Proline Promass F 100 Modbus RS485
Diagnostics and troubleshooting
77
Error
Possible causes
Solution
Operation with FieldCare or
DeviceCare via CDI-RJ45 service
interface (port 8000)
Firewall of computer or network is
preventing communication
Depending on the settings of the
firewall used on the computer or in
the network, the firewall must be
adapted or disabled to allow
FieldCare/DeviceCare access.
Flashing of firmware with FieldCare
or DeviceCare via CDI-RJ45 service
interface (via port 8000 or TFTP
ports)
Firewall of computer or network is
preventing communication
Depending on the settings of the
firewall used on the computer or in
the network, the firewall must be
adapted or disabled to allow
FieldCare/DeviceCare access.
12.2 Diagnostic information via light emitting diodes
12.2.1 Transmitter
Different LEDs in the transmitter provide information on the device status.
LED
Color
Meaning
Supply voltage
Off
Supply voltage is off or too low
Green
Supply voltage is ok
Alarm
Off
Device status is ok
Flashing red
A device error of diagnostic behavior "Warning" has occurred
Red
• A device error of diagnostic behavior "Alarm" has occurred
• Boot loader is active
Communication
Flashing white
Modbus RS485 communication is active
12.2.2 Safety Barrier Promass 100
Various light emitting diodes (LEDs) on the Safety Barrier Promass 100 provide status
information.
LED
Color
Color
Power
Off
Supply voltage is off or too low.
Green
Supply voltage is ok.
Communication
Flashing white
Modbus RS485 communication is active.
12.3 Diagnostic information in DeviceCare or FieldCare
12.3.1 Diagnostic options
Any faults detected by the measuring device are displayed on the home page of the
operating tool once the connection has been established.
