Energizer EZG1300, User Manual

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6.0 Troubleshooting
Common issues can be fixed by following the instructions in this guide. If the unit
will not function after following these instructions, contact technical support before
attempting to use or repair the product.
ISSUE CAUSE ACTION
Engine cranks
slowly Engine oil is too heavy Replace with recommended oil
Load is connected Disconnect load while starting
Engine is not
starting
No fuel Refill fuel tank
Fuel valve is closed Fully open fuel valve
Fouled spark plug
Remove, clean or replace spark
plug
Not enough oil Add more oil
Black exhaust
Choke stuck in closed position Open choke
Dirty air filter Clean air filter
Rich fuel mixture Contact customer service
Engine stops
No fuel Refill fuel tank
Not enough oil Add more oil
Engine has
difficulty idling
Loose spark plug cable Reconnect or repair cable
Faulty spark plug
Remove, clean or replace spark
plug
Generator set not level Move generator to a level surface
Dirty fuel filter Replace the filter
No AC Output Tripped AC circuit breaker
Remove all loads, reset breaker
and check loads for defects. Do
not exceed generator rating.
No DC Output Tripped DC circuit breaker
Disconnect battery, reset breaker
and test battery for short circuit