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Chapter 6 Common Problems and Solutions
During the use and maintenance of the lithium-ion battery, the battery or battery
system may have one or more of the following abnormal conditions, please organize
the professional engineers and technicians to perform the necessary processing
according to the instructions in this manual; if you have any questions about the status
or solutions, please contact the relevant technical department or after-sales service
department of the company to obtain professional technical support.
1. If the battery is found to have abnormal mechanical characteristics such as swelling,
cracked casing, melted casing deformation, and distortion of the casing before and
during installation, stop using the battery immediately and store it separately;
2. If abnormalities such as looseness, cracks, cracks in the insulation layer, burn
marks, etc. of the battery's pole pressing bolts, conductive strips, main circuit wires
and connectors are found before and during the installation, stop using the battery
immediately, check the reason for analysis and give it a fix;
3. If the polarity of the positive and negative terminals of the battery is found not match
the polarity identification before installation, please stop using the battery immediately
and contact the after-sales service department to replace the battery or obtain other
solutions;
4. If the temperature of the battery exceeds 65°C before and during installation, stop
using the battery immediately and leave it separately, if the temperature continues to
rise, it needs to be buried with sand;
5. If the battery is found to emit smoke before and during installation, immediately stop
using the battery and bury it with sand, and notify the after-sales service department
of the company for record and obtain technical support;
