Epson 11880 - Stylus Pro Color Inkjet Printer User Manual Download Page 156 | Manualshive

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Problem Solver

156

User’s Guide

When the service call error occurs

A service call error occurs when:

❏

The carriage lock is not removed from the print head.

❏

The power cord is not plugged properly into the electrical outlet or the power connector of the
printer.

❏

An fatal error has occurred.

When a service call has occurred,

SERVICE CALL ERROR NNNN

appears and the printer stops printing. Turn

off the printer, and check if the carriage lock is removed. If it is removed, then check that the power cord
is plugged properly into the electrical outlet or the power connector of the printer. Plug the power cord
properly and then turn on the printer. If the service call error is cleared, you can continue to use the
printer. If the same service call error is displayed on the LCD panel, contact your dealer for assistance.
Tell them the service call code is "NNNN".

Troubleshooting

You cannot print (because the printer does not work)

Cause

What to do

The printer does not turn on.

Is the power cord plugged into the electrical outlet or the printer?

Make sure the power cord is securely plugged into the printer.

Is there any problem with the electrical outlet?

Make sure your outlet works by trying to connect the power cord of another
electric product.

The printer driver is not
installed properly (Windows).

Is the printer icon in the Printers and Faxes or Printers folder?

❏

Yes
The printer driver is installed. Check the port, as described in the next
item.

❏

No
The printer driver is not installed. Install the printer driver.

See "Installing the Printer Driver and Software" in the

Unpacking and

Setup Guide

.

Does the printer port setting match the printer connection port?

Check the printer port.

Click the

Ports

tab in the printer driver’s Properties dialog box, and check the

printer port.

❏

[USBxxx] (x stands for the port number) for the USB connection

❏

A correct IP address for the network connection

If it is not indicated, the printer driver is not correctly installed. Uninstall the
printer driver and reinstall it.

See “Uninstalling the printer driver” on page 59.

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Summary of Contents for 11880 - Stylus Pro Color Inkjet Printer

Page 1: ...User s Guide NPD2979 00 ...

Page 2: ...than Hudson Paul Kienitz David Kirschbaum Johnny Lee Onno van der Linden Igor Mandrichenko Steve P Miller Sergio Monesi Keith Owens George Petrov Greg Roelofs Kai Uwe Rommel Steve Salisbury Dave Smith Steven M Schweda Christian Spieler Cosmin Truta Antoine Verheijen Paul von Behren Rich Wales Mike White This software is provided as is without warranty of any kind express or implied In no event sha...

Page 3: ...than Super A3 B 483 mm 36 Loading cut sheet media with a length of Super A3 B 483 mm or below 38 Printing on thick paper 0 5 to 1 5 mm 38 Ejecting Paper 40 For roll paper 40 For cut sheet media 40 Using Auto Take up Reel Unit 41 Using the paper basket 46 Printable area 47 Using the Printer Software Win dows Printer Software Introduction 49 Printer driver 49 EPSON Status Monitor 3 50 EPSON LFP Remo...

Page 4: ...r 97 Application settings 97 Printer driver settings 97 Printing with Non Epson Media 100 Setting the custom paper in the printer 100 Customize the Items of the Printer Driver 102 Saving the printer driver settings 102 Menu arrangement 104 Exporting or Importing 105 Changing the Black Ink 106 Options and Consumable Prod ucts Consumable Products 108 Epson special media 108 Ink cartridges 108 Option...

Page 5: ...ng prints 159 The prints are not what you expected 160 Feeding or ejecting troubles 164 Other troubles 167 Where To Get Help Technical Support Web Site 168 Contacting Customer Support 168 Before Contacting Epson 168 Help for Users in North America 169 Help for Users in Europe 169 Help for Users in Australia 169 Help for Users in Singapore 170 Help for Users in Thailand 171 Help for Users in Vietna...

Page 6: ...roduct s cabinet Do not insert objects through the slots Take care not to spill liquid on this product This product s power cord is for use with this product only Use with other equipment may result in fire or electric shock Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid ...

Page 7: ...se the printer in Germany observe the following To provide adequate short circuit protection and over current protection for this printer the building installation must be protected by a 10 or 16 amp circuit breaker If damage occurs to the plug replace the cord set or consult a qualified electrician If there are fuses in the plug make sure you replace them with fuses of the correct size and rating...

Page 8: ...ip on this ink cartridge retains a variety of cartridge related information such as the ink cartridge status so that the cartridge may be removed and reinserted freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it...

Page 9: ...Set the ink cartridges in here 8 Front cover Open the front cover when you change the cutter or remove jammed paper 9 Paper guides Use the paper guides to lead the paper for feeding forward or backward 10 Auto Take up Reel Unit Use the Auto Take up Reel Unit to roll up your print Rear view 1 Auto Take up Reel Unit connector Connects the printer and Auto Take up Reel Unit with a cable 2 USB interfa...

Page 10: ...usly coloring with light colors was used to achieve subtle tones However to minimize this and thereby reduce color differences in different light source conditions Light Light Black ink is used instead The color remains stable even under different light sources ensuring consistently high quality printing Borderless printing Using Auto Expand or Retain Size you can perform borderless printing See B...

Page 11: ...ode When you print from the printer driver the settings you make on the printer driver have priority over the settings you make on the printer s control panel 4 Paper Feed button Feeds the roll paper in the forward or reverse direction If you want to feed the paper faster press and hold it for 3 seconds You can feed 20 cm of paper for one press If the roll paper is detected and you press the butto...

Page 12: ...t is off only Auto Take up Reel Unit starts to take up 8 Auto Backward button When the roll paper is fed into the detection area of the sensor it is automatically taken up with the printed surface on the inside When you press the button for more than 2 seconds while the light is on Auto Take up Reel Unit starts to take up and the printer starts to feed the paper simultaneously When you press the b...

Page 13: ...the ROLL PAPER MARGIN 15mm When TOP BOTTOM 15mm is selected 35 15mm When TOP 35 BOTTOM 15mm is selected 3mm When 3mm is selected 15mm When 15mm is selected Nothing appears if DEFAULT is selected for ROLL PAPER MARGIN See Menu list on page 18 4 Paper Number When you select paper number 1 to 10 for Custom Paper the number you selected appears See Setting the custom paper in the printer on page 100 5...

Page 14: ...t Number Ink color 1 Vivid Light Magenta VLM 2 Light Light Black LLK 3 Matte Black MK 4 Light Black LK 5 Light Cyan LC 6 Cyan C 7 Vivid Magenta VM 8 Photo Black PK 9 Yellow Y Icon Description There is enough ink remaining We recommend you prepare a new ink cartridge Prepare a new ink cartridge flashing This icon indicates the yellow tank The ink is expended so you cannot print Replace the ink cart...

Page 15: ...tions such as nozzle check can be performed using the control panel Using the Menu mode Follow the steps below to use the Menu mode 1 Select a menu Example Select PRINTER SETUP A Press the button to enter the Menu mode The first menu appears on the LCD panel B Press the button to select PRINTER SETUP C Press the button to enter the Printer Setup menu Note Press the button whenever you want to exit...

Page 16: ...s the button to select a parameter for the item The current setting is marked with an asterisk D Press the button to store the selected parameter E Press the button to return to the previous level or press the button to exit the Menu mode B When you execute a function Example When selecting NOZZLE CHECK in the Test Print menu A In the Test Print menu press the button to select NOZZLE CHECK B Press...

Page 17: ...enu A In the Printer Status menu press the button to select INK LEVEL B Press the button to enter the Ink Level item C Confirm the remaining ink on the display Press the button to display the remaining amount of each ink color Example Matte Black 84 D Press the button to return to the previous level or press the button to exit the Menu mode ...

Page 18: ... MARGIN ON OFF AUTO NOZZLE CHECK ON PERIODICALLY ON EVERY JOB OFF PRINT NOZZLE PATTERN OFF ON EVERY PAGE ON EVERY 10 PAGES INITIALIZE SETTINGS EXECUTE TEST PRINT on page 21 NOZZLE CHECK PRINT STATUS SHEET PRINT NETWORK STATUS SHEET PRINT JOB INFORMATION PRINT CUSTOM PAPER PRINT MAINTENANCE on page 22 CUTTER ADJUSTMENT EXECUTE CUTTER REPLACEMENT EXECUTE POWER CLEANING EXECUTE CLEAN EACH COLOR C VM ...

Page 19: ...APER SETUP on page 23 PAPER TYPE Photo Paper Proofing Paper Fine Art Paper Matte Paper Plain Paper Others CUSTOM PAPER NO PAPER SELECTED ROLL PAPER REMAINING REMAINING PPR SETUP ROLL PAPER LENGTH ROLL LENGTH ALERT CUSTOM PAPER PAPER NO 1 10 HEAD ALIGNMENT on page 26 PAPER THICKNESS SELECT PAPER TYPE SELECT THICKNESS ALIGNMENT AUTO MANUAL NETWORK SETUP on page 26 NETWORK SETUP DISABLE ENABLE IP ADD...

Page 20: ... smaller than the width of the roll paper that is loaded in the printer This setting is available for roll paper only OFF ROLL PAPER MARGIN DEFAULT You can select margins for roll paper DEFAULT The top and bottom margins are 15 mm and left and right margins are 3 mm The top margin of Premium Glossy Photo Paper 250 Premium Semigloss Photo Paper 250 and Premium Luster Photo Paper 260 are 20 mm and t...

Page 21: ...ssing dots it performs cleaning automatically ON PERIODICALLY Automatically performs a nozzle check periodically ON EVERY JOB Performs a nozzle check before printing each job OFF Does not perform a nozzle check automatically ON EVERY JOB OFF PRINT NOZZLE PATTERN OFF When you select ON the printer prints the nozzle check pattern before printing each print job or the 10th sheet depending on the sett...

Page 22: ...ast of the LCD panel 20 0 20 Item Parameter Explanation VERSION F0xxxx xx xx IBCC You can see the firmware version PRINTABLE PAGES ink color nnnnnnn PAGES You can see the number of pages printable for each ink cartridge INK LEVEL ink color nn You can see the status of each ink cartridge MAINTENANCE TANK LEFT nn You can see the free space of the maintenance tank CENTER REAR nn RIGHT nn USAGE COUNT ...

Page 23: ...ended ink cartridge If you replace the cartridge correctly the counter resets automatically See Replacing Ink Cartridges on page 122 When the maintenance tank icon indicates that the maintenance tank is full or near full on the LCD panel you need to replace the maintenance tank If you replace the tank correctly the counter resets automatically See Replacing the Maintenance Tank on page 127 Item Pa...

Page 24: ...elected the paper lever is locked When you press and hold the button for 3 seconds the barcode including the paper type the roll paper length and the roll length alert value information is printed on the roll paper edge and then the paper lever is released When the printer is turned on or the roll paper is set in the printer the barcode is scanned ROLL PAPER LENGTH You can get a message when there...

Page 25: ...re smeared WIDEST Use this when printing on thick paper STANDARD WIDE WIDER WIDEST THICKNESS PATTERN PRINT You can print the paper thickness detection pattern CUT METHOD STANDARD You can specify a cutting method THIN PAPER THICK PAPER FAST THICK PAPER SLOW PAPER FEED ADJUST 0 00 You can set the paper feed amount of the printable area The range is 0 70 to 0 70 If the paper feed value is too large w...

Page 26: ...automatically in the printer When you select MANUAL you need to check the pattern and enter the value for alignment MANUAL Item Parameter Explanation NETWORK SETUP DISABLE You can configure the network setting of the printer The following items appear only when ENABLE is selected After setting the items press the button in the Network Setup menu so the network is reset and the network connection i...

Page 27: ...the button to turn off the printer Maintenance mode list Item Parameter Explanation LANGUAGE ENGLISH You can select the language to be displayed on the LCD panel JAPANESE FRENCH GERMAN ITALIAN PORTUGUE SPANISH DUTCH UNIT METRIC You can select a unit of measurement to use to display length FEET INCH CUT PRESSURE 0 150 You can select a cutting pressure SS CLEANING EXECUTE You can perform ultrasonic ...

Page 28: ... when printing is finished and store it in accordance with the instructions for the media that you are using When you use paper other than Epson special media see the instructions included with the paper or contact your supplier for more information Test the print quality before purchasing a large amount of paper See Printing with Non Epson Media on page 100 Sheet Width 210 to 1118 mm Height 279 t...

Page 29: ...aching the gray attachments using 3 inch core Slide the black movable flange off the end of the spindle Attach the gray attachments to the flanges matching the four arrows Attaching the roll paper to the spindle When installing the roll paper onto the spindle follow the steps below A Place the roll paper on a flat surface such as a table top and insert the paper roll so that it is wound to the lef...

Page 30: ... special paper such as cloth or thin roll paper of less than 100 g m2 In this case paper is fed in smaller increments than usual Increase the Paper Feed Adjustment value in the Custom Paper menu If you print with normal tension wrinkles may appear in the paper when printing continuously For details refer to the handling instructions of the roll paper If wrinkles appears while using plain roll pape...

Page 31: ...per lever to the released position The paper lever may be locked if REMAINING PPR SETUP is set to ON AT ROLL EXCHANGE In this case press and hold the button for 3 seconds to print the barcode so you can release the paper lever F Insert the paper into the insertion slot Pull the paper down through the paper insertion slot so that it comes out below Taking care not to fold the edge of the paper inse...

Page 32: ...ning are correct press the button K If the edge of the roll paper has folds press the button to select Roll Auto Cut On and then press and hold the button for 3 seconds to cut the edge L When using the Auto Take up Reel Unit see the following sections See Using Auto Take up Reel Unit on page 41 Note If the paper is loaded skewed it will not be printed properly Be sure to align it squarely with the...

Page 33: ... built in cutter Method Operation Auto cut Cut the roll paper after printing each page automatically Manual cut Cut the roll paper manually or cut the roll paper using cutter sold at a store If you use the Auto Take up Reel Unit use the manual cut Note Some of the roll paper may not be cut using the built in cutter Use a cutter sold at a store to cut the paper It may take a while to cut the roll p...

Page 34: ... it down on a flat surface with two people Note When REMAINING PPR SETUP is set to ON AT ROLL EXCHANGE the paper lever is locked Press and hold the button for 3 seconds so the barcode is printed on the edge of the roll paper and the paper lever is released We recommend that you remove the roll paper from the printer after printing If the paper roll is left in the printer the roller for securing th...

Page 35: ...nge side against the floor Doing so may damage the left end of the spindle Paper thickness Paper length Refer to Less than 0 5 mm Longer than Super A3 B Loading cut sheet media longer than Super A3 B 483 mm on page 36 Super A3 B or below Loading cut sheet media with a length of Super A3 B 483 mm or below on page 38 0 5 to 1 5 mm thick paper All Printing on thick paper 0 5 to 1 5 mm on page 38 Note...

Page 36: ...sed position LEVER RELEASED LOAD PAPER appears on the LCD panel The paper lever may be locked if REMAINING PPR SETUP is set to ON AT ROLL EXCHANGE In this case press and hold the button for 3 seconds to print the barcode so you can release the paper lever E Load the sheet into the paper insertion slot until it comes out below cCaution Do not set the paper lever to the released position while the P...

Page 37: ...panel press the button to select the media and then press the button to set the media The previous setting appears on the LCD panel If the media type is correct press the button Note Align the paper correctly with the vertical and horizontal setting positions If the leading edge of the paper extends beyond the paper setting position or is short of it it will cause an error If the leading edge of t...

Page 38: ... Press the button The print heads move and the sheet feeds into the printing position automatically F If DO YOU WANT TO USE THE FOLLOWING PAPER appears on the LCD panel press the button to select the media and then press the button to set the media The previous setting appears on the LCD panel If the media type is correct press the button Printing on thick paper 0 5 to 1 5 mm When you load thick c...

Page 39: ...ase the paper lever E Open the front cover F Load the sheet into the paper insertion slot so that the bottom edge of the paper rests behind the open front cover Make sure that the right and bottom edges of the sheet are straight and in line with the vertical line cCaution Do not set the paper lever to the released position while the Power light or Pause light is flashing otherwise damage may occur...

Page 40: ...the button Ejecting Paper This section explains how to eject paper after printing For roll paper See the following section to cut the roll paper Cutting the roll paper on page 33 For cut sheet media A When printing is complete the printer supports the printed media and PAPER OUT LOAD PAPER is displayed on the LCD panel If READY appears on the LCD panel press the button for 3 seconds to eject paper...

Page 41: ...ake up Reel Unit is on If the orange sensor light is off there is an obstacle between the light detector and light emitter or the alignment of these devices is not correct Adjust the direction of the light emitter so it is aligned with the light detector and turn the dial to lock the light emitter C Press the button to select Roll Auto Cut Off Auto Take up Reel Unit winds the roll paper only when ...

Page 42: ... slack between the roll paper and the take up reel core Winding paper backward A Set the paper guides vertically B Pull out the roll paper See step 3 to 5 of the following section Winding paper forward on page 41 C Pull the bottom of the roll paper around the back of the reel core as shown below Then tape the leading edge of the paper to the reel core in three places D Press the button to feed the...

Page 43: ...direction you can use the unit to take up your prints A Set the Auto Cut setting to Off When you print from the control panel such as a status sheet nozzle check pattern or print head alignment pattern Press the button to select Roll Auto Cut Off When you print from the printer driver In the Roll Paper Option dialog box select Off for the Auto Cut setting B Press the Auto Forward button or the Aut...

Page 44: ...hile doing this support the take up reel core with one hand to keep it from falling C Remove the take up reel core from the flange knob on the movable unit and the drive unit Using the core from a used paper roll as a take up reel core You can use a used paper roll as the take up reel core When you use the 2 inch take up reel core you need to reverse the flanges on the drive unit and movable unit ...

Page 45: ...t the smaller knob is positioned on the outside then replace it on the movable unit by pinching the knob Installing a take up reel core A Make sure that the lock lever is released turned to the left Slide the movable unit to the left end of the horizontal strut B Slip one end of the take up reel core over the flanged knob on the drive unit C Insert the flanged knob on the movable unit into the oth...

Page 46: ...et the paper basket as explained below You can use the paper basket when the paper length is less than 914 mm and the thickness is less than 0 5 mm A Set the paper guides to the forward position B Pull the upper hooks out to their full length Note Do not stack more than one print in the paper basket If you stack multiple prints the space between the paper supports and paper basket becomes narrow T...

Page 47: ...letely until it is locked Please note that while being pulled out the basket may get caught and be seemingly locked several times A Roll paper The minimum top margin is 3 0 mm 0 12 Cut sheets The minimum top margin is 3 0 mm 0 12 B L Roll paper The minimum left margin is 0 0 mm 0 Cut sheets The minimum left margin is 0 0 mm 0 B R Roll paper The minimum right margin is 0 0 mm 0 Cut sheets The minim...

Page 48: ... print area does not change even when the margins are changed The printer automatically detects the dimensions of the paper that is loaded Print data that exceeds the printable area of the paper cannot be printed When the same data is printed with a 3 mm margin and a 15 mm margin and compared you may notice that part of the right side of the 15 mm margin image is not printed ...

Page 49: ... Monitor 3 EPSON LFP Remote Panel Printer driver The printer driver lets you print documents from applications to the printer The following are the main functions of the printer driver Sends the print data to the printer Makes the printer settings such as the media type paper size You can register these settings and you can also easily import or export these registered settings Executes the printe...

Page 50: ... user a broad range of control over the printer to obtain better print quality in printing on various media Accessing the Printer Driver You can access the printer driver in the following ways From Windows applications From the Printer icon From Windows applications Access the printer driver from your application when you make the print settings The following procedures may differ depending on the...

Page 51: ...rinter driver from the Printer icon A Open the Printers and Faxes or Printers folder For Windows XP Click Start click Control Panel click Printers and Other Hardware and then click Printers and Faxes For Windows Vista Click click Control Panel click Hardware and Sound and then click Printers For Windows 2000 Click Start point to Settings and then select Printers Note If your Control Panel is in th...

Page 52: ... and click Printing Preferences The printer driver window appears The settings you make here become the default settings of the printer driver Getting Information Through Online Help You can view a detailed explanation using the following ways Right click the item and then click Help ...

Page 53: ...w and then click the item Basic Settings This section describes how to print your data from an application using the Epson printer driver Setting the printer driver First make the print data using the application software Before printing open the printer driver window and confirm the print settings such as the media type paper size ...

Page 54: ... Windows operating system Canceling printing You can cancel a print job waiting from the computer If the printing is already started you need to cancel printing by the printer Canceling printing by the printer Press and hold the button for 3 seconds to reset the printer Even when it is printing a job the printer is reset After resetting it takes a while before the printer is in the ready state Can...

Page 55: ...ncel from the Document menu When problem occurs during printing If a problem occurs during printing an error message appears in the EPSON Status Monitor 3 window Click How to and EPSON Status Monitor 3 will lead you step by step through a procedure to solve a problem Note The print queue windows shows the progress of each print job It disappears when the job has been sent to the printer You cannot...

Page 56: ... status information such as the ink cartridge status the free space of the maintenance tank and it also checks for printer error See Using EPSON Status Monitor 3 on page 57 Monitoring Preferences This function lets you specify the monitoring feature of EPSON Status Monitor 3 See Using Monitoring Preferences on page 58 Print Queue This function displays the job waiting list You can check the list o...

Page 57: ...n on the Windows taskbar to check the status of the printer Accessing EPSON Status Monitor 3 Open the printer driver window and click the Utility tab and then click EPSON Status Monitor 3 Viewing information in EPSON Status Monitor 3 EPSON Status Monitor 3 provides you with detailed printer status information a graphic display of the ink cartridge status and the free space of the maintenance tank ...

Page 58: ... Viewing information in Monitoring Preferences In the Monitoring Preferences dialog box you can select error types for which you wish to receive notification and you can make the shortcut icon setting and monitoring of shared printers setting Note In the Monitoring Preferences dialog box select the Shortcut Icon check box to display a shortcut icon on your Windows taskbar Right click the shortcut ...

Page 59: ...nstructions to complete uninstallation When the confirmation message appears click Yes Restart the computer when you reinstall the printer driver Note For Windows XP Vista you must log in as a user with an Administrator account When you uninstall the printer software from Windows Vista the password may be required If you are asked for the password enter it and continue the operation For Windows 20...

Page 60: ...s 60 User s Guide Uninstalling EPSON LFP Remote Panel EPSON LFP Remote Panel can be uninstalled from Add or Remove Programs or Add Remove Programs in the Control Panel For detailed information see the EPSON LFP Remote Panel online help ...

Page 61: ...ents from applications to the printer The following are main functions of the printer driver Sends the print data to the printer Makes the printer settings such as the media type paper size You can register these settings and you can also easily import or export these registered settings EPSON Printer Utility2 You can execute the printer maintenance functions such as Nozzle Check Head Cleaning EPS...

Page 62: ...teps below The following procedures may differ depending on the application you use Page Setup dialog You can make the paper settings such as media type paper size Print dialog You can make the settings related to print quality Accessing the Page Setup dialog To access the Page Setup dialog click Page Setup on the File menu of your application The Page Setup dialog is displayed You can select a pa...

Page 63: ... To access the Print dialog click Print on the File menu of your application The Print dialog is displayed Make the settings as necessary and then start printing Getting Information Through Online Help To access the online help click the button in the dialog of the printer driver ...

Page 64: ...ter driver Setting the printer driver First make the print data using the application software Before printing open the printer driver window and confirm the print settings such as the media type paper size Checking the printer status A Click the Printer icon in the Dock B You can check the jobs waiting and their information and also cancel the printing ...

Page 65: ...r icon in the Dock B Click the job you want to delete and then click Delete When problem occurs during printing If a problem occurs during printing an error message appears If you are not sure how to solve the problem cancel printing and then start EPSON StatusMonitor that leads you step by step through a procedure to solve a problem Note You cannot cancel a job waiting in the computer To cancel a...

Page 66: ...the print head if you notice the print quality has declined See Head cleaning on page 134 Print Head Alignment This utility can be used to improve the print quality of your printed data The alignment of the print head may need to be adjusted if vertical lines appear out of alignment or if white or black banding noise appear in your printed data Use this utility to realign the print head See Print ...

Page 67: ...Printer Utility2 window and then click EPSON StatusMonitor Viewing information in EPSON StatusMonitor EPSON StatusMonitor provides you with detailed printer status information a graphic display of the ink cartridge status and the free space of the maintenance tank and status messages If a problem occurs during printing an error message appears Check the message and solve the problem accordingly No...

Page 68: ... and printer B Close the all application software C Double click the hard disk icon D Double click the Applications folder and then double click the Utilities folder E Double click the Print Center icon for Mac OS X 10 2 x or Printer Setup Utility icon for Mac OS X 10 3 or later F Select the printer and then click Delete After clicking Delete close the dialog G Insert the printer software CD ROM i...

Page 69: ...ter driver you must log in as a user with administrator rights K Click Continue and then click Accept L Select Uninstall from the pull down menu and then click the Uninstall button M Follow the on screen instructions to uninstall the printer driver Uninstalling EPSON LFP Remote Panel Drag the EPSON LFP Remote Panel folder to the Trash See the EPSON LFP Remote Panel online help for more information...

Page 70: ...he color management system such as ICM for Windows and ColorSync for Mac OS When performing color management using the printer driver the color management system of the operating system is also used In this color management system a color definition file called the ICC profile is used for performing color matching between devices The ICC profile is prepared for each printer model and each media ty...

Page 71: ...form color matching with the printer driver before printing An application needs to support ICM or ColorSync color management Since it prints using the color management function of operating systems a difference may appear in a printing color between Windows and Mac OS X See Color management by Host ICM or ColorSync on page 73 Application Printer driver Printer Color management by application Spec...

Page 72: ...le menu select Print with Preview B Select Color Management and select Document for the Print Select No Color Management for the Color Handling Then click Done C Open the printer driver window See From Windows applications on page 50 D Select Custom for the Mode in the Main menu and select ICM and then click Advanced E In the ICM dialog box select Driver ICM Basic or Driver ICM Advanced for the IC...

Page 73: ...produced This feature is used when a wider gamut of color is used for image data Relative Colorimetric Performs conversion so that a set of color gamut coordinates and white point or color temperature coordinates in original data match their corresponding print coordinates This feature is used for many types of color matching Absolute Colorimetric Assigns absolute color gamut coordinates to both o...

Page 74: ...ment E Select Host ICM Windows or ColorSync Mac OS X in the Printer Color Management dialog F Check other settings and then start printing Color management by application The following procedures are for Adobe Photoshop CS2 running on Windows XP Refer to the application s user manual for details of the settings A From the File menu select Print with Preview B Select Color Management and select Doc...

Page 75: ...or management by the printer driver only Also you can use the Photo Enhance function to adjust the color of the image data automatically Color adjustment by the Color Controls You can perform color management by the printer driver Use this function if the application does not support color management or if you want to manually perform color management A Open the printer driver window Windows or th...

Page 76: ...r Controls and then click Advanced Settings Windows Mac OS X C Make the necessary settings See the online help of the printer driver for detailed information Windows Mac OS X D Check other settings and then start printing Note For Windows users you can perform the color adjustment by checking the sample image on the left side of the window You can also use the color circle for the fine color adjus...

Page 77: ... the printer driver for detailed information D Check other settings and then start printing Black and White Photo Printing Advanced black and white photo printing is available by making the settings in the Color Controls dialog box without using the application software The print image is adjusted without affecting the original data You need to use the media that is suitable for black and white ph...

Page 78: ...for the Mode in the Main menu and select Color Controls and then click Advanced For Mac OS X select Printer Color Management Windows Mac OS X D Make the necessary settings and then start printing For more detailed information see the online help of the printer driver Windows ...

Page 79: ...large your image data to exceed the paper width and height to avoid unprinted areas appearing along the left and right edges The printer driver does not enlarge the image data Enlarging 3 mm in both the left and right directions total of 6 mm is recommended by using the application that created the data Select this setting if you do not want to change the ratio of your print data by the printer dr...

Page 80: ...re For Auto Expand Set the same paper size as used for printing If your application has margin settings set the margin to 0 mm Make the image data as large as the paper size For Retain Size Enlarge 3 mm in both the left and right directions total of 6 mm using the application that created the data If your application has margin settings set the margin to 0 mm Make the image data as large as the pa...

Page 81: ...Auto Cut setting See Roll paper cut for borderless printing on page 83 D Select Borderless and then click Expansion E Select Auto Expand or Retain Size If you select Auto Expand set the amount of enlargement F Check the other settings and then start printing Max 3 mm for left and 5 mm for right the image shifts 1 mm to the right Standard 3 mm for left and right Min 1 5 mm for left and right Note M...

Page 82: ...ent E In the Print Settings dialog select the media type F If you print on roll paper select the Auto Cut setting in the Roll Paper Option dialog See Roll paper cut for borderless printing on page 83 G Check the other settings and then start printing Max 3 mm for left and 5 mm for right the image shifts 1 mm to the right Standard 3 mm for left and right Min 1 5 mm for left and right Note Moving th...

Page 83: ...tly shifted the image on the continuous page remains on the top or bottom area however the printing time gets shorter If you select Single Cut and print only a piece of paper the operation will be the same as Double Cut If you print more than one paper continuously cut 1 mm along the inside of each picture to avoid creating a margin between pictures The top area may smear because the top area of t...

Page 84: ...it to Page Windows only Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected in the Output Paper list Fit to Roll Paper Width Windows only Proportionally enlarges or reduces the size of your data to make it fit the width of the roll paper you have selected in Output Paper list Custom Lets you define the percentage you want to enlarge or reduce a ...

Page 85: ...the Printer Driver on page 50 B Click the Page Layout tab and then select the same paper size as the paper size of the data C Select the paper size that is loaded in the printer from the Output Paper list Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected for the Output Paper D Check the other settings and then start printing ...

Page 86: ...then select the same paper size as the paper size of the data C Select Reduce Enlarge and then click Fit to Roll Paper Width Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected for the Roll Width D Select the roll paper width that is loaded in the printer from the Roll Width list E Check the other settings and then start printing ...

Page 87: ...ize that is loaded in the printer from Output Paper or Roll Width D Select Reduce Enlarge and then click Custom Click the arrows next to the Scale box to select a proportion from 10 to 650 E Check the other settings and then start printing For Mac OS X A Open the Page Setup dialog See Accessing the Printer Driver on page 62 B Select the printer and paper size Select the paper size that is loaded i...

Page 88: ... Layout dialog box specify the order in which the pages will be printed To print frames around the pages printed on each sheet check the Print page frames check box D Check the other settings and then start printing Note For Windows users use the printer driver s function for layout printing For Mac OS X use the standard feature of the operating system for layout printing You cannot use the Multi ...

Page 89: ...You can print a borderless poster size image by automatically enlarging one page to cover several sheets of paper You can make a poster just by joining the several printed sheets of paper together Because the image data is enlarged beyond the paper size the area that exceeds the sheets cannot be printed This function is available for roll paper only Borderless poster printing may not produce a sea...

Page 90: ... select the number of printed pages you want the poster to cover D When you want to print a borderless poster select the Borderless Poster Print check box and select the panels that you do not want to print and then click OK Then go to step 6 Note You can make a larger poster if you select a greater number for division Note Because the inside of each picture is cut in order to not leave a white ar...

Page 91: ...w to join the four printed pages together Join the printed pages together appropriately and stick them on the back of sheets using the cellophane tape Join them by the following order indicated in the illustration below Poster printing may not produce a seamless poster image which consists of multiple printed sheets of paper If you want a seamless image try the Poster printing with margins feature...

Page 92: ...e alignment mark vertical blue line The guide is black for the black and white printing B Lay the upper left sheet on top of the upper right sheet The X marks should be matched as in the illustration below and join the upper left sheet to the upper right sheet with cellophane tape temporarily C Cut the upper sheets along the alignment mark vertical red line The guide is black for the black and whi...

Page 93: ...X marks should be matched as in the illustration below and join the upper sheets and lower sheets together with cellophane tape temporarily H Cut the sheets along the alignment mark horizontal red line The guide is black for black and white printing I Join the upper sheets and lower sheets together with cellophane tape on the back of the sheets J After joining all the sheets together cut the margi...

Page 94: ...river on page 50 B Click User Defined in the Main menu C Set the custom paper size you want to use and then click Save You can enter up to 24 characters for the Paper Size Name You can easily change the size by selecting the paper size close to the size you want to set in the Base Paper Size Paper width 89 to 1626 mm Paper height Windows 127 to 15000 mm Mac OS X 127 to 15240 mm Note For Mac OS X y...

Page 95: ...is registered in the Paper Size Now you can print by taking the same steps as usual For Mac OS X A Open the Page Setup dialog See Accessing the Printer Driver on page 62 B Select Manage Custom Sizes in Paper Size C Click and enter the paper size name Note To change the paper size you have registered select the paper size name in the list and then change the size To delete the user defined size you...

Page 96: ...mm Roll Paper Borderless Auto Expand The paper width that supports borderless printing Top Bottom Left Right 0 mm Roll Paper Borderless Retain Size Roll Paper Borderless Banner The paper width that supports borderless printingand plus 6 mm Top Bottom Left Right 0 mm Note To change the setting you have registered click the paper size name from the list To duplicate the paper size you have registere...

Page 97: ...puter used for printing Application settings You need to make the data for printing a banner using an application If the paper size you want to print is equal to or smaller than the maximum setting size the application can set select the paper size you prefer Printer driver settings For Windows A Open the printer driver window See Accessing the Printer Driver on page 50 B In the Main menu select m...

Page 98: ...o Roll Paper Width F Select the document size created using the application from the Page Size list and select the roll paper width set in the printer for the Roll Width You can customize the paper size by selecting User Defined Note Roll Paper Banner can be used for an application that supports banner printing Note If you are using an application that supports banner printing you do not need to m...

Page 99: ...elected and select the document size created using the application You can also customize the paper size by selecting Manage Custom Sizes C Input a scale to reduce or enlarge the size of your data D Check the other settings and then start printing Paper width 89 to 1626 mm Paper height 127 to 15000 mm Note If you are using an application that supports banner printing you do not need to set the use...

Page 100: ...display CUSTOM PAPER C Select the registered number for the user setting You can select the number from 1 to 10 1 Press the button to select the number you want to register 2 Press the button The settings you make from step 4 are registered in the number you have selected here Note Make sure to check the paper characteristics such as paper tension ink fixing or paper thickness before setting the c...

Page 101: ...f the illustration above select 4 3 Press the button 4 Press the button to go back to the previous menu H Set the cut method if necessary 1 Press the button to select CUT METHOD and then press the button 2 Press the button to select a suitable setting for the paper 3 Press the button 4 Press the button to go back to the previous menu I Set Paper Feed Adjustment if necessary Set the paper feed amou...

Page 102: ...u just set To use the registered custom settings follow the steps below 1 Press the button to enter the Menu mode 2 Press the button to display PAPER SETUP and then press the button 3 Press the button to select PAPER TYPE and then press the button 4 Press the button to display CUSTOM PAPER 5 Press the button to select media type and then press the button Press the button to exit the Menu mode and ...

Page 103: ...istered from the Select Setting list box Saving as a custom media You can save the items of the Media Settings in the Main menu A Change the Media Settings items in the Main menu B Click Custom Settings C Enter the name in the Name box and then click Save You can choose a setting you have registered from the Media Type list box ...

Page 104: ...ck Menu Arrangement B Select the edit item C In the List box arrange the items as you prefer or classify the items into groups You can arrange the list items by drag and drop operation To add a new group click Add Group To delete the group click Delete Group Move the unused items into the Not Display group D Click Save Note You cannot delete the default items ...

Page 105: ...t Settings dialog box or the Saves or deletes Custom Media dialog box B Select the setting in the List box and click Export C Select the location and enter the file name and then click Save Importing the settings A Open the Save or Deletes Select Settings dialog box or the Saves or deletes Custom Media dialog box B Click Import C Select the file you want to import and then click Open ...

Page 106: ...k Open Changing the Black Ink Both Photo and Matte Black ink are installed in this printer Photo Black ink can be used for most media types with professional quality results Matte Black ink significantly increases black optical density when printing on matte and fine art type papers These black inks are switched automatically according to the media type See the following section for the suitable b...

Page 107: ... Open the Main menu Windows or the Print Settings dialog Mac OS X B Select the paper from the Media Type and then select the black ink The black ink is displayed according to the media type C Check the other settings and then start printing ...

Page 108: ...river provided with this printer is color adjusted for genuine ink cartridges If you use non genuine cartridges the print may be faint or the end of the ink may not be detected normally See the following section to replace the ink cartridge Replacing ink cartridges on page 125 Note The product number varies by country Ink color Product code Stylus Pro 11880 Stylus Pro 11880C Photo Black T591100 T5...

Page 109: ...aper cutter Replacing the Cutter on page 128 Roll paper belt Paper basket See the following section to use the paper basket Using the paper basket on page 46 Roll paper spindle Name Product code Maintenance Tank C12C890191 Name Product code Auto Cutter Spare Blade C12C815291 Name Product code Roll Paper Belt C12C890121 Name Product code Paper Basket C12C890401 Name Product code 2 3 Inch Dual Tensi...

Page 110: ...possible Borderless printing is not supported You can print without margins on paper however it may deteriorate print quality or may produce unwanted margins due to paper expansion or shrinkage Also some ordinary paper products cannot be used for borderless printing ICC profile Describes the ICC profile of the media type It is shown as the profile name in the printer driver or the application The ...

Page 111: ...ium Glossy Photo Paper 250 Y High Speed Enabled High Speed Disabled Pro11880 PGPP250 Bi D icc Pro11880 PGPP250 Uni D icc Premium Semigloss Photo Paper 250 Recommended application Photograph Contact Proof Size Borderless Thickness Core diameter Spindle tension 406 mm 16 Recommended 0 27 mm 3 Normal 610 mm 24 914 mm 36 1118 mm 44 1524 mm 60 Impossible ICC profile Media type of the printer driver Aut...

Page 112: ...emium Luster Photo Paper 260 Y High Speed Enabled High Speed Disabled Pro11880 PLPP260 Bi D icc Pro11880 PLPP260 Uni D icc Premium Glossy Photo Paper 170 Recommended application Photograph Contact Proof Size Borderless Thickness Core diameter Spindle tension 420 mm A2 Impossible 0 18 mm 2 Normal 610 mm 24 Recommended 914 mm 36 1118 mm 44 1524 mm 60 Impossible ICC profile Media type of the printer ...

Page 113: ...mium Semigloss Photo Paper 170 Y High Speed Enabled High Speed Disabled Pro11880 PSPP170 Bi D icc Pro11880 PSPP170 Uni D icc Epson Proofing Paper White Semimatte Recommended application Contact Proof Size Borderless Thickness Core diameter Spindle tension 432 mm 17 Possible 0 25 mm 3 Normal 610 mm 24 914 mm 36 1118 mm 44 1524 mm 60 Recommended ICC profile Media type of the printer driver Auto Cut ...

Page 114: ...ack Proofing Paper Epson Proofing Paper Publication Y High Speed Enabled High Speed Disabled Pro11880 Proof_Pub_Bi D icc Pro11880 Proof_Pub_Uni D icc Doubleweight Matte Paper Recommended application Indoor Signage Photograph Proof Size Borderless Thickness Core diameter Spindle tension 610 mm 24 Recommended 0 21 mm 2 Normal 914 mm 36 1118 mm 44 1626 mm 64 Impossible ICC profile Media type of the p...

Page 115: ...n Photograph Fine Art Reproduction Size Borderless Thickness Core diameter Spindle tension 610 mm 24 Possible 0 29 mm 3 High 914 mm 36 1118 mm 44 ICC profile Media type of the printer driver Auto Cut Photo Black Matte Black Fine Art Paper Watercolor Paper Radiant White Y Pro11880 WCRW_PK icc Pro118800 WCRW_MK icc UltraSmooth Fine Art Paper Recommended application Photograph Fine Art Reproduction S...

Page 116: ...f the printer driver Auto Cut Photo Black Matte Black Fine Art Paper Textured Fine Art Paper Y Pro11880 TFAP_PK icc Pro118800 TFAP_MK icc Canvas Recommended application Photograph Fine Art Reproduction Size Borderless Thickness Core diameter Spindle tension 610 mm 24 Possible 0 46 mm 2 Normal 914 mm 36 1118 mm 44 ICC profile Media type of the printer driver Auto Cut Photo Black Matte Black Fine Ar...

Page 117: ...nded application Photograph Contact Proof Size Borderless Thickness Super A3 B Recommended 0 27 mm A2 Impossible ICC profile Media type of the printer driver Photo Black Matte Black Photo Paper Premium Semigloss Photo Paper High Speed Enabled High Speed Disabled Pro11880 PSPP_Bi D icc Pro11880 PSPP_Uni D icc Premium Luster Photo Paper Recommended application Photograph Size Borderless Thickness Su...

Page 118: ...er driver Photo Black Matte Black Fine Art Paper Watercolor Paper Radiant White Pro11880 WCRW_PK icc Pro118800 WCRW_MK icc UltraSmooth Fine Art Paper Recommended application Photograph Fine Art Reproduction Size Borderless Thickness Super A3 Possible 0 46 mm A2 Impossible ICC profile Media type of the printer driver Photo Black Matte Black Fine Art Paper UltraSmooth Fine Art Paper Pro11880 USFAP_P...

Page 119: ...er Photo Black Matte Black Fine Art Paper Textured Fine Art Paper Pro11880 TFAP_PK icc Pro118800 TFAP_MK icc Enhanced Matte Posterboard Recommended application Indoor Signage Fine Art Reproduction Proof Size Borderless Thickness 24 30 Possible 1 3 mm 30 40 Impossible ICC profile Media type of the printer driver Photo Black Matte Black Others Enhanced Matte Poster Board Pro11880 EMPB_PK icc Pro1188...

Page 120: ...umidity Notes for when you are not using the printer The print head nozzles are very small thus they can become clogged easily if dust gets on the print head To avoid this close the roll paper cover or the front cover when you are not using the printer If you are not using the printer for a long time put a non static cloth on the printer to avoid getting dust on the printer Instructions for using ...

Page 121: ...at are subject to direct sunlight excessive heat or moisture Keep the paper in the package and keep it on a flat place Remove the roll paper that is not in use from the spindle Roll it properly and then store it in the original package of the roll paper If you leave the roll paper in the printer its quality will deteriorate Do not wet the paper Store prints in a dark place to avoid direct sunlight...

Page 122: ...Click How to to see the instructions on replacing an ink cartridge Confirming the ink cartridge remaining Using the printer s control panel The remaining ink in the cartridges is always displayed on the LCD panel See Display on page 13 You can check the accurate amount of ink remaining in the Printer Status menu You need to check the amount of ink remaining before printing a lot of data If there i...

Page 123: ...hen click EPSON Status Monitor 3 For Mac OS X Open the EPSON Printer Utility2 dialog and then click EPSON StatusMonitor Note In the Monitoring Preferences dialog box select the Shortcut Icon check box to display a shortcut icon on your Windows taskbar Right click the shortcut icon and select the printer name to display the EPSON Status Monitor 3 dialog box See Viewing information in Monitoring Pre...

Page 124: ...ad cleaning Notes for replacing the ink cartridges If you move the ink cartridge from the cold place to warm place condensation may occur Leave it at room temperature for more than four hours before using the ink cartridge Shake an ink cartridge horizontally well about 5 seconds before installing it for best results Do not leave the printer without ink cartridges installed The print head nozzles m...

Page 125: ...t are removed before ink end is detected can be reinstalled in the printer and used again if the expiry date printed on the ink cartridge packaging has not passed Avoid getting dirt on the ink system port and store the ink cartridge properly You do not need to put the ink cartridge in the package The ink system port has a valve in it so you do not need to put a cap on it however be careful not to ...

Page 126: ... insert it into the slot as far as it will go until it clicks Match the ink cartridge color with the color label on the back side of the ink compartment cover H Close the ink compartment cover wWarning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water cCaution Do not touch the green chip on the side of the cartridge Doin...

Page 127: ...printing a lot of data If the maintenance tank is nearly full prepare a new one See Using the Menu mode on page 15 See PRINTER STATUS on page 22 Using the printer driver You can check the free space of the maintenance tank on your computer by using EPSON Status Monitor The instructions are the same as confirming the ink cartridge remaining See Using the printer driver on page 123 Replacing the mai...

Page 128: ... button to select MAINTENANCE and then press the button D Press the button to select CUTTER REPLACEMENT and then press the button cCaution Do not touch the green chip on the side of the maintenance tank Doing so may prevent normal operation Name Product code Auto Cutter Spare Blade C12C815291 cCaution Replace the cutter quickly Leaving the print head in the cutter replacement position causes it to...

Page 129: ... the old cutter from the printer cCaution The cutter holder incorporates a spring Pushing strongly on the side pin of the cutter holder or releasing it suddenly may cause the cutter to pop out Also if you push it in too far the blade of the cutter may damage the inside of the printer Do not touch the black parts on the either side of the inside of the printer Be careful not to touch the cables aro...

Page 130: ...e turning the paper cutter cover to the left to close the casing K Close the front cover The cutter holder moves to the home far right position Note Put the used cutter in a bag or the like and dispose of it in accordance with local regulations Note Depending on the environment the print head nozzles may dry and clog while replacing the cutter After replacing the cutter print a nozzle check patter...

Page 131: ...te Panel Printer Explanation Nozzle check Checks the print head nozzles for clogging by printing a nozzle check pattern Head cleaning Cleans the print head to improve the print quality Power cleaning Cleans the print head more effectively than normal head cleaning Function Explanation AUTO NOZZLE CHECK The printer performs a nozzle check and if there are missing dots it performs cleaning automatic...

Page 132: ... minute hole for spraying ink It is positioned where it cannot be seen from the outside You can perform nozzle check from Printer driver Printer s control panel Checking the print head nozzles using the printer driver This section explains how to check the print head nozzle using the Window printer driver Use EPSON Printer Utility2 for Mac OS X See Accessing EPSON Printer Utility2 on page 66 A Mak...

Page 133: ...en press the button D Press the button to display NOZZLE CHECK and then press the button E Press the button to start printing a nozzle check pattern F Check the nozzle check pattern Good There are no missing dots so the nozzles are not clogged Bad There are missing dots so the nozzles are clogged Perform head cleaning Head cleaning on page 134 Note If the nozzles are still clogged after cleaning t...

Page 134: ...B Click Head Cleaning C Click Start The head cleaning starts and it takes about 2 to 12 minutes Note The cleaning process consumes ink of all ink cartridges at the same time Even if you are using only black inks the head cleaning also consumes color inks You do not need to perform head cleaning unless the printed data is blurred or the color of the image is not good When PRINT SIZE CHECK is OFF he...

Page 135: ...e check on page 132 Note If the nozzles are still clogged after cleaning the print head a few times perform power cleaning See Power cleaning on page 136 If the nozzles are still clogged after performing the power cleaning turn off the printer and leave it overnight or longer so that the ink may dissolve If the nozzles are still clogged contact your Epson dealer If the CLEANING ERROR appears on th...

Page 136: ...lect the printer and then click Power Head Cleaning Follow the on screen instructions Power cleaning using printer s control panel A Press the button to enter the Menu mode B Press the button to display MAINTENANCE and then press the button C Press the button to select POWER CLEANING and then press the button D Press the button to execute power cleaning PLEASE WAIT appears on the LCD panel It take...

Page 137: ... during cleaning The self cleaning function is not available when AUTO NOZZLE CHECK is OFF Capping function Capping is a function for automatically covering the print head with a cap lid to prevent the print head from drying out Capping is performed in the following situations When several seconds have elapsed after printing finishes that is there is no print data sent When printing is stopped Tak...

Page 138: ...he Utility menu of the printer driver C Click Print Head Alignment Follow the on screen instructions to align the print heads Aligning the print head using EPSON LFP Remote Panel A Make sure that Epson special roll paper or one sheet of A4 Letter size or larger paper is loaded in the printer B Select Media Adjustment in the EPSON LFP Remote Panel main dialog box C Click Bidirectional Alignment or ...

Page 139: ... Press the button to select a paper thickness value between 0 1 and 1 5 mm and then press the button See the following for the paper thickness Paper Information on page 110 To align the print head see either of the following section Aligning the print head automatically on page 139 Aligning the print head manually on page 140 Aligning the print head automatically A Press the button to select HEAD ...

Page 140: ...F Set the number for 1 to 4 G Press the button and then press the button to select BI D 2 COLOR Then press the button H Check the pattern and select the set number that has the smallest gaps I When BI D 2 COLOR 1LC appears on the LCD panel press the button to select the number and then press the button J Set the number for 1 to 4 If you are not satisfied with the result of this alignment see the n...

Page 141: ...ars on the LCD panel press the button to select the number and then press the button D Set the number for 1 to 4 Note When you print the pattern on a cut sheet media such as A3 you need to prepare several sheets When the first page is printed set the next paper Color Description PK MK LK Select the number that has the smallest gap on the line C VM Y LC VLM LLK Select the number that has the smalle...

Page 142: ...y Quality Options LEVEL 1 2 3 4 5 Premium Luster Photo Paper 260 Premium Glossy Photo Paper 250 Premium Semigloss Photo Paper 250 Premium Glossy Photo Paper 170 Premium Semigloss Photo Paper 170 Epson Proofing Paper White Semimatte Epson Proofing Paper Publication Archival Matte Paper Enhanced Matte Poster Board 2 3 4 2 2 3 3 4 Premium Glossy Photo Paper Premium Semigloss Photo Paper Premium Luste...

Page 143: ...ium Glossy Photo Paper 170 Premium Semigloss Photo Paper 170 Epson Proofing Paper White Semimatte Epson Proofing Paper Publication Archival Matte Paper Enhanced Matte Poster Board 2 3 4 2 3 4 Premium Glossy Photo Paper Premium Semigloss Photo Paper Premium Luster Photo Paper Velvet Fine Art Paper Watercolor Paper Radiant White Textured Fine Art Paper UltraSmooth Fine Art Paper Canvas 3 4 3 4 Doubl...

Page 144: ...leaning outside of the printer A Remove the paper from the printer B Make sure the printer is turned off and all the lights are off and then unplug the power cord from the electrical outlet C Use a soft clean cloth to carefully remove any dust or dirt If the dirt does not come off clean it using a soft clean cloth dampened with a mild detergent Then wipe the outside of the printer dry with a dry s...

Page 145: ...an it using a soft clean cloth dampened with a mild detergent Then wipe the inside of the printer dry with a dry soft cloth Gray part Cleaning area Light magenta part Do not touch D If the back of a print is soiled wipe the gray part carefully E If some powdery paper dust is accumulated on the platen use something like a toothpick to remove it cCaution Do not touch the light magenta parts roller a...

Page 146: ...g the AUTO NOZZLE CHECK function the printer judges whether the power cleaning is needed It performs power cleaning automatically if needed The cleaning message and progress appears on the LCD panel Perform power cleaning if necessary See Nozzle check on page 132 See Head cleaning on page 134 See Power cleaning on page 136 You need to perform head cleaning a few times before the nozzle check patte...

Page 147: ... be sure to repack the printer using the original box and packing materials cCaution Do not remove the ink cartridges otherwise the print head nozzles may dry up Be careful not to touch the cables around the print head and the black parts on either side of the inside of the printer otherwise the printer may be damaged Note Be sure to use the metal plates that were removed from the printer when you...

Page 148: ...ce for the Printer in the Unpacking and Setup Guide B Open the front cover Loosen the screw and remove the two metal plates from the side of the print head compartment C Close the front cover D Plug in the power cable to the electrical outlet and turn on the printer See Setting up the Printer in the Unpacking and Setup Guide E Perform a nozzle check to see if there are any missing dots See Nozzle ...

Page 149: ...he Maintenance Tank on page 127 PAPER LOW The roll paper is almost finished Replace the roll paper with a new one See Using Roll Paper on page 29 NO MAINTENANCE TANK INSTALL THE RIGHT SIDE MAINTENANCE TANK The maintenance tank is not set in the printer Install the maintenance tank See Replacing the Maintenance Tank on page 127 NO MAINTENANCE TANK INSTALL THE CENTER REAR MAINTENANCE TANK NO MAINTEN...

Page 150: ...INK REPLACE INK CARTRIDGE WITH A NEW ONE The ink cartridge is nearly expended Replace the ink cartridge with a new one See Replacing Ink Cartridges on page 122 MAINT TANK ERROR REPLACE THE RIGHT SIDE MAINTENANCE TANK The maintenance tank is not correctly set in the printer Replace the maintenance tank See Replacing the Maintenance Tank on page 127 MAINT TANK ERROR REPLACE THE CENTER REAR MAINTENAN...

Page 151: ...IDGE The ink cartridge was found faulty There may be some bad contact or dew condensation in the cartridge Remove the ink cartridge and reinstall it If this message appears after reinstalling the ink cartridge replace it with a new one Do not reinstall the ink cartridge that caused an error See About ink cartridges on page 124 See Replacing ink cartridges on page 125 Condensation may occur in the ...

Page 152: ... ink cartridge with a new one See Replacing Ink Cartridges on page 122 COMMAND ERROR CHECK DRIVER SETTINGS Damaged data has been sent to the printer Stop printing and press the button for 3 seconds The printer receives data with a wrong command The installed printer driver is not correct for the printer Stop printing and press the button for 3 seconds Then make sure that the installed printer driv...

Page 153: ...media is not recognized properly If the paper is wavy or slack the printer cannot recognize the paper size correctly In this case flatten the paper before loading it in the printer See Using Roll Paper on page 29 See Using Cut Sheet Media on page 35 If the appropriate paper size is set in the printer the paper is not set correctly Set the paper correctly in the printer See Using Roll Paper on page...

Page 154: ...EMOVE ROLL PAPER RAISE THE PAPER SET LEVER AND REMOVE PAPER The roll paper is not removed from the printer Raise the paper lever and remove the roll paper TAKE UP DISCONNECTED SET AUTO TAKE UP REEL SYSTEM IN PRINTER AND RESTART THE PRINTER Auto Take up Reel Unit is not installed in the printer Install the Auto Take up Reel Unit properly See Installing the Auto Take up Reel Unit in the Unpacking an...

Page 155: ...SE CONTACT TO THE REPAIR CENTER If 1133 or 1137 appears the print head may be locked Remove the protective materials from the print head to release the print head See Transporting the Printer on page 147 If the print head is already removed turn the printer off and plug the power cord into the electrical outlet or the AC inlet of the printer properly and then turn the printer on and off a few time...

Page 156: ...k Cause What to do The printer does not turn on Is the power cord plugged into the electrical outlet or the printer Make sure the power cord is securely plugged into the printer Is there any problem with the electrical outlet Make sure your outlet works by trying to connect the power cord of another electric product The printer driver is not installed properly Windows Is the printer icon in the Pr...

Page 157: ...h any device such as a printer switching device or extension cable See Connecting the Printer with Your Computer in the Unpacking and Setup Guide When using a USB hub is it being used correctly In the USB specification daisy chains of up to five USB hubs are possible However we recommend that you connect the printer to the first hub connected directly to the computer Also some hubs may cause unsta...

Page 158: ... pausing 3 Click the job that is paused and then click Start Jobs Your trouble is not listed here Decide whether the trouble is caused by the printer driver or the application software Perform a test print from the printer driver so you can tell that the connection between the printer and computer is correct and the printer driver settings are correct 1 Make sure that the printer is in the READY s...

Page 159: ...aning See Head cleaning on page 134 If you replace the ink cartridges while the printer is turned off the remaining amount of ink cannot be detected correctly so that the Ink Check light does not come on even when the ink cartridge needs to be replaced otherwise you cannot print correctly Be sure to follow the instructions in this manual to replace the ink cartridge See Replacing Ink Cartridges on...

Page 160: ...nts may smear or the color of the printed image may be changed because the ink end is not correctly detected Be sure to use the correct ink cartridge Are you using an old ink cartridge The print quality decreases when an old ink cartridge is used Replace the old ink cartridge with a new one Be sure to use the ink cartridge before the expiry date within six months after installing to the printer Is...

Page 161: ... When using a color management system such as ICM Windows or ColorSync Mac OS X have you set a monitor profile For proper management the input devices and applications used must support ICM Windows or ColorSync Mac OS X Also it is necessary to set the profile for the monitor that you are using See Using Color Management on page 70 Did you open the front cover during printing If the front cover is ...

Page 162: ...head misaligned leaving gaps during bidirectional printing With bidirectional printing the print head prints while moving left and right If the print head is misaligned ruled lines may be printed misaligned with gaps If vertical ruled lines are misaligned with bidirectional printing adjust the gap See Print head alignment on page 138 The printed surface is scuffed or soiled Is the paper too thick ...

Page 163: ...er driver for detailed information on the Paper Configuration dialog box Margins appear with borderless printing Are the settings for the print data in the application correct Ensure that the paper settings in the application are correct as well as in the printer driver See Borderless Printing on page 79 Are the paper settings correct Make sure that the paper settings of the printer match the pape...

Page 164: ...e flatten the paper before loading it in the printer Is the paper too thick or too thin Check that the paper is a specification that can be used with this printer For information about the paper types and appropriate settings for printing on paper from other manufacturers or when using a raster image processor RIP please refer to the handling instructions for the paper or contact the retailer of t...

Page 165: ... paper at the paper insertion slot 2 Make sure that the Pause light is not flashing and then set the paper lever to the released position to release the paper The paper lever may be locked if REMAINING PPR SETUP is set to ON AT ROLL EXCHANGE In this case press and hold the button for 3 seconds to release the paper lever 3 Rewind the roll paper Cause What to do ...

Page 166: ...otherwise the printer may be damaged See Replacing the Cutter on page 128 5 Carefully pull down the jammed paper Be careful not to touch the roller ink absorption and ink tubes inside the printer 6 Close the front cover and then turn the printer off and back on To load the paper see the following section Using Roll Paper on page 29 Using Cut Sheet Media on page 35 Cause What to do ...

Page 167: ... be used without any problems However when applications are upgraded it may be necessary to upgrade the printer driver In this case access the Epson Web site to obtain the latest printer driver The paper is not cut cleanly Replace the cutter If the paper is not cut cleanly or the cut edge is fuzzy replace the cutter See Replacing the Cutter on page 128 There are copies of the printer driver in Win...

Page 168: ...our local Epson Web site Contacting Customer Support New For All products Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact customer support services for assistance If customer support for your area is not listed below contact the dealer where you purchased your produc...

Page 169: ...s and Accessories You can purchase genuine Epson ink cartridges ribbon cartridges paper and accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at http www epsonstore com U S sales or http www epson ca Canadian sales Help for Users in Europe Check your Pan European Warranty Document for information on how to contact E...

Page 170: ...ster we can help solve the problem This information includes your Epson product documentation type of computer operating system application programs and any information you feel is required Help for Users in Singapore New For All products Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers...

Page 171: ...son co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Sales enquiries and product information Technical support Epson Service Center Epson Hotline Phone 84 8 823 9239 Service Center 80 Truong Dinh Street District 1 Hochiminh City Vietnam Phone 62 21 572 4350 Fax 62 21 572 4357 Jakarta Mangga Dua Ma...

Page 172: ...me page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Help for Users in Malaysia New For All products Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions throug...

Page 173: ...hone and fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Helpdesk Phone 63 2 813 6567 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repa...

Page 174: ...c Network connection See the Network Guide for detailed information Operating system Windows Vista x64 Vista XP x64 XP 2000 CPU Pentium 4 3 GHz or higher processor Memory 1 GB RAM or more Hard disk space 32 GB or more free hard disk space Interface USB2 0 High Speed Ethernet 100BaseTX 1000BaseT Display SVGA 800 600 or higher resolution Note For Windows 2000 you must log in as a user with administr...

Page 175: ...40 dpi 1635 5 mm 64 39 92 721 2880 dpi 1635 5 mm 64 39 185 443 Resolution Maximum 2880 1440 dpi Print direction Bidirectional Control code ESC P Raster ESC P3 RAM 256 MB Character tables PC 437 US Standard Europe Character sets EPSON Courier 10 cpi Paper feed method Friction Paper path Roll paper Cut sheet manual insertion Dimensions Width 2 348 mm 92 44 Depth 685 mm 26 97 Height 1 190 mm 46 85 We...

Page 176: ...nts the print head in your printer will be fully charged with ink This one off process consumes a quantity of ink and therefore these cartridges print fewer pages compared to subsequent ink cartridges Actual ink consumption may vary depending on the images that you are printing the paper type that you are using the frequency of your printings and environmental conditions such as temperature To ens...

Page 177: ...ernal diameter is 3 inches Outer diameter 103 mm 4 maximum when 2 3 dual roll feed spindle is set as 2 inch roll paper spindle 150 mm 6 maximum when 2 3 dual roll feed spindle is set as 3 inch roll paper spindle Media types Plain paper special papers distributed by Epson Thickness 0 08 to 0 5 mm Weight 64 gf m2 to 260 gf m2 Paper size Width 210 to 1118 mm 8 27 to 44 Length 279 4 to 1580 mm 11 to 6...

Page 178: ... 90 cm Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot attest to the quality of any non Epson brand or type of paper Always test samples of paper before purchasing large quantities or printing large jobs Poor quality paper may reduce print quality and cause paper jams or other problems If you encounter problems switch to a...

Page 179: ... characteristics Ethernet interface The printer has a built in Ethernet interface Use a 100BaseTX and 1000BaseT STP shielded twisted pair cable via the RJ 45 connector to connect to a network Standard Based on Universal Serial Bus Specifications Revision 2 0 Universal Serial Bus Device Class Definition for Printing Devices Version 1 1 Bit rate 480 Mbps High Speed Mode 12 Mbps Full Speed Device Dat...

Page 180: ...son 168 Contrast adjustment 22 Control panel 9 11 Custom 27 84 Customer support 168 Custom paper 21 24 Custom paper menu 25 Cut method 25 Cut pressure 27 Cutter adjustment 22 Cutter replacement 22 D Default panel 27 Details of Menu mode 20 Display 13 Driver ICM 72 Drying time 25 Dual Tension Roll Feed Spindle 109 E EDM status 23 Enlarge size printing 84 EPSON LFP Remote Panel 131 EPSON Printer Uti...

Page 181: ...22 Printer driver 174 Printer Status menu 22 Printer utilities Mac OS X 66 Printer utilities Windows 56 Print head alignment 26 138 Printing on the custom paper 94 Print nozzle pattern 21 PWR On Roll PPR Feed 27 R Reduce size printing 84 Refresh margin 21 Remaining PPR setup 24 Replacing ink cartridges 125 Replacing maintenance tank 127 Roll length alert 24 Roll Paper Belt 109 Roll paper cover 9 R...

Page 182: ...Index 182 User s Guide Unit 27 Usage count 22 USB cable 174 USB interface connector 9 Using roll paper 29 V Version 22 ...

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