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Physical Appearance check of the
lancing device after cleaning or
disinfection
Signs of Physical Deterioration
Erosion of components.
Cracks on the device
Action:
If any signs of deterioration in physical
appearance are noticed, please stop using the
meter and then contact Customer Care
Service toll-free at 866-994-3345 (Eastern
Standard Time, Mon-Fri 8:00AM~6:00PM) for
assistance.
Performance check of the lancing
device after disinfection
Signs of malfunction
Failure to screw the normal cap or AST cap on the
lancing device
Failure to pull on the sliding barrel in order to click
the lancing device and then release
Failure to trigger the button and then release the
lancet
Action:
If any signs of malfunction are noticed, please stop
using the meter and then contact Customer Care
Service toll-free at 866-994-3345 (Eastern
Standard Time, Mon-Fri 8:00AM~6:00PM) for
assistance.
