk One megabyte equals l 048 576 bytes or 1024KB Memory module An optional card that adds 4MB of extended memory to your computer Also called an extension memory module MHz Megahertz A unit used to measure the oscillation frequenty of a Computer s internal timing clock One megahertz is one million cycles per second Microprocessor A CPU chip such...

Page 109: ... the Fn and Shift keys Parallel A way of organizing communications between two pieces of computer equipment in which the signals that make up each character are sent simultaneously See also Serial Passive matrix The type of LCD display on your ActionNote A single element in the display a resistor or capacitor powers an entire row or column of pixels on the screen Pixel One spot or picture element ...

Page 110: ...magnetic surface of a disk Real time clock A battery powered clock in the computer that keeps track A battery keeps track of the current time and date even when the computer s power is off Reset To reload a computer s operating system so you can retry a task or begin using a different operating system Resetting erases any information stored in RAM ROM Read Only Memory The portion of the computer s...

Page 111: ...ed up performance Suspend mode The power saviing mode your computer enters after you slide the suspend resume switch to the right or it detects a timeout period specified in the Setup program Timeout period An amount of time you can specify using the Setup program if the selected device is not accesed for the specified amount of time the computer enters Suspend mode VGA Video Graphics Array A high...

Page 112: ...Battery power saving Intro 2 3 7 8 5 7 Baud rate fax moderm B 2 serial port 4 7 BIOS 5 1 A 2 C 1 BitCom modem software Intro 2 4 10 B 1 BOLD_DRV utility 2 12 Brightness control 2 9 Switch 1 2 C Caps Lock LED 1 3 Carrying case Intro 2 Charging battery pack s 3 4 5 Charging LED 1 3 3 4 CLMODE utility 2 12 Clock calendar chip A 14 C 1 CLVESA utility 2 12 CMOS battery problems A 14 CMOS RAM 5 1 A 14 C...

Page 113: ...on 1 2 specifications C 3 Diskette s inserting 2 9 problems A 9 removing 2 10 using 2 9 10 Display external monitor 2 10 12 4 4 LCD 2 l0 12 4 4 specifications c 3 Disposal battery pack s 3 6 Drivers video 2 3 2 11 E Embedded numeric keypad 2 6 7 EPSON Connection Intro 4 Error correction B 2 Error messages power on diagnostic A 3 External keyboard connecting 4 8 controller C 2 port 1 4 4 8 problems...

Page 114: ...2 replacing 4 17 18 specifications C 3 using 2 5 7 Keyboard external connecting 4 8 controller C 2 Keyboard external continued port l 4 4 2 4 8 problems A 13 Keypad 2 6 7 L LCD screen blank A 6 controller C 2 displaying on 2 10 12 4 4 opening 1 6 resolution Intro 1 2 12 specifications C 3 timeout 5 7 using 2 9 LEDs 1 3 LINE port 1 4 4 2 4 9 Local bus video controller Intro 1 C 2 Locked up computer...

Page 115: ...slate fax modem B3 On line support CompuServce Openingscreen 1 6 Option registers B 10 12 Optional devices 4 1 18 Optional equipment Intro 3 P Panel utility 2 11 parallel port controller C 2 PRINTER port l 4 4 2 4 5 Parallel printer connecting Parts identifying l 2 4 Password changing 5 8 9 enabling 5 6 problems A 8 using 2 3 4 Phone jack connecting fax modem 4 9 10 connector C 2 LINEport 1 4 4 2 ...

Page 116: ...3 custom settings 5 5 6 password security 2 3 5 6 5 8 9 power management options 3 8 5 7 8 running 5 1 Setup program saving settings 5 3 4 starting 5 2 system startup 1 9 Shift key 3 7 SimulSCAN utility 2 11 Simultaneous display 2 11 4 2 4 4 Software BitCom Intro 2 4 10 B 1 Microsoft Windows 1 10 2 11 MSDOS 1 10 problems A 1 1 WinFax LlTE Intro 2 4 10 B 1 Speaker controller C 2 specifications C 1 ...

Page 117: ...ing off compukr 2 8 Tuming on computer 1 8 9 U militias video 2 3 2 10 12 V VGA monitor 4 2 resolutions Intro 1 2 10 12 4 4 C 2 Video controller Intro 1 C 2 modes 2 12 utilities and drivers 2 3 2 10 l2 VIDEOport 1 1 4 2 3 Video RAM C 1 W Windows 1 10 2 11 WinFax LlTE software Intro 2 4 10 B 1 WinPANEL utility 2 11 6 Index ...

Page 118: ...son America Inc 20770 Madrona Avenue Torrance CA 90509 2842 Tel 310 782 0770 800 289 3776 Fax 310 782 5051 Epson Direct P O Box 2858 20770 Madrona Avenue Torrance CA 90509 1111 Tel 800 374 7300 Epson America International ...

Page 119: ...Epson International Marketing locations ...

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