EnGenius EP902 Page 4 User Manual Download

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Do Not Disturb (Silent Ring)

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Key Guard

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Battery Recharge and Replacement

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Advanced Operations

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Handset Registration

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Handset Group Subscription

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Call Transfer

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3-Way Conferencing

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Call Park

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Phonebook Operations

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Programmable Feature Call

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Caller ID

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Multi-Base Setting

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Call Manager

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Subscribe BS

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Incoming

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Outgoing

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Call Barring

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Visual Message Waiting Indicator (VMWI)

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Adjust Handset Microphone Gain

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Adjust Headset Ring

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Baby Monitor

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Index

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Technical Specifications

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Summary of Contents for EP902

Page 1: ...User Manual EP902 Digital 2 Line Long Range Cordless ...

Page 2: ...Intentionally left blank 2 ...

Page 3: ...harger Illustration 25 Charger Features 26 Getting Started 27 Base Station Installation 27 Handset and Charger Installation 28 Basic Operations 29 Operation Modes 29 A Base Operation Modes 29 B Handset Operation Modes 29 Making a Telephone Call 31 Making an 2 Way Intercom Call 31 Making a Broadcast 32 Handset to Handset Calls 32 Redial 33 Receiving a Telephone Call 33 Receiving an Intercom Call 34...

Page 4: ...l Transfer 40 3 Way Conferencing 41 Call Park 42 Phonebook Operations 42 Programmable Feature Call 46 Caller ID 47 Multi Base Setting 48 Call Manager 50 Subscribe BS 50 Incoming 51 Outgoing 52 Call Barring 53 Visual Message Waiting Indicator VMWI 54 Adjust Handset Microphone Gain 54 Adjust Headset Ring 55 Baby Monitor 55 Index 62 Technical Specifications 66 4 ...

Page 5: ...the call may not go through Locate the nearest landline telephone or other communications device to call for help b Emergency calls may not automatically provide emergency personnel with your name phone number or location 3 Notice to Hearing Aid Users This phone system is compatible with inductively coupled hearing aids 4 Notice to Cardiac Pacemaker Users Although interference to the implanted car...

Page 6: ...one that does not require electricity available for use during power outage or have a temporary backup power supply 8 Slots or openings in the product s housing are provided for ventilation These openings must not be blocked or covered Placing the product on a bed carpeting or other similar surface may block these openings and should be avoided This product should never be placed near or over a ra...

Page 7: ...he base station or the handset charger near microwave ovens radios TV sets speakers or other electrical equipment These appliances may cause interference to the product or experience interference from the product 18 Unplug the base station or the charger adaptor from the power outlet and refer to an authorized service center under the following conditions a If liquid has been spilled into the prod...

Page 8: ...y Do not dispose the battery in a fire The cells may explode 4 Do not dispose of the battery in municipal waste Check with local codes for disposal instructions 5 Exercise care in handling the batteries in order not to short circuit the battery with conductive materials such as rings bracelets keys pocketknife and coins The battery or conductive material may overheat and cause burn or fire 6 Do no...

Page 9: ...es problems to the telephone network the telephone company may ask you to disconnect your phone system from the line until the problem has been corrected Consult with your local phone company for your rights if this happens 4 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your telephone system Consult with yo...

Page 10: ...ic devices which can be determined by turning the system off and on the user is encouraged to try to correct the interference by one or several of the following measures a We recommend at least 20 feet between the system and other electronic devices b Connect the base station to a power outlet on a circuit separate from that used by the device experiencing interference Consult the dealer or an exp...

Page 11: ... 1 f Charger AC DC Adaptor x 2 g 1700mA Li ion Battery Pack x 1 h Telephone Cord x 2 i Quick Guide 2 In a Handset package please find the following components a Handset x 1 antenna installed b Handset Antenna x 1 Long 1 c 1700mA Li ion Battery Pack x 1 d Desktop Charger x 1 e Charger AC DC Adaptor x 1 f Quick Guide 3 Optional Accessory a Outdoor Antenna Kit including antenna and cable b High gain ...

Page 12: ...Handset Illustration Soft key Display End Power Off Dialing key Intercom Antenna Receiver Talk Flash Speakerphon e Broadcast Soft key Microphone Up Down 12 ...

Page 13: ... is on 12 2 2 Intercom in progress Indicates if Intercom mode is active Indicate the Handset ID which is making intercom with 3 L1 Line Sound and Indication 3 1 Line 1 Indicator Indicate when using line 1 or the incoming call from line 1 L2 3 2 Line 2 Indicator Indicate when using line 2 or the incoming call from line 2 3 3 Enable ringer 3 4 Disable ringer 3 5 Ringer and vibrate mode 3 6 Vibrate m...

Page 14: ...hone or intercom call b Sends a Flash signal to phone line to retrieve a dial tone after the call ends or to perform the call waiting feature provided by local phone companies during a call 4 SPEAKERPHONE Press and hold the key for over 2 seconds to enable disable the speakerphone during incoming outgoing or intercom call 5 2 WAY INTERCOM a Places an intercom call to another handset a group handse...

Page 15: ...s can subscribe from the handset menu to group s and be paged when a landline caller or an intercom caller enters a Group ID 2 Ringer Vibrator a Two options for Line incoming call ringing Intercom ringing b Six level ringer volume selections Off Low Medium High Vibrate Vibrate High for each option c Eight ringer type selections for each option 3 Caller ID Displays incoming call phone number and na...

Page 16: ...s Off the handset can t receive broadcast from base station or other registered handsets but it can broadcast to base station or other registered handsets a 2 Line On Off Enable or disable the capability to receive incoming call from telephone line When Line is Off the handset can t receive incoming call from telephone line but it can still make outgoing call a 3 Int On Off Enable or disable the i...

Page 17: ... this feature The default password is 0000 9 Any Key Talk except and SILENT soft Key a When enable Any Key Talk press any key except and SILENT soft key to answer the call b When enable Any Key Talk while you have two incoming line calls simultaneously you can press 1 to answer the line 1 call or press 2 to answer the line 2 call 10 Keyguard a When the keyguard is selected all keys will be locked ...

Page 18: ... key tone type selections 16 Call Timers Display call time duration for current call during and immediately after the call 17 Programmable Feature Call a Allow user to pre program the most frequently used Feature code into EP902 which is adjunct to the PBX system b Up to 10 entries can be saved c Once the feature code is being programmed you can quickly perform those functions during the call by p...

Page 19: ...iming b 9 level 100 ms 900 ms timing selections default 600 ms c The default value 600 ms works in most areas Changing this setting may cause Flash key not working Change only when you are certain of the new value would work d When entering the Base Settings PIN is required Default is 0000 24 Assign next handset ID for new handset a Using registered handset from MENU 6 3 to assign a next handset I...

Page 20: ...o set the Local area code b Enter MENU 4 6 2 to set the Country area code Re Up to 3 digits can be entered 29 Multiple Base setting Up to 4 base stations can be set in one system Re For best performance maintain a distance of at least 5 meters about 15 feet between any two base stations 30 Set Time The set time function allows user to set date time to support the DTMF caller ID DTMF caller ID does...

Page 21: ...r emitted either from handset speaker or receiver of headset This requires entering the Phone Settings MENU 5 9 33 Baby Monitor Allow setting the handset monitoring the baby room via intercom call When setting Baby Monitor ON this dedicated handset will not answer any incoming call except the 2 way intercom This requires entering the Call Settings MENU 4 5 34 Call Conferencing a 2 handset and 1 li...

Page 22: ...Base Illustration Base unit Diagram 22 ...

Page 23: ... b Reset button is intended to prevent accidental system reset c All handsets including administrator and additional base s need to be re registered after a base station reset 4 REG button for Registration and Page a Press and hold this REG button 3 seconds to enter registration mode b To search a misplaced handset press REG button all registered handsets beep for 30 seconds Press REG again or any...

Page 24: ... 24 ...

Page 25: ...Charger Illustration 25 DC In Spare Battery Charging Slot Spare Battery Charging Indicator Handset Charging Slot ...

Page 26: ...r occurred during charging mode the LCD screen would display Charge Fail 3 It is impossible to overcharge the battery using this charger 4 The adaptor for charging station can be used as travel charger as well However you can t turn off the power while you charge the handset via travel charger A warning message Unplug Travel Charger then OFF will be shown on the LCD Notes 1 Fully charge battery pa...

Page 27: ...ss phone etc 1 Install base station antenna The base station s antenna port has a normal thread connector to install antenna or cable turn clockwise to remove turn counter clockwise Improper installation may damage the connector Re In normal circumstance the base station s antenna had installed well during production no need to install in addition 2 Plug the transformer end of the base station AC ...

Page 28: ...hours before use 6 The phone system is now ready to perform basic functions such as making and receiving phone calls and intercom calls No base station or handset programming is needed for basic operations Note 1 Handset s packaged along with a Base Station are pre registered at the factory If you have a new handset you will need to register the handset with the base station in order to be recogni...

Page 29: ...onds A prompt sound will be emitted in Registration mode B Handset Operation Modes 1 STANDBY mode this is the default mode 11 EP902 REDIAL MENU a If there is no on going activity the handset automatically goes into SLEEP STANDBY mode to save battery power b The handset can be turned off completely by holding down the key for 3 seconds c The standby screen display can be edited custom name d The 2 ...

Page 30: ...tion 1 Register 2 Deregister 8 Menu Display 1 Call Setting Enter Password 2 Phone Setting 3 Base Setting 8 Change Pwd 9 Headset Ring 3 Call Manager 2 Flash time 1 DTMF Duration 3 Assign Next HS 5 Change PIN 6 Auto Hang Up 4 Clear HS 7 Set Time 4 Multi base 3 Mult base Outgoing Incoming 4 Feature Call 5 Baby Monitor 6 Area Codes 1 PA On Off 2 Line On Off 3 Int On Off 4 Line Dedicated 1 Auto 2 Manua...

Page 31: ...d dial by access the entries in the phone book press Menu 2 or press key Main Menu 2 PhoneBook SELECT BACK Joe 033289289 ADD OPTION a Press or scrolling key to enter the phone book b Press to dial out the number 4 To abort dialing press key Notes 1 If a link cannot be established the LCD will show Base not found after a 6 second time out 2 A call duration timer will start displaying the length of ...

Page 32: ... and hold key from one handset b Start to speak the message to be broadcasted once you hear the key tone the speakerphone of destination handsets will be opened up if it received the voice Re the initiating handset press and hold the key is needed during the speaking or broadcasting c Release key to end the broadcasting 2 Broadcasting a group of handsets 11 PA to Group 91 REDIAL MENU 91 a Enter th...

Page 33: ...he LCD shows the last phone number dialed To dial this number press key 3 Use or key to scroll through the last 10 phone numbers dialed Select and press key to dial the selected number Dialed 1 033289289 OPTION BACK Note Intercom numbers Handset ID are not stored in the last 10 numbers dialed log Receiving a Telephone Call 1 When an incoming call arrives the LCD will show the caller ID message and...

Page 34: ...es called from other handsets ex Handset 12 the ringer will ring or vibrate unless the ringer has been turned off Press to answer the intercom call Incoming page from Ext 12 SILENT 11 L1 2 If the handset is on the charger cradle ringer will be temporarily switched to Ring if it has been set to Vibrate lift the handset and press key to start conversation 3 If the handset is not on the cradle and ME...

Page 35: ...e Volume 1 Voice volume can only be adjusted during a call in speakerphone mode 00 00 15 Volume 3 11 MUTE OPTION L1 2 There are 6 levels of volume selections Use or key to adjust 3 The new setting remains effective for all future calls until changed Placing a Call On Hold 1 When a call is in progress it can be put on hold by pressing OPTION Right soft key and the key You have a call on hold UNHOLD...

Page 36: ...nt Ring 1 Enter the key sequence MENU 3 1 1 or MENU 3 1 2 then select Off Press SELECT Left soft key to confirm your choice This will turn off the ringer of incoming call or intercom call until it is turn on again from the menu Joe 033289289 SILENT 11 L1 2 For temporary silencing the ringer when an incoming call arrives press SILENT Left soft key Key Guard 1 To prevent accidental dialing you can p...

Page 37: ...ond when a power on off key is pressed d LCD and backlighting become dim e Talk range shortfall is experienced 2 You can replace the handset battery after placing the call in progress on hold and press key To retrieve the call on held press talk key again after replaced battery and power the handset on 3 Battery talk time and standby time vary depending on the talk standby pattern and the operatin...

Page 38: ...he handset LCD indicating successful registration Registration 1 Register SELECT BACK d Repeat above steps for all additional handsets 4 De registration a You can de register the handset you re using from the base station De registration will reset the Handset ID to 00 erase the system security code and free up the handset ID for future registration Main Menu 7 Registration SELECT BACK b After der...

Page 39: ...Customer Service Group Group 2 represents the Sales Group and Group 3 is the Marketing Group Suppose that Handset 11 wants to receive incoming rings for all Sales and Marketing related calls Then handset 11 will need to subscribe to Group 2 and Group 3 Call Settings 2 Group Setting SELECT BACK 3 Group Selections Subscribed None OPTION BACK a b Press handset MENU 4 to enter the Call Settings menu P...

Page 40: ...owed by the 1 key or SELECT soft key of XFER pressed destination handset ID then the held call will be transferred directly After the call transferred to destination handset the original handset will go back to standby mode automatically Indirect transfer If you want to talk to the destination handset before the call transferred you can follow with below method 00 00 15 Volume 3 11 MUTE OPTION 1L1...

Page 41: ...the handset continues taking to the remaining phone line ii If the handset presses END key the 2nd phone line will be dropped The handset and the first phone line continue conversation 4 3 Way Conferencing with a Second Phone Line a Press OPTION Right soft key followed by the 2 2 key and enter a two digit Handset ID to call another handset extension b After the second line answers press the CONF R...

Page 42: ...e line call b Select 2 Held Call you can pick the held call which made call park by other handset Notes If nobody picks up the held call in 5 minutes this call will be disconnected automatically Phonebook Operations 1 You can store up to 50 entries in the phonebook Each entry can contain a phone number or handset ID up to 26 digits and a name up to16 characters Main Menu 2 PhoneBook SELECT BACK 2 ...

Page 43: ...sor backward or forward to insert or delete the digit above the cursor or left of the cursor if cursor is on the right of the last digit 2 When entering a name the cursor automatically advances to the next character field if you press a different key for the next character If you need to enter consecutive characters from the same key you can wait for the cursor to advance or use or scrolling key t...

Page 44: ...er is longer than 16 digits press OPTION Right soft key and select Option 3 View Number to view the complete number 6 To search for a record a Use scrolling key to enter the Phone Book mode b Press a key that corresponds to the first character of the name you are looking for c For example you are looking for EnGenius and then press the number 3 twice d Use or scrolling key to locate the exact reco...

Page 45: ...follow by 5 or or scrolling key to transfer when handset in phonebook mode b For phone sending party press 1 to enter sending mode i Either press TX ALL Left soft key to transfer all phonebook entries to another handset s ii Or press TX ONE Right soft key to transfer one entry to another handset s iii Press 2 digit handset ID or group ID then select all phonebook entries or one entry to be transfe...

Page 46: ...ngs 4 Feature Call SELECT BACK a Press MENU Right soft key while the handset is in the standby mode b Press 4 followed by 4 to enter the Feature Call menu c Press ADD Left soft key to add a new entry of feature call Empty ADD d Key in the name of feature call like editing a phonebook entry i e PBX Transfer Press SAVE Left soft key to confirm e Key in the feature call code of the correspondence PBX...

Page 47: ...o the system only Phonebook in the OPTION menu 3 The EP902 s programmable feature call may not function with all PBX or Key phone systems due to the diversity of various proprietary systems Caller ID 1 Contact with your local phone company to subscribe to this feature The phone system receives and displays Caller ID information transmitted by your local phone company This information may include t...

Page 48: ...LETE to edit the number Then press SAVE Left soft key to save the number Number 4231234_ SAVE DELETE 3 After above process the call log saved into phonebook b Delete call log Option Delete SELECT BACK 1 Press SELECT Right soft key followed by YES Left soft key to confirm deleting c Clear All Option Clear all SELECT BACK 1 Press SELECT Right soft key followed by YES Left soft key to confirm clearin...

Page 49: ... above step 1 4 to continuously add the 2nd 3rd or 4th base station Re The base ID for 1st base station is 10 for 2nd base station is 20 for 3rd base station is 30 for 4th base station is 40 Notes 1 When initial setting the Multi Base you have to select the BS 1 first then followed the above steps to select 2nd 3rd or 4th base 2 For synchronization mechanism all handsets must be register again bef...

Page 50: ...h option is Call Barring The handset can be selected to block the calls which are not allowed Note When enter this menu Call Manager you must enter handset s password first 4 digits The default password of handset is 0000 Subscribe BS 1 Press MENU Right soft key followed by 4 to enter the Call Settings mode Press 3 to select Call Manager followed by entering handset s password 4 digits first Re Su...

Page 51: ...ode Press 3 to select Call Manager followed by entering handset s password 4 digits Press 1 or press 2 if muti base is enabled Call Settings 3 Call Manager SELECT BACK a Press 1 to enable receiving PA On Off Re Default setting is ON Call Manager 2 Incoming SELECT BACK b Press 2 to enable receiving Line On Off Re Default setting is ON c Press 3 to enable receiving Intercom On Off Re Default setting...

Page 52: ...assword 4 digits Press 2 or 3 if muti base is on to select Outgoing The hanset is able to make outgoing calls via the desired line of base station Call Settings 3 Call Manager SELECT BACK Re Default setting is Auto Call Manager 3 Outgoing SELECT BACK a Press 1 to Auto The hanset is able to make outgoing call via an available line of subscribed bases automatically b Press 2 to Manual When pressing ...

Page 53: ... block the incoming call from outside line or other registered handset Call Settings 3 Call Manager SELECT BACK Re Default of Call Barring OFF Call Manager 4 Call Barring SELECT BACK 2 To add the Call Barring code a Once turn on the Call Barring feature you can key in the Call Barring code To add one block code press ADD Left soft key then start entering the Call Barring code After the number ente...

Page 54: ...indicates the icon even after you have listened all messages turn it off by pressing and holding Caller ID key on the handset Adjust Handset Microphone Gain In case you will use the handset in different workplace or environment to perform better voice quality for the other end you can adjust the handset microphone gain to suit for variable place a Press MENU Right soft key while the handset is in ...

Page 55: ...aby unit to monitor the movement of baby or older person When enabling the baby monitor the baby unit will automatically enter the monitoring mode via 2 way intercom For example if setting handset A as a baby unit when making an intercom call from handset B the handset A will automatically enter monitoring mode without ringing Also you can hear the all movements around the handset A via the handse...

Page 56: ...ration 1 Register 2 Deregister 8 Menu Display 1 Call Setting Enter Password 2 Phone Setting 3 Base Setting 8 Change Pwd 9 Headset Ring 3 Call Manager 2 Flash time 1 DTMF Duration 3 Assign Next HS 5 Change PIN 6 Auto Hang Up 4 Clear HS 7 Set Time 4 Multi base 3 Mult base Outgoing Incoming 4 Feature Call 5 Baby Monitor 6 Area Codes 1 PA On Off 2 Line On Off 3 Int On Off 4 Line Dedicated 1 Auto 2 Man...

Page 57: ...ll Set each option respectively When setting each option use or to scroll through 6 options Off Low Medium High Vibrate and Vibrate High Press SELECT Left soft key to save selection Default Medium b Press 2 to select Ring Tone Two options for ring tone Line ring tone for incoming call and Intercom ringer for intercom call Set each option respectively Use the or to scroll through 8 ringers press SE...

Page 58: ...set Group Subscription on page 37 c Press 3 to set Call Manager see Call Manager operation on Page 48 d Press 4 to set Feature Call see Feature Call operation on Page 44 e Press 5 to set Baby Monitor see Baby Monitor operation on Page 53 f Press 6 to set Area Code The area code setting allow calls within local and regional area codes to be dialed without prefix 1 Set Local Area Code Press MENU 4 6...

Page 59: ...ure caller ID info needs Call Waiting with Caller ID service from local telephone company f Press 6 to set Language 1 Use or to scroll through option 1 9 0 1 English 2 Spanish 3 French 4 Italian 5 German 6 Polish 7 Dutch 8 Czech 9 Hungary 0 Romanian Turkey Default is English 2 Press SAVE Left soft key to confirm selection g Press 7 to set Custom Name 1 Enter characters using the Character Table an...

Page 60: ...T Left soft key to confirm selection Re The default value 600 ms works in most areas Changing this setting may cause Flash key not working Change only when you are certain of the new value would work c Press 3 to set Assign Next HS 1 Enter 2 digit handset ID followed by pressing OK Left soft key 2 When register a new handset the base will assign the specific handset ID which assigned in advance to...

Page 61: ...hese settings Re When entering the Menu Display you have to enter password first a Press 1 to set hiding un hiding of the Call Settings menu 1 Use CHANGE Left soft key to select and confirm on or off b Press 2 to set hiding un hiding of the Phone Settings menu 1 Use CHANGE Left soft key to select and confirm on or off c Press 3 to set hiding un hiding of the Base Settings menu 1 Use CHANGE Left so...

Page 62: ...20 51 60 Base Station 11 13 23 27 28 32 66 Battery Recharge a nd Replacement 37 Battery Safety Instructions 8 Battery Strength 13 Broadcast 32 Broadcasting a group of handsets 32 Broadcasting all handsets 32 Broadcasting an individual handset 33 C Call Barring 17 19 50 53 54 Call Conferencing 21 Call Hold 17 Call Log 16 48 Call Manager 16 50 52 53 58 Call Park 42 Call Settings 17 18 21 39 50 52 53...

Page 63: ...9 46 60 66 G General Safety Instructions 5 Group ID 15 16 32 Group Selections 39 Group Setting 19 H Handset and Charger Installation 28 Handset Charging Slot 26 Handset Features 13 15 Handset Group Subscription 32 39 58 Handset ID 13 15 33 34 38 41 45 52 Handset Registration 28 38 61 Handset to Handset Calls 32 Headset Ring 21 55 60 Hearing Aid 5 I idle mode 17 Incoming 16 50 51 Indirect transfer ...

Page 64: ...r Antenna 11 Outgoing 16 50 52 P Phone Settings 18 21 54 55 58 61 Phonebook 18 42 47 57 59 Placing a Call On Hold 35 Power Outage 6 Predefine line 17 Product Safety Instructions 6 Programmable Feature Call 46 Programmable Flash 19 R Receiving a Telephone Call 33 Receiving an Intercom Call 34 Redial 16 33 REG 29 registration mode 23 38 39 49 Regulatory Information 9 REN 9 RESET Button 23 Ring Volum...

Page 65: ...4 36 58 speakerphone 14 32 33 35 Speed dial 31 Subscribe BS 50 51 T Talk mode 15 TALK FLASH 14 Technical Specifications 66 transformer 27 28 V Vibrator 15 View Call Log 48 Visual Message Waiting Indicator 54 W warning message 26 65 ...

Page 66: ...Data Rate 85 333 kbps 85 333 kbps Speech Coding 8 kbps G 729A 8 kbps G 729A User Data Rate 32kbps duplex 32kbps duplex Duplex Time Division Duplex TDD Time Division Duplex TDD Multiple Access FDMA FDMA Number of System ID 65 536 65 536 Ring Signal 20 50 Hz 30 90 Vrms NA Flash Time 100 900 ms programmable NA Power Source 100 240VAC 5VDC 1A Adapter 3 7 V 1100mAh Li Ion Battery Charger Current NA 910...

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EnGenius EP902, User Manual

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